2019 INFINITI QX60 phone

INFINITI CARES...
Both INFINITI and your INFINITI retailer are dedicated to serving all your automotive needs. Your satisfaction with your vehicle and your
INFINITI retailer are our primary concerns. Your INFINITI retailer is always available to assist you with all your automobile sales and service
needs.
However, if there is something that your
INFINITI retailer cannot assist you with or
you would like to provide INFINITI directly
with comments or questions, please contact
our (INFINITI’s) Consumer Affairs Depart-
ment using our toll-free number:
For U.S. customers1-800-662-6200
For Canadian customers 1-800-361-4792 The Consumer Affairs Department will ask
for the following information:
– Your name, address, and telephone
number
– Vehicle identification number (on dash panel)
– Date of purchase
– Current odometer reading
– Your INFINITI retailer’s name
– Your comments or questions
OR You can write to INFINITI with the
information on the left at:
For U.S. customers
INFINITI Division
Nissan North America, Inc. Consumer Affairs Department
P.O. Box 685003
Franklin, TN 37068-5003
or via e-mail at:
[email protected]
For Canadian customers INFINITI Division
Nissan Canada Inc.
5290 Orbitor Drive
Mississauga, Ontario L4W 4Z5
or via e-mail at:
information.centre@nissancanada. com
If you prefer, visit us at:
www.infinitiUSA.com (for U.S. customers)
or
www.infiniti.ca (for Canadian customers)
We appreciate your interest in INFINITI and thank you for buying a quality INFINITI vehicle.
INFINITI CUSTOMER CARE PROGRAM

Table of
ContentsIllustrated table of contents
Safety—Seats, seat belts and supplemental restraint system
Instruments and controls
Pre-driving checks and adjustments
Monitor, climate, audio, phone and voice recognition systems
Starting and driving
In case of emergency
Appearance and care
Do-it-yourself
Maintenance and schedules
Technical and consumer information
Index
0
1
2
3
4
5
6
7
8
9
10
11

17. Audio system controls*Front passenger air bag status light
(P. 1-50)
18. Hazard warning flasher switch
(P. 6-2)
19. Push-button ignition switch
(P. 5-13)
20. Cruise control switches
(if so equipped) (P. 5-76)
Intelligent Cruise Control (ICC)
switches (if so equipped) (P. 5-78)
21. Dynamic driver assistance switch (if
so equipped) (P. 5-32, 5-48, 5-98)
22. Tilt and telescopic steering wheel
control (P. 3-31)
23. Bluetooth® Hands-Free Phone
System*
24. Steering wheel switch for audio
control* 25. Hood release (P. 3-22)
Vehicle Dynamic Control (VDC)
OFF switch (P. 2-51)
Heated steering wheel switch
(if so equipped) (P. 2-49)
Warning systems switch
(if so equipped) (P. 2-50)
Power inverter switch
(if so equipped) (P. 2-52)
Power liftgate switch (P. 3-22)
26. Control panel and vehicle informa-
tion display switches (P. 2-17)
*: Refer to the separate INFINITI InTouchTM
Owner’s Manual (if so equipped).
Refer to the page number indicated in paren-
theses for operating details.
Illustrated table of contents0-7

17. Audio system controls*Front passenger air bag status light
(P. 1-50)
18. Hazard warning flasher switch
(P. 6-2)
19. Push-button ignition switch
(P. 5-13)
20. Cruise control switches
(if so equipped) (P. 5-76)
Intelligent Cruise Control (ICC)
switches (if so equipped) (P. 5-78)
21. Dynamic driver assistance switch (if
so equipped) (P. 5-32, 5-48, 5-98)
22. Tilt and telescopic steering wheel
control (P. 3-31)
23. Bluetooth® Hands-Free Phone
System*
24. Steering wheel switch for audio
control* 25. Hood release (P. 3-22)
Vehicle Dynamic Control (VDC)
OFF switch (P. 2-51)
Heated steering wheel switch
(if so equipped) (P. 2-49)
Warning systems switch
(if so equipped) (P. 2-50)
Power inverter switch
(if so equipped) (P. 2-52)
Power liftgate switch (P. 3-22)
26. Control panel and vehicle informa-
tion display switches (P. 2-17)
*: Refer to the separate INFINITI InTouchTM
Owner’s Manual (if so equipped).
Refer to the page number indicated in paren-
theses for operating details.
Instruments and controls2-3

The E-call (SOS) system switch is used in
combination with an INFINITI InTouch™ Ser-
vices subscription to call for assistance in
case of an emergency.
Pushing the switch will (with a paid subscrip-
tion) reach a Response Specialist that will
provide assistance based on the situation de-
scribed by the vehicle’s occupant. For addi-
tional information, or to enroll your vehicle,
refer to www.InfinitiUSA.com/intouch or call
855–444–7244.
12V OUTLETS
The power outlets are for powering electrical
accessories such as cellular telephones. They
are rated at 12 volt, 120W (10A) maximum.
The instrument panel and console power
outlets are powered only when the ignition
switch is in the ACC or ON position.
The power outlet in the cargo area is pow-
ered directly by the vehicle’s battery.
LIC3376
Instrument Panel
LIC3624
Center Console
LIC3737
E-CALL (SOS) SWITCH
(if so equipped)POWER OUTLETS
Instruments and controls2-53

GLOVE BOX
Open the glove box by pulling the handle. Use
the master key when locking
1or unlocking
2the glove box.
WARNING
Keep glove box lid closed while driving to
help prevent injury in an accident or a sud-
den stop.
CONSOLE BOX
Upper half
Pull up on the driver’s side latch to open the
upper half of the console box.
The upper half of the console box may be
used for storage of cellular phones. An access
hole is provided at the front of the upper half
of the console box for a phone or iPod® cord
routing to the power outlet.
Rear armrest
LIC2214LIC2243WIC1120
2-58Instruments and controls

When the indicator light flashes rapidly,
both buttons may be released. The rapid
flashing indicates successful training.
Proceed with “Programming
HomeLink®” step 3 to complete.
If the device was unplugged during the
programming procedure, remember to
plug it back in when programming is
completed.
OPERATING THE HOMELINK®
UNIVERSAL TRANSCEIVER
The HomeLink® Universal Transceiver, after
it is programmed, can be used to activate the
programmed device. To operate, simply press
and release the appropriate programmed
HomeLink® Universal Transceiver button.
The amber indicator light will illuminate while
the signal is being transmitted.
For convenience, the hand-held transmitter
of the device may also be used at any time.
PROGRAMMING TROUBLE-
DIAGNOSIS
If the HomeLink® does not quickly learn the
hand-held transmitter information:∙ replace the hand-held transmitter batter- ies with new batteries.
∙ position the hand-held transmitter with its battery area facing away from the
HomeLink® surface.
∙ press and hold both the HomeLink® and hand-held transmitter buttons without
interruption.
∙ position the hand-held transmitter1-3in (2 - 8 cm) away from the HomeLink®
surface. Hold the transmitter in that po-
sition for up to 15 seconds. If HomeLink®
is not programmed within that time, try
holding the transmitter in another posi-
tion – keeping the indicator light in view
at all times.
If you continue to have programming difficul-
ties, please contact the INFINITI Consumer
Affairs Department. The phone numbers are
located in the Foreword of this manual.
CLEARING THE PROGRAMMED
INFORMATION
The following procedure clears the pro-
grammed information from both buttons. In-
dividual buttons cannot be cleared. However,
individual buttons can be reprogrammed. For
additional information, refer to “Reprogram-
ming a single HomeLink® button” in this sec-
tion.
To clear all programming: 1. Press and hold the two outer HomeLink® buttons until the indicator
light begins to flash in approximately
10 seconds. Do not hold for longer than
20 seconds.
2. Release both buttons.
HomeLink® is now in the programming mode
and can be programmed at any time begin-
ning with “Programming HomeLink®” -
Step 1.
2-76Instruments and controls

Be sure to read the following before using the
Intelligent Key system.
CAUTION
∙ Be sure to carry the Intelligent Key withyou when operating the vehicle.
∙ Never leave the Intelligent Key in the ve- hicle when you leave the vehicle.
The Intelligent Key is always communicating
with the vehicle as it receives radio waves.
The Intelligent Key system transmits weak
radio waves. Environmental conditions may
interfere with the operation of the Intelligent
Key system under the following operating
conditions: ∙ When operating near a location where strong radio waves are transmitted, such
as a TV tower, power station and broad-
casting station.
∙ When in possession of wireless equip- ment, such as a cellular telephone, trans-
ceiver or a CB radio.
∙ When the Intelligent Key is in contact with or covered by metallic materials.
∙ When any type of radio wave remote control is used nearby. ∙ When the Intelligent Key is placed near an
electric appliance such as a personal
computer.
∙ When the vehicle is parked near a parking meter.
In such cases, correct the operating condi-
tions before using the Intelligent Key function
or use the mechanical key.
Although the life of the battery varies de-
pending on the operating conditions, the bat-
tery’s life is approximately two years. If the
battery is discharged, replace it with a new
one.
When the Intelligent Key battery is low, an
indicator illuminates in the vehicle informa-
tion display. For additional information, refer
to “Vehicle information display” in the “Instru-
ments and controls” section of this manual.
Since the Intelligent Key is continuously re-
ceiving radio waves, if the key is left near
equipment which transmits strong radio
waves, such as signals from a TV and per-
sonal computer, the battery life may become
shorter.
For additional information, refer to “Battery
replacement” in the “Do-it-yourself” section
of this manual. As many as four Intelligent Keys can be reg-
istered and used with one vehicle. For infor-
mation about the purchase and use of addi-
tional Intelligent Keys, it is recommended that
you visit an INFINITI retailer.
CAUTION
Listed below are conditions or occurrences
which will damage the Intelligent Key:
∙ Do not allow the Intelligent Key, which
contains electrical components, to come
into contact with water or salt water.
This could affect the system function.
∙ Do not drop the Intelligent Key.
∙ Do not strike the Intelligent Key sharply against another object.
∙ Do not change or modify the Intelligent Key.
∙ Wetting may damage the Intelligent Key. If the Intelligent Key gets wet, immedi-
ately wipe until it is completely dry.
∙ Do not place the Intelligent Key for an extended period in an area where tem-
peratures exceed 140°F (60°C).
∙ Do not attach the Intelligent Key with a key holder that contains a magnet.
3-8Pre-driving checks and adjustments