2019 INFINITI QX30 CD player

WARNING
The driver must not attempt to operate
the Mobile Entertainment System while
driving so full attention may be given to
vehicle operation.
CAUTION
.Do not attempt to use the system in
extremely high or low temperature
conditions [below -4°F (-20°C) or
above 158°F (70°C)].
. To avoid draining the vehicle battery
(12V battery), do not operate the
system for more that 15 minutes
without starting the engine or the
hybrid system.
The front display is designed not to show
images during driving, as the driver’s atten-
tion must be given to vehicle operation for
safety. Sounds are still audible. To show
images on the front display, stop the vehicle
in a safe location, move the shift lever to the
"P" (Park) position and apply the parking
brake.
PRECAUTIONS
Start the engine or the hybrid system when
using the Mobile Entertainment System.
WARNING
The driver must not attempt to operate
the Mobile Entertainment System or
wear the headphones while the vehicle is
in motion so that full attention may be
given to vehicle operation.
Park the vehicle in a safe location and
apply the parking break to view the
images on the front center display with
the Mobile Entertainment System.
CAUTION
. Only operate the Mobile Entertain-
ment System while the engine or the
hybrid system is running. Operating
the Mobile Entertainment System for
extended periods of time with the
engine or the hybrid system turned
off can discharge the vehicle battery
(12V battery).
. Do not allow the system to get wet.
Excessive moisture such as spilled
liquids may cause the system to mal- function.
. While playing VIDEO-CD media, this
DVD player does not guarantee com-
plete functionality of all VIDEO-CD
formats.
TECHNICAL INFORMATION
USB media support
Supported USB media:
USB 1.1 Low Speed (1.5 Mbps), Full
Speed (12 Mbps)
USB 2.0 Low Speed (1.5 Mbps), Full Speed (12 Mbps), High Speed
(480 Mbps)
Mass Storage Support:
The Mobile Entertainment System recog-
nizes the connected USB media as a mass
storage device.
Supported file systems and partition:
The first partition of the following file
systems are supported.
. NTFS
3. Audio system
3-45

8 Troubleshooting guide
Customer assistance ........................................................ 8-2
System unit ........................................................................\
. 8-3Liquid crystal display .................................................. 8-3
Audio system ..................................................................... 8-5 AM radio ........................................................................\
8-5
HD Radio technology (for U.S.) .............................. 8-6
Compact Disc (CD) player ........................................ 8-8
iPod® player .............................................................. 8-10
USB memory ............................................................... 8-12
Bluetooth® streaming audio .................................. 8-13 Bluetooth® Hands-Free Phone System .................. 8-15
Navigation (if so equipped) ......................................... 8-19
Basic operations ...................................................... 8-19
Vehicle icon .............................................................. 8-20
Route calculation and visual guidance .............. 8-22
Voice guidance ........................................................ 8-24
Traffic information ................................................. 8-25
Infiniti InTouch
TMServices (if so equipped) ..... 8-26
Voice Recognition .......................................................... 8-27

8. Troubleshooting guide
COMPACT DISC (CD) PLAYER
SymptomPossible cause Possible solution
Music cannot be played back. The disc is inserted upside down.Insert a CD with the label side facing up.
Moisture condensation occurs inside the unit. Wait until the moisture evaporates (approxi- mately 1 hour).
The cabin temperature is too high. Wait until the cabin temperature becomes
moderate.
The disc is scratched or dirty. A disc is not
always playable if it is scratched. Wipe off any dirt from the disc.
Depending on the condition in which they are
stored, discs may become unreadable due to
deterioration (for example, keeping the discs in
the passenger compartment, etc.). Change the disc with a deterioration-free disc.
Do not use a deteriorated disc. The label surface
of the disc may crack or chip, and the layer of the
label surface may eventually peel off.
The compressed audio files cannot be played
back. If both music CD files (CD-DA data) and
compressed audio files (MP3 data, etc.) are
mixed on one disc, the audio compression files
cannot be played back.Prepare a disc that includes compressed audio
files only.
The files are not named using characters that
are compliant with the specifications. Use the character codes and the number of
characters that are compliant with the specifi-
cations for folder names and file names. In
addition, always use “.MP3”, “.WMA”, “.mp3” or
“.wma” for file extensions.
It takes a long time before the music starts
playing. The disc contains a large amount of data. Some time may be required to check the files. It
is recommended that unnecessary folders or any
files other than compressed audio files should
not be recorded in a disc.
The sound quality is poor. The disc is dirty.Wipe off any dirt from the disc.
8-8

8. Troubleshooting guide
iPod® PLAYER
SymptomPossible cause Possible solution
The system does not recognize an iPod®. A connector cable is not correctly connected, or the iPod® does not correctly operate.Connect the connector cable again. If the system
does not recognize the iPod® after performing
this procedure above, reset the iPod®.
The iPod® that is to be connected is not
compatible with the system. Check the iPod® model and firmware versions
available for the system.
A USB extension cable is not correctly con-
nected. Do not use a USB extension cable.
The cable is rapidly connected to or discon-
nected from the USB connection port. Slowly connect or disconnect the USB cable.
An iPod® cannot be operated. The iPod® is connected to the in-vehicle audio
system while headsets, etc. are connected to the
iPod®. Remove all equipment from the iPod® after
disconnecting the iPod® from the system, and
then connect it to the system again.
The iPod® is not operating normally. Disconnect the iPod® from the in-vehicle audio
system, and then connect it to the system again.
The system plays back an album/track that
includes a particular album art. Disconnect the iPod® from the in-vehicle audio
system, and then reset the iPod®. Disable the
album art, and then connect the iPod® to the
system.
An iPod® does not respond. There are too many tracks in a category. Decrease the number of tracks in a category
(less than 3,000 tracks).
The shuffle function is turned on. Turn off the shuffle function if many tracks are
stored on the iPod®.
Music cannot be played back. A connector is not connected to the iPod®. Firmly connect the connector until it clicks.
Playback cuts out. The sound cuts due to vibration resulting from
an unstable location of the iPod®. Place the iPod® on a stable location where it
does not roll over.
8-10

8. Troubleshooting guide
SymptomPossible cause Possible solution
Playback stops. The Bluetooth® streaming audio device is not
compatible with the in-vehicle audio system. Visit www.infinitiusa.com/bluetooth/ to search
for a recommended Bluetooth® streaming audio
device.
A cellular phone is connected. This is not a malfunction.
Sound may cut out when a Bluetooth®
streaming audio device is operated. Select the Bluetooth® streaming audio mode,
and then operate a function on the vehicle’s
display screen.
“Selecting audio source” (page 3-19)
Audio operation cannot be performed. A Bluetooth® streaming audio device that does not support audio operations is in use.This is not a malfunction.
Refer to the Owner’s Manual of the Bluetooth®
streaming audio device.
An error occurs when connecting to a Blue-
tooth® streaming audio profile. Turn the power source of the Bluetooth®
streaming audio player off and on, and then
resume connection with the system.
8-14

A
About route guidance .............................. 6-31
Adjusting settings ..................................... 2-16
App Garage screen ................................... 5-30
App Garage Settings screen .................. 5-31
Audio accessories...................................... 2-12
Audio jacks for wired headphones....... 3-58
Audio main buttons .................................. 3-14
Audio operation precautions ................... 3-2
Audio operations....................................... 3-18
Audio settings ........................................... 3-40
Audio source............................................... 3-19
Audio system................................................. 3-1
Audio system (Troubleshooting)............. 8-5
Audio system Steering wheel
audio controls............................................. 3-17
Auxiliary (AUX) devices............................ 3-39
B
Bluetooth® Hands-Free Phone .............. 4-1
Bluetooth® Hands-Free
Phone System .............................................. 4-2
Bluetooth® Hands-Free Phone
System (Troubleshooting)....................... 8-15
Bluetooth® information .......................... 4-14Bluetooth® streaming audio...... 3-13, 3-36
Building graphics ......................................... 6-6
C
Canceling route.......................................... 6-36
Center multi-function control panel ...... 2-4
Changing map view.................................... 6-9
Changing order of destination
and waypoints............................................ 6-39
Changing region......................................... 6-15
Changing scale of map .............................. 6-8
Clock settings............................................. 2-30
Command list................................................. 7-7
Compact Disc (CD) player ............ 3-4, 3-25
Compressed Audio
Files (MP3/WMA/AAC)........................... 3-9
Connecting Bluetooth® device.............. 2-31
Connecting Bluetooth®
Hands-free Phone....................................... 4-4
Connecting cellular phone ...................... 2-31
Connecting to Interactive
Voice Menu................................................. 5-21
Control buttons and touch
screen display............................................... 2-3
Controlling the rear system on the
front display................................................ 3-62
Current vehicle location........................... 6-59
Customer assistance .................................. 8-2
D
Deleting stored item................................. 6-53
Destination screen .................................... 6-17
Disc/USB memory device care
and cleaning................................................ 3-43
Display urgent traffic information ......... 5-6
Display View Bar....................................... 2-20
Displaying current vehicle location......... 6-6
Download application.............................. 5-29
Downloading All Information Feeds ... 5-22
During a call.................................................. 4-5
DVD player......................................... 3-5, 3-27
E
Editing route............................................... 6-37
Editing stored information .................... 6-50
Emergency support................................... 5-24
Example of how Vehicle Apps
is used........................................................... 5-34
F
Favorites...................................................... 4-13
Index
9-1

Index
Finding address......................................... 6-20
Finding nearby place ................................ 6-24
Finding points of interest........................ 6-21
Functions disabled while driving........... 2-32
G
Giving voice commands.............................. 7-2
Guidance screen settings........................ 6-34
H
Hands-Free Text message ....................... 4-6
Headphones................................................ 3-56
How to handle the Map SD card ......... 6-66
How to see voice command screen ........ 7-3
I
INFINITI controller............................. 2-7, 2-8
Infiniti InTouch™ Apps............................. 5-29
Infiniti InTouch™ Services....................... 5-15
Infiniti InTouch™
Services (Troubleshooting) ..................... 8-26
Infiniti InTouch™
Services application.................................. 5-19
Infiniti InTouch™ Services feature........ 5-16
Infiniti InTouch™ Services settings....... 5-27Information .................................................... 5-1
Information feeds...................................... 5-22
Information screen...................................... 5-2
iPod® player ............................................... 3-33
L
Language & Units settings..................... 2-29
Laser product ................................................ 1-5
Liquid crystal display.................................. 2-3
M
Mail settings............................................... 4-12
Maintenance of display............................. 2-3
Making a call ................................................ 4-4
Map data..................................................... 6-66
Map data authentication.......................... 6-3
Map menu ................................................... 2-19
Map operation ............................................. 6-4
Map types ..................................................... 6-4
Map view settings..................................... 6-11
Mobile Entertainment System.............. 3-44
Moving map................................................... 6-7
Multiple source display............................ 3-64
My Schedule ............................................... 5-22
N
Navigation (Troubleshooting)................ 8-19
Navigation settings................................... 6-56
Notes on SiriusXM
Traffic information.................................... 5-14
P
Phone.............................................................. 4-4
Phone selection............................................ 4-4
Phone settings ............................................. 4-9
Phonebook .................................................. 4-13
Procedures after setting route............. 6-30
R
Radio................................................... 3-2, 3-20
Rear displays................................... 3-59, 3-64
Rear media interface................................ 3-59
Rear Seat Entertainment System
setting and information........................... 3-61
Recalculating route................................... 6-39
Receiving a call............................................. 4-5
Receiving a message .................................. 4-6
Remote controller ..................................... 3-54
Route calculation....................................... 6-62
Route guidance.............................. 6-31, 6-64
9-2