2019 INFINITI QX60 Troubleshooting

Front passenger air bag and status light
WARNING
The front passenger air bag is designed to
automatically turn OFF under some condi-
tions. Read this section carefully to learn
how it operates. Proper use of the seat,
seat belt and child restraints is necessary
for most effective protection. Failure to
follow all instructions in this manual con-
cerning the use of seats, seat belts and child
restraints can increase the risk or severity
of injury in an accident.Status light
The front passenger seat is equipped with an
occupant classification sensor (weight sen-
sor) that turns the front passenger air bag on
or off depending on the weight applied to the
front passenger seat. The status of the front
passenger air bag (ON or OFF) is indicated by
the front passenger air bag status light
which is located on the instrument panel.
After the ignition switch is placed in the "ON"
position, the front passenger air bag status
light on the instrument panel illuminates for
about 7 seconds and then turns off or re-
mains illuminated depending on the front
passenger seat occupied status.
The light operates as follows:
CONDITION DESCRIPTION PASSENGER AIR BAG
STATUS LIGHT () FRONT PASSENGER AIR BAG STATUS
Empty Empty front passenger seat ON (illuminated) INHIBITED
Nobody/Somebody Bag or Child or Child Restraint or
Small Adult in front passenger seat ON (illuminated)
INHIBITED
Adult Adult in the front passenger seat OFF (dark) ACTIVATED
In addition to the above, certain objects
placed on the front passenger seat may also
cause the light to operate as described above
depending on their weight.For additional information, refer to “Normal
operation” and “Troubleshooting” in this sec-
tion.
LRS0865
1-60Safety—Seats, seat belts and supplemental restraint system

NOTE:
This vehicle’s occupant classification sensor
system generally keeps the classification
locked during driving, so it is important that
you confirm that the front passenger is
properly classified prior to driving. However,
the occupant classification sensor may re-
calculate the weight of the occupant under
some conditions (both while driving and
when stopped), so front passenger seat oc-
cupants should continue to remain seated as
outlined above.
Troubleshooting
If you think the front passenger air bag status
light is incorrect:1. If the light is ON with an adult occupying the front passenger seat:
∙ Occupant is a small adult — the air bag light is functioning as intended. The front
passenger air bag is suppressed.
However, if the occupant is not a small adult,
then this may be due to the following condi-
tions that may be interfering with the weight
sensors:
∙ Occupant is not sitting upright, leaning against the seatback, and centered on
the seat cushion with his/her feet com-
fortably extended to the floor. ∙ A child restraint or other object pressing
against the rear of the seatback.
∙ A rear passenger pushing or pulling on the back of the front passenger seat.
∙ Forcing the front seat or seatback against an object on the seat or floor
behind it.
∙ An object placed under the front passen- ger seat.
∙ An object placed between the seat cush- ion and center console or between the
seat cushion and the door.
If the vehicle is moving, please come to a stop
when it is safe to do so. Check and correct
any of the above conditions. Restart the ve-
hicle and wait 1 minute.
NOTE:
A system check will be performed during
which the front passenger air bag status
light will remain lit for about 7 seconds ini-
tially. If the light is still ON after this, the person
should be advised not to ride in the front
passenger seat and the vehicle should be
checked as soon as possible. It is recom-
mended that you visit an INFINITI retailer for
this service.
2. If the light is OFF with a small adult, child or child restraint occupying the front
passenger seat.
This may be due to the following condi-
tions that may be interfering with the
weight sensors:
∙ Small adult or child is not sitting upright, leaning against the seatback, and cen-
tered on the seat cushion with his/her
feet comfortably extended to the floor.
∙ The child restraint is not properly in- stalled, as outlined in the “Child re-
straints” section of this manual.
∙ An object weighing over 9.1 lbs. (4 kg) hanging on the seat or placed in the seat-
back pocket.
∙ A child restraint or other object pressing against the rear of the seatback.
∙ A rear passenger pushing or pulling on the back of the front passenger seat.
Safety—Seats, seat belts and supplemental restraint system1-63

3 Pre-driving checks and adjustments
Keys.............................................3-2
INFINITI Intelligent Key ........................3-2
INFINITI
Vehicle Immobilizer System keys......3-4
Doors ............................................3-5
Locking with key ..............................3-5
Locking with inside lock knob ..................3-6
Locking with power door lock switch ...........3-6
Automatic door locks ..........................3-7
Child safety rear door lock .....................3-7
INFINITI Intelligent Key System ...................3-7
Operating range ..............................3-9
Door locks/unlocks precaution ...............3-10
INFINITI Intelligent Key operation ............3-10
How to use the remote keyless entry
function .................................... 3-13
Warning signals .............................. 3-17
Troubleshooting guide ........................ 3-17
Remote Engine Start (if so equipped) ............3-19
Remote Engine Start operating range ........3-19
Remote starting the vehicle ..................3-20
Extending engine run time ...................3-20
Canceling a Remote Engine Start ............3-20
Conditions the Remote Engine Start will
not work .................................... 3-21Hood
.......................................... 3-22
Liftgate ........................................ 3-22
Operating the power liftgate ................3-23
Motion-Activated Liftgate
(if so equipped) .............................. 3-25
Liftgate release ............................. 3-27
Liftgate position setting .....................3-28
Fuel-filler door ................................. 3-28
Opening the fuel-filler door ..................3-28
Fuel-filler cap ............................... 3-29
Steering wheel ................................. 3-31
Tilt and telescopic operation .................3-31
Sun visors ...................................... 3-32
Vanity mirrors ............................... 3-33
Card holder ................................. 3-34
Mirrors ........................................ 3-34
Automatic anti-glare rearview mirror .........3-34
Outside mirrors ............................. 3-35
Automatic drive

positioner (if so equipped) ......3-37
Memory storage function ....................3-37
Entry/exit function .......................... 3-38
Setting memory function ....................3-39
System operation ........................... 3-39

WARNING SIGNALS
To help prevent the vehicle from moving un-
expectedly by erroneous operation of the In-
telligent Key or to help prevent the vehicle
from being stolen, a chime or buzzer sounds
from inside and outside the vehicle and a
warning is displayed in the instrument panel.When a chime or beep sounds or a warning is
displayed, be sure to check the vehicle and
the Intelligent Key.
For additional information, refer to the
“Troubleshooting guide” in this section and
“Vehicle information display” in the “Instru-
ments and controls” section of this manual.
TROUBLESHOOTING GUIDE
Verify the location of all Intelligent Keys that
are programmed for the vehicle. If another
Intelligent Key is in range or inside the vehicle,
the vehicle system may respond differently
than expected.
Symptom
Possible CauseRemedy
When stopping the engine The Shift to Park warning appears on
the display and the inside warning chime
sounds continuously. The shift lever is not in the P (Park)
position.Move the shift lever to the P (Park)
position.
When shifting the shift lever to the P
(Park) position The Push ignition to OFF warning ap-
pears in the display. The ignition switch is in the ACC or ON
position.Place the ignition switch in the OFF
position.
When opening the driver’s door to get
out of the vehicle The Door Open warning appears on the
display and the inside warning chime
sounds continuously. The ignition switch is in the ACC or ON
position.
Place the ignition switch in the OFF
position.
When closing the door after getting out
of the vehicle The No Key Detected warning appears
on the display, the outside chime sounds
three times and the inside warning
chime sounds for approximately 3 sec-
onds.
The ignition switch is in the ACC or ON
position.
Place the ignition switch in the OFF
position.
The Rear Door Alert warning message
appears on the display, the horn sounds
three times twice, or a Check Back Seat
For All Articles warning appears on the
display. The Rear Door Alert is activated. Check the back seat for all articles,
press the ENTER button to clear the
Rear Door Alert warning message.
The Shift to Park warning appears on
the display and the outside chime
sounds continuously. The ignition switch is in the ACC posi-
tion and the shift lever is not in the P
(Park) position.Move the shift lever to the P (Park) po-
sition and place the ignition switch in
the OFF position.
Pre-driving checks and adjustments3-17

Frontseats....................1-2
FuelCapacities and recommended
fuel/lubricants...............10-2
Fuel economy ...............5-130
Fuel-filler door and cap ..........3-29
Fuel gauge ..................2-7
Fueloctanerating.............10-5
Fuel recommendation ...........10-3
Loose fuel cap warning ..........2-28
Fuel efficient driving tips ..........5-128
Fuel-filler door .................3-28
Fuel gauge ....................2-7
Fuses......................8-20
Fusiblelinks...................8-21
G
Garage door opener, HomeLink® Universal
Transceiver....2-73,2-74,2-75,2-76,2-76, 2-77
Gascap.....................3-29
Gauge Engine coolant temperature gauge ....2-6
Fuel gauge ..................2-7
Odometer ...................2-5
Speedometer .................2-5
Tachometer .................2-6
Trip odometer ................2-5
General maintenance ..............9-2
Glovebox....................2-58
Gloveboxlock.................2-58 H
Hazard warning flasher switch ........6-2
Headlight and turn signal switch ......2-39
Headlight control switch ...........2-40
Headlights ...................8-24
Head restraints .................1-12
Heated 2nd row seat switches .......2-48
Heated seats ..................2-46
Heated seat switches .............2-47
Heated steering wheel ............2-49
Heater Heater and air conditioner (automatic)
(if so equipped) ...........4-34,4-43
Heater and air conditioner
controls...............4-35,4-44
Heater operation ..........4-36,4-45
Heater and air conditioner
(automatic) ...............4-34,4-43
Hill start assist system ............5-139
HomeLink® Universal Transceiver .2-73, 2-74, 2-75, 2-76, 2-76, 2-77
Hood .......................3-22
Hook Luggage hook ...............2-62
Horn.......................2-46
I
Ignition switch Push-button ignition switch .......5-13
Immobilizer system ..............5-16
Important vehicle information label ....10-11
In-cabin microfilter ..............8-17 Increasing fuel economy
..........5-130
Indicator lights and audible reminders
(See warning/indicator lights and
audiblereminders)......... 2-8, 2-9, 2-13
INFINITI Drive Mode Selector ........5-24
INFINITI Intelligent Key System .....3-2, 3-7
INFINITI InTouch™ Owner's Manual .....4-2
INFINITI Vehicle Immobilizer
System ............... 2-34, 3-4, 5-16
Inside automatic anti-glare mirror .....3-34
Instrument brightness

control ........2-44
Instrument panel .............0-6,2-2
Instrument panel dimmer switch ......2-44
Intelligent All-Wheel Drive (AWD) .....5-130
Intelligent Cruise Control (ICC) .......5-78
Intelligent Key system Key operating range ............3-9
Keyoperation ...............3-10
Mechanical key ...............3-3
Remote keyless entry operation .....3-13
Troubleshooting guide ..........3-17
Warningsignals ..............3-17
Interiorlight...................2-71
ISOFIX child restraints ............1-30
J
Jump starting ..............6-11,8-15
K
Key.........................3-2
Key fob battery replacement ........8-22
11-3