2019 INFINITI Q50 phone

INFINITI CUSTOMER CARE PROGRAM
INFINITI CARES ...
Both INFINITI and your INFINITI retailer are dedicated to serving all your automotive needs. Your satisfaction with your vehicle and your
INFINITI retailer are our primary concerns. Your INFINITI retailer is always available to assist you with all your automobile sales and service
needs.
However, if there is something that your
INFINITI retailer cannot assist you with or
you would like to provide INFINITI directly
with comments or questions, please contact
our (INFINITI’s) Consumer Affairs Depart-
ment using our toll-free number:For U.S. customers1-800-662-6200
For Canadian customers 1-800-361-4792
The Consumer Affairs Department will ask
for the following information:
. Your name, address, and telephone num-
ber
. Vehicle identification number (on dash
panel)
. Date of purchase
. Current odometer reading
. Your INFINITI retailer’s name
. Your comments or questions
OR You can write to INFINITI with the informa-
tion on the left at:
For U.S. customersINFINITI Division
Nissan North America, Inc.
Consumer Affairs Department
P.O. Box 685003
Franklin, TN 37068-5003
or via e-mail at:
[email protected]
For Canadian customers INFINITI Division
Nissan Canada Inc.
5290 Orbitor Drive
Mississauga, Ontario L4W 4Z5
or via e-mail at:
information.centre@nissancanada.
com If you prefer, visit us at:
www.infinitiUSA.com (for U.S. customer) or
www.infiniti.ca (for Canadian customers)
We appreciate your interest in INFINITI and
thank you for buying a quality INFINITI
vehicle.

Illustrated table of contents0
Safety — Seats, seat belts and supplemental restraint
system1
Instruments and controls
Pre-driving checks and adjustments
Monitor, climate, audio, phone and voice recognition
systems
Starting and driving
In case of emergency
Appearance and care
Do-it-yourself
Maintenance and schedules
Technical and consumer information
2
3
4
5
6
7
8
9
10
Table of
Contents
11Index

0-6Illustrated table of contents
JVC0942X
1. Side ventilator (P.4-2)
2. Headlight, fog light and turn signalswitch (P.2-36)
3. Steering wheel — Horn (P.2-42)
— Driver supplemental air bag (P.1-42) — Heated steering wheel (if so
equipped) (P.2-45)
— Power steering (P.5-128)
4. Windshield wiper and washer switch (P.2-33)
5. Hazard warning flasher switch (P.6-2) 6. Shift lever (P.5-16)
7. INFINITI controller*
8. Vehicle Dynamic Control (VDC) OFF
switch (P.2-43, P.5-133)
9. Idling Stop OFF switch (if so equipped) (P.5-138)
10. Trunk lid release switch (P.3-24)
11. Instrument brightness control switch (P.2-41)
12. TRIP/RESET switch for twin trip od- ometer (P.2-7)
13. Electric tilting/telescopic steering wheel switch (if so equipped) (P.3-28)
14. Manual tilting/telescopic steering wheel lever (if so equipped) (P.3-28)
15. Steering-wheel-mounted controls (left side)
— Audio control steering switch*
— Hands-Free Phone System switch*
— Voice recognition system switch*
16. Steering-wheel-mounted controls (right side)
— Trip computer switches (P.2-27)
— Cruise control switches (if so
equipped) (P.5-72)
— Intelligent Cruise Control (ICC)
switches (if so equipped) (P.5-74)
— Dynamic driver assistance switch (if
so equipped) (P. 5-26, P.5-34, P.5-49,
COCKPIT

JVC0942X
1. Side ventilator (P.4-2)
2. Headlight, fog light and turn signalswitch (P.2-36)
3. Steering wheel — Horn (P.2-42)
— Driver supplemental air bag (P.1-42) — Heated steering wheel (if so
equipped) (P.2-45)
— Power steering (P.5-128)
4. Windshield wiper and washer switch (P.2-33)
5. Hazard warning flasher switch (P.6-2) 6. Shift lever (P.5-16)
7. INFINITI controller*
8. Vehicle Dynamic Control (VDC) OFF
switch (P.2-43, P.5-133)
9. Idling Stop OFF switch (if so equipped) (P.5-138)
10. Trunk lid release switch (P.3-24)
11. Instrument brightness control switch (P.2-41)
12. TRIP/RESET switch for twin trip od- ometer (P.2-7)
13. Electric tilting/telescopic steering wheel switch (P.3-28)
14. Manual tilting/telescopic steering wheel lever (P.3-28)
15. Steering-wheel-mounted controls (left side)
— Audio control steering switch*
— Hands-Free Phone System switch*
— Voice recognition system switch*
16. Steering-wheel-mounted controls (right side)
— Trip computer switch (P.2-27)
— Cruise control switches (if so
equipped) (P.5-72)
— Intelligent Cruise Control (ICC)
switches (if so equipped) (P.5-74)
— Dynamic driver assistance switch (if
so equipped) (P. 5-26, P.5-34, P.5-49,
Instruments and controls2-3
COCKPIT

WARNING
.Radio waves could adversely affect
electric medical equipment. Those
who use a pacemaker should contact
the electric medical equipment man-
ufacturer for the possible influences
before use.
. The Intelligent Key transmits radio
waves when the buttons are pushed.
The FAA advises that the radio
waves may affect aircraft navigation
and communication systems. Do not
operate the Intelligent Key while on
an airplane. Make sure the buttons
are not operated unintentionally
when the unit is stored during a
flight.
The Intelligent Key system can operate all
the doors and the trunk lid using the remote
controller function, using one touch unlock
function or pushing the request switch on
the vehicle without taking the key out from a
pocket or purse. The operating environment
and/or conditions may affect the Intelligent
Key system operation.
Be sure to read the following before using
the Intelligent Key system.
CAUTION
. Be sure to carry the Intelligent Key
with you when operating the vehicle.
. Never leave the Intelligent Key in the
vehicle when you leave the vehicle.
The Intelligent Key is always communicating
with the vehicle as it receives radio waves.
The Intelligent Key system transmits weak
radio waves. Environmental conditions may
interfere with the operation of the Intelligent
Key system under the following operating
conditions.
. When operating near a location where
strong radio waves are transmitted, such
as a TV tower, power station and broad-
casting station.
. When in possession of wireless equip-
ment, such as a cellular telephone,
transceiver, and CB radio.
. When the Intelligent Key is in contact
with or covered by metallic materials.
. When any type of radio wave remote
control is used nearby.
. When the Intelligent Key is placed near
an electric appliance such as a personal
computer. .
When the vehicle is parked near a parking
meter.
In such cases, correct the operating condi-
tions before using the Intelligent Key func-
tion or use the mechanical key.
Although the life of the battery varies
depending on the operating conditions, the
battery’s life is approximately 2 years. If the
battery is discharged, replace it with a new
one.
When the Intelligent Key battery is almost
discharged, see “Intelligent Key battery dis-
charge” (P.5-14) to start the engine.
Since the Intelligent Key is continuously
receiving radio waves, if the key is left near
equipment which transmits strong radio
waves, such as signals from a TV and
personal computer, the battery life may
become shorter.
For information regarding replacement of a
battery, see “Intelligent Key battery replace-
ment” (P.8-26).
As many as 4 Intelligent Keys can be
registered and used with one vehicle. For
information about the purchase and use of
additional Intelligent Keys, contact an
INFINITI retailer.
Pre-driving checks and adjustments3-7
INTELLIGENT KEY SYSTEM

4 Monitor, climate, audio, phone and voice re-cognition systems
INFINITI InTouchTMOwner’s Manual ........................ 4-2
Ventilators ........................................................................\
.. 4-2 Center ventilators ....................................................... 4-2
Side ventilators ............................................................ 4-2
Rear ventilators ........................................................... 4-3 Antenna ........................................................................\
...... 4-3
Window antenna ....................................................... 4-3
Satellite antenna ....................................................... 4-3
Car phone or CB radio ................................................... 4-4

4-2Monitor, climate, audio, phone and voice recognition systems
Refer to the INFINITI InTouchTMOwner’s
Manual that includes the following informa-
tion.
. Navigation system (if so equipped)
. Audio system
. Bluetooth
®Hands-Free Phone system
. Heater and air conditioner
. INFINITI InTouch
TMApps
. INFINITI InTouchTMServices (if so
equipped)
. SiriusXM Traffic
TM(if so equipped)
. SiriusXM®Travel Link (if so equipped)
. SiriusXM®Satellite Radio
. Viewing information
. Other settings
. Voice recognition (if so equipped)
. Monitor system
. Meter settings
. General system informationJVH1940X
Right side
CENTER VENTILATORS
Open/close the ventilator by moving the
control to either direction.
: Moving the control to this direction will
open the ventilator.
: Moving the control to this direction willclose the ventilator.
Adjust the air flow direction of the ventilator
by moving the center knob (up/down, left/
right) until the desired position is achieved.
JVH1941X
Right side
SIDE VENTILATORS
Open/close the ventilator by moving the
control to either direction.
: Moving the control to this direction willopen the ventilator.
: Moving the control to this direction willclose the ventilator.
Adjust the air flow direction of the ventilator
by moving the center knob (up/down, left/
right) until the desired position is achieved.
INFINITI INTOUCHTMOWNER’S MANUALVENTILATORS

JVH1942X
REAR VENTILATORS
Open/close the ventilators by moving the
control to either direction.
: Moving the control to this direction willopen the ventilators.
: Moving the control to this direction willclose the ventilators.
Adjust the air flow direction of each venti-
lator by moving the center knob (up/down,
left/right) until the desired position is
achieved.
WINDOW ANTENNA
The antenna pattern is printed inside the
rear window.
CAUTION
.Do not place metalized film near the
rear window glass or attach any
metal parts to it. This may cause poor
reception or noise.
. When cleaning the inside of the rear
window, be careful not to scratch or
damage the rear window antenna.
Lightly wipe along the antenna with
a dampened soft cloth.
JVH0641X
SATELLITE ANTENNA
There is a satellite antenna on the rear part
of the vehicle roof.
A buildup of ice on the satellite radio
antenna can affect satellite radio perfor-
mance. Remove the ice to restore satellite
radio reception.
Monitor, climate, audio, phone and voice recognition systems4-3
ANTENNA