2019 INFINITI QX50 Service due

Malfunction
When the RCTA system malfunctions, it will
turn off automatically. The system malfunc-
tion warning message with the
BSI/BSW/BCI/RCTA indicator (orange) will
appear in the vehicle information display.
NOTE:
If the BSW system stops working, the RCTA
system (if so equipped) will also stop work-
ing.
Action to take
Stop the vehicle in a safe location, place the
vehicle in the P (Park) position, turn the en-
gine off and restart the engine. If the mes-
sage continues to appear, have the system
checked. It is recommended that you visit an
INFINITI retailer for this service.
SYSTEM MAINTENANCE
The two radar sensors1for the BSW and
RCTA systems are located near the rear
bumper. Always keep the area near the radar
sensors clean.
The radar sensors may be blocked by tempo-
rary ambient conditions such as splashing
water, mist or fog.
The blocked condition may also be caused by
objects such as ice, frost or dirt obstructing
the radar sensors.
Check for and remove objects obstructing
the area around the radar sensors. Do not attach stickers (including transparent
material), install accessories or apply addi-
tional paint near the radar sensors.
Do not strike or damage the area around the
radar sensors. It is recommended that you
visit an INFINITI retailer if the area around
the radar sensors is damaged due to a colli-
sion.
Radio frequency statement
For USA
This device complies with part 15 of the FCC
Rules. (FCC Number UR8100261)
Operation is subject to the following two
conditions: (1) This device may not cause
harmful interference, and (2) this device must
accept any interference received, including
interference that may cause undesired op-
eration.
NOTE:
The manufacturer is not responsible for any
radio or TV interference caused by unau-
thorized modifications to this equipment.
Such modifications could void the user’s au-
thority to operate the equipment.
LSD2920
Starting and driving5-81

∙ When distance measurement becomesimpaired due to adhesion of dirt or ob-
struction to the sensor.
∙ When the radar signal is temporarily in- terrupted.
Action to take:
When the conditions listed above are no lon-
ger present, turn the system off using the
ProPILOT Assist switch. Turn the ProPILOT
Assist system back on to use the system.
NOTE:
When the ICC system is canceled under the
following conditions at a standstill, the elec-
tronic parking brake is automatically acti-
vated: ∙ Any door is open.
∙ The driver’s seat belt is not fastened.
∙ Your vehicle has been stopped by the ICC
system for approximately 3 minutes or
longer.
∙ The shift lever is not in the D (Drive) po-
sition or manual shift mode.
∙ The VDC system is turned off. ∙
When distance measurement becomes
impaired due to adhesion of dirt or ob-
struction to the sensor.
∙ When the radar signal is temporarily in-
terrupted.
Condition B
When the radar sensor of the front bumper is
covered with dirt or is obstructed, the ICC
system will automatically be canceled.
The chime will sound and the “Unavailable:
Front Radar Blocked” warning message will
appear in the vehicle information display.
Action to take:
If the warning message appears, stop the
vehicle in a safe place, press the Park button
to place the vehicle in the P (Park) position,
and turn the engine off. When the radar sig-
nal is temporarily interrupted, clean the sen-
sor area of the front bumper and restart the
engine. If the “Unavailable: Front Radar
Blocked” warning message continues to be
displayed, have the system checked. It is rec-
ommended that you visit an INFINITI retailer
for this service.
Condition C
When driving on roads with limited road
structures or buildings (for example, long bridges, deserts, snow fields, driving next to
long walls), the system may illuminate the
system warning light and display the “Un-
available: Front Radar Blocked” message.
Action to take:
When the above driving conditions no longer
exist, turn the system back on.
ICC system malfunction
If the ICC system malfunctions, it will be
turned off automatically, a chime will sound,
and the speed control status warning (or-
ange) will illuminate.
Action to take:
If the warning light comes on, stop the vehicle
in a safe place. Turn the engine off, restart
the engine and set the ICC system again. If it
is not possible to set the ICC system or the
indicator stays on, it may be a malfunction.
Although the normal driving can be contin-
ued, the ICC system should be inspected. It is
recommended that you visit an INFINITI re-
tailer for this service.
ICC sensor maintenance
The radar sensor is located on the front of the
vehicle.
Starting and driving5-127

Action to take:
Turn the ICC system off using the CANCEL
switch. When the conditions listed above are
no longer present, turn the ICC system on
again.
Steering Assist malfunction
When the system malfunctions, it turns off
automatically. The Steering Assist status
warning illuminates (orange). A chime may
sound depending on the situation.
Action to take:
Stop the vehicle in a safe location, place the
vehicle in the P (Park) position, turn the en-
gine off, restart the engine, resume driving,
and set the Intelligent Cruise Control system
again. If the warning (orange) continues to
illuminate, the Steering Assist is malfunction-
ing. Although the vehicle is still drivable under
normal conditions, have the system checked.
It is recommended that you visit an INFINITI
retailer for this service.
Steering Assist maintenance
The camera sensor is located above the in-
side mirror.
To keep the proper operation of the system
and prevent a system malfunction, be sure to
observe the following:∙ Always keep the windshield clean.
∙ Do not attach a sticker (including trans- parent material) or install an accessory
near the camera unit.
∙ Do not place reflective materials, such as white paper or a mirror, on the instrument
panel. The reflection of sunlight may ad-
versely affect the camera unit’s capability
of detecting the lane markers.
∙ Do not strike or damage the areas around the camera unit. Do not touch the camera
lens or remove the screw located on the
camera unit.
If the camera unit is damaged due to an
accident, it is recommended that you visit an
INFINITI retailer. Radio frequency statement
For USA/Canada
Model: ARS4–A
IC: 4135A-ARS4A
FCC ID: OAYARS4A
This device complies with Part 15 of the FCC
Rules and with Industry Canada licence-
exempt RSS standard(s). Operation is subject
to the following two conditions:
1. This device may not cause harmful inter- ference, and
2. This device must accept any interference received, including interference that may
cause undesired operation.
Le present appareil est conforme aux CNR
d’Industrie Canada applicables aux appareils
radio exempts de licence. L’exploitation est
autorisee aux deux conditions suivantes: 1. L’appareil ne doit pas produire de brouil- lage, et
2. L’utilisateur de l’appareil doit accepter tout brouillage radioelectrique subi,
meme si le brouillage est susceptible d’en
compromettre le fonctionnement.
5-134Starting and driving

If the AWD error warning message is dis-
played, there may be a malfunction in the
Intelligent AWD system. Reduce vehicle
speed and have your vehicle checked as soon
as possible. It is recommended that you visit
an INFINITI retailer for this service.The AWD high temperature message may be
displayed while trying to free a stuck vehicle
due to increased oil temperature. The driving
mode may change to 2-wheel drive. If this
message is displayed, stop the vehicle with
the engine idling, as soon as it is safe to do so.
Then if the message turns off, you can con-
tinue driving.The tire size message may be displayed if
there is a large difference between the diam-
eters of front and rear wheels. Pull off the
road in a safe area, with the engine idling.
Check that all tire sizes are the same, that the
tire pressure is correct and that the tires are
not excessively worn.
If any warning messages continue to be dis-
played, have your vehicle checked as soon as
possible. It is recommended that you visit an
INFINITI retailer for this service.
LSD2082LSD2083LSD2084
Starting and driving5-173

∙ Do not modify the vehicle’s steering. Ifsteering parts are not INFINITI recom-
mended for your vehicle or are extremely
deteriorated, Direct Adaptive Steering
may not operate properly and the power
steering warning light may illuminate.
∙ If the Vehicle Dynamic Control (VDC) OFF indicator light illuminates, the
power steering warning light may also il-
luminate at the same time. Stop the ve-
hicle in a safe location, turn the engine off
and restart the engine. If the power
steering warning light continues to illu-
minate, have the system checked. It is
recommended that you visit an INFINITI
retailer for this service. For additional in-
formation, refer to “Vehicle Dynamic
Control (VDC) system” in this section.
CAUTION
∙ Do not place the ignition switch in the ON
position while the steering wheel or a tire
is removed.
∙ Do not turn the steering wheel as much as possible while the ignition switch is any
position other than the ON position.
∙ Installing an accessory on the steering wheel, or changing the steering wheel,
may reduce the steering performance. Direct Adaptive Steering is designed to con-
trol the steering force and steering angle ac-
cording to the vehicle speed and amount of
turning of the steering wheel.
The steering characteristic can be selected
using the INFINITI Drive Mode Selector. For
additional information, refer to “INFINITI
Drive Mode Selector” in this section.
If the VDC system is turned off, the setting of
steering becomes Standard mode.
If the power steering warning light illumi-
nates while the engine is running, it may indi-
cate that Direct Adaptive Steering is not
functioning properly and may need servicing.
Have the system checked. It is recommended
that you visit an INFINITI retailer for this
service. For additional information, refer to
“Power steering warning light” in the “Instru-
ments and Controls” section of the manual.
When the power steering warning light illu-
minates with the engine running, the power
assist for the steering will cease operation.
You will still have control of the vehicle. How-
ever, greater steering effort will be needed,
especially in sharp turns and at low speeds.
If Direct Adaptive Steering is malfunctioning,
the steering wheel may turn slightly even
when driving on a straight road. Under the following conditions, the steering
wheel may turn slightly even when driving on
a straight road. This is due to a protection
mechanism for Direct Adaptive Steering. The
steering wheel will return to the normal posi-
tion after the protection mechanism is deac-
tivated.
Condition A:
∙ When the engine is stalled or likely to be stalled
∙ When the steering wheel is held in the full lock position or when the front tire
touches an obstruction
∙ When the battery is discharged
To return the steering wheel to the normal
position, stop the vehicle in a safe location
and stop operating the steering wheel. Then
drive the vehicle for a short period of time.
Condition B: ∙ When the steering wheel is operated re- peatedly or continuously while parking or
driving at a very low speed. In this case,
the power assist for the steering wheel
will be reduced.
To return the steering wheel to the normal
position, stop the vehicle in a safe location
and wait for a period of time, without oper-
Starting and driving5-177

CAUTION
∙ Never install tire chains on a puncturedrun-flat tire, as this could damage your
vehicle.
∙ Avoid driving over any projection or pot- hole, as the clearance between the ve-
hicle and the ground is smaller than
normal.
∙ Do not enter an automated car wash with a punctured run-flat tire.
∙ Have the punctured tire inspected by an INFINITI retailer or other authorized re-
pair shop. Replace the tire as soon as pos-
sible if the tire is seriously damaged.
∙ Always use tires of the same type, size, brand, construction (bias, bias-belted or
radial), and tread pattern on all four
wheels. Failure to do so may result in a
circumference difference between tires
on the front and rear axles which will
cause excessive tire wear and may dam-
age the transmission, transfer case and
differential gears (AWD models).
∙ ONLY use spare tires specified for the AWD model. ∙ If excessive tire wear is found, it is recom-
mended that all four tires be replaced
with tires of the same size, brand, con-
struction and tread pattern. The tire
pressure and wheel alignment should also
be checked and corrected as necessary. It
is recommended that you visit an
INFINITI retailer for this service.
TIRE CHAINS
CAUTION
Tire chains/cables should not be installed
on 255/45R20 size tires. Installation of
the tire chains/cables on 255/45R20 size
tires will cause damage to the vehicle. If you
plan to use tire chains/cables, you should
install 235/55R19 size tires on your
vehicle.
Use of tire chains may be prohibited accord-
ing to location. Check the local laws before
installing tire chains. When installing tire
chains, make sure they are the proper size for
the tires on your vehicle and are installed
according to the chain manufacturer’s sug-
gestions. Use only SAE class “S” chains. Class
“S” chains are used on vehicles with restricted
tire to vehicle clearance. Vehicles that can use
Class “S” chains are designed to meet the
minimum clearances between the tire and the closest vehicle suspension or body compo-
nent required to accommodate the use of a
winter traction device (tire chains or cables).
The minimum clearances are determined us-
ing the factory equipped tire size. Other types
may damage your vehicle. Use chain tension-
ers when recommended by the tire chain
manufacturer to ensure a tight fit. Loose end
links of the tire chain must be secured or
removed to prevent the possibility of whip-
ping action damage to the fenders or under-
body. If possible, avoid fully loading your ve-
hicle when using tire chains. In addition, drive
at a reduced speed. Otherwise, your vehicle
may be damaged and/or vehicle handling
and performance may be adversely affected.
Do not use tire chains on dry roads. Driving
with chains in such conditions can cause
damage to the various mechanisms of the
vehicle due to some overstress.
Do-it-yourself8-35

latch keeps the hood from opening when the
primary latch is released.
When driving in areas using road salt or other
corrosive materials, check lubrication fre-
quently.
Lights*:Clean the headlights on a regular
basis. Make sure that the headlights, stop
lights, tail lights, turn signal lights, and other
lights are all operating properly and installed
securely. Also check headlight aim.
Road wheel nuts (lug nuts)*: When checking
the tires, make sure no wheel nuts are miss-
ing, and check for any loose wheel nuts.
Tighten if necessary.
Tire rotation*: Tires should be rotated every
7,500 miles (12,000 km). If your vehicle is
equipped with different sized tires in the front
and rear, tires cannot be rotated.
Tires*: Check the pressure with a gauge of-
ten and always prior to long distance trips. If
necessary, adjust the pressure in all tires, in-
cluding the spare, to the pressure specified.
Check carefully for damage, cuts or excessive
wear.
Tire Pressure Monitoring System (TPMS)
transmitter components: Replace the TPMStransmitter grommet seal, valve core and cap
when the tires are replaced due to wear or
age.
Wheel alignment and balance:
If the vehicle
should pull to either side while driving on a
straight and level road, or if you detect un-
even or abnormal tire wear, there may be a
need for wheel alignment.
If the steering wheel or seat vibrates at nor-
mal highway speeds, wheel balancing may be
needed.
For additional information regarding tires, re-
fer to “Important Tire Safety Information”
(US) or “Tire Safety Information” (Canada) in
the INFINITI Warranty Information Booklet.
Windshield: Clean the windshield on a regu-
lar basis. Check the windshield at least every
six months for cracks or other damage. Have
a damaged windshield repaired by a qualified
repair facility.
Windshield wiper blades*: Check for cracks
or wear if they do not wipe properly.
Inside the vehicle
The maintenance items listed here should be
checked on a regular basis, such as when
performing scheduled maintenance, cleaning
the vehicle, etc. Accelerator pedal:
Check the pedal for
smooth operation and make sure the pedal
does not catch or require uneven effort. Keep
the floor mat away from the pedal.
Brake pedal: Check the pedal for smooth op-
eration. If the brake pedal suddenly goes
down further than normal, the pedal feels
spongy or the vehicle seems to take longer to
stop, have your vehicle checked immediately.
It is recommended that you visit an INFINITI
retailer for this service. Keep the floor mat
away from the pedal.
Brakes: Check that the brakes do not pull the
vehicle to one side when applied.
Continuously Variable Transmission (CVT) P
(Park) position mechanism: On a fairly steep
hill check that the vehicle is held securely with
the shift lever in the P (Park) position without
applying any brakes.
Parking brake: Check the parking brake op-
eration regularly. The vehicle should be se-
curely held on a fairly steep hill with only the
parking brake applied. If the parking brake
does not securely hold the vehicle, it is recom-
mended that you visit an INFINITI retailer for
service.
Maintenance and schedules9-3

DOT (Department of Transportation) Quality
Grades: All passenger car tires must conform
to federal safety requirements in addition to
these grades.
Quality grades can be found where appli-
cable on the tire sidewall between tread
shoulder and maximum section width. For
example:
Treadwear 200 Traction AA Temperature A
Treadwear
The treadwear grade is a comparative rating
based on the wear rate of the tire when
tested under controlled conditions on a
specified government test course. For ex-
ample, a tire graded 150 would wear one and
one-half (1 1/2) times as well on the govern-
ment course as a tire graded 100. The rela-
tive performance of tires depends upon the
actual conditions of their use, however, and
may depart significantly from the norm due
to variations in driving habits, service prac-
tices and differences in road characteristics
and climate.
Traction AA, A, B and C
The traction grades, from highest to lowest,
are AA, A, B, and C. Those grades represent
the tire’s ability to stop on wet pavement as
measured under controlled conditions onspecified government test surfaces of as-
phalt and concrete. A tire marked C may have
poor traction performance.
WARNING
The traction grade assigned to this tire is
based on straight-ahead braking traction
tests, and does not include acceleration,
cornering, hydroplaning, or peak traction
characteristics.
Temperature A, B and C
The temperature grades are A (the highest),
B, and C, representing the tire’s resistance to
the generation of heat, and its ability to dis-
sipate heat when tested under controlled
conditions on a specified indoor laboratory
test wheel. Sustained high temperature can
cause the material of the tire to degenerate
and reduce tire life, and excessive tempera-
ture can lead to sudden tire failure. The grade
C corresponds to a level of performance
which all passenger car tires must meet under
the Federal Motor Safety Standard No. 109.
Grades B and A represent higher levels of
performance on the laboratory test wheel
than the minimum required by law.
WARNING
The temperature grade for this tire is es-
tablished for a tire that is properly inflated
and not overloaded. Excessive speed,
under-inflation, or excessive loading, either
separately or in combination, can cause
heat build-up and possible tire failure.
UNIFORM TIRE QUALITY GRADING
Technical and consumer information10-29