Shift Positions
For additional information on the appropriate
use of each 4WD system mode position, see
the information below:
NEUTRAL
This range disengages the driveline from the
powertrain.
WARNING!
You or others could be injured or killed if
you leave the vehicle unattended with the
power transfer unit in the NEUTRAL (N)
position without first fully engaging the
parking brake. The NEUTRAL (N) position
disengages both the front and rear drive-
shafts from the powertrain and will allow
the vehicle to roll, even if the automatic
transmission is in PARK (or manual trans-
mission is in gear). The parking brake
should always be applied when the driver
is not in the vehicle.
4WD LOW
This range is for low speed four-wheel drive.
It provides an additional gear reduction
which allows for increased torque to be deliv-
ered to both the front and rear wheels while
providing maximum pulling power for loose,
slippery road surfaces only. Do not exceed
25 mph (40 km/h).
NOTE:
Refer to “Selec-Terrain — If Equipped” for
further information on the various positions
and their intended usages.
Shifting Procedures
Shifting Into 4X4 LOW
With the vehicle at speeds of 0 to 3 mph (0 to
5 km/h), the ignition in the ON mode and the
engine running, shift the transmission into
NEUTRAL, and push the “4WD LOW” button
once. The “4WD LOW” indicator light in the
instrument cluster will begin to flash and
remain on solid when the shift is complete.NOTE:
If shift conditions/interlocks are not met, a
message will flash from the instrument clus-
ter display with instructions on how to com-
plete the requested shift.
Refer to “Instrument Cluster Display” in
“Getting To know Your Instrument Panel” for
further information.
Selec-Terrain SwitchSTARTING AND OPERATING
152
3. To disengage Rear E-Locker, push the
REAR LOCK button once.
NOTE:
• It may also be necessary to drive slowly
steering back and forth to complete en-
gagement and disengagement of the
E-Locker.
• When engaging Rear E-Locker, the indica-
tor lights in the instrument cluster and on
the REAR LOCK button will begin to flash.
When the shift is complete the REAR LOCK
indicator lights will remain on.
• When disengaging Rear E-Locker, the indi-
cator lights in the instrument cluster and on
the REAR LOCK button will begin to flash.
When the shift is complete the REAR LOCK
indicator lights will remain off.
• Shifting into or out of Rear E-Locker is
possible with the vehicle completely
stopped; however, difficulty may occur due
to the mating clutch teeth not being prop-
erly aligned. Several attempts may be re-
quired for clutch teeth alignment and shift
completion to occur. The preferred methodis for the vehicle to be rolling, below
15 MPH (24 km/h), while including right
and left steering maneuvers to allow for the
clutch teeth to align.
• The Rear E-Locker System must be disen-
gaged prior to taking the vehicle out of 4WD
LOW range. If 4WD LOW shift conditions/
interlocks are not met, a message will flash
from the instrument cluster display with
instructions on how to complete the re-
quested shift.
SELEC-TERRAIN
Description
Selec-Terrain combines the capabilities of
the vehicle control systems, along with driver
input, to provide the best performance for all
terrains.
Rotate the Selec-Terrain knob to select the
desired mode.Selec-Terrain offers the following modes:
•Auto— Fully automatic full time four-wheel
drive operation can be used on and off road.
Balances traction with seamless steering
feel to provide improved handling and ac-
celeration over two-wheel drive vehicles.
•Snow— Tuning set for additional stability
in inclement weather. Use on and off road
on loose traction surfaces such as snow.
When in SNOW mode (depending on cer-
Selec-Terrain Switch
155
RECREATIONAL TOWING (BEHIND MOTORHOME, ETC.)
Towing This Vehicle Behind Another Vehicle
Front-Wheel Drive (FWD) Models Four Wheel Drive (4WD) Models
Towing Condition Wheels OFF The Ground
NOT ALLOWED NOT ALLOWED
Flat Tow NONE
Dolly TowFront OKNOT ALLOWED
RearNOT ALLOWED NOT ALLOWED
On Trailer ALL OK OK
NOTE:
• You must ensure that the Auto Park Brake
feature is disabled before towing this ve-
hicle, to avoid inadvertent Electric Park
Brake engagement. The Auto Park Brake
feature is enabled or disabled via the cus-
tomer programmable features in the
Uconnect Settings.• When towing your vehicle, always follow
applicable state and provincial laws. Con-
tact local authorities for additional details.
STARTING AND OPERATING
182
Recreational Towing — Front-Wheel Drive
(FWD) Models
DO NOTflat tow this vehicle.
Recreational towing (for front-wheel drive
models) is allowed ONLY if the front wheels
areOFFthe ground. This may be accom-
plished using a tow dolly or vehicle trailer. If
using a tow dolly, follow this procedure:
1. Properly secure the dolly to the tow ve-
hicle, following the dolly manufacturer's
instructions.
2. Drive the front wheels onto the tow dolly.
3. Apply the parking brake. Place automatic
transmission in PARK, or manual trans-
mission in gear. Turn the engine OFF.
4. Properly secure the front wheels to the
dolly, following the dolly manufacturer's
instructions.
5. Turn the ignition to the ON/RUN mode,
but do not start the engine.6. Press and hold the brake pedal.
7. Release the parking brake.
8. Turn the ignition OFF, remove the key fob,
and release the brake pedal.
CAUTION!
• Towing with the front wheels on the
ground will cause severe transmission
damage. Damage from improper towing
is not covered under the New Vehicle
Limited Warranty.
• Ensure that the Electric Park Brake is
released, and remains released, while
being towed.
Recreational Towing — 4x4 Models
Recreational towing is not allowed.
NOTE:
This vehicle may be towed on a flatbed or
vehicle trailer provided all four wheels are
OFF the ground.
CAUTION!
Towing this vehicle withANYof its wheels
on the ground can cause severe transmis-
sion and/or power transfer unit damage.
Damage from improper towing is not cov-
ered under the New Vehicle Limited War-
ranty.
183
NOTE:
• You must ensure that the Auto Park Brake
feature is disabled before towing this ve-
hicle, to avoid inadvertent Electric Park
Brake engagement. The Auto Park Brake
feature is enabled or disabled via the cus-
tomer programmable features in the
Uconnect Settings.
• Vehicles with a discharged battery or total
electrical failure when the electric park
brake (EPB) is engaged, will need a wheel
dolly or jack to raise the rear wheels off the
ground when moving the vehicle onto a
flatbed.
If you must use the accessories (wipers, de-
frosters, etc.) while being towed, the ignition
must be in the ON/RUN mode, not the ACC
mode.
Note that the Safehold feature will engage
the Electric Park Brake whenever the driver's
door is opened (if the battery is connected,
ignition is ON, transmission is not in PARK,
and brake pedal is released). If you are towing
this vehicle with the ignition in the ON/RUNmode, you must manually disable the Elec-
tric Park Brake each time the driver's door is
opened, by pressing the brake pedal and then
releasing the EPB.
If the vehicle’s battery is discharged, refer to
“Gear Selector Override” in this section for
instructions on shifting the automatic trans-
mission out of PARK so that the vehicle can
be moved.
CAUTION!
• Do not use sling-type equipment when
towing. Vehicle damage may occur.
• When securing the vehicle to a flatbed
truck, do not attach to front or rear
suspension components. Damage to
your vehicle may result from improper
towing.
• Ensure that the Electric Park Brake is
released, and remains released, while
being towed.
Without The Key Fob
Special care must be taken when the vehicle
is towed with the ignition in the LOCK/OFF
mode. The only approved method of towing
without the key fob is with a flatbed truck.
Proper towing equipment is necessary to pre-
vent damage to the vehicle.
Front-Wheel Drive (FWD) Models
The manufacturer recommends towing your
vehicle with all four wheelsOFFthe ground
using a flatbed.
If flatbed equipment is not available, this
vehicle must be towed with the front wheels
OFF the ground (using a towing dolly, or
wheel lift equipment with the front wheels
raised).
Ensure that the Electric Park Brake is re-
leased, and remains released, while being
towed. The Electric Park Brake does not need
to be released, if all four wheels are off the
ground.
215
CAUTION!
Towing this vehicle in violation of the
above requirements can cause severe en-
gine and/or transmission damage. Damage
from improper towing is not covered under
the New Vehicle Limited Warranty.
4x4 Models
The manufacturer requires towing with all
four wheelsOFFthe ground.
Acceptable methods are to tow the vehicle on
a flatbed, or with one end of vehicle raised
and the opposite end on a towing dolly.
CAUTION!
• Front or rear wheel lifts must not be used
(if the remaining wheels are on the
ground). Internal damage to the trans-
mission or power transfer unit will occur
if a front or rear wheel lift is used when
towing.
• Towing this vehicle in violation of the
above requirements can cause severe
transmission and/or power transfer unit
CAUTION!
damage. Damage from improper towing
is not covered under the New Vehicle
Limited Warranty.
Recovery Strap — If Equipped
Your vehicle may be included with a recovery
strap. Recovery straps do not act like tradi-
tional tow straps, chains, or winch cables.
WARNING!
Recovery straps should only be used in
emergencies to rescue stranded vehicles.
Only use Recovery straps on vehicles that
fit within the recommended GVW of your
recovery strap. Only attach recovery straps
to OE recommended anchor points or
emergency towing anchor points. Never
attach to tow ball or vehicle tie down point,
these are not designed for this purpose.
Never attach to vehicle steering, drive
train, or any other suspension compo-
nents. NEVER pull a strap over sharp
edges or abrasive surfaces that can dam-
age the recovery strap. NEVER use a dam-
WARNING!
aged strap, it has reduced strength. DO
NOT attempt to repair straps. ONLY per-
sons involved in the recovery should be in
either vehicle. No passengers. Anyone in-
side the vehicles can be struck by strap
recoil, causing serious injury. MOVE by-
standers at least 40 ft (12.2 m) from the
recovery area when using the recovery
strap.
Using Recovery Strap
1. Review all warnings and instructions first.
2. Position the recovery vehicle.
3. Connect the recovery strap.
4. Add a recovery damper or blanket.
5. Clear the danger zone.
6. Safely and slowly start pulling.
7. Disconnect the recovery strap after both
vehicles are secure and parked.
IN CASE OF EMERGENCY
216
NOTE:
If you intend parking or storing your vehicle
for an extended period after cleaning the
wheels with wheel cleaner, drive your vehicle
and apply the brakes to remove the water
droplets from the brake components. This
activity will remove the red rust on the brake
rotors and prevent vehicle vibration when
braking.
Dark Vapor Chrome, Black Satin Chrome, or Low
Gloss Clear Coat Wheels
CAUTION!
If your vehicle is equipped with these
specialty wheels, DO NOT USE wheel
cleaners, abrasives, or polishing com-
pounds. They will permanently damage
this finish and such damage is not covered
by the New Vehicle Limited Warranty.
HAND WASH ONLY USING MILD SOAP
AND WATER WITH A SOFT CLOTH. Used
on a regular basis; this is all that is re-
quired to maintain this finish.
Tire Chains (Traction Devices)
Use of traction devices require sufficient tire-
to-body clearance. Follow these recommen-
dations to guard against damage.
• Traction device must be of proper size for
the tire, as recommended by the traction
device manufacturer
• Use on Front Tires Only
• Due to limited clearance, the following
traction devices are recommended:
Front Wheel Drive (FWD) Models
• Original equipment 225/60R17 and 225/
55R18 tire sizes are not chainable.
• The use of 7mm snow chains is permitted
with the use of 215/60R17 tires on size
17 x 7.0 ET41 wheels.
Four Wheel Drive (4WD) Non-Trailhawk Models
Without A Two-Speed Power Takeoff Unit
• Original equipment 225/60R17 and 225/
55R18 tire sizes are not chainable.
• The use of 9mm snow chains is permitted
with the use of 215/60R17 tires on size
17 x 7.0 ET41 wheels.Four Wheel Drive (4WD) Non-Trailhawk Models
With A Two-Speed Power Takeoff Unit
• The use of 7mm snow chains is permitted
with 225/60R17 and 225/55R18 tires.
Four Wheel Drive (4WD) Trailhawk Models
• The use of 9mm snow chains is permitted
with the use of 225/65R17 tires on size
17 x 7.5 ET31 wheels.
CAUTION!
• Use on Front Tires Only
• Damage to Front Wheel Drive (FWD)
Models may result if tire chains or trac-
tion devices are used with original
equipment size tires.
• Damage to Four Wheel Drive (4WD)
Models without a Two-Speed Power
Takeoff Unit may result if tire chains or
traction devices are used with original
equipment size tires.
• Damage to Four Wheel Drive (4WD)
Trailhawk Models may result if tire
chains or traction devices are used with
original equipment size tires.
247
WARNING!
Using tires of different size and type
(M+S, Snow) between front and rear axles
can cause unpredictable handling. You
could lose control and have a collision.
CAUTION!
To avoid damage to your vehicle or tires,
observe the following precautions:
• Because of restricted traction device
clearance between tires and other sus-
pension components, it is important
that only traction devices in good condi-
tion are used. Broken devices can cause
serious damage. Stop the vehicle imme-
diately if noise occurs that could indi-
cate device breakage. Remove the dam-
aged parts of the device before further
use.
• Install device as tightly as possible and
then retighten after driving about ½ mile
(0.8 km).
• Do not exceed 30 mph (48 km/h).
CAUTION!
• Drive cautiously and avoid severe turns
and large bumps, especially with a
loaded vehicle.
• Do not drive for a prolonged period on
dry pavement.
• Observe the traction device manufactur-
er’s instructions on the method of instal-
lation, operating speed, and conditions
for use. Always use the suggested oper-
ating speed of the device manufacturer’s
if it is less than 30 mph (48 km/h).
• Do not use traction devices on a com-
pact spare tire.
Tire Rotation Recommendations
The tires on the front and rear of your vehicle
operate at different loads and perform differ-
ent steering, handling, and braking func-
tions. For these reasons, they wear at unequal
rates.
These effects can be reduced by timely rota-
tion of tires. The benefits of rotation are
especially worthwhile with aggressive tread
designs such as those on On/Off Road typetires. Rotation will increase tread life, help to
maintain mud, snow, and wet traction levels,
and contribute to a smooth, quiet ride.
Refer to the “Maintenance Plan” for the
proper maintenance intervals. The reasons
for any rapid or unusual wear should be
corrected prior to rotation being performed.
The suggested Front Wheel Drive (FWD) rota-
tion method is the “forward cross” shown in
the following diagram. This rotation pattern
does not apply to some directional tires that
must not be reversed.
The suggested Four Wheel Drive (4WD) Tire
rotation method is the “rearward cross”
shown in the following diagram.
Front Wheel Drive (FWD) Tire Rotation
SERVICING AND MAINTENANCE
248