GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146071) - 2019 - crc - 7/27/18
294 Vehicle Care
1.Engine Air Cleaner/Filter 0299.
2. Engine Oil Fill Cap. See Engine Oil 0294.
3. Engine Oil Dipstick. See Engine Oil 0294.
4. Engine Cooling Fan. See Cooling System 0301.
5. Brake Fluid Reservoir. See Brake Fluid 0308.
6. Engine Compartment Fuse
Block 0318.
7. Remote Positive (+) Terminal (Under Cover). See Jump
Starting - North America 0360.
8. Engine Coolant Surge Tank and Pressure Cap. See
Cooling System 0301.
9. Battery - North America 0309.
10. Remote Negative (−) Terminal. SeeJump Starting - North
America 0360.
11. Windshield Washer Fluid Reservoir. See Washer Fluid
0 307.Engine Oil
To ensure proper engine
performance and long life, careful
attention must be paid to engine oil.
Following these simple, but
important steps will help protect
your investment:
.
Use engine oil approved to the
proper specification and of the
proper viscosity grade. See
“Selecting the Right Engine Oil”
in this section.
. Check the engine oil level
regularly and maintain the
proper oil level. See “Checking
Engine Oil” and“When to Add
Engine Oil” in this section.
. Change the engine oil at the
appropriate time. See Engine Oil
Life System 0298.
. Always dispose of engine oil
properly. See “What to Do with
Used Oil” in this section.
Checking Engine Oil
Check the engine oil level regularly,
every 650 km (400 mi), especially
prior to a long trip. The engine oil
dipstick handle is a loop. See
Engine Compartment Overview
0289 for the location.
{Warning
The engine oil dipstick handle
may be hot; it could burn you.
Use a towel or glove to touch the
dipstick handle.
If a low oil Driver Information Center
(DIC) message displays, check the
oil level. If the oil is not low and the
low oil message remains on, take
the vehicle to your dealer for
service.
Follow these guidelines:
. To get an accurate reading, park
the vehicle on level ground.
Check the engine oil level after
the engine has been off for at
least two hours. Checking the
engine oil level on steep grades
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146071) - 2019 - crc - 7/27/18
400 Customer Information
.Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest GMC dealer for warranty
service, or if the vehicle was in a
crash and cannot be driven.
Assistance is not given when the
vehicle is stuck in the sand,
mud, or snow.
. Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 500 miles.
Services Not Included in
Roadside Assistance
.
Impound towing caused by
violation of any laws
. Legal fines
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel Delivery: Reimbursement
is up to 7 L. Diesel fuel delivery
may be restricted. Propane and
other fuels are not provided
through this service.
. Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Assistance: Must be over
150 km from where your trip was
started to qualify.
Pre-authorization, original
detailed receipts, and a copy of
the repair orders are required.
Once authorization has been
received, the Roadside
Assistance advisor will help to
make arrangements and explain
how to receive payment.
. Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will
receive payment, up to $100,
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146071) - 2019 - crc - 7/27/18
OnStar 411
Security
If equipped, OnStar provides these
services:
.With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block,
if equipped, OnStar can block
the engine from being restarted.
. With Stolen Vehicle Slowdown,
if equipped, OnStar can work
with law enforcement to
gradually slow the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the
vehicle.
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.Prior to vehicle purchase. Press
Qto set up an account.
. After change in ownership and
at 90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor
can cancel or change account
information.
Selling/Transferring the
Vehicle
Call 1-888-4ONSTAR
(1-888-466-7827) immediately to
terminate your OnStar or connected
services if the vehicle is disposed
of, sold, transferred, or if the
lease ends.
Reactivation for Subsequent
Owners
PressQand follow the prompts to
speak to an Advisor as soon as
possible. The Advisor will update
vehicle records and explain OnStar
or connected service options.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Remote
Services, Roadside Assistance, and
Hands-Free Calling are available on
most vehicles. Not all OnStar
services are available everywhere
or on all vehicles. For more
information, a full description of
OnStar services, system limitations,
and OnStar User Terms, Privacy
Statement, and Software Terms:
. Call 1-888-4ONSTAR
(1-888-466-7827).
. See www.onstar.com (U.S.).
. See www.onstar.ca (Canada).
. Call TTY 1-877-248-2080.
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146071) - 2019 - crc - 7/27/18
OnStar 413
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
10 days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS)
. Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over
or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. See Add-On Electrical
Equipment 0282. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146071) - 2019 - crc - 7/27/18
Connected Services 419
vehicles, the SSID and
password can be changed in
the Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile
devices. Manage data usage by
turning Wi-Fi on or off on your
mobile device, using the myGMC
mobile app, or by contacting an
OnStar Advisor. On some vehicles,
Wi-Fi can also be managed from the
Wi-Fi Hotspot menu.
MyGMC Mobile App (If Available)
Download the myGMC mobile app
to compatible Apple and Android
smartphones. GMC users can
access the following services from a
smartphone:
. Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps. .
Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map
(U.S. market only).
. Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
. Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with GMC on social
media.
Features are subject to change. For
myGMC mobile app information and
compatibility, see my.gmc.com.
An active OnStar or connected
service plan may be required.
A compatible device,
factory-installed remote start, and power locks are required. Data rates
apply. See www.onstar.com for
details and system limitations.
Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
Marketplace
OnStar Advisors can provide offers
from restaurants and retailers on
your route, help locate hotels,
or book a room. These services
vary by market.
OnStar Hands-Free Calling
Make and receive calls with the
built-in wireless calling service,
which requires available minutes.
Functionality of the Voice Command
button may vary by vehicle and
region. For some vehicles, press
=
to open the OnStar app on the
infotainment display, then select
Hands-Free calling. For other
vehicles press
=as follows.
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-12146071) - 2019 - crc - 7/27/18
426 Index
Headlamps (cont'd)Automatic . . . . . . . . . . . . . . . . . . . . . 164
Bulb Replacement . . . . . . . . . . . . 314
Daytime Running
Lamps (DRL) . . . . . . . . . . . . . . . . 163
Flash-to-Pass . . . . . . . . . . . . . . . . . 163
High Intensity Discharge (HID) Lighting . . . . . . . . . . . . . . . 315
High-Beam On Light . . . . . . . . . . 141
High/Low Beam Changer . . . . . 163
Lamps On Reminder . . . . . . . . . 141
Heated Rear Seats . . . . . . . . . . . . . . . . . . . . . 70
Steering Wheel . . . . . . . . . . . . . . . .114
Heated and Ventilated Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Heated Mirrors . . . . . . . . . . . . . . . . . . . 51
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . 200
Heating . . . . . . . . . . . . . . . . . . . . 170, 172
High-Beam On Light . . . . . . . . . . . . 141
Hill and Mountain Roads . . . . . . . . 188
Hill Descent Control (HDC) . . . . . 225
Hill Descent Control Light . . . . . . . 137
Hill Start Assist (HSA) . . . . . . . . . . 221
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 287
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114 How to Wear Seat Belts
Properly . . . . . . . . . . . . . . . . . . . . . . . . 72
HVAC . . . . . . . . . . . . . . . . . . . . . . 170, 172
I
Ignition Positions . . . . . . . . . . . . . . . 195
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 49
Indicator Pedestrian Ahead . . . . . . . . . . . . 137
Vehicle Ahead . . . . . . . . . . . . . . . . 137
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . . . 93
Information Publication Ordering . . . . . . . . . . 404
Infotainment . . . . . . . . . . . . . . . . . . . . 169
Infotainment System . . . . . . . . . . . . 408
Instrument Cluster . . . . . . . . . 122, 125
Interior Rearview Mirrors . . . . . . . . . 52
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North America . . . . . . . . . . . . . . . . . . . . . . . 360
K
Keyless EntryRemote (RKE) System . . . . . . . . . 30
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
L
Labeling, Tire Sidewall . . . . . . . . . . 327
Lamps
Courtesy . . . . . . . . . . . . . . . . . . . . . . 166
Daytime Running (DRL) . . . . . . 163
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 166
Exterior Controls . . . . . . . . . . . . . . 161
Exterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . 168
Front Turn Signal . . . . . . . . . . . . . 315
License Plate . . . . . . . . . . . . . . . . . 316
Malfunction Indicator
(Check Engine) . . . . . . . . . . . . . 133
On Reminder . . . . . . . . . . . . . . . . . 141
Reading . . . . . . . . . . . . . . . . . . . . . . 167
Taillamps . . . . . . . . . . . . . . . . . . . . . 316
Lane Change Alert (LCA) . . . . . . . 256
Lane Departure Warning (LDW) . . . . . . . . . . . . . . . . 258
Lane Keep Assist (LKA) . . . . . . . . 258
Lane Keep Assist Light . . . . . . . . . 137
Lap-Shoulder Belt . . . . . . . . . . . . . . . 74
LATCH System Replacing Parts after a
Crash . . . . . . . . . . . . . . . . . . . . . . . 103
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . . . 98
LED Lighting . . . . . . . . . . . . . . . . . . . . 315
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-12146071) - 2019 - crc - 7/27/18
Index 429
RecommendedFuel . . . . . . . . . . . . . . . . . . . . . . . . . . 260
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . . . 387
Records Maintenance . . . . . . . . . . . . . . . . . . 390
Recreational Vehicle Towing . . . . 364
Reimbursement Program,
GM Mobility . . . . . . . . . . . . . . . . . . . 399
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . . . . . . . . . . . 30
Remote Vehicle Start . . . . . . . . . . . . 36
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . . . 91
Maintenance . . . . . . . . . . . . . . . . . . 388
Replacing Airbag System . . . . . . . . 91
Replacing LATCH System
Parts after a Crash . . . . . . . . . . . . 103
Replacing Seat Belt System Parts after a Crash . . . . . . . . . . . . . 78
Reporting Safety Defects
Canadian Government . . . . . . . . 406
General Motors . . . . . . . . . . . . . . . 406
U.S. Government . . . . . . . . . . . . . 405
Restraints
Where to Put . . . . . . . . . . . . . . . . . . . 97
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . . 202 Reverse Tilt Mirrors . . . . . . . . . . . . . . 52
Roads
Driving, Wet . . . . . . . . . . . . . . . . . . 187
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . . . . 399
Roof Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . 55
Roof Rack System . . . . . . . . . . . . . . 111
Rotation, Tires . . . . . . . . . . . . . . . . . . 339
Routing, Engine Drive Belt . . . . . . 394
Running out of Fuel . . . . . . . . . . . . . 267
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . . . 206
S
Safety Defects ReportingCanadian Government . . . . . . . . 406
General Motors . . . . . . . . . . . . . . . 406
U.S. Government . . . . . . . . . . . . . 405
Safety Locks . . . . . . . . . . . . . . . . . . . . . 41
Safety System Check . . . . . . . . . . . . 78
Scheduling Appointments . . . . . . . 401
Sealant Kit, Tire . . . . . . . . . . . . . . . . 347
Seat Belts . . . . . . . . . . . . . . . . . . . . . . . 71 Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Extender . . . . . . . . . . . . . . . . . . . . . . . . 77
How to Wear Seat BeltsProperly . . . . . . . . . . . . . . . . . . . . . . . 72 Seat Belts (cont'd)
Lap-Shoulder Belt . . . . . . . . . . . . . . 74
Reminders . . . . . . . . . . . . . . . . . . . . 131
Replacing after a Crash . . . . . . . . 78
Use During Pregnancy . . . . . . . . . . 77
Seats Adjustment, Front . . . . . . . . . . . . . . . 60
Folding Seatback . . . . . . . . . . . . . . . 66
Head Restraints . . . . . . . . . . . . . . . . 58
Heated and Ventilated Front . . . . 65
Heated, Rear . . . . . . . . . . . . . . . . . . . 70
Lumbar Adjustment, Front . . . . . . 61
Memory . . . . . . . . . . . . . . . . . . . . . . . . . 62
Power Adjustment, Front . . . . . . . 60
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Reclining Seatbacks . . . . . . . . . . . . 61
Securing Child Restraints . . . . . . . . . . . . . . . . 104, 106
Security Light . . . . . . . . . . . . . . . . . . . . . . . . . . 141
OnStar . . . . . . . . . . . . . . . . . . . . . . . .411
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . 48
Vehicle Alarm . . . . . . . . . . . . . . . . . . . 48
Service . . . . . . . . . . . . . . . . . . . . . . . . . 176 Accessories andModifications . . . . . . . . . . . . . . . . 286
Climate Control System . . . . . . . 170
Doing Your Own Work . . . . . . . . 286
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-12146071) - 2019 - crc - 7/27/18
430 Index
Service (cont'd)Maintenance Records . . . . . . . . 390
Maintenance, General
Information . . . . . . . . . . . . . . . . . . 376
Parts Identification Label . . . . . 391
Scheduling Appointments . . . . . 401
Service Electric Parking Brake Light . . . . . . . . . . . . . . . . . . . . 136
Services
Special Application . . . . . . . . . . . 383
Servicing the Airbag . . . . . . . . . . . . . 89
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . 202
Out of Park . . . . . . . . . . . . . . . . . . . 203
Side Blind Zone Alert (SBZA) . . . 255
Signals, Turn and Lane-Change . . . . . . . . . . . . . . . . . 165
Spare Tire
Compact . . . . . . . . . . . . . . . . . . . . . . 359
Special Application Services . . . . 383
Specifications and Capacities . . . . . . . . . . . . . . . . . . . . . 392
Speedometer . . . . . . . . . . . . . . . . . . . 128
StabiliTrak
OFF Light . . . . . . . . . . . . . . . . . . . . . 138
Start Assist, Hill . . . . . . . . . . . . . . . . . 221
Start Vehicle, Remote . . . . . . . . . . . 36
Starter Switch Check . . . . . . . . . . . 310 Starting the Engine . . . . . . . . . . . . . 197
Steering . . . . . . . . . . . . . . . . . . . . . . . . 182
Heated Wheel . . . . . . . . . . . . . . . . .114
Wheel Adjustment . . . . . . . . . . . . .114
Wheel Controls . . . . . . . . . . . . . . . .114
Stop/Start System . . . . . . . . . . . . . . 199
Storage Areas Cargo Cover . . . . . . . . . . . . . . . . . . .110
Center Console . . . . . . . . . . . . . . . 109
Convenience Net . . . . . . . . . . . . . . 111
Glove Box . . . . . . . . . . . . . . . . . . . . 109
Roof Rack System . . . . . . . . . . . . . 111
Storage Compartments . . . . . . . . . 109
Storing the Tire Sealant and Compressor Kit . . . . . . . . . . . . . . . 353
Struts
Gas . . . . . . . . . . . . . . . . . . . . . . . . . . . 313
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 190
Summer Tires . . . . . . . . . . . . . . . . . . 327
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . 54
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System Forward CollisionAlert (FCA) . . . . . . . . . . . . . . . . . . 250
Infotainment . . . . . . . . . . . . . 169, 408
Roof Rack . . . . . . . . . . . . . . . . . . . . . 111 Systems
Driver Assistance . . . . . . . . . . . . . 242
T
Tachometer . . . . . . . . . . . . . . . . . . . . . 128
Taillamps . . . . . . . . . . . . . . . . . . . . . . . 316
Text Telephone (TTY) Users . . . . 398
Theft-Deterrent Systems . . . . . . . . . 50
Immobilizer . . . . . . . . . . . . . . . . . . . . . 49
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 325 All-Season . . . . . . . . . . . . . . . . . . . . 326
Buying New Tires . . . . . . . . . . . . . 341
Chains . . . . . . . . . . . . . . . . . . . . . . . . 345
Changing . . . . . . . . . . . . . . . . . . . . . 354
Compact Spare . . . . . . . . . . . . . . . 359
Designations . . . . . . . . . . . . . . . . . 329
Different Size . . . . . . . . . . . . . . . . . 342
If a Tire Goes Flat . . . . . . . . . . . . 345
Inspection . . . . . . . . . . . . . . . . . . . . 339
Pressure . . . . . . . . . . . . . . . . . . . . . . 332
Pressure Light . . . . . . . . . . . . . . . . 139
Pressure Monitor Operation . . 335
Pressure Monitor System . . . . . 334
Rotation . . . . . . . . . . . . . . . . . . . . . . 339
Sealant and
Compressor Kit . . . . . . . . . . . . . 347