2019 HONDA CIVIC HATCHBACK traffic

123
uu Troubleshooting u Traffic
Troubleshooting
Traffic
ProblemSolution
Traffic information is missing or is not displaying
properly. What is wrong?Verify the following:●Traffic information relies on a clear signal. If signal strength is low, traffic data
may not be available.
●Check that the traffic icons are turned on.
2 Traffic Information P. 86●It is possible that there is a temporar y technical problem with your metropolitan
area traffic provider. You can call Honda Au tomobile Customer Service to see if
there is an outage.
2 Honda Automobile Customer Service Contact Information P. 130●If the situation persists, see your Honda authorized dealer for assistance.●Traffic information is availa ble only in certain areas.

124
uu Troubleshooting u Guidance, Routing
Troubleshooting
Guidance, Routing
ProblemSolution
The navigation system does not route me the same
way I would go or the same way as other mapping
systems.The navigation system attempts to generate the optimal route. You can change the
route preferences used wh en calculating a route.
2Recalculate Using Another Route Preference P. 106
The street I’m on is not shown on the map screen.The mapping database is constantly undergoing revision.
The vehicle position icon is not following the road. ●Check that the GPS antenna (located in the dashboard) is not blocked. For best
reception, remove items from the dashboar d, such as radar detectors, cellular
phones, or loose articles.
●Metallic tinting or other aftermarket devices can interfere with GPS reception.
Please consult your dealer.
2 GPS P. 128
How do I stop the map from rotating as I drive
along?1. Press the button and then press the button.
2. Select
Settings > Map & Vehicle > Driving Map View .
3. Check that Dri
ving Map View is set to Track Up or 3-D .
4.Select North Up and then select Save.
The “Arrival time” displa y sometimes increases
even though I am getting closer to my destination.The “Arrival time” is based on the speed limit on each road. Depending on the
traffic conditions, the “Arrival time” may be calculated to be earlier or later.
My elevation (shown when I display the current
position) seems to fluc tuate even though my
elevation has not changed.This is normal. The elevation can vary ±100 ft (30 m) due to GPS calculation errors.
2 GPS P. 128
My elevation is missing on the “current position”
screen.The elevation is only displayed if the GP S antenna can receive signals from at least
four satellites. Try moving the vehicle into an open area. The elevation is also not
displayed if the calculated elevation is zero or below sea level.

127
Reference Information
System Limitations................................128
GPS ......................................................128
Address Calculation ..............................128
Database ..............................................128
Customer Assistance ........
.....................130
Resolving Problems ...............................130
Obtaining a Navigation Update .............130
Honda Automobile Customer Service Contact Information ............................130
Visiting Your Dealer ..............................131
Map Coverage ......................................131
Traffic Information ................................131 Legal Information
...............
.................. 132
User Agreement ................................... 132

129
uu System Limitations u Database
Reference Information
The database does not include, analyze,
process, consider, or reflect any of the
following categories of information:
• Neighborhood quality or safety
• Population density
• Availability or proximity of law
enforcem
ent
• Emergency, rescue, medical, or other assistance
• Construction work, zones, or hazards
• Road and lane closures
• Legal restrictions (such as vehicular type, weight,
load, height, and speed
restrictions)
• Road slope or grade
• Bridge height, width, weight, or other
li
mits
• Traffic facilities safety
• Special events
• Pavement characteristics or conditions
Every effort has been made to verify that
th
e database is accurate. The number of
inaccuracies you experience increases the
longer you go without obtaining an
updated map database.
2 Obtaining a Navigation Update P. 130
We assume no liability for any incident that
may result from an error in the program, or
from changed conditions not noted above.

130
Reference Information
Customer Assistance
Resolving Problems
If you run into a specific issue that you
cannot resolve, consult the following help
resources:
• For navigation system issues:
2Troubleshooting P. 122
Or, please contact your dealer.
• For traffic-related issues:
2 Traffic P. 123
• For reporting issues with the database or
places/landmarks:
• Visit 
https://my.garmin. com/mapErrors/
re
port.fac es
• Or call Garmin OEM support directly at (8
55) 607-2536.
Obtaining a Navigation
Update
Honda is continuously updating the
navigation system and new software is
usually made available on an annual basis.
For information on navigation updates for
your vehicle, please visit:
• U.S.: ho
ndanavi.navigation. com
• Canada: www.hond
a.ca
You can also contact your Honda
authorized dealer
for further information
regarding the update program available for
your vehicle.
Honda Automobile
Customer Service Contact
Information
Honda Navi
American Honda Motor Co., Inc.
Honda Automobile Customer Service
Mail Stop 100-5E-8A
1919 Torrance Blvd.
Torrance, CA 90501-2746
Tel: (800) 999-1009
Fax: (310) 783-3023
Honda Canada Inc.
Honda Customer Relations
180 Honda Blvd.
Markham, ON
L6C 0H9
Tel: (888)-9-HONDA-9
Hours: 8:00 am to 7:30 pm Mon to Fri (EST)

131
uu Customer Assistance u Visiting Your Dealer
Reference Information
Visiting Your Dealer
If you have a question that you cannot
resolve using the available help resources,
you can consult your dealer. Please identify
the specific issue (e.g., error occurs when
you enter a specific a ddress, when driving
on a certain road, or just when it’s cold) so
that the service advisor can refer the issue to
the factory so that a so lution can be found.
Be patient, the service advisor may be
unfamiliar with your specific issue.
Map Coverage
The system provides maps for the United
States of America, Canada, Mexico, Puerto
Rico, US Virgin Islands, Cayman Islands,
Bahamas, French Guiana, Guadeloupe,
Martinique, Saint Barth elemy, and Jamaica.
The navigation system will not work in other
countries.
Traffic Information
Continuously updated traffic information is
available in major metr opolitan areas across
contiguous United States and some cities in
Canada.

140
Index
N
Navigation................................................... 36
Navigation Top Screen
................................. 3
North Up
..................................................... 30
O
Other Settings............................................. 45
P
Personal Information.................................. 18
S
Saved Locations.......................................... 19
Deleting............................................... 24, 25
Editing ....................................................... 22
Saving ....................................................... 19
Setting
Data Reset ................................................. 51
Device ....................................................... 49
Display Mode Settings ............................... 26
Language & Keyboard ............................... 46
Map & Vehicle ........................................... 28
Navigation ................................................. 36
Other Settings ........................................... 45
Personal Information.................................. 18
Traffic ........................................................ 44
Start-up
....................................................... 16
Stopping the Route
.................................... 91
System Limitations
.................................... 128
T
Track Up...................................................... 30
Traffic Indicator...................................................... 6
Setting ...................................................... 44
Traffic Information .................................... 86
Troubleshooting
................................. 12, 122
U
Unit Converter.......................................... 119
Units
............................................................ 45
Update System Software
Obtaining Update Data ........................... 130
V
Vehicle........................................................ 29
Vehicle Profile
.................................. 110, 112
Voice Commands Basic Operation ........................................... 5
Voice Commands List .............................. 136
Voice Control System ................................ 17
Voice Control Operation
............................ 11
Voice Recognition
...................................... 17
W
Where I’ve Been....................................... 118