2019 Lexus ES300h lock

3797-2. Steps to take in an emergency
7
When trouble arises
One of the following may be the cause
of the problem:
The electronic key may not be func-
tioning properly. ( P.383)
 There may not be sufficient fuel in
the vehicle’s tank.
Refuel the vehicle. ( P.161)
 There may be a malfunction in the
immobilizer system. ( P.60)
 There may be a malfunction in the
steering lock system.
 The hybrid system may be malfunc-
tioning due to an electrical problem
such as electronic key battery
depletion or a blown fuse. However,
depending on the type of malfunc-
tion, an interim measure is available
to start the hybrid system.
One of the following may be the cause of the problem:

The 12-volt battery may be dis-
charged. ( P.384)
 The 12-volt battery terminal con-
nections may be lo ose or corroded.
( P.325)
One of the following may be the cause
of the problem:
 The 12-volt battery may be dis-
charged. ( P.384)
 One or both of the 12-volt battery
terminals may be disconnected.
( P.325)
Contact your Lexus dealer if the problem
cannot be repaired, or if repair procedures
are unknown.
When the hybrid syst em does not start,
the following steps can be used as an
interim measure to start the hybrid sys-
tem if the power switch is functioning
normally.
Do not use this starting procedure
except in cases of emergency.
1 Press the parking brake switch to
check that the parking brake is set.
(P.146)
Parking brake indicator will come on.
2 Shift the shift lever to P.
If the hybrid system will not
start
Reasons for the hybrid system not
starting vary depending on the situ-
ation. Check the following and per-
form the appropriate procedure:
The hybrid system will not start
even though the correct starting
procedure is being followed.
( P.135)
The interior lights and head-
lights are dim, or the horn does
not sound or sounds at a low vol-
ume.
The interior lights and head-
lights do not turn on, or the horn
does not sound.
Starting the hybrid system in an
emergency

3817-2. Steps to take in an emergency
7
When trouble arises
Remove the cover inside the trunk and
pull the lever.
Using the lever to open the fuel filler door
may not allow for an adequate reduction in
fuel tank pressure before refueling. To pre-
vent fuel from spilling out, turn the cap
slowly when removing it. During refueling,
fuel may spill out from the filler opening
due to air being discharged from inside the
fuel tank. Therefore, f ill the fuel tank care-
fully and slowly.
■When the electronic key does not work
properly
●Make sure that the smart access system
with push-button start has not been deac-
tivated using the Remote Touch or at your
Lexus dealer. If it is off, turn the function
on.
●Check if battery-saving mode is set. If it is
set, cancel the function. ( P.103)
Use the mechanical key ( P.90) in
order to perform th e following opera-
tions:
If the fuel filler door cannot
b
e opened
If the fuel filler door opener switch
cannot be operated, contact your
Lexus dealer to service the vehicle.
In case where refueling is urgently
necessary, the following procedure
can be used to open the fuel filler
door.
Opening the fuel filler door
If the electronic key does not
o
perate properly
If communication between the
electronic key and vehicle is inter-
rupted ( P.103) or the electronic
key cannot be used because the
battery is depleted, the smart
access system with push-button
start and wireless remote control
cannot be used. In such cases, the
doors and trunk can be opened and
the hybrid system can be started by
following the procedure below.
NOTICE
■In case of a smart access system with
push-button start malfunction or
other key-related problems
Take your vehicle with all the electronic
keys provided with your vehicle to your
Lexus dealer as soon as possible.
Locking and unlocking the
doors, opening the trunk and
using the key linked functions

3827-2. Steps to take in an emergency
■Unlocking the door
1
Pull the driver’s door handle and
insert the mechanical key.
2
Unlock the door.
3
Remove the key, return the handle,
and then pull the handle again.
■Locking the door
1
With the door open, push down the
inside lock button.
2
Close the door.
■Opening the trunk
Turn the mechanical key clockwise to open.
■Key linked functions
1
Closes the windows and the moon roof
(turn and hold)
2
Opens the windows and the moon roof
(turn and hold)
These settings must be customized at your
Lexus dealer.
WARNING
■When using the mechanical key and
operating the power windows or
moon roof
Operate the power window after check-
ing to make sure that there is no possibil-
ity of any passenger having any of their
body parts caught in the window or
moon roof.
Also, do not allow children to operate the
mechanical key. It is possible for children
and other passengers to get caught in
the power window or moon roof.

3847-2. Steps to take in an emergency
If you have a set of jumper (or booster)
cables and a second vehicle with a 12-
volt battery, you can jump start your
vehicle using the following procedure.
1Confirm that the electronic key is
being carried.
When connecting the jumper (or booster)
cables, depending on the situation, the
alarm may activate and doors locked.
( P.63)
2 Open the hood ( P.316) and
open the fuse box cover.
Push the tab in and lift the lid off.
3 Open the exclusive jump starting
terminal cover.
4 Connect a positive jumper cable clamp to on your vehicle and connect the
clamp on the other end of the positive cable to on the second vehicle.
If the 12-volt battery is dis-
charged
The following procedures may be
used to start the hybrid system if the
12-volt battery is discharged.
You can also call your Lexus dealer
or a qualified repair shop.
Restarting the hybrid system
A
B

3867-2. Steps to take in an emergency
ponents when the vehicle is running at a
low speed for an extended period, such
as in heavy traffic.
■When the 12-volt battery is removed or
discharged
●Information stored in the ECU is cleared.
When the 12-volt battery is depleted,
have the vehicle inspected at your Lexus
dealer.
●Some systems may require initialization.
( P.423)
■When removing the 12-volt battery ter-
minals
When the 12-volt battery terminals are
removed, the information stored in the
ECU is cleared. Before removing the 12-
volt battery terminals, contact your Lexus
dealer.
■Charging the 12-volt battery
The electricity stored in the 12-volt battery
will discharge gradua lly even when the
vehicle is not in use, due to natural dis-
charge and the draining effects of certain
electrical appliances. If the vehicle is left for
a long time, the 12-volt battery may dis-
charge, and the hybrid system may be
unable to start. (The 12-volt battery
recharges automatically while the hybrid
system is operating.)
■When recharging or replacing the 12-
volt battery
●In some cases, it may not be possible to
unlock the doors using the smart access
system with push-button start when the
12-volt battery is discharged. Use the
wireless remote control or the mechani-
cal key to lock or unlock the doors.
●The hybrid system may not start on the
first attempt after the 12-volt battery has
recharged but will start normally after the
second attempt. This is not a malfunction.
●The power switch mode is memorized by
the vehicle. When the 12-volt battery is
reconnected, the system will return to the
mode it was in before the 12-volt battery
was discharged. Before disconnecting
the 12-volt battery, turn the power switch
off.
If you are unsure what mode the power switch was in before
the 12-volt battery
discharged, be especially careful when
reconnecting the 12-volt battery.
■When replacing the 12-volt battery
●Use a 12-volt battery that conforms to
European regulations.
●Use a 12-volt battery that the case size is
same as the previous one (LN2), 20 hour
rate capacity (20HR) is equivalent
(60Ah) or greater, and performance rat-
ing (CCA) is equivalent (345A) or
greater.
• If the sizes differ, the 12-volt battery can- not be properly secured.
• 12-volt battery performance may decrease and the hybrid system may not
be able to start.
• If the 20 hour rate capacity is low, even if the time period where the vehicle is not
used is a short time, the 12-volt battery
may discharge and hybrid system may
not be able to start.
●Use a 12-volt battery with a handle. If a
12-volt battery without a handle is used,
removal is more difficult.
●After exchanging, firmly attach the fol-
lowing items to the exhaust hole of the 12-
volt battery.
• Use the exhaust hose that was attached to the 12-volt battery before exchanging.
• Use the exhaust hole plug included with the 12-volt battery exchanged or the one
installed on the battery prior to the
exchange. (Depending on the 12-volt
battery to be exchanged, the exhaust
hole may be plugged.)

4138-2. Customization
8
Vehicle specifications
Definition of symbols: O = Available,  = Not available
■Gauges, meters and multi-information display (P.70, 73)
*1: For details about each function: P.75
*2: The default setting varies according to country.
Function*1Default settingCustomized set-
ting
LanguageEnglishFrenchOOSpanish
Units*2miles (MPG)
km (km/L)
OOkm (L/100 km)
miles (MPG Impe- rial)
Drive information 1
Current fuel con-sumption
Customizable items:  P.74O
Average fuel econ-
omy (after reset)
Drive information 2
Distance (driving range)
Average vehicle
speed (after reset)
Clock12-hour display24-hour displayO
Pop-up displayOnOffO
Accent colorColor 1Color 2OO
Tachometer settingChange according to driving mode
Always tachome- ter
OAlways Hybrid
System Indicator
EV indicatorOnOffO
Suggestion functionOn
On (when the vehi- cle is stopped)
OO
Off
ABC

4148-2. Customization
■Head-up Display* ( P.77)
*:If equipped
■Door lock ( P.91, 95, 381)
FunctionDefault settingCustomized set-
ting
Gauge informationHybrid System IndicatorTachometerONo content
Route guidance to destina-
tion/street name
*OnOffO
Driving support system displayOnOffO
Compass*OnOffO
Audio system operation statusOnOffO
FunctionDefault settingCustomized set- ting
Unlocking using a mechanical
key
Driver’s door
unlocked in one step, all doors
unlocked in two step
All doors unlocked in one stepO
Automatic door locking func-
tionShift lever linked
door locking oper- ationOff
OOSpeed linked door locking operation
Automatic door unlocking
functionShift lever linked door unlocking operation
Off
OODriver’s door linked door
unlocking opera- tion
Locking/unlocking of the trunk
when all doors are
locked/unlocked
OnOffO
ABC
ABC

4158-2. Customization
8
Vehicle specifications
■Smart access system with push-button start and wireless remote control
(  P.91, 102)
■Smart access system with push-button start ( P.91, 102)
■Wireless remote control ( P.88, 91, 95)
FunctionDefault settingCustomized set-
ting
Operating signal (Buzzers)5OffOO1 to 7
Operation signal (Emergency
flashers)OnOffOO
Time elapsed before automatic
door lock function is activated if
door is not opened after being
unlocked
60 seconds
Off
OO30 seconds
120 seconds
Open door warning buzzerOnOffO
FunctionDefault settingCustomized set-ting
Smart access system with push-
button startOnOffO
Smart door unlockingDriver’s doorAll the doorsOO
Time elapsed before unlocking
all the door when gripping and
holding the driver’s door handle
2 seconds
Off
O1.5 seconds
2.5 seconds
Number of consecutive door
lock operations2 timesAs many as desiredO
FunctionDefault settingCustomized set-ting
Wireless remote controlOnOffO
Unlocking operation
Driver’s door
unlocked in one step, all doors
unlocked in two step
All doors unlocked in one stepOO
ABC
ABC
ABC