
uuLocking and Unlocking the Doors uLocking/Unlocking the Doors from the Outside
142
Controls
■Unlocking the doors and trunk
Grab the driver’s door handle:u The driver’s door unlocks.
u Some exterior lights flash twice and the 
beeper sounds twice.
Grab the front passenger’s door handle:
u All doors unlock.
u Some exterior lights flash twice and the 
beeper sounds twice.
Press the trunk release button: u The trunk unlocks and opens.
u Some exterior lights flash and the beeper 
sounds.
2 Using the Trunk Release Button  P. 151
Trunk Release 
Button
1Using the Smart Entry with Push Button Start System
•Do not leave the smart entry remote in the vehicle 
when you get out. Carry it with you.
•Even if you are not carrying the smart entry remote, 
you can lock/unlock the  doors while someone else 
with the remote is within range.
•The door may be unlocked  if the door handle is 
covered with water in heavy rain or in a car wash if 
the smart entry remote is within range.
•If you grip a front door  handle wearing gloves, the 
door sensor may be slow  to respond or may not 
respond by unlocking the doors.
•After locking the door, you  have up to two seconds 
during which you can pull the door handle to 
confirm whether the door is locked. If you need to 
unlock the door immediately  after locking it, wait 
at least two seconds befo re gripping the handle, 
otherwise the door will not unlock.
•The door might not open if  you pull it immediately 
after gripping the door handle. Grip the handle 
again and confirm that th e door is unlocked before 
pulling the handle.
•Even within the 32 inches (80 cm) radius, you may 
not be able to lock/unlock the doors with the smart 
entry remote if it is a bove or below the outside 
handle.
•The smart entry remote may not operate if it is too 
close to the door and door glass.
The light flash, beep and  door unlock mode settings 
can be customized using the audio/information 
screen.
2 Customized Features  P. 306
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Continued195
uuClimate Control System uUsing Automatic Climate Control
Controls
■Switching the vent mode
1.Press the  CLIMATE  button.
2. Select a desired vent mode icon.
■A/C on and off
1.Press the  CLIMATE  button.
2. Select  On or  Off .
1Using Automatic Climate Control
When you unlock the doors with your remote, the 
driver’s ID (DRIVER 1 or  DRIVER 2) is detected, and 
the climate control settings are turned to the 
respective mode automatically when you set the 
power mode to ON.
If any icons are not select ed within several seconds 
after the display is switched, it returns to the previous 
screen. In this case, press the  CLIMATE button again.
You can change the length of time the climate 
control display stays on. 2 Customized Features  P. 306
While ECON mode is active, the climate control 
system may have reduced  cooling performance.
Models with driving position memory system
All models
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Continued213
uuAudio System Basic Operation uAudio/Information Screen
Features
■Info
Displays  Trip Computer  or Clock/Wallpaper . Select   on the Info Menu screen 
to see all available options:  Trip Computer, Voice Info, Clock/Wallpaper , 
System/Device Information  and Vehicle energy .
Trip Computer :
• Current Drive  tab: Displays the current trip information.
• History of Trip A  tab: Displays information for  the three previous drives. The 
information is stored every time you reset Trip A.
To delete the history manually, select  Delete history on the History of Trip A  
tab. The confirmation message appears on the screen, then select  Yes.
Voice Info : Displays a list of all voice commands.
Clock/Wallpaper : Displays the clock and wallpaper.
System/Device Information :
• System Info : Displays the software version of the audio system.
• USB Info : Displays the memory usage of the USB device.
Vehicle energy :
Displays the ener gy flow screen.
2Energy flow screen  P. 215
■Audio
Displays the current audio information.
1 Audio/Information Screen
Touchscreen operation
•Use simple gestures - in cluding touching, swiping 
and scrolling - to operate  certain audio functions.
•Some items may be grayed out during driving to 
reduce the potential for distraction.
•You can select them when the vehicle is stopped or 
use voice commands.
•Wearing gloves may limit  or prevent touchscreen 
response.
You can change the touchs creen sensitivity setting.
2 Customized Features  P. 306
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287
uuAudio Error Messages uAndroid/Apps
Features
Android/Apps
If an error occurs  while using the audio system or  apps, you may see the following 
error messages. If you cannot clear the e rror message, contact an authorized Honda 
Clarity Plug-In Hybrid dealer.
*1:****part is variable characters, and will  change depending upon where an error 
occurs.
Error Message*1Solution
Unfortunately, **** has 
stopped.Error has occurred within app, select  OK on the screen to close the app.
**** is not responding. 
Would you like to close it?
App is not responding.
Select  Wait if you can wait for a response from app a little longer. If it does not respond even if you keep 
waiting, select OK  to close the app and restart it. If  the error message continues, perform  Factory Data 
Reset .
2Defaulting All the Settings  P. 333
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uuGeneral Information on the Audio System uHonda App License Agreement
Features
7. Export Restrictions:  You acknowledge that the SOFTWARE  and SERVICES are subject to U.S., European Union, and other export 
jurisdictions. You agree to  comply with all applicable international and nati onal laws that apply to the SOFTWARE and SERVICES,  including 
the U.S. Export Administration Regulations, as well as end-user, en d-use, and destination restrictions issued by the U.S. and other 
governments.
C. SOFTWARE Operation
1.  HONDA reserves the right to suspend or te rminate your access to and use of the SOFTWA RE or SERVICES if you are found to be in 
violation of this AGREEMENT or as  reasonably deemed necessary by HONDA.
2.  Eligibility/Registration/Activation.
 The SOFTWARE is intended for and available to indivi duals who (a) are of legal age of majority in their 
jurisdiction of residence (and at least 18  years of age), or are younger than 18 years of age and possess a valid driver’s lice nse issued by 
their jurisdiction of residence, and (b) own  or have permissive access to a compatible VEHICLE. We do not knowingly collect any 
information, including personal in formation, from children under 13. If we learn or  are notified that we have collected personal 
information of a child under 13, we will imme diately take steps to delete such information.
3.  Use of PROVIDER SERVICES through the SOFTWARE.
 Certain PROVIDER SERVICES made availa ble through the SOFTWARE may require 
that you register or otherwise have an account with the PROVIDER  and agree to PROVIDER TERMS. Any use of any of such PROVIDER 
SERVICES within the SOFTWARE is  subject to this AGREEMENT and the applicable PROVIDER TERMS. HONDA does not exercise control 
over such PROVIDER SERVICES and is not resp onsible or liable for the availability, security, or content of such PROVIDER SERVIC ES, and the 
inclusion of any PROV IDER SERVICES does not imply a referral from, the approv al of, or the endorsement by HONDA of such PROVIDE R 
SERVICES. HONDA is not responsible  or liable, directly or indirectly, for any damage relating to  or resulting from your use of the PROVIDER 
SERVICES.
4.  Links to Third Party Sites:
 The SOFTWARE may provide you with  the ability to access third-party sites and content through the use of the 
SOFTWARE or SERVICES. The third-party sites and content are not  under the control of HONDA. HONDA is not responsible or liable, 
directly or indirectly, fo r such third-party websites and th eir content or for any damage rela ting to or resulting from your access or use of 
such websites and content.
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uuGeneral Information on the Audio System uHonda App License Agreement
Continued
Features
5. Unauthorized Use and Abuse. You are responsible for ensuring your (and any aut horized third parties’) use of the SOFTWARE and 
SERVICES remains in compliance  with this AGREEMENT and all other applicable HONDA TERMS and PR OVIDER TERMS. You acknowledge 
and agree that any use of the SOFTWARE or SERVICES occurring through your VEHICLE will be deemed  your actions and that HONDA and 
PROVIDERS may rely upon such actions. You agree to immediately notify us if you suspect fraudulent or abusive activity involvin g the 
SOFTWARE or SERVICES. If you so notify us or if we otherwise  suspect fraudulent or abusive activity, you agree to cooperate with us in any 
fraud investigation and to use any fraud prevention measures we pr escribe. Your failure to immediately notify us or cooperate to use such 
measures will result in your liability for all fraudulent  usage or abusive activity associated with your VEHICLE.
6.  SOFTWARE Updates.
 The SOFTWARE and SERVICES may be updated when your VEHICLE is serviced by a DEALER or remotely, over-the-
air, by HONDA from time to time; such updates  may occur with or without further notice or your future consent. The SOFTWARE may be 
updated at HONDA’s discretion and for any purpose including, with out limitation, to patch or otherwise improve the SOFTWARE or 
SERVICES functionality, security, or stability. All updates to the SOFTWARE and SERVICES are subject to this AGREEMENT and any  other 
applicable HONDA TERMS and PROVIDER TERMS.
7.  Uninstalling, Removing, and Replacing the SOFTWARE.
 Replacing SOFTWARE or HONDA SERVICE S with software or firmware not 
provided and installed by HONDA or a DEAL ER will render all representations and warranties for the SOFTWARE, HONDA SERVICES, an d 
VEHICLE functionality reliant upon the  SOFTWARE or HONDA SERVICES null and void.
D. SOFTWARE Operationa l Notices and Warnings
1.  Vehicle Geolocation Information.
 You acknowledge that your VEHICLE may be equi pped with certain traffic and map features. The 
traffic feature will automatically collect and transmit, through GPS technology, your Vehicle’s cu rrent location (longitude and latitude), 
travel direction and speed (“VEHICLE  GEOLOCATION INFORMATION”) to HONDA and  PROVIDERS. The VEHICLE GEOLOCATION 
INFORMATION is used by HONDA and PROVIDERS to  provide traffic and navigation-related information to you, but may also be used to 
provide other SERVICES or offers to you.  HONDA will not use such VEHICLE GEOLOCATION  INFORMATION for its own marketing efforts, 
or provide such information to unaffiliated third parti es for their own purposes, without your express consent.
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uuGeneral Information on the Audio System uHonda App License Agreement
Features
2. Potential Map Inaccuracy and Route Safety. Maps used by this system may be inaccurate  because of changes in roads, traffic controls, 
routing, or driving conditions. Always use good judgment and co mmon sense when following suggested routes. Do not follow the route 
suggestions if doing so would result in an un safe or illegal driving maneuver, if you would be placed in an unsafe situation, o r if you would 
be directed into an area that you consider  unsafe. Do not rely on any navigation features included in the system to route you t o emergency 
services. Not all emergency services such as police, fire stations, hospitals, or clin ics are likely to be contained in the map database for such 
navigation features. Ask local authorities or  an emergency services operator for such locations and routes. The driver is ultimately 
responsible for the safe operation of the ve hicle and therefore, must evaluate whether  it is safe to follow the suggested directions. Any 
navigation features are provided  only as an aid. Make your driving decisions based on your obser vations of local conditions and  existing 
traffic regulations. Navigation features are  not a substitute for your personal judgmen t. Any route suggestions made by the SOFTWARE or 
SERVICES should never replace any local traffic regulations or yo ur personal judgment or knowledge of safe driving practices.
3.  Speech Recognition:
 You acknowledge and understand that HONDA and PROVIDERS may reco rd, retain, and use voices commands 
when you use the speech recognit ion components of the SOFTWARE  or SERVICES. You and all VEHICLE operators and passengers (a) 
consent to the recording and rete ntion of voice commands in support of providing speech recognition components and (b) release  HONDA 
and PROVIDERS from all claims, liabilities, an d losses that may result from any use of such recorded voice commands. Recognitio n errors 
are inherent in speech recognition. It is your responsibility  to monitor any speech recognition functions included in the syste m and address 
any errors. Neither HONDA nor PROVIDERS will  be liable for any damages arising out of errors in the speech recognition process.
4.  Distraction Hazards.
 Navigation features may require manua l (non-verbal) input or setup. Attempting to perform such set-up or insert 
data while driving can seriously distract your attention and could cause a crash or other serious consequences; the ability to  undertake such 
interactions may also be limited by state or local law, which la ws you are responsible to know and follow. Even occasional shor t scans of 
the screen may be hazardous if your attention has been diverted  away from your driving at a critical time. Pull over and stop the vehicle in 
a safe and legal manner before attempting to  access a function of the system requiring prolonged attention. Do not raise the vo lume 
excessively. Keep the volume at a level wh ere you can still hear outside traffic and em ergency signals while driving. Driving while unable 
to hear these sounds could result in a crash.
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uuGeneral Information on the Audio System uHonda App License Agreement
Continued
Features
E. Information Collection and Storage
1. Information Collection , Use, Transmission and Storage of Data. Consent to Use of Data:
 You agree that HONDA and PROVIDERS may 
collect and use your information gathered in  any manner as part of product support services related to the SOFTWARE or related services. 
HONDA may share such information with third  parties, including, without limitation, PR OVIDERS, third party software and services 
suppliers, their affiliates and/or their designated agents, solely to improve their products or to provide services or technolo gies to you. 
HONDA, third party software and syst ems suppliers, their affiliates and/or their de signated agent may disclose this information to others, 
but not in a form that pe rsonally identifies you.
2.  Information Storage.
 Depending on the type of multimedia system you have in  your VEHICLE, certain information may be stored for ease 
of use of the SOFTWARE including, without limitation, search hi story, location history in certain applications, previous and saved 
destinations, map locations within certain applicat ions, and device numbers and contact information.
(a) Vehicle Health Information.
 Your VEHICLE may remotely transmit information re garding the status and health of your VEHICLE 
(“VEHICLE INFORMATION”) to HONDA without  notification to you. VEHICLE INFORMATION may contain VEHICLE maintenance and 
malfunction status that is derived from VEHICLE diagnostic data  and includes, but is not limited to, status of powered doors and windows, 
battery life data, battery charging data, VE HICLE speed, coolant temperature, air comp ressor revolution, output power, warning codes, 
diagnostic trouble codes, fuel injection volume, and engine rota tions per minute. VEHICLE HEALTH INFORMATION may be used by HON DA 
for research and development, to  deliver HONDA SERVICES and informat ion to you, and to contact you, and is retained only for a period 
of time necessary to fulfill these goals.
(b) VEHICLE Geolocation Data (non-navigation/map based).
 If you opt-in to geolocation-based SERVICES, your vehicle’s geolocation data 
(latitude and longitude) will be  automatically sent from your VEHICLE to HONDA and PROVIDERS.
(c) You understand that the inputting or uploading of information  to your VEHICLE’s multimedia system or the SOFTWARE or SERVIC ES is 
at your own risk and that HONDA is not responsible for unauthori zed access to or use of any personal or other information. All information 
uploaded to the SOFTWARE and SERVICES may be  stored on your VEHICLES’s multimedia system and you understand that the security and 
safety of your VEHICLE’s multimedia  system is your sole responsibility.
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