2019 INFINITI QX30 key

TROUBLESHOOTING GUIDE
Verify the location of all Intelligent Keys that are programmed for the vehicle. If another Intelligent Key is in range or inside the vehicle, the vehicle
system may respond differently than expected.
Symptom Possible causeRemedy
You cannot
lock or unlock
the vehicle
using the keyThe key
battery is
discharged
or nearly
discharged:
•Vehicles without Intelligent Key:try again to lock/unlock the vehicle using the remote control function of the key. Point the
tip of the key at the driver's door handle from close range and press the/button.
If this does not work:
•Check the key battery (see "Checking the battery") and replace it necessary•Unlock (see "Locking with the mechanical key" later in this section) or lock the vehicle using the emergency key element
There is inter-
ference from
a powerful
source of radio
waves
•Vehicles without Intelligent Key: try again to lock/unlock the vehicle using the remote control function of the key. Point the
tip of the key at the driver's door handle from close range and press the/button.
If this does not work:
•Unlock (see "Locking with the mechanical key" later in this section) or lock the vehicle using the emergency key element
The key is
faulty
•Unlock (see "Locking with the mechanical key" later in this section) or lock the vehicle using the emergency key element
•Have the key checked. It is recommended you visit an INFINITI retailer for this service.
3-12Pre-driving checks and adjustments

Symptom Possible causeRemedy
You can no
longer lock or
unlock the
vehicle using
Intelligent KeyThe key
battery is
discharged
or nearly
discharged
•Check the key battery (see "Checking the battery") and replace it necessary
If this does not work:
•Unlock (see "Locking with the mechanical key" later in this section) or lock the vehicle using the emergency key element
There is inter-
ference from
a powerful
source of radio
waves
•Unlock (see "Locking with the mechanical key" later in this section) or lock the vehicle using the emergency key element
There is a fault
with the
Intelligent Key
system
•Lock/unlock the vehicle using the remote control function of the key.•Have the vehicle and key checked. It is recommended you visit an INFINITI retailer for this service.
If the vehicle can also not be locked/unlocked using the remote control function
•Unlock (see "Locking with the mechanical key" later in this section) or lock the vehicle using the emergency key element
•Have the vehicle and key checked. It is recommended you visit an INFINITI retailer for this service.
The engine
cannot be
started using
the keyThe on-board
voltage is too
low
•Switch off non-essential consumers, e. g. seat heating or interior lighting, and try to start the engine again
If this does not work:
•Check the starter battery and charge it if necessary (see "Battery")
or
•Jump-start the vehicle (see "Jump starting")
or
•Have the system checked. It is recommended you consult an INFINITI retailer.
Pre-driving checks and adjustments3-13

Symptom Possible causeRemedy
The engine
cannot be
started using
the push
button igni-
tion switch.
The key is in
the vehicleThe vehicle is
locked with the
Intelligent Key.
•Unlock the vehicle and try to start the vehicle again.
The key bat-
tery is weak or
discharged.
•Check the key battery (see "Checking the battery") and replace it necessary
If this does not work:
•Start your vehicle with the key in the ignition lock.
There is inter-
ference from
a powerful
source of radio
waves.
•Start the vehicle with the key in the ignition lock.
You have lost
a key—
•Have the key deactivated. It is recommended you visit an INFINITI retailer for this service.•Report the loss immediately to the vehicle insurers•If necessary, have the locks changed as well
You have lost
the emer-
gency key
element
•Report the loss immediately to the vehicle insurers•If necessary, have the locks changed as well.
3-14Pre-driving checks and adjustments

4. Insert the support rod3into the slot4on the underside of the hood.
5. When closing the hood, replace the sup-
port rod in its original position
5, slowly
lower the hood to about8–12in.(20–
30 cm) above the hood lock, then let it
drop. Make sure the hood is securely
latched.
WARNING
•Make sure the hood is completely closed
and latched before driving. Failure to do
so could cause the hood to fly open and
result in an accident.
•If you see steam or smoke coming from
the engine compartment, to avoid injury
do not open the hood.
OPENING FUEL-FILLER DOOR
To open the fuel-filler door, unlock it using
one of the following operations, then push
the right side of the door
1.
•Push the door handle request switch with
the Intelligent Key carried with you.
•Push the “UNLOCK”button on the
Intelligent Key.
•Push the power door lock switch to the
“UNLOCK”position.
To close the fuel-filler door, close the door
until it securely latches. To lock the fuel filler
door, lock the vehicle using the intelligent key.
FUEL-FILLER CAP
Turn the fuel-filler cap counterclockwise to
remove. To tighten, turn the cap clockwise
until a single click is heard.
Put the fuel-filler cap on the cap holder
2while refueling.
WARNING
•Gasoline is extremely flammable and
highly explosive under certain condi-
tions. You could be burned or seriously
injured if it is misused or mishandled.
Always stop the engine and do not
smoke or allow open flames or sparks
near the vehicle when refueling.
•Do not attempt to top off the fuel tank
after the fuel pump nozzle shuts off au-
tomatically. Continued refueling may
cause fuel overflow, resulting in fuel
spray and possibly a fire.
•Use only an original equipment type
fuel-filler cap as a replacement. It has a
built-in safety valve needed for proper
operation of the fuel system and emis-
sion control system. An incorrect cap
can result in a serious malfunction and
possible injury.
NDI1605NPA1482
FUEL-FILLER DOOR
3-16Pre-driving checks and adjustments

seat. If someone becomes trapped, imme-
diately release the memory function posi-
tion button The adjustment is stopped.
•If children activate the memory func-
tion, they could become trapped, espe-
cially if they are unattended. There is a
risk of injury.
When leaving the vehicle, always take
the key with you and lock the vehicle.
Never leave children unattended in the
vehicle.
The memory function can be used at any
time, e.g. even when the key isn't in the igni-
tion lock.
STORING SETTINGS
With the memory function, you can store up
to three different settings, for example, for
three different people. The following settings
are stored as a single memory preset:
•Seat and seatback position
•Driver's side: position of the exterior mir-
rors on the driver's and front-passenger
sides.
To store settings:
1. Adjust the seat (see "Power seat adjust-
ment").
2. Adjust the exterior mirror on the driver's
side (see "Adjusting").
3. Briefly press the M memory button
1,
and then press preset position button 1, 2
or 3
2within three seconds.
The settings are stored in the selected
preset position. A tone sounds when the
settings have been completed.
CALLING UP A STORED SETTING
Press and hold the relevant preset position
button 1, 2 or 3 until the seat and exterior
mirrors are in the stored position.
NOTE
The setting procedure is interrupted as soon
as you release the storage position button.
3-22Pre-driving checks and adjustments

A[Settings] key
B

A[Settings] key
B

A[Settings] key
B