2019 Hyundai Kona EV towing

6-21
What to do in an emergency
6
Towing Service
If emergency towing is necessary,
we recommend having it done by an
authorized HYUNDAI dealer or a
commercial tow-truck service.
Proper lifting and towing procedures
are necessary to prevent damage to
the vehicle. The use of wheel dollies
or flatbed is recommended.It is acceptable to tow the vehicle
with the rear wheels on the ground
(without dollies) and the front wheels
off the ground. If any of the loaded
wheels or suspension components
are damaged or the vehicle is being
towed with the front wheels on the
ground, use a towing dolly under the
front wheels.
When being towed by a commercial
tow truck and wheel dollies are not
used, the front of the vehicle should
always be lifted, not the rear.
T T
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OOSEV068009 dolly
dolly
Do not tow the vehicle with
the front wheels on the
ground as this may cause
damage to the vehicle.
Do not tow with sling-type
equipment. Use a wheel lift or
flatbed equipment.
CAUTION
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6-22
What to do in an emergency
When towing your vehicle in an
emergency without wheel dollies:
1. While depressing the brake pedal shift to the N (Neutral) position
and turn the vehicle off. The
POWER button will be in the ACC
position.
2. Release the parking brake.
Failure to shift to N (Neutral) may
cause internal damage to the vehi-
cle.
Flat Towing is Not
Recommended
Your vehicle is not designed to be
flat-towed behind a motor home. To
avoid serious damage to your vehi-
cle, do not flat-tow your vehicle.
Removable Towing Hook
1. Open the liftgate, and remove the towing hook from the tool case.
NOTICE
If your vehicle is equipped with
a rollover sensor, place the
POWER button in the OFF or
ACC position when the vehicle
is being towed. The side impact
and curtain air bag may deploy
if the sensor detects the situa-
tion as a rollover.
WARNING
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6-23
What to do in an emergency
6
2. Remove the hole cover by press-ing the lower part of the cover on
the front or rear bumper. 3. Install the towing hook by turning it
clockwise into the hole until it is
fully secured.
4. Remove the towing hook and install the cover after use.
Emergency Towing
If towing is necessary, we recom-
mend you have it done by an author-
ized HYUNDAI dealer or a commer-
cial tow truck service.
If towing service is not available in an
emergency, your vehicle may be
temporarily towed using a cable or
chain secured to the emergency tow-
ing hook at the front (or rear) of the
vehicle.
Use extreme caution when towing
the vehicle with a cable or chain. A
driver must be in the vehicle to steer
it and operate the brakes.
Towing in this manner may be done
only on hard-surfaced roads for a
short distance and at low speeds.
OOSEV068011N
OOSEV068012
■Front
■Rear

6-24
What to do in an emergency
Always follow these emergency tow-
ing precautions:
While depressing the brake pedal shift to the N (Neutral) position and
turn the vehicle off. The POWER
button will be in the ACC position.
Release the parking brake.
Depress the brake pedal with more force than normal since you will
have reduced braking perform-
ance.
More steering effort will be required because the power steer-
ing system will be disabled.
Use a vehicle heavier than your own to tow your vehicle.
The drivers of both vehicles should communicate with each other fre-
quently.
Before emergency towing, check that the hook is not broken or dam-
aged.
Fasten the towing cable or chain securely to the hook.
Do not jerk the hook. Apply steady and even force. Use a towing cable or chain less
than 16 feet (5 m) long. Attach a
white or red cloth (about 12 inch
(30 cm) wide) in the middle of the
cable or chain for easy visibility.
Drive carefully so the towing cable or chain remains tight during towing.
Before towing, check the reduction gear for fluid leaks under your vehi-
cle. If the reduction gear is leaking,
flatbed equipment or a towing dolly
must be used. To avoid damage to your vehicle
and vehicle components when
towing:
Always pull straight ahead
when using the towing hooks.
Do not pull from the side or at
a vertical angle.
Do not use the towing hooks to
pull a vehicle out of mud, sand
or other conditions from which
the vehicle cannot be driven
out under its own power.
Limit the vehicle speed to
10 mph (15 km/h) and drive
less than 1 mile (1.5 km) when
towing to avoid serious dam-
age to the reduction gear.
CAUTION
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7-10
Maintenance
Maintenance Under Severe Usage Conditions
The following items must be serviced more frequently on cars normally used under severe driving conditions. Refer
to the chart below for the appropriate maintenance intervals.
R : Replace I : Inspect and, after inspection, clean, adjust, repair or replace if neces\
sary
Severe Driving Conditions
A - Repeatedly driving short distances of less than 5 miles (8 km) in normal temperature or less than 10 miles (16 km)
in freezing temperature
B - Extensive low speed driving for long distances
C - Driving on rough, dusty, muddy, unpaved, graveled or salt- spread roads
D - Driving in areas using salt or other corrosive materials or in very cold weather E - Driving in sandy areas
F - Driving in heavy traffic area over 90°F (32°C)
G- Driving on uphill, downhill, or mountain road
H - Towing a Trailer, or using a camper, or roof rack
I - Driving as a patrol car, taxi, other commercial use or vehicle
towing
J - Driving over 106 mph (170 km/h)
K - Frequently driving in stop-and-go conditions
MAINTENANCE ITEMMAINTENANCE OPERATIONMAINTENANCE INTERVALSDRIVING
CONDITION
Reduction gear fluid REvery 75,000 miles (120,000 km) C, E, F, G, I
Brake / pads, calipersIMore frequentlyC, D, G, H
Steering gear box, linkage & boots /
lower arm ball joint, upper arm ball jointIMore frequentlyC, D, E, F, G, H, I
Drive shafts and bootsIMore frequentlyC, D, E, F, G, H, I
Climate control air filter
(for evaporator and blower unit)RMore frequentlyC, E

H61
If you cannot put out the fire
immediately, the high voltage
battery may explode. Evacuate
to a safe place and do not let
other people approach the site.
Contact the fire department and
notify them of an electric vehi-
cle fire.
If the vehicle is flooded with
water, immediately turn OFF
the vehicle and evacuate to a
safe place. Contact 911 or an
authorized HYUNDAI dealer.
WARNING
If towing is required, lift all
four wheels off the ground
and tow the vehicle. If you
must tow the vehicle using
only two wheels, lift the front
wheels off the ground and tow
the vehicle.
If necessary to roll the vehicle
so that it can be rolled onto a
flatbed tow truck perform the
following:
- First, depress the brake
pedal and release the park-
ing brake.
- While depressing the brake pedal shift to the N (Neutral)
position and press the
POWER button to turn the
vehicle off.
- Wait 3 minutes or more before opening the driver
door and the vehicle will
remain in ACC mode and in
Neutral.
- If the driver door is opened within the 3 minute period,
the vehicle will automatically
shift to P (Park), the vehicle
will turn OFF and the front
wheels will be remained
locked.WARNING
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Flatbed Towing
Tires Locked Towing
Dolly
Tires Locked Towing
Dolly

H62
Additional Precautions
When you paint or apply heat treat-ment to the vehicle as a result of
an accident, the performance of
the high voltage battery can be
reduced.
If heat treatment is required, contact
an authorized HYUNDAI dealer.
When you clean the motor com- partment, do not use high pressure
water to wash. This may cause an
electric shock due to a discharge in
high voltage electricity, or damage
the vehicle's electric system.
Do not use, remodel, or install non- genuine parts. This may damage
the electric power system.
Service Interlock Connector
In case of emergency, cut the service
interlock connector cable to isolate
the high voltage of the battery.

If you tow the vehicle while
the front wheels are touching
the ground, the vehicle motor
may generate electricity and
the motor components may
be damaged or a fire may
occur.
When a vehicle fire occurs
due to the battery, there is a
risk of a second fire. Contact
911 when towing the vehicle.
WARNING
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OOSEV078067L

I-4
Cluster ionizer ...............................................................3-134
Coat hook ......................................................................3-\
143
Combined instrument, see instrument cluster ................3-44
Consumer information ......................................................8-9
Coolant ........................................................................\
....7-12
Cooling fluid, see coolant ...............................................7-12
Cruise control system .....................................................5-88
Cup holder.....................................................................3-1\
37
Curtain air bags ...............................................................2-51
Dashboard illumination, see instrument panel illumination ...................................................................3-45
Dashboard, see instrument cluster ..................................3-44
Daytime Running Light (DRL) ......................................3-97
Defogging (Windshield) ...............................................3-130
Defroster .......................................................................3\
-133 Rear window defroster .............................................3-133
Defrosting (Windshield) ...............................................3-130
Dimensions .......................................................................8\
-2
Display illumination, see instrument panel illumination ..3-45
Displays, see instrument cluster .....................................3-44
Distance to empty ..........................................................3-49
Door locks .......................................................................3\
-10 Auto door lock/unlock features ..................................3-13
Central door lock switch ............................................3-12
Child-protector rear door lock....................................3-14 Drinks holders, see cup holders ....................................3-137
Drive mode system ........................................................5-48
Driver Attention Warning (DAW) system ......................5-83
Driver's air bag................................................................2-49
Driving at night .............................................................5-112
Driving in flooded areas ...............................................5-113
Driving in the rain .........................................................5-112
Electric Power Steering (EPS) ........................................3-16
Electric vehicle specifications ..........................................8-2
Electrochromic mirror (ECM) with HomeLink
®system,
compass and Blue Link®..............................................3-20
Electronic Parking Brake (EPB) .....................................5-30
Electronic Stability Control (ESC) .................................5-42
Emergency towing ..........................................................6-23
EPB (Electronic Parking Brake) .....................................5-30
EV dive motor compartment ............................................7-3
EV drive motor compartment ...........................................1-6
Explanation of scheduled maintenance items .................7-11
Exterior care....................................................................7-65\
Exterior overview Front view ....................................................................1-2
Rear view......................................................................1-\
3
Index
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