130
Reference Information
Customer Assistance
Resolving Problems
If you run into a specific issue that you 
cannot resolve, consult the following help 
resources:
• For navigation system issues:
2Troubleshooting  P. 122
Or, please contact your dealer.
• For traffic-related issues:
2 Traffic  P. 123
• For reporting issues with the database or 
places/landmarks:
• Visit  
https://my.garmin. com/mapErrors/
re
 port.fac es
• Or call Garmin OEM support directly at  (8
 55) 607-2536.
Obtaining a Navigation 
Update
Honda is continuously updating the 
navigation system and new software is 
usually made available  on an annual basis. 
For information on navigation updates for 
your vehicle, please visit:
• U.S.:  ho
ndanavi.navigation. com
• Canada:  www.hond
 a.ca
You can also contact your Honda 
authorized dealer 
 for further information 
regarding the update program available for 
your vehicle.
Honda Automobile 
Customer Service Contact 
Information
Honda Navi
American Honda Motor Co., Inc.
Honda Automobile Customer Service
Mail Stop 100-5E-8A
1919 Torrance Blvd.
Torrance, CA 90501-2746
Tel: (800) 999-1009
Fax: (310) 783-3023
Honda Canada Inc.
Honda Customer Relations
180 Honda Blvd.
Markham, ON
L6C 0H9
Tel: (888)-9-HONDA-9
Hours: 8:00 am to 7:30 pm Mon to Fri (EST) 
         
        
        131
uu Customer Assistance  u Visiting Your Dealer
Reference Information
Visiting Your Dealer
If you have a question that you cannot 
resolve using the available help resources, 
you can consult your dealer. Please identify 
the specific issue (e.g., error occurs when 
you enter a specific a ddress, when driving 
on a certain road, or just when it’s cold) so 
that the service advisor can refer the issue to 
the factory so that a so lution can be found. 
Be patient, the service advisor may be 
unfamiliar with your specific issue.
Map Coverage
The system provides maps for the United 
States of America, Canada, Mexico, Puerto 
Rico, US Virgin Islands, Cayman Islands, 
Bahamas, French Guiana, Guadeloupe, 
Martinique, Saint Barth elemy, and Jamaica. 
The navigation system will not work in other 
countries.
Traffic Information
Continuously updated traffic information is 
available in major metr opolitan areas across 
contiguous United States and some cities in 
Canada. 
         
        
        140
Index
N
Navigation................................................... 36
Navigation Top Screen
................................. 3
North Up
..................................................... 30
O
Other Settings............................................. 45
P
Personal Information.................................. 18
S
Saved Locations.......................................... 19
Deleting............................................... 24,  25
Editing .......................................................  22
Saving .......................................................  19
Setting
Data Reset .................................................  51
Device .......................................................  49
Display Mode Settings ...............................  26
Language & Keyboard ...............................  46
Map & Vehicle ...........................................  28
Navigation .................................................  36
Other Settings ...........................................  45
Personal Information..................................  18
Traffic ........................................................  44
Start-up
....................................................... 16
Stopping the Route
.................................... 91
System Limitations
.................................... 128
T
Track Up...................................................... 30
Traffic Indicator......................................................  6
Setting ......................................................  44
Traffic Information ....................................  86
Troubleshooting
................................. 12, 122
U
Unit Converter.......................................... 119
Units
............................................................ 45
Update System Software
Obtaining Update Data ...........................  130
V
Vehicle........................................................ 29
Vehicle Profile
.................................. 110, 112
Voice Commands Basic Operation ...........................................  5
Voice Commands List ..............................  136
Voice Control System ................................  17
Voice Control Operation
............................ 11
Voice Recognition
...................................... 17
W
Where I’ve Been....................................... 118