2019 INFINITI QX50 suspension

SymptomPossible CauseRemedy
When pushing the ignition switch to
start the engine The Key Battery Low warning appears
on the display.
The battery charge may be getting low.Replace the battery with a new one. For
additional information, refer to “Battery
replacement” in the “Do-it-yourself” sec-
tion of this manual.
The No Key Detected warning appears
on the display, the outside chime sounds
three times and the inside warning
chime sounds for approximately 3 sec-
onds. The battery charge may be getting low.
Replace the battery with a new one. For
additional information, refer to “Battery
replacement” in the “Do-it-yourself” sec-
tion of this manual.
When pushing the ignition switch The I-Key System Error: See Owner’s
Manual warning appears on the display. It warns of a malfunction with the Intel-
ligent Key system.It is recommended that you visit an
INFINITI retailer.
LOG-IN FUNCTION
After setting up the user information, the
system will automatically recognize the user
upon turning on the vehicle.
There will be a personalized welcome greet-
ing and screen prompt to log in.
This feature allows four drivers to use their
own registration, drive mode, driving posi-
tion, air conditioner, and auto settings and
memorizes these custom settings.
The log-in user can be changed on the wel-
come greeting screen or the User List screen.
For additional information, refer to the sepa-
rate INFINITI InTouch™ Owner’s Manual. The log-in function is linked to the following
features:
∙ Meter
∙ Audio
∙ Navigation system display (if so equipped)
∙ Navigation settings (if so equipped)
∙ Air conditioner
∙ Automatic drive positioner (if so equipped)
∙ Engine/transmission ∙ Steering
∙ Suspension (if so equipped)
∙ Active trace control system
∙ Driver assistance except for the Forward
Emergency Braking (FEB) with Pedes-
trian Detection system (if so equipped)
∙ Body Control Module (BCM)
3-20Pre-driving checks and adjustments

LDP SYSTEM LIMITATIONS
WARNING
Listed below are the system limitations for
the LDP system. Failure to follow the warn-
ings and instructions for proper use of the
LDP system could result in serious injury or
death.
∙ The LDP system may activate if youchange lanes without first activating
your turn signal or, for example, if a con-
struction zone directs traffic to cross an
existing lane marker. If this occurs you
may need to apply corrective steering to
complete your lane change.
∙ Because the LDP may not activate under the road, weather, and lane marker con-
ditions described in this section, it may
not activate every time your vehicle be-
gins to leave its lane and you will need to
apply corrective steering.
∙ The LDP system will not operate at speeds below approximately 37 mph
(60 km/h) or if it cannot detect lane
markers.
∙ Do not use the LDP system under the fol- lowing conditions as it may not function
properly: – During bad weather (rain, fog, snow,
etc.).
– When driving on slippery roads, such as on ice or snow.
– When driving on winding or uneven roads.
– When there is a lane closure due to road repairs.
– When driving in a makeshift or tempo- rary lane.
– When driving on roads where the lane width is too narrow.
– When driving without normal tire conditions (for example, tire wear, low
tire pressure, installation of spare tire,
tire chains, non-standard wheels).
– When the vehicle is equipped with nonoriginal brake parts or suspension
parts.
– When you are towing a trailer or other vehicle.
The system may not function properly un-
der the following conditions: ∙ On roads where there are multiple paral-
lel lane markers; lane markers that are
faded or not painted clearly; yellow
painted lane markers; non-standard lane
markers; or lane markers covered with
water, dirt, snow, etc.
∙ On roads where discontinued lane mark- ers are still detectable.
∙ On roads where there are sharp curves.
∙ On roads where there are sharply con- trasting objects, such as shadows, snow,
water, wheel ruts, seams or lines remain-
ing after road repairs. (The LDP system
could detect these items as lane
markers.)
∙ On roads where the traveling lane merges or separates.
∙ When the vehicle’s traveling direction does not align with the lane marker.
∙ When traveling close to the vehicle in front of you, which obstructs the lane
camera unit detection range.
∙ When rain, snow or dirt adheres to the windshield in front of the lane camera
unit.
Starting and driving5-41

– When driving with a tire that is notwithin normal tire conditions (for ex-
ample, tire wear, abnormal tire pres-
sure, installation of a spare tire, tire
chains, nonstandard wheels)
– When the vehicle is equipped with non-original brake or suspension
parts
– When an object that obstructs the camera unit detection range is
attached
– When excessively heavy baggage is loaded in the rear seat or luggage area
of your vehicle
– When the vehicle load capacity is exceeded
– When towing a trailer or other vehicle
∙ Excessive noise will interfere with the warning chime sound, and the beep may
not be heard. ∙ For the ProPILOT Assist system to oper-
ate properly, the windshield in front of
the camera must be clean. Replace worn
wiper blades. The correct size wiper
blades must be used to help make sure the
windshield is kept clean. Only use Genu-
ine INFINITI wiper blades, or equivalent
wiper blades, that are specifically de-
signed for use on your vehicle model and
model year. It is recommended that you
visit your INFINITI retailer for the correct
parts for your vehicle.
Steering Assist temporary standby
Automatic standby due to driving operation:
When the driver activates the turn signal, the
Steering Assist is temporarily placed in a
standby mode. (The Steering Assist restarts
automatically when the operating conditions
are met again.)
Automatic standby:
In the following cases, a warning message is
displayed along with the chime, and the
Steering Assist is placed in a temporary
standby mode. (The Steering Assist restarts
automatically when the operating conditions
are met again.) ∙ When lane markers on both sides are no
longer detected
∙ When a vehicle ahead is no longer de- tected under approximately 37 mph
(60 km/h)
Steering Assist cancel
Under the following conditions, the Steering
Assist cancels, and the Steering Assist status
indicator and the Steering Assist indicator
turn off:
∙ When unusual lane markers appear in the traveling lane or when the lane marker
cannot be correctly detected for some
time due to certain conditions (for ex-
ample, a snow rut, the reflection of light
on a rainy day, the presence of several
unclear lane markers)
∙ When the windshield wiper operates in the low (LO) or high (HI) speed operation
(the Steering Assist is disabled when the
wiper operates for more than approxi-
mately 10 seconds)
NOTE:
For vehicles with auto wipers, the wipers may
automatically switch to LO or HI. If the auto
wipers remain in LO or HI for longer than
10 seconds, the steering assist will cancel.
Starting and driving5-133

ELECTRIC POWER STEERING
TYPE
WARNING
∙ If the engine is not running or is turned offwhile driving, the power assist for the
steering will not work. Steering will be
harder to operate.
∙ When the power steering warning light illuminates with the engine running,
there will be no power assist for the
steering. You will still have control of the
vehicle, but the steering will be harder to
operate. Have the power steering system
checked. It is recommended that you visit
an INFINITI retailer for this service.
The power steering system is designed to
provide power assist while driving to operate
the steering wheel with light force.
When the steering wheel is operated repeat-
edly or continuously while parking or driving
at a very low speed, the power assist for the
steering wheel will be reduced. This is to pre-
vent overheating of the power steering sys-
tem and protect it from getting damaged.
While the power assist is reduced, steering
wheel operation will become heavy. When
the temperature of the power steering sys-
tem goes down, the power assist level will return to normal. Avoid repeating such steer-
ing wheel operations that could cause the
power steering system to overheat.
You may hear a sound when the steering
wheel is operated quickly. However, this is
not a malfunction.
If the power steering warning light illumi-
nates while the engine is running, it may indi-
cate the power steering system is not func-
tioning properly and may need servicing.
Have the power steering system checked. It is
recommended that you visit an INFINITI re-
tailer for this service.
When the power steering warning light illu-
minates with the engine running, there will be
no power assist for the steering, but you will
still have control of the vehicle. At this time,
greater steering effort is required to operate
the steering wheel, especially in sharp turns
and at low speeds.
For additional information, refer to “Power
steering warning light” in the “Instruments
and controls” section of this manual.
DIRECT ADAPTIVE STEERING®
TYPE
WARNING
∙ When the power steering warning light
illuminates with the engine running, the
power assist for the steering will cease
operation. You will still have control of
the vehicle, but the steering will be
harder to operate.
∙ If wheels or tires other than the INFINITI recommended ones are used, Direct
Adaptive Steering® may not operate
properly and the power steering warning
light may illuminate.
∙ Do not modify the vehicle’s suspension parts such as chock absorbers, struts,
springs, stabilizer bars, bushings and
wheels are not INFINITI recommended
for your vehicle or are extremely deterio-
rated, Direct Adaptive Steering may not
operate properly and the power steering
warning light may illuminate.
POWER STEERING
5-176Starting and driving

When the lower display is used to turn off the
system, the VDC system still operates to pre-
vent one drive wheel from slipping by trans-
ferring power to a non-slipping drive wheel.
The
indicator flashes if this occurs. All
other VDC functions are off and the
indicator will not flash.
The VDC system is automatically reset to on
when the ignition switch is placed in the OFF
position then back to the ON position.
The computer has a built-in diagnostic fea-
ture that tests the system each time you start
the engine and move the vehicle forward or in
reverse at a slow speed. When the self-test
occurs, you may hear a clunk noise and/or
feel a pulsation in the brake pedal. This is
normal and is not an indication of a malfunc-
tion.
WARNING
∙ The VDC system is designed to help the driver maintain controllability but does
not prevent accidents due to abrupt
steering operation at high speeds or by
careless or dangerous driving techniques.
Reduce vehicle speed and be especially
careful when driving and cornering on
slippery surfaces and always drive
carefully. ∙ Do not modify the vehicle’s suspension. If
suspension parts such as shock absorb-
ers, struts, springs, stabilizer bars, bush-
ings and wheels are not INFINITI recom-
mended for your vehicle or are extremely
deteriorated, the VDC system may not
operate properly. This could adversely
affect vehicle handling performance, and
the
indicator may flash or both
the
andindicator lights may
illuminate.
∙ If brake related parts such as brake pads, rotors and calipers are not INFINITI rec-
ommended or are extremely deterio-
rated, the VDC system may not operate
properly and both the
and
the
indicator lights may illuminate.
∙ If engine control related parts are not INFINITI recommended or are extremely
deteriorated, both the
andindicator lights may illuminate. ∙ When driving on extremely inclined sur-
faces such as higher banked corners, the
VDC system may not operate properly
and the
indicator may flash or both
the
andindicator lights may
illuminate. Do not drive on these types of
roads.
∙ When driving on an unstable surface such as a turntable, ferry, elevator or ramp,
the
indicator may flash or both
the
andindicator lights may
illuminate. This is not a malfunction. Re-
start the engine after driving onto a
stable surface.
∙ If wheels or tires other than the INFINITI recommended ones are used, the VDC
system may not operate properly and
the
indicator may flash or both
the
andindicator lights may
illuminate.
∙ The VDC system is not a substitute for winter tires or tire chains on a snow cov-
ered road.
5-182Starting and driving

BRAKE FORCE DISTRIBUTION
During braking while driving through turns,
the system optimizes the distribution of force
to each of the four wheels depending on the
radius of the turn.
WARNING
∙ The VDC system is designed to help thedriver maintain controllability but does
not prevent accidents due to abrupt
steering operation at high speeds or by
careless or dangerous driving techniques.
Reduce vehicle speed and be especially
careful when driving and cornering on
slippery surfaces and always drive
carefully.
∙ Do not modify the vehicle’s suspension. If suspension parts such as shock absorb-
ers, struts, springs, stabilizer bars, bush-
ings and wheels are not INFINITI recom-
mended for your vehicle or are extremely
deteriorated, the VDC system may not
operate properly. This could adversely
affect vehicle handling performance, and
the
indicator may flash or both
the
andindicator lights may
illuminate. ∙ If brake related parts such as brake pads,
rotors and calipers are not INFINITI rec-
ommended or are extremely deterio-
rated, the VDC system may not operate
properly and both the
and
the
indicator lights may illuminate.
∙ If engine control related parts are not INFINITI recommended or are extremely
deteriorated, both the
andindicator lights may illuminate.
∙ When driving on extremely inclined sur- faces such as higher banked corners, the
VDC system may not operate properly
and the
indicator may flash or both
the
andindicator lights may
illuminate. Do not drive on these types of
roads.
∙ When driving on an unstable surface such as a turntable, ferry, elevator or ramp,
the
indicator may flash or both
the
andindicator lights may
illuminate. This is not a malfunction. Re-
start the engine after driving onto a
stable surface. ∙ If wheels or tires other than the INFINITI
recommended ones are used, the VDC
system may not operate properly and
the
indicator may flash or both
the
andindicator lights may
illuminate.
∙ The VDC system is not a substitute for winter tires or tire chains on a snow cov-
ered road.
Starting and driving5-183

Machine compounding or aggressive polish-
ing on a base coat/clear coat paint finish may
dull the finish or leave swirl marks.
REMOVING SPOTS
Remove tar and oil spots, industrial dust, in-
sects, and tree sap as quickly as possible from
the surface of the paint to avoid lasting dam-
age or staining. Special cleaning products are
available at an INFINITI retailer or any auto-
motive accessory store. It is recommended
that you visit an INFINITI retailer for these
products.
UNDERBODY
In areas where road salt is used in winter, it is
necessary to clean the underbody regularly in
order to prevent dirt and salt from building up
and causing the acceleration of corrosion on
the underbody and suspension. Before the
winter period and again in the spring, the
underseal must be checked and, if necessary,
re-treated.
GLASS
Use glass cleaner to remove smoke and dust
film from the glass surfaces. It is normal for
glass to become coated with a film after the
vehicle is parked in the hot sun. Glass cleaner
and a soft cloth will easily remove this film.
CAUTION
When cleaning the inside of the windows,
do not use sharp-edged tools, abrasive
cleaners or chlorine-based disinfectant
cleaners. They could damage the electrical
conductors, radio antenna elements or rear
window defroster elements.
ALUMINUM ALLOY WHEELS
Wash the wheels regularly with a sponge
dampened in a mild soap solution, especially
during winter months in areas where road
salt is used. If not removed, road salt can
discolor the wheels.
CAUTION
Follow the directions below to avoid stain-
ing or discoloring the wheels:
∙ Do not use a cleaner that uses strong acidor alkali contents to clean the wheels.
∙ Do not apply wheel cleaners to the wheels when they are hot. The wheel
temperature should be the same as ambi-
ent temperature.
∙ Rinse the wheel to completely remove the cleaner within 15 minutes after the
cleaner is applied.
CHROME PARTS
Clean all chrome parts regularly with a non-
abrasive chrome polish to maintain the finish.
TIRE DRESSINGS
INFINITI does not recommend the use of tire
dressings. Tire manufacturers apply a coating
to the tires to help reduce discoloration of the
rubber. If a tire dressing is applied to the tires,
it may react with the coating and form a
compound. This compound may come off the
tire while driving and stain the vehicle paint.
If you choose to use a tire dressing, take the
following precautions:
∙ Use a water-based tire dressing. The coating on the tire dissolves more easily
than with an oil-based tire dressing.
∙ Apply a light coat of tire dressing to help prevent it from entering the tire
tread/grooves (where it would be diffi-
cult to remove).
∙ Wipe off excess tire dressing using a dry towel. Make sure the tire dressing is com-
pletely removed from the tire
tread/grooves.
∙ Allow the tire dressing to dry as recom- mended by tire dressing manufacturer.
Appearance and care7-3

CAUTION
∙ Never install tire chains on a puncturedrun-flat tire, as this could damage your
vehicle.
∙ Avoid driving over any projection or pot- hole, as the clearance between the ve-
hicle and the ground is smaller than
normal.
∙ Do not enter an automated car wash with a punctured run-flat tire.
∙ Have the punctured tire inspected by an INFINITI retailer or other authorized re-
pair shop. Replace the tire as soon as pos-
sible if the tire is seriously damaged.
∙ Always use tires of the same type, size, brand, construction (bias, bias-belted or
radial), and tread pattern on all four
wheels. Failure to do so may result in a
circumference difference between tires
on the front and rear axles which will
cause excessive tire wear and may dam-
age the transmission, transfer case and
differential gears (AWD models).
∙ ONLY use spare tires specified for the AWD model. ∙ If excessive tire wear is found, it is recom-
mended that all four tires be replaced
with tires of the same size, brand, con-
struction and tread pattern. The tire
pressure and wheel alignment should also
be checked and corrected as necessary. It
is recommended that you visit an
INFINITI retailer for this service.
TIRE CHAINS
CAUTION
Tire chains/cables should not be installed
on 255/45R20 size tires. Installation of
the tire chains/cables on 255/45R20 size
tires will cause damage to the vehicle. If you
plan to use tire chains/cables, you should
install 235/55R19 size tires on your
vehicle.
Use of tire chains may be prohibited accord-
ing to location. Check the local laws before
installing tire chains. When installing tire
chains, make sure they are the proper size for
the tires on your vehicle and are installed
according to the chain manufacturer’s sug-
gestions. Use only SAE class “S” chains. Class
“S” chains are used on vehicles with restricted
tire to vehicle clearance. Vehicles that can use
Class “S” chains are designed to meet the
minimum clearances between the tire and the closest vehicle suspension or body compo-
nent required to accommodate the use of a
winter traction device (tire chains or cables).
The minimum clearances are determined us-
ing the factory equipped tire size. Other types
may damage your vehicle. Use chain tension-
ers when recommended by the tire chain
manufacturer to ensure a tight fit. Loose end
links of the tire chain must be secured or
removed to prevent the possibility of whip-
ping action damage to the fenders or under-
body. If possible, avoid fully loading your ve-
hicle when using tire chains. In addition, drive
at a reduced speed. Otherwise, your vehicle
may be damaged and/or vehicle handling
and performance may be adversely affected.
Do not use tire chains on dry roads. Driving
with chains in such conditions can cause
damage to the various mechanisms of the
vehicle due to some overstress.
Do-it-yourself8-35