GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146071) - 2019 - crc - 7/27/18
412 OnStar
.PressQto speak with an
Advisor.
OnStar or connected services
cannot work unless the vehicle is in
a place where OnStar has an
agreement with a wireless service
provider for service in that area. The
wireless service provider must also
have coverage, network capacity,
reception, and technology
compatible with OnStar or
connected services. Service
involving location information about
the vehicle cannot work unless GPS
signals are available, unobstructed,
and compatible with the OnStar
hardware. OnStar or connected
services may not work if the OnStar
equipment is not properly installed
or it has not been properly
maintained. If equipment or software
is added, connected, or modified,
OnStar or connected services may
not work. Other problems beyond
the control of OnStar —such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage to the vehicle in a crash, or wireless
phone network congestion or
jamming
—may prevent service.
See Radio Frequency Statement
0 405.
Services for People with
Disabilities
Advisors provide services to help
with physical disabilities and
medical conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
If equipped, TTY mode can be
turned on or off by touching
Settings, then Apps, and then
Phone. When TTY mode is on,
phone calls can be made or
received with OnStar using the
infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146071) - 2019 - crc - 7/27/18
OnStar 413
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
10 days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS)
. Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over
or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. See Add-On Electrical
Equipment 0282. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-12146071) - 2019 - crc - 7/27/18
422 Index
Assistance Systems forParking and Backing . . . . . . . . . . 243
Auto Stop Stop/Start System . . . . . . . . . . . . 199
Automatic Dimming Mirrors . . . . . . . . . . . . . . . . 52
Door Locks . . . . . . . . . . . . . . . . . . . . . 41
Forward Braking . . . . . . . . . . . . . . 252
Headlamp System . . . . . . . . . . . . 164
Transmission . . . . . . . . . . . . . . . . . 213
Transmission Fluid . . . . . . . . . . . 299
Automatic Transmission Manual Mode . . . . . . . . . . . . . . . . . 217
B
BatteryExterior Lighting Battery
Saver . . . . . . . . . . . . . . . . . . . . . . . 168
Load Management . . . . . . . . . . . . 168
Power Protection . . . . . . . . . . . . . 168
Battery - North America . . . . 309, 360
Biodiesel . . . . . . . . . . . . . . . . . . . . . . . 263
Blade Replacement, Wiper . . . . . 311
Brake
Parking, Electric . . . . . . . . . . . . . . 219
System Warning Light . . . . . . . . 135
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . 307 Antilock . . . . . . . . . . . . . . . . . . . . . . . 219 Brakes (cont'd)
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 221
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 308
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 181
Automatic Forward . . . . . . . . . . . 252
Braking System Front Pedestrian (FPB) . . . . . . . 253
Break-In, New Vehicle . . . . . . . . . . 195
Bulb Replacement Front Turn Signal Lamps . . . . . 315
Halogen Bulbs . . . . . . . . . . . . . . . . 314
Headlamp Aiming . . . . . . . . . . . . . 314
Headlamps . . . . . . . . . . . . . . . . . . . 314
High Intensity Discharge(HID) Lighting . . . . . . . . . . . . . . . 315
License Plate Lamps . . . . . . . . . 316
Taillamps . . . . . . . . . . . . . . . . . . . . . 316
Buying New Tires . . . . . . . . . . . . . . . 341
C
Calibration . . . . . . . . . . . . . . . . . . . . . . 116
California
Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . 286 California
Proposition
65 Warning . . . . . . . . . .285, 309, 360,
Back Cover
Canadian Vehicle Owners . . . . . . . . 2
Capacities and Specifications . . . . . . . . . . . . . . . . . 392
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . 206
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . 42
Winter Driving . . . . . . . . . . . . . . . . 189
Cargo Cover . . . . . . . . . . . . . . . . . . . . . . . . . .110
Tie-Downs . . . . . . . . . . . . . . . . . . . . . 111
Caution, Danger, and Warning . . . . 3
Center Console Storage . . . . . . . . 109
Chains, Tire . . . . . . . . . . . . . . . . . . . . 345
Charging Wireless . . . . . . . . . . . . . . . . . . . . . . .118
Charging System Light . . . . . . . . . 133
Check Engine Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . 133
Child Restraints Infants and Young Children . . . . . 93
Lower Anchors and Tethers
for Children . . . . . . . . . . . . . . . . . . . 98
Older Children . . . . . . . . . . . . . . . . . . 91
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Index 425
Flashers, Hazard Warning . . . . . . 164
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 345Changing . . . . . . . . . . . . . . . . . . . . . 354
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 375
Fluid Automatic Transmission . . . . . . 299
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 308
Diesel Exhaust . . . . . . . . . . . . . . . . . 28
Washer . . . . . . . . . . . . . . . . . . . . . . . 307
Fog Lamps . . . . . . . . . . . . . . . . . . . . . 165
Folding Mirrors . . . . . . . . . . . . . . . . . . 51
Folding Seatback . . . . . . . . . . . . . . . . 66
Forward Automatic Braking . . . . . 252
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . 250
Frequency Statement
Radio . . . . . . . . . . . . . . . . . . . . . . . . . 405
Front Fog Lamp Light . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Front Pedestrian Braking (FPB) System . . . . . . . . . . . . . . . . . 253
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . . 60
Heated and Ventilated . . . . . . . . . . 65
Front Turn Signal Lamps . . . . . . . 315
Fuel
Additives . . . . . . . . . . . . . . . . 261, 262
Biodiesel . . . . . . . . . . . . . . . . . . . . . 263 Fuel (cont'd)
Cold Weather Operation . . . . . . 264
Diesel Engines . . . . . . . . . . . . . . . 262
Economy Driving . . . . . . . . . . . . . . . 27
Filling a Portable Fuel
Container . . . . . . . . . . . . . . 272, 273
Filling the Tank . . . . . . . . . . 268, 270
Filter Replacement . . . . . . . . . . . 268
Foreign Countries . . . . . . . . . . . . 261
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 129
Low Fuel Warning Light . . . . . . . 140
Prohibited Fuels . . . . . . . . . . . . . . 261
Recommended . . . . . . . . . . . . . . . 260
Running out of Fuel . . . . . . . . . . . 267
Top Tier . . . . . . . . . . . . . . . . . . . . . . 260
Water in Fuel . . . . . . . . . . . . . . . . . 264
Fuel for Diesel Engines . . . . . . . . . 262
Fuses Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 318
Fuses and Circuit Breakers . . . 318
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 321
Rear Compartment Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 323G
Garage Door Opener . . . . . . . . . . . 157Programming . . . . . . . . . . . . . . . . . 157
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . 313
Gauges Engine CoolantTemperature . . . . . . . . . . . . . . . . 130
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Odometer . . . . . . . . . . . . . . . . . . . . . 128
Speedometer . . . . . . . . . . . . . . . . . 128
Tachometer . . . . . . . . . . . . . . . . . . . 128
Trip Odometer . . . . . . . . . . . . . . . . 128
Warning Lights and Indicators . . . . . . . . . . . . . . . . . . . 121
General Information Service and Maintenance . . . . . 376
Towing . . . . . . . . . . . . . . . . . . . . . . . . 273
Vehicle Care . . . . . . . . . . . . . . . . . . 285
Glove Box . . . . . . . . . . . . . . . . . . . . . . 109
GM Mobility Reimbursement
Program . . . . . . . . . . . . . . . . . . . . . . . 399
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 314
Hazard Warning Flashers . . . . . . . 164
Head Restraints . . . . . . . . . . . . . . . . . 58
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . 314
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-12146071) - 2019 - crc - 7/27/18
426 Index
Headlamps (cont'd)Automatic . . . . . . . . . . . . . . . . . . . . . 164
Bulb Replacement . . . . . . . . . . . . 314
Daytime Running
Lamps (DRL) . . . . . . . . . . . . . . . . 163
Flash-to-Pass . . . . . . . . . . . . . . . . . 163
High Intensity Discharge (HID) Lighting . . . . . . . . . . . . . . . 315
High-Beam On Light . . . . . . . . . . 141
High/Low Beam Changer . . . . . 163
Lamps On Reminder . . . . . . . . . 141
Heated Rear Seats . . . . . . . . . . . . . . . . . . . . . 70
Steering Wheel . . . . . . . . . . . . . . . .114
Heated and Ventilated Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Heated Mirrors . . . . . . . . . . . . . . . . . . . 51
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . 200
Heating . . . . . . . . . . . . . . . . . . . . 170, 172
High-Beam On Light . . . . . . . . . . . . 141
Hill and Mountain Roads . . . . . . . . 188
Hill Descent Control (HDC) . . . . . 225
Hill Descent Control Light . . . . . . . 137
Hill Start Assist (HSA) . . . . . . . . . . 221
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 287
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114 How to Wear Seat Belts
Properly . . . . . . . . . . . . . . . . . . . . . . . . 72
HVAC . . . . . . . . . . . . . . . . . . . . . . 170, 172
I
Ignition Positions . . . . . . . . . . . . . . . 195
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 49
Indicator Pedestrian Ahead . . . . . . . . . . . . 137
Vehicle Ahead . . . . . . . . . . . . . . . . 137
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . . . 93
Information Publication Ordering . . . . . . . . . . 404
Infotainment . . . . . . . . . . . . . . . . . . . . 169
Infotainment System . . . . . . . . . . . . 408
Instrument Cluster . . . . . . . . . 122, 125
Interior Rearview Mirrors . . . . . . . . . 52
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North America . . . . . . . . . . . . . . . . . . . . . . . 360
K
Keyless EntryRemote (RKE) System . . . . . . . . . 30
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
L
Labeling, Tire Sidewall . . . . . . . . . . 327
Lamps
Courtesy . . . . . . . . . . . . . . . . . . . . . . 166
Daytime Running (DRL) . . . . . . 163
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 166
Exterior Controls . . . . . . . . . . . . . . 161
Exterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . 168
Front Turn Signal . . . . . . . . . . . . . 315
License Plate . . . . . . . . . . . . . . . . . 316
Malfunction Indicator
(Check Engine) . . . . . . . . . . . . . 133
On Reminder . . . . . . . . . . . . . . . . . 141
Reading . . . . . . . . . . . . . . . . . . . . . . 167
Taillamps . . . . . . . . . . . . . . . . . . . . . 316
Lane Change Alert (LCA) . . . . . . . 256
Lane Departure Warning (LDW) . . . . . . . . . . . . . . . . 258
Lane Keep Assist (LKA) . . . . . . . . 258
Lane Keep Assist Light . . . . . . . . . 137
Lap-Shoulder Belt . . . . . . . . . . . . . . . 74
LATCH System Replacing Parts after a
Crash . . . . . . . . . . . . . . . . . . . . . . . 103
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . . . 98
LED Lighting . . . . . . . . . . . . . . . . . . . . 315
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
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430 Index
Service (cont'd)Maintenance Records . . . . . . . . 390
Maintenance, General
Information . . . . . . . . . . . . . . . . . . 376
Parts Identification Label . . . . . 391
Scheduling Appointments . . . . . 401
Service Electric Parking Brake Light . . . . . . . . . . . . . . . . . . . . 136
Services
Special Application . . . . . . . . . . . 383
Servicing the Airbag . . . . . . . . . . . . . 89
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . 202
Out of Park . . . . . . . . . . . . . . . . . . . 203
Side Blind Zone Alert (SBZA) . . . 255
Signals, Turn and Lane-Change . . . . . . . . . . . . . . . . . 165
Spare Tire
Compact . . . . . . . . . . . . . . . . . . . . . . 359
Special Application Services . . . . 383
Specifications and Capacities . . . . . . . . . . . . . . . . . . . . . 392
Speedometer . . . . . . . . . . . . . . . . . . . 128
StabiliTrak
OFF Light . . . . . . . . . . . . . . . . . . . . . 138
Start Assist, Hill . . . . . . . . . . . . . . . . . 221
Start Vehicle, Remote . . . . . . . . . . . 36
Starter Switch Check . . . . . . . . . . . 310 Starting the Engine . . . . . . . . . . . . . 197
Steering . . . . . . . . . . . . . . . . . . . . . . . . 182
Heated Wheel . . . . . . . . . . . . . . . . .114
Wheel Adjustment . . . . . . . . . . . . .114
Wheel Controls . . . . . . . . . . . . . . . .114
Stop/Start System . . . . . . . . . . . . . . 199
Storage Areas Cargo Cover . . . . . . . . . . . . . . . . . . .110
Center Console . . . . . . . . . . . . . . . 109
Convenience Net . . . . . . . . . . . . . . 111
Glove Box . . . . . . . . . . . . . . . . . . . . 109
Roof Rack System . . . . . . . . . . . . . 111
Storage Compartments . . . . . . . . . 109
Storing the Tire Sealant and Compressor Kit . . . . . . . . . . . . . . . 353
Struts
Gas . . . . . . . . . . . . . . . . . . . . . . . . . . . 313
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 190
Summer Tires . . . . . . . . . . . . . . . . . . 327
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . 54
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System Forward CollisionAlert (FCA) . . . . . . . . . . . . . . . . . . 250
Infotainment . . . . . . . . . . . . . 169, 408
Roof Rack . . . . . . . . . . . . . . . . . . . . . 111 Systems
Driver Assistance . . . . . . . . . . . . . 242
T
Tachometer . . . . . . . . . . . . . . . . . . . . . 128
Taillamps . . . . . . . . . . . . . . . . . . . . . . . 316
Text Telephone (TTY) Users . . . . 398
Theft-Deterrent Systems . . . . . . . . . 50
Immobilizer . . . . . . . . . . . . . . . . . . . . . 49
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 325 All-Season . . . . . . . . . . . . . . . . . . . . 326
Buying New Tires . . . . . . . . . . . . . 341
Chains . . . . . . . . . . . . . . . . . . . . . . . . 345
Changing . . . . . . . . . . . . . . . . . . . . . 354
Compact Spare . . . . . . . . . . . . . . . 359
Designations . . . . . . . . . . . . . . . . . 329
Different Size . . . . . . . . . . . . . . . . . 342
If a Tire Goes Flat . . . . . . . . . . . . 345
Inspection . . . . . . . . . . . . . . . . . . . . 339
Pressure . . . . . . . . . . . . . . . . . . . . . . 332
Pressure Light . . . . . . . . . . . . . . . . 139
Pressure Monitor Operation . . 335
Pressure Monitor System . . . . . 334
Rotation . . . . . . . . . . . . . . . . . . . . . . 339
Sealant and
Compressor Kit . . . . . . . . . . . . . 347
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Index 431
Tires (cont'd)Sealant and Compressor
Kit, Storing . . . . . . . . . . . . . . . . . . 353
Sidewall Labeling . . . . . . . . . . . . . 327
Terminology and Definitions . . 330
Uniform Tire Quality
Grading . . . . . . . . . . . . . . . . . . . . . 342
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . . . 344
Wheel Replacement . . . . . . . . . . 344
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . 340
Winter . . . . . . . . . . . . . . . . . . . . . . . . 326
Top Tier Fuel . . . . . . . . . . . . . . . . . . . 260
Tow/Haul Mode . . . . . . . . . . . . . . . . . 218
Tow/Haul Mode Light . . . . . . . . . . . 137
Towing Driving Characteristics . . . . . . . . 274
Equipment . . . . . . . . . . . . . . . . . . . . 280
General Information . . . . . . . . . . 273
Recreational Vehicle . . . . . . . . . . 364
Trailer . . . . . . . . . . . . . . . . . . . . . . . . 277
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 363
Traction Control System(TCS)/StabiliTrak Light . . . . . . 138
Off Light . . . . . . . . . . . . . . . . . . . . . . 138 Traction Control/Electronic
Stability Control . . . . . . . . . . . . . . . 222
Trailer Towing . . . . . . . . . . . . . . . . . . . . . . . . 277
Transmission Automatic . . . . . . . . . . . . . . . . . . . . . 213
Fluid, Automatic . . . . . . . . . . . . . . 299
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . . . 401
Trip Odometer . . . . . . . . . . . . . . . . . . 128
Turn and Lane-Change Signals . . . . . . . . . . . . . . . . . . . . . . . . 165
U
Uniform Tire Quality Grading . . . 342
Universal Remote System . . . . . . 157Operation . . . . . . . . . . . . . . . . . . . . . 160
Programming . . . . . . . . . . . . . . . . . 157
Using This Manual . . . . . . . . . . . . . . . . 2
V
Vehicle Alarm System . . . . . . . . . . . . . . . . . . 48
Canadian Owners . . . . . . . . . . . . . . . 2
Control . . . . . . . . . . . . . . . . . . . . . . . 181
Design . . . . . . . . . . . . . . . . . . . . . . . . 180
Identification Number (VIN) . . . 391
Load Limits . . . . . . . . . . . . . . . . . . . 191
Messages . . . . . . . . . . . . . . . . . . . . 151 Vehicle (cont'd)
Personalization . . . . . . . . . . . . . . . 152
Remote Start . . . . . . . . . . . . . . . . . . . 36
Security . . . . . . . . . . . . . . . . . . . . . . . . 48
Speed Messages . . . . . . . . . . . . . 152
Towing . . . . . . . . . . . . . . . . . . . . . . . . 363
Vehicle Ahead Indicator . . . . . . . . 137
Vehicle Care Storing the Tire Sealant
and Compressor Kit . . . . . . . . . 353
Tire Pressure . . . . . . . . . . . . . . . . . 332
Vehicle Data Recording and Privacy . . . . . . . . . . . . . . . . . . . . . . . . 407
Ventilation, Air . . . . . . . . . . . . . . . . . . 175
Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
W
Wait to Start Light . . . . . . . . . . . . . . 139
Warning
Brake System Light . . . . . . . . . . . 135
Caution and Danger . . . . . . . . . . . . . 3
Lane Departure (LDW) . . . . . . . 258
Warning Lights, Gauges, and Indicators . . . . . . . . . . . . . . . . . . . . . 121
Warnings Hazard Flashers . . . . . . . . . . . . . . 164
Washer Fluid . . . . . . . . . . . . . . . . . . . 307
Water in Fuel . . . . . . . . . . . . . . . . . . . 264