• VEHICLE OWNER’S MANUAL
•
INFINITI CLIENT SUPPORT
1-800-662-6200 Support is always av
ailable if your Infiniti retailer cannot assist you or you
would like to provide INFINITI directly with comments or questions.
• INFINITI RO ADSIDE ASSISTANCE 1-800-662-6200 ( option 1) As part of the In
finiti Total Ownership Experience®, Roadside Assistance
is available to you, 24 hours a day 365 days a year, for emergency
roadside assistance.
• INFINITI ELITE® EXTENDED PROTECTION PROGRAM 1-800-662-6200 Infiniti Elite® Assurance Products provide you with quality long-term
protection and enhanced peace of mind.
• INFINITI FINANCIAL SERVICES CLIENT SUPPORT 1-800-627-4437 For clien
t support with your Infiniti Financial Services loan or lease.
• INFINITI FINANCIAL SERVICES www.infinitifinance.com Use the IFS Online
Account Manager to check your account status, schedule
recurring payments and access important forms.
• OWNER PORTAL 1-855-444-7244
www.owners.In
finitiUSA.com/iowners
Your In
finiti Owner Portal account contains your personal preferences, vehicle
information and links to key vehicle features and services.
• INFINITI INTOUCH™ 1-855-444-7244 usa.infinitiintouch.com This suite of
digital alerts and remote services is your direct link to personal
security, convenience and confidence.
• SiriusXM® RADIO 1-877-447-0011 For support with
your SiriusXM® subscription.
• INFINITIUSA.COM www.InfinitiUSA.com/bluetooth Ref
erence this site for a list of compatible cellular phones and instructions on
how to pair your cellular phone to your vehicle.
• INFINITI ELECTRONIC QUICK REFERENCE GUIDE (Use the Quick Response (QR) code or URL on this page or on the back cover).
Helpful Resources
BELOW IS A LIST OF HELPFUL RESOURCES THAT CAN BE USED TO LEARN MORE ABOUT THE VEHICLE’S SYSTEMS AND FEATURE OPERATIONS.
To view detailed instructional videos, go to
www.infinitiownersinfo.mobi/2019/q50 or snap this barcode with an appropriate barcode reader.
16
• Automatic
C ollision Notification
• Emer
gency Calling
• St
olen Vehicle Locator
• Alarm N
otification
• Maint
enance Alert
• Vehicle Health R
eport
• Scheduled Main
tenance
Notification
• Remot
e Door Lock/Unlock
• Remot
e Light and Horn
• Remot
e Engine Start
• Maximum Speed
Alert
• Vale
t Alert
• Curfe
w Alert
• Destination Send-
to-Vehicle
• Connect
ed Search
The following services can also
be accessed by touching the
headset icon :
• Infiniti
Personal Assistant
• Roadside Assistanc
e
INFINITI InTouch™ Services (if so equipped)
INFINITI InTouch ™ Services c ombine personalized
convenience settings and personal security features
to compliment the Total Ownership Experience
®. Fo r
more details on INFINITI InTouch Services or to enroll
your vehicle, please visit usa.infinitiintouch.com or
call 1-855-444-7244.
To access INFINITI InTouch Services:
1. Press the MENU
button
under
the lower display.
2. Select the “InT
ouch Services” key
on
the lower display.
· Press the in-v
ehicle telematics SOS button
(if so equipped) in case of an emergency, located
above and in front of the rearview mirror. Available services include, but are
not limited to:
INFINITI INTOUCH SERVICES ENROLLMENT
1. Create an INFINITI Owner
Portal account.
(https://owners.infinitiusa.com/iowners/)
2. From
your INFINITI Owner Portal account,
enroll in INFINITI InTouch Services.
3.
Download the INFINITI InT
ouch Services
companion app from the App store and
log in using your INFINITI Owner Portal
ID and password.
Please see your INFINITI InTouch™ Owner’s Manual for important safety information, system limitations, and additional operating and feature information.
