2019 KIA SPORTAGE maintenance

GETTING TO KNOW YOUR SPORTAGE
www.kia.com
Consumer - Roadside Assistance 1-800-333-4KIA (4542)
See Back Pages for Vehicle Maintenance Schedule Always check the Owner’s Manual for complete operating information and safety warnings.
Congratulations on Your New Kia Purchase!
Your new Kia vehicle has been designed, engineered and manufactured to provide you with years of comfortable and dependable
driving. Kia is committed to quality, innovation, safety and — above all — your satisfaction.

Using This Guide
The information contained in this guide is a brief overview that will help you become familiar with the operation and features of your new Kia vehicle. The flipbook format facilitates information access, while the detailed illustrations help to ensure the instructions are easy to follow.
This Features & Functions Guide, and the specific operational and safety information it provides, is not a substitute for your Owner’s Manual. In the interest of your safety and that of your family, and to help you avoid risks that may result in death or serious injury, Kia reminds you to carefully read your Owner’s Manual in order to fully familiarize yourself with the important information it contains.
While Kia endeavors to ensure that the information contained in this guide is accurate at the time of printing, Kia may change vehicle specifications without notice in advance or after the fact, and assumes no liability in connection with such changes.

ESSENTIAL FEATURES
SPORTAGE FE ATURES & FUNCTIONS GUIDE*IF EQUIPPED
Air Conditioning / Climate Control 25
Audio System — Standard Audio System* 20
Audio System: UVO eServices / Android Auto™/
Apple CarPlay® Setup* 22
Audio System — UVO eServices 22
Audio System — UVO eServices Premium Navigation* 23
Aux/USB/iPod® Port, Power Outlets & USB Charger 24
Bluetooth® Wireless Technology 18
Cruise Control 17
Digital Clock 24
ECO Mode (Active ECO) 08
Front Seat Headrest Adjustment 33
Passenger Airbag Off Indicator 42
Reclining/Folding Rear Seats 33
Tire Pressure Monitoring System (TPMS) 05
Windshield/Rear Wipers & Washers 16
Driving while distracted can result in a loss of vehicle control that may lead to an accident, severe personal injury and death. The driver’s primary responsibility is in the safe and legal operation of a vehicle, and use of any handheld devices, other equipment or vehicle systems which take the driver’s eyes, attention and focus away from the safe operation of a vehicle or that are not permissible by law should never be used during operation of the vehicle.
VIDEOS & QR CODES 02
INSTRUMENT CLUSTERInstrument Cluster Overview 03Indicators & Warning Lights 04Fuel Economy 05Tire Pressure Monitoring System (TPMS) 05LCD Instrument Cluster Modes 06Trip Modes / Trip Computer 06Instant Fuel Consumption Mode* 06User Settings Mode 07Service Mode 07Drive Mode Integrated Control System 08ECO Mode (Active ECO) 08
DRIVER’S PANEL Blind-Spot Collision Warning (BSW )* 09Instrument Cluster Control 10Electronic Stability Control (ESC) 10Lane Departure Warning (LDW )* 10Hill-Start Assist Control (HAC) 11Power Liftgate Release Button* 11Forward Collision-Avoidance Assist (FCA) / Forward Collision Warning (FCW )* 11Power Windows, Window Lock & Central Door Lock 12Automatic Door Lock /Unlock 12Power-Folding Outside Mirrors* 12Heated Outside Mirrors* 12Engine Start/Stop Button* 13
STEERING WHEEL CONTROLS Headlights & High Beams 14Turn Signals & Fog Lights* 15Daytime Running Lights (DRL)* 15Windshield Wipers & Washers 16Rear Wiper & Washer 16Tilt/ Telescoping Steering Wheel 16Audio Controls 17Cruise Control 17Bluetooth® Wireless Technology 18
AUDIO SYSTEMS Standard Audio System* 20UVO eServices / Android Auto™/ Apple CarPlay® Setup* 21UVO eServices* 22UVO eServices with Premium Navigation* 23
LEGAL DISCLAIMERS (See Back Inside Cover Page)
CENTER PANEL Digital Clock 24Aux/USB/iPod® Port, Power Outlets & USB Charger* 24Automatic Climate Control* 25Manual Climate Control* 26Automatic Gear Shift / Sportmatic® Shifting 27Paddle Shifters* 27Electronic Parking Brake (EPB)* 28Auto Hold*
28Downhill Brake Control 29AWD (All-Wheel Drive) Lock* 29Heated Steering Wheel* 29Parking Distance Warning-Forward* and Reverse 30Seat Warmers / Ventilated Seats* 31
S E AT I N G Power Adjustable Driver’s Seat* 326-Way Manual Adjustable Driver’s Seat* 32Reclining/Folding Rear Seats 33Front Seat Headrest Adjustment 33Unfastening Center Seat Belt 33
OTHER KEY FEATURES Smart Key* 34Remote Keyless Entry (Folding Key)* 35Double-Turn Lock /Unlock All 35Fuel Filler Lid Release 35Fuel Cap / Malfunction Indicator 35HomeLink® with Auto-Dimming Rearview Mirror* 36Map/Room Lamps 37Panoramic Sunroof Operation w/Power Sunshade 37Power Liftgate* 38Smart Power Liftgate* 39 Liftgate Release Button 39Rear-Camera Display 40Child-Protector Rear Door Lock 40Sunvisor 40Hood Release Lever and Latch 41Tire Mobility Kit* 41
SAFETY FEATURES Seat Belts 42Seat Belt Retractor Locks 42Occupant Detection System (ODS) / Passenger Airbag Off Indicator 42
TURBO MAINTENANCE CHART 44NON-TURBO MAINTENANCE CHART Back Cover

5
INSTRUMENT CLUSTER
ALWAYS CHECK THE OWNER’S MANUAL FOR COMPLETE OPER ATING INFORMATION AND SAFET Y WARNINGS *IF EQUIPPED †LEGAL DISCL AIMERS ON BACK INSIDE COVER

The TPMS indicator functions as both Low Tire Pressure
Light and TPMS Malfunction Indicator
The indicator will illuminate if one or more tires is significantly
underinflated, the vehicle has a spare tire installed without TPMS
or the outside temperature becomes significantly lower
Inflate tire(s) to specifications using an
accurate digital tire pressure gauge to
turn off Low Tire Pressure Indicator
See front driver’s door jamb for PSI
specification The Low Tire Pressure
Position Indicator A is displayed on the
LCD screen in the Instrument Cluster
when the tire(s) are underinflated
When there is a problem with the TPMS, the TPMS Malfunction
Indicator will blink for approximately one minute and then
illuminate See dealer for service
Tire Pressure Monitoring System (TPMS)†24
REMINDERS:
• Check the recommended tire pressure label located on the left side of driver's door jam, visible when the door is opened
• Consult your dealer for service if Low Tire Pressure Light remains illuminated after inflating your tire(s)
• Personal electronic devices (such as laptops, wireless chargers, remote start systems, etc ) which has electronic noise may interfere with TPMS system, which may cause the Malfunction Warning Indicator (Check Engine Light) to illuminate
Fuel Economy
There are several factors that contribute to your vehicle’s fuel economy, including maintenance of your vehicle, driving style,
environmental conditions, vehicle weight and vehicle aerodynamics Below are tips on how to help improve fuel economy:
For more information on Fuel Economy, you can snap the QR Code above to view a video or refer to the Owner's Manual.REMINDER: Driving range varies depending on a vehicle’s fuel tank size, (e g , 12-gal vs 24-gal) Even though the two vehicles MPG may be the same, the vehicle with the larger tank will have the greater range
•Keep your vehicle in good condition with regular
maintenance
•Don’t let the engine idle longer than necessary
•Drive at a moderate speed, accelerating smoothly
and at a moderate rate
•Keep tires inflated to the recommended pressure
•Travel lightly, without carrying unnecessary weight
in your vehicles
•Avoid placing large or heavy items on roof racks
•Avoid hilly, winding or poorly maintained roads
To view these videos on your mobile device, snap these QR codes or visit the listed website
Refer to page 2 for more information
Tire Pressure Monitoring System Video
Fuel Economy Video

www.youtube.com/KiaFeatureVideos
www.youtube.com/KiaFeatureVideos
25
35 35
35
psi
Low Tire Pressure
QR CODES
•Even with TPMS, tire pressure should be checked manually at least once a month Only adjust tire pressure on “cold tires” •For proper maintenance and optimal fuel economy, maintain recommended tire inflation pressures and stay within the load limits and weight distribution recommended for your vehicle •In winter or cold weather, the TPMS light may illuminate if the tire pressure was adjusted to the recommended tire inflation pressure during warm weather
QUICK TIPS
A

6SPORTAGE FEATURES & FUNCTIONS GUIDE
INSTRUMENT CLUSTER
*IF EQUIPPED †LEGAL DISCL AIMERS ON BACK INSIDE COVER
(Type B cluster)
FU EL E CONO MY
• R ange (D is ta nce to Em pty )
• A ve ra g e M PG
• I nsta n t M PG
T R IP A
• T rip m ete r
• A ve ra g e M PH
• E la pse d Tim e ( E/T )
T R IP B
Digital Speedometer
• T
rip m ete r
• A ve ra g e M PH
• E la pse d Tim e ( E/T )
A vera ge
Trip Modes / Trip Computer
The Trip Computer is a driver
information system that displays
information related to driving It
appears on the display when the
ignition switch or the Engine Start /
Stop button* is in the ON position
To cycle through the different LCD
Instrument Cluster modes, press
the Mode button A
When in Trip Computer mode , press the Move button B
to cycle through the screens When displaying TRIP A or TRIP B
screens, press and hold the Set /Reset (OK ) button C to reset the
Tripmeter to zero
REMINDERS:
•
Appearance of Tripmeter display may differ, as equipped
•
All stored driving information (except Odometer and Range) is reset if the battery is disconnected
LCD Instrument Cluster Modes
Press the Mode button A to cycle through different LCD
Instrument Cluster Modes:
Your vehicle’s steering wheel buttons may differ from those in the illustrations.
Trip Computer Mode: Displays driving
information for tripmeter, fuel economy, etc
A/V Mode: Displays the state of the A / V System
Turn-by-Turn Mode*: Displays the state of
the navigation system
User Settings Mode: Change the settings of
the doors, lamps and other features
Service Modes / Master Warning: Informs
on upcoming service intervals and warning
messages related to TPMS†, BCW† and others
Lane Departure Warning (LDW)*†:
Displays the state of the LDW system
A
B
C
( Type A; Controls located on Steering Wheel)
Instant Fuel Consumption Mode*
Press the Mode button A and cycle to the Fuel Economy screen in the Trip Computer to display
Instant Fuel Consumption, which calculates fuel consumption during the past few seconds
1 Keep your vehicle in good condition with regular maintenance
2 Travel lightly, without carrying unnecessary weight in your vehicles
3 Don’t let the engine idle longer than necessary
REMINDERS:
•
Instant Fuel Consumption Mode is not to be used in calculation or as a reference for AVER AGE fuel economy
•
If the vehicle speed exceeds 1 MPH (1 6 km/h) after being refueled with more than 1 6 gallons (6 liters), the average fuel economy will be cleared to zero (----)

*IF EQUIPPED 7ALWAYS CHECK THE OWNER’S MANUAL FOR COMPLETE OPER ATING INFORMATION AND SAFET Y WARNINGS
INSTRUMENT CLUSTER
Service Mode
To enter Service Mode, press the Mode button A and cycle
to Service Mode Then press the OK button C to enter
System will display tire pressure status, number of miles
remaining until next service is due, as well as the type of
service due
When service is required, the following will be displayed:
Service Required.
To reset the Service Mode system, press and hold the OK
button C for more than 1 second
To turn Service In OFF, go to User Settings
Service Interval Setting
To set the service interval in User
Settings mode:
• Press the Mode button A to
cycle to User Settings
•
If Service Interval is OFF, press the
OK button C to turn ON
•
Use the Move switch B to
select/change the interval setting
•
Press the OK button C to
select the interval
User Settings Modes:
Driving Assist*
• Rear Cross-Traf fic Collision Warning
• Forward Collision-Avoidance Assist (FCA)*
• Forward Collision Warning (FCW )*
Door/Liftgate
• Automatic Lock
• Automatic Unlock
• Two Press Unlock*
• Power Liftgate*
• Smart Liftgate*
Lights
• One-Touch Turn Signal
• Head Lamp Delay
• Welcome Light*
Sound
• Parking Distance Warning-Forward* and Reverse Volume*
• Blind-Spot Collision Warning Sound*
• Welcome Sound*
Service Interval
• ON/OFF
• Set mileage/months
Convenience
• Steering Position
• Wiper/Light Display*
Other Features
• Fuel Economy Auto Reset
• Fuel Economy Unit
• Temperature Unit
• Tire Pressure Unit*
Service in
Off
Service Required
-200mi -8days
Service in
1500mi 365days
To view these videos on your mobile device, snap these QR codes or visit the listed website
Refer to page 2 for more information
LCD Display Video
LCD Display: Maintenance Video
www.youtube.com/KiaFeatureVideos
www.youtube.com/KiaFeatureVideos
QR CODESUser Settings Mode
To enter the User Settings mode in the LCD Instrument
Cluster Modes, press the Mode button A when the
vehicle is at a standstill and with the Engine Start /Stop
button in the ON position and select User Settings
by pressing the Move button B up/down
You can navigate the selections on the display by
pressing the Move button B Select the item by
pressing the SET/RESET (OK ) button C
(Images are for illustration purposes only and may vary)

44SPORTAGE FEATURES & FUNCTIONS GUIDE
SPORTAGE NORMAL MAINTENANCE SCHEDULE TURBO P=Perform • R=Replace • I=InspectB
‡ If equipped A See the Owner’s Manual for complete maintenance schedule These are approximate estimated intervals Refer to vehicle mileage for maintenance item schedule B And, if necessary, adjust, correct, clean or replace C If TOP TIER detergent gasoline is not available, one bottle of additive is recommended Additives are available from your authorized Kia dealer along with information on how to use them Do not mix other additives D
Fuel filter & fuel tank air filter are considered to be maintenance free but periodic
inspection is recommended for this maintenance schedule depends on fuel quality If there are some important safety matters like fuel flow restriction, surging, loss of power, hard starting problem etc , replace the fuel filter immediately regardless of maintenance schedule and consult an authorized Kia dealer for details E Front /rear differential oil should be changed anytime they have been submerged in water F Inspect for excessive tappet noise and/or engine vibration and adjust if necessary G The drive belt should be replaced when cracks occur or tension is reduced excessively See your Owner’s Manual for more details and complete maintenance information, including severe maintenance schedule. Warranty may be voided if maintenance schedule is not followed.
Check your Maintenance Schedule or schedule an appointment with a dealer using your UVO eServices account by logging into your UVO eServices App or your account on MyUVO com ( Vehicles equipped with UVO eServices only – See page 21 for setup information)
QUICK TIP
(up to 60,000 miles)A For Non-Turbo maintenance, see back coverMAINTENANCE INTERVALS (MILES)
MAINTENANCE ITEMS - TURBO6,00012,00018,00024,00030,00036,00042,00048,00054,00060,000Add fuel additiveCPPPPPPPPPPRotate tiresPPPPPPPPPPEngine Oil & FilterRRRRRRRRRRClimate control air filterRRRRRRRRRRBattery conditionIIIIIIIIIIBrake lines, hoses and connectionsIIIIIIIIIIDisc brakes and padsIIIIIIIIIIVacuum hoseIIIIIIIIIISteering gear rack, linkage & bootsIIIIIIIIIIDrive shafts and bootsIIIIIIIIIISuspension mounting jointsIIIIIIIIIIAir conditioner compressor/refrigerantIIIIIIIIIIPropeller shaftIIIIIIIIIIExhaust systemIIIIIIIIIIIntercooler, in/out hose, air intake hoseIIIIIIIIIIAir cleaner filterIRIRIBrake fluidIIIIIFuel tank air filter

LEGAL DISCLAIMERSSales Consultant:
______________________________________________________________
Date:
____________________
Sales Manager:
________________________________________________________________
Date:
____________________
Customer:
_____________________________________________________________________
Date:
____________________
2. Airbags: For maximum protection, always wear your seat belt.
3. Android Auto: Android Auto is a trademark of Google, Inc.. Android™ is a registered trademark of Google, Inc. Distracted driving can result in a loss of vehicle control. Never use a handheld device or vehicle system that takes your focus away from safe vehicle operation. Navigation is for information purposes only, and Kia does not make any warranties about the accuracy of the information.
4. Bluetooth® Wireless Technology: A compatible Bluetooth® wireless technology-enabled cell phone is required to use Bluetooth® wireless technology. The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Kia is under license. Other trademarks and trade names are those of their respective owners. A Bluetooth® enabled cell phone is required to use Bluetooth® wireless technology.
5. Driver Assist Features – Parking Distance Warning-Forward/Reverse, Blind-Spot Collision Warning with Lane Change Assist, Rear Cross-Traffic Collision Warning, Lane Departure Warning, Rear Camera Display, Forward Collision-Avoidance Assist / Forward Collision Warning: These features are not substitutes for safe driving, and may not detect all objects surrounding vehicle. Always drive safely and use caution.
6. Electronic Stability Control (ESC)/Traction Control System (TCS)/Hill-start Assist Control (HAC), Downhill Brake Control (DBC): No system, no matter how advanced, can compensate for all driver error and/or driving conditions. Always drive responsibly.
7. Engine Start/Stop Button with Smart Key: Always come to a complete stop before turning the engine on or off. However, if you have an emergency while the vehicle is in motion and must turn the engine off, you can turn the engine off to the ACC position by pressing the Start/Stop button for more than 3 seconds o\
r 3 times in succession. If the vehicle is still moving, you can restart the engine by pressing the Start/Stop button with the s\
hift lever in Neutral (N). With the engine off, power assist for steering and braking will be disabled, and the vehicle will be more difficult to control.
8. Front Seat Headrest Adjustment: Never attempt to adjust headrests when vehicle is in motion.
9. Google Play™ Store is a trademark of Google, Inc. ©2018 Google Inc. All rights reserved. Google and the Google Logo are registered trademarks of Google Inc.
10. HomeLink®: Homelink® is a registered trademark of Gentex Corporation.
11. iPhone®/iPod®, Apple CarPlay™: Apple CarPlay, iPhone, iPod are registered trademarks of Apple Inc. Distracted driving can result in a loss of vehicle control. Never use a handheld device or vehicle system that takes your focus away from safe vehicle operation.
12. Navigation: Distracted driving can result in a loss of vehicle control. When operating a vehicle, never use a handheld device or vehicle system that takes your focus away from safe vehicle operation. Navigation is for information purposes only, and Kia does not make any warranties about the accuracy of the information.
13. Occupant Detection System (ODS): Kia vehicles use a number of different ODS types that vary by model. Children age 12 and under should always be seated in the REAR seats.
14. Power Liftgate/Smart Power Liftgate: Driving with the trunk open may be unlawful and can draw dangerous exhaust fumes into your vehicle; if you choose to do so, keep air vents and all windows open for proper ventilation.15. Roadside Assist: 24-hour Enhanced Roadside Assistance is a service plan provided by Kia Motors America, Inc. Certain limitations apply. Coverage details are available in the Kia Warranty and Consumer Information Manual. For access to Enhanced Roadside Assistance, a connected mobile phone via Bluetooth® within the cellular service coverage area is required.
16. Seat adjustments: Reclining the passenger seats can reduce the effectiveness of the safety restraint system and may lead to additional injury in an accident.
17. Seat Belts / Airbags: For maximum protection, always wear your seatbelt.
18. Seat warmers: Use extreme caution when using the seat warmers to avoid burns. Refer to the Owner’s Manual for more information.
19. SiriusXM®: SiriusXM Satellite Radio, SiriusXM Traffic and SiriusXM Travel Link each require a subscription sold separately, or as a package, by SiriusXM Radio Inc. If you decide to continue your service at the end of your trial subscription, the plan you choose will automatically renew and bill at then-current r\
ates until you call 1-866-635-2349 to cancel. See SiriusXM Customer Agreement for complete terms at www.siriusxm.com. Other fees and taxes will apply. All fees and programming are subject to change. Not all vehicles or devices are capable of receiving all services offered by SiriusXM. Data displays and individual product availability vary by vehicle hardware. Current information and features may not be available in all locations, or on all receivers. Weather Forecast, Current Conditions may not be available in all locations. Images above are for representative purposes only and are not real products. For actual features and images of real products, consult the vehicle manufacturer. SiriusXM is not responsible for any errors or inaccuracies in the data services or their use in the vehicle. Travel Link Stocks displays current price and daily delta of around 7,000 actively reported securiti\
es traded on the NYSE®, NASDAQ® and AMEX®. The service is delayed approximately 20 minutes. SiriusXM satellite service is available only to those at least 18 years of age in the 48 contiguous USA, DC, and Puerto Rico (with coverage limitations). SiriusXM Internet Radio service is available throughout our satellite service area and in AK and HI. © 2018 SiriusXM Radio Inc. Sirius, XM and all related marks and logos are trademarks of SiriusXM Radio Inc.
20. Sportmatic® is a registered trademark of Kia Motors America.
21. Steering Wheel Controls: Driving while distracted is dangerous and should be avoided. Remain attentive to driving and be cautious when using steering-wheel-mounted controls while driving\
.
22. Sunvisors: Sunvisor may not shield all direct light. Do not operate the vehicle if Sunvisor is impairing your visibility.
23. Tilt/Telescoping Steering Wheel: Never attempt to adjust steering wheel position when vehicle is in motion.
24. Tire Pressure Monitoring System (TPMS): Even with Tire Pressure Monitoring System, check tire pressure on regular basis.
25. Vehicle Diagnostics: Vehicle Diagnostics checks powertrain, chassis and air bag systems, and is not a substitute for maintenance. See UVO eServices Maintenance Feature or Owner’s Manual for maintenance schedule.
Driving while distracted is dangerous and should be avoided. Drivers should remain attentive to driving and always exercise caution when using the steering-wheel-mounted controls while dri\
ving.
Driving while distracted can result in a loss of vehicle control that may lead to an accident, severe personal injury and death. The driver’s primary responsibility is in the safe and legal operation of a vehicle, and use of any handheld devices, other equipment or vehicle systems which take the driver’s eyes, attention and focus away from the safe operation of a vehicle or that are not permissible by law should never be used during operation of the vehicle.
Safety Features: No system, no matter how advanced, can compensate for all driver error and/or driving conditions. Always drive responsibly.
1. Purchase/lease of certain new Kia vehicles may include a complimentary UVO eServices subscription (length of subscription varies by vehicle model and year) starting from new vehicle retail sale/lease date as recorded by the dealer. After your complimentary UVO eServices subscription expires, your access to UVO eServices will immediately terminate. Use of UVO eServices is subject to agreement to the UVO Privacy Policy available at https://www.myuvo.com/legal/privacy-policy.shtml) and Terms of Service (available at https://www.myuvo.com/legal/terms-of-service.shtml). UVO eServices transferrable to subsequent owner during the original UVO eServices service term. Only use UVO eServices when safe to do so. UVO eServices App is available from the App Store® or Google Play™ Store. Kia Motors America, Inc. reserves the right to change or discontinue UVO eServices at any time without prior notification or incurring any future obligation. Message and data rates may apply. Cellular and GPS coverage is required to use most features. UVO eServices features may vary by model, model year, and trim level. Features and specifications are subject to change. For more on details and limitations, visit https://www.myuvo.com/ or your authorized Kia dealer. Google and logos are trademarks of Google, Inc. App Store is a service mark of Apple, Inc.

ECO Mode (Active ECO) – page 8 Parking Distance Warning-Forward* and Reverse* – page 30 Digital Clock – page 24 Engine Start /Stop Button* – page 13 HomeLink
® with Auto-Dimming Rearview Mirror* – page 36
Panoramic Sunroof Operation* – page 37 Passenger Airbag Off Indicator – page 42 Rear-Camera Display – page 40
Reclining/Folding Rear Seats – page 33 Seat Warmers / Ventilated Seats* – page 31 Smart Key* – page 34 Sunvisor – page 40 Tire Pressure Monitoring System ( TPMS) – page 5 Aux/USB/iPod
® Port, Power Outlets & USB Charger – page 24
*if equipped
Standard Audio System*
– page 20

For more information, refer to the Owner’s Manual.
UVO eServices / Android Auto
™ /
Apple CarPlay
® Setup*
– page 21

For further UVO eServices

operations, refer to the Car Multimedia System User’s Manual. For other audio system information, refer to pages 20-23.
UVO eServices*
– page 22

For more information, refer to the

Car Multimedia System User’s Manual.
Cruise Control
– page 17

Demonstrate operation
Bluetooth
® Wireless Technology
–
p a g e s 18 -19

Demonstrate operation
UVO eServices with Premium Navigation*
– page 23

For more information, refer to the Car Multimedia System User’s Manual.
Demonstrate the following with the customer
SPORTAGE
CUSTOMER DELIVERY CHECKLIST
KEY FEATURE WALKTHROUGHSales Consultant:
______________________________________________________________
Date:
____________________
Sales Manager:
________________________________________________________________
Date:
____________________
Customer:
_____________________________________________________________________
Date:
____________________
Explain first service process and schedule first service appointment Tour Parts & Service departments, introduce staff & explain value of Kia Parts and Service Review recommended maintenance schedule and maintenance requirements to validate warranty Review business hours & Customer 360° Care Review the Kia 10-year/100,000-mile warranty program Ensure 100% satisfaction with sales and delivery process and no problems with the vehicle Confirm time and best contact number for initial dealer follow-upDURING DELIVERY

DISP
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SEEK/T RACK
RADIO
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CLO CKSETU P
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PHONE
T H E S YSTE M