GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146071) - 2019 - crc - 7/27/18
Driving and Operating 203
Torque Lock
Torque lock is when the weight of
the vehicle puts too much force on
the parking pawl in the
transmission. This happens when
parking on a hill and shifting the
transmission into P (Park) is not
done properly and then it is difficult
to shift out of P (Park). To prevent
torque lock, set the parking brake
and then shift into P (Park). To find
out how, see“Shifting Into Park”
listed previously.
On certain steep grades, the
transmission will automatically set
the parking brake to prevent
torque lock.
If torque lock does occur, the
vehicle may need to be pushed
uphill by another vehicle to relieve
the parking pawl pressure, so you
can shift out of P (Park).
Shifting out of Park
This vehicle is equipped with an
electronic transmission. If the
vehicle has an uncharged battery or
a battery with low voltage, try charging or jump starting the
battery. See
Jump Starting - North
America 0360.
To shift out of P (Park): 1. Ensure the engine is running.
2. Apply the brake pedal.
3. Press or pull the desired shift switch on the center stack.
4. The P indicator will turn white and the gear indicator will turn
red when the vehicle is no
longer in P (Park).
If the vehicle cannot shift out of
P (Park), a Driver Information
Center (DIC) message will be
displayed. See your dealer for
service.
Diesel Engine Only
Vehicles with a diesel engine do not
have manual park release. To shift
to N (Neutral) with the engine off.
1. Turn the ignition off.
2. Put the ignition in service mode. See Ignition Positions
0 195 3. Apply the brake pedal.
4. Press and hold the N (Neutral)
button until N is illuminated
in red.
5. When N (Neutral) is no longer needed, shift to P (Park) and
turn the ignition off.
Manual Park Release (Gasoline
Engine Only)
Vehicles with a gasoline engine may
include a manual park release that
can be used to shift the vehicle into
N (Neutral) when the engine is not
running.
{Warning
The transmission will be placed in
N (Neutral) when the manual park
release is pulled. The vehicle can
roll and you or others could be
injured. Ensure the vehicle is on
level ground.
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146071) - 2019 - crc - 7/27/18
Driving and Operating 207
Diesel Particulate
Filter
The Diesel Particulate Filter (DPF)
system filters soot particles out of
the exhaust gases. The DPF is
under the vehicle in the exhaust
system.
Depending on a number of factors
monitored by the engine computer,
the DPF will need to be cleaned of
accumulated solids. When a
cleaning is needed, the engine
computer will initiate a self-cleaning
function that runs automatically
during driving without any
notification. The filter is cleaned by
periodically burning off the soot
particles at high temperature. This
process takes place automatically
under set driving conditions and
may take up to 25 minutes. Fuel
consumption may be higher during
this period.
While the DPF cleaning is
automatically controlled by the
engine computer, the vehicle will
need to operate continuously for
approximately 25 minutes and atspeeds greater than 50 km/h
(30 mph) to clean the DPF
effectively.
If the vehicle is used for numerous
short trips or extended slow-speed
operation, the engine computer may
not be able to adequately heat up
the exhaust system to clean the
DPF effectively. The engine
computer has been designed to
continuously monitor the condition
of the DPF. When the engine
computer detects that the DPF is
nearly full of particulates and that
the vehicle is not being operated in
a manner that would allow effective
automatic DPF cleaning, a Driver
Information Center (DIC) message
will display. Start the cleaning
process as soon as possible.
Cleaning Process
To activate the cleaning process,
continue driving safely, and keep
vehicle speed above 50 km/h (30
mph) until the warning message in
the DIC turns off.
If the vehicle continues to be driven
with the DPF warning message on,
and the exhaust filter is not cleaned
as required, the malfunction
indicator lamp and the ENGINE
POWER IS REDUCED message
will come on. Dealer service is
necessary.
See
Malfunction Indicator Lamp
(Check Engine Light) 0133.
{Warning
During DPF self cleaning or
during extended idling while
parked, the exhaust system and
exhaust gases are very hot.
Things that burn could touch hot
exhaust parts under the vehicle
and ignite. You or others could be
burned. Do not park, or idle for an
extended period of time, near or
over papers, leaves, dry grass,
or other things that can burn.
Keep the exhaust area clear of
material that could ignite or burn.
See Parking over Things That
Burn 0205 for more information.
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146071) - 2019 - crc - 7/27/18
Driving and Operating 209
Caution
Do not mix fuel with DEF, and do
not put DEF in the fuel tank. This
could lead to costly repairs that
might not be covered by the
vehicle warranty.
It is recommended to fill the DEF
tank on level ground and when the
vehicle is not running. When adding
fluid, it is recommended to fill the
DEF tank.
Caution
Do not overfill the DEF tank and
do not allow DEF to contact the
finished surfaces of the vehicle,
as it could damage the vehicle
finish. If DEF is spilled during
filling, wipe any affected surface
with a damp cloth.
Do not top off the DEF tank. If using
a bottle or jug to refill DEF, follow
the instructions on the container
label and use a dedicated fill aid. In certain cold conditions, it is
possible to find some frozen DEF in
the DEF fill pipe opening. If this
condition prevents the filling of a
DEF tank, place the vehicle in a
warm garage overnight.
For information on how to fill the
DEF tank, see
Filling the Tank
(Gasoline) 0268 orFilling the Tank
(Diesel) 0270.
Exhaust Fluid Low
A full DEF tank will last for several
thousand kilometers (miles),
depending on vehicle usage. As the
exhaust fluid level drops, warnings
will automatically be displayed in the
DIC. Exhaust fluid level status is
available in the DIC. See “Diesel
Exhaust Fluid (DEF) Level (Diesel
Engine Only)” inDriver Information
Center (DIC) (Base and Midlevel)
0 142 orDriver Information Center
(DIC) (Uplevel) 0147.
To avoid vehicle speed limitations,
the DEF tank should be refilled at
the first opportunity after a low
warning indication. If DEF is added
before the EXHAUST FLUID EMPTY REFILL NOW message
appears, it may take several km/mi
for the DIC message to update.
If the vehicle speed has been
limited and DEF has been added, it
may take up to 30 seconds after
engine start with the vehicle
stopped for the EXHAUST FLUID
EMPTY REFILL NOW message to
clear. If the vehicle is driven prior to
the DIC message clearing, the
vehicle speed will still be limited.
If the DIC message clears while
driving, the speed limitation will be
removed gradually.
If DEF is added under freezing
conditions, additional time may be
required to remove speed limitations
and it may require less fluid to fill
the DEF tank.
The DIC message EXHAUST
FLUID RANGE: XXXX km (mi)
displays at approximately 1 600 km
(1,000 mi) of fluid range remaining.
This message appears again at
approximately 500 km (300 mi) of
remaining range before the exhaust
fluid tank becomes empty.
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146071) - 2019 - crc - 7/27/18
214 Driving and Operating
If the vehicle is in ACC/
ACCESSORY, the transmission can
be shifted into P (Park).
If ENGINE START/STOP is pressed
twice while at a relatively high
speed, the engine will turn off and
the transmission will automatically
shift to N (Neutral). Once the vehicle
is stopped, P (Park) can be
selected.
P :This position locks the drive
wheels. Use P (Park) when starting
the vehicle to ensure the vehicle
does not move.
{Warning
It is dangerous to get out of the
vehicle if the transmission is not
in P (Park) with the parking brake
set. The vehicle can roll.
Do not leave the vehicle when the
engine is running. If the engine
has been left running, the vehicle
can move suddenly. You or others
could be injured. To be sure the
(Continued)
Warning (Continued)
vehicle will not move, even when
on fairly level ground, always set
the parking brake and place the
transmission into P (Park).
SeeShifting Into Park 0202 and
Driving Characteristics and
Towing Tips 0274.
This vehicle is equipped with an
electronic transmission. The
R (Reverse) and D (Drive) shift
switches are designed to prevent
inadvertent shifting out of P (Park)
unless the ignition is on, and the
brake pedal is applied.
For vehicles with a diesel engine,
the vehicle does not need to be on
to shift out of P (Park).
When the vehicle is stopped, press
ENGINE START/STOP to turn off
the vehicle. The transmission will
shift to P (Park) automatically.
The vehicle will not shift into
P (Park) if it is moving too fast. Stop
the vehicle and shift into P (Park). To shift in and out of P (Park), see
Shifting Into Park
0202 andShifting
out of Park 0203.
R : Use this gear to back up.
If the vehicle is shifted from either
R (Reverse) to D (Drive),
or D (Drive) to R (Reverse) while the
speed is too high, the vehicle will
shift to N (Neutral). Reduce the
vehicle speed and try the shift
again.
To shift into R (Reverse): 1. Bring the vehicle to a complete stop.
2. Pull the R (Reverse) switch on the center stack.
To shift out of R (Reverse):
1. Bring the vehicle to a complete stop.
2. Shift to the desired gear.
At low vehicle speeds, R (Reverse)
can be used to rock the vehicle
back and forth to get out of snow,
ice, or sand without damaging the
transmission. See If the Vehicle Is
Stuck 0190.
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146071) - 2019 - crc - 7/27/18
Driving and Operating 215
N :In this position, the engine does
not connect with the wheels. To
restart the engine when the vehicle
is already moving, use
N (Neutral) only.
{Warning
Shifting into a drive gear while the
engine is running at high speed is
dangerous. Unless your foot is
firmly on the brake pedal, the
vehicle could move very rapidly.
You could lose control and hit
people or objects. Do not shift
into a drive gear while the engine
is running at high speed.
Caution
Shifting out of P (Park) or
N (Neutral) with the engine
running at high speed may
damage the transmission. The
repairs would not be covered by
(Continued)
Caution (Continued)
the vehicle warranty. Be sure the
engine is not running at high
speed when shifting the vehicle.
Caution
The vehicle is not designed to
stay in N (Neutral) for extended
periods of time. It will
automatically shift into P (Park).
To shift into N (Neutral), press the
N (Neutral) switch until the N
indicator displays.
To shift out of N (Neutral): 1. Bring the vehicle to a complete stop.
2. Shift to the desired gear.
Car Wash Mode
This vehicle includes a Car Wash
Mode that allows the vehicle to
remain in N (Neutral) for use in
automatic car washes. Car Wash Mode is not to be used
for vehicle towing. If the vehicle
needs to be towed, see
Towing the
Vehicle 0363
Caution
The vehicle is not designed to
stay in N (Neutral) for extended
periods of time. It will
automatically shift into P (Park) if
left in Car Wash Mode.
Car Wash Mode (Engine Off –
Driver in Vehicle)
To place the vehicle in N (Neutral)
with the engine off and the vehicle
occupied:
1. Drive to the entrance of the car wash.
2. Apply the brake pedal.
3. Shift to N (Neutral).
4. Turn off the engine and release the brake pedal.
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146071) - 2019 - crc - 7/27/18
216 Driving and Operating
5. The indicator should continueto show N. If it does not, start
the engine and repeat
Steps 2–4.
6. The vehicle is now ready for the car wash.
Car Wash Mode (Engine Off –
Driver out of Vehicle)
To place the vehicle in N (Neutral)
with the engine off and the vehicle
unoccupied:
1. Drive to the entrance of the car wash.
2. Apply the brake pedal.
3. Open the door.
4. Shift to N (Neutral).
5. Turn off the engine and release the brake pedal.
6. The indicator should continue to show N. If it does not, start
the engine and repeat
Steps 2–5.
7. Exit the vehicle and close the door. The vehicle is now ready
for the car wash. 8. The vehicle may automatically
shift to P (Park) upon re-entry.
Car Wash Mode (Engine On –
Driver in Vehicle)
To place the vehicle in N (Neutral)
with the engine on and the vehicle
occupied:
1. Drive to the entrance of the car wash.
2. Apply the brake pedal.
3. Shift to N (Neutral).
4. Release the brake pedal. The vehicle is now ready for the
car wash.
Car Wash Mode (Engine On –
Driver out of Vehicle)
To place the vehicle in N (Neutral)
with the engine on and the vehicle
unoccupied:
1. Drive to the entrance of the car wash.
2. Apply the brake pedal.
3. Open the door. 4. Shift to N (Neutral), then
release the brake pedal.
5. The indicator should continue to show N. If it does not, repeat
Steps 2–4.
6. Exit the vehicle and close the door. The vehicle is now ready
for the car wash.
7. The vehicle may automatically shift to P (Park) upon re-entry.
Caution
A transmission hot message may
display if the automatic
transmission fluid is too hot.
Driving under this condition can
damage the vehicle. Stop and idle
the engine to cool the automatic
transmission fluid. This message
clears when the transmission fluid
has cooled sufficiently.
D : This position is for normal
driving. If more power is needed for
passing, press the accelerator
pedal down.
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146071) - 2019 - crc - 7/27/18
Driving and Operating 217
To shift into D (Drive):1. Bring the vehicle to a complete stop.
2. Pull the D (Drive) switch on the center stack.
To shift out of D (Drive):
1. Bring the vehicle to a complete stop.
2. Shift to the desired gear.
Downshifting the transmission in
slippery road conditions could result
in skidding. See “Skidding”under
Loss of Control 0183.
Caution
Spinning the tires or holding the
vehicle in one place on a hill
using only the accelerator pedal
may damage the transmission.
The repair will not be covered by
the vehicle warranty. If the vehicle
is stuck, do not spin the tires.
When stopping on a hill, use the
brakes to hold the vehicle in
place.
Manual Mode
Electronic Range Select
(ERS) Mode
ERS or manual mode allows for the
selection of the range of gear
positions. Use this mode when
driving downhill or towing a trailer to
limit the top gear and vehicle speed.
The shift position indicator within the
Driver Information Center (DIC) will
display a number next to the L
indicating the highest available gear
under manual mode and the driving
conditions when manual mode was
selected. To use this feature:
1. With the vehicle in D (Drive), press the L (Low) button.
2. Press the plus or minus button on the center stack to increase
or decrease the gear range
available.
When shifting to L (Low), the
transmission will shift to a preset
lower gear range. For this preset
range, the highest gear available is
displayed next to the L in the DIC.
See Driver Information Center (DIC)
(Base and Midlevel) 0142 orDriver
Information Center (DIC) (Uplevel)
0 147. All gears below that number
are available to use. For example,
when 4 (Fourth) is shown next to the
L, 1 (First) through 4 (Fourth) gears
are shifted automatically. To shift to
5 (Fifth) gear, press the + (Plus)
button or shift into D (Drive).
L (Low) will prevent shifting to a
lower gear range if the engine
speed is too high. If vehicle speed is
not reduced within the time allowed,
the lower gear range shift will not be
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146071) - 2019 - crc - 7/27/18
218 Driving and Operating
completed. Slow the vehicle, then
press the−(Minus) button to the
desired lower gear range.
While using ERS, cruise control can
be used.
Tow/Haul Mode
For information on the Tow/Haul
Mode, see Driver Mode Control
0 226.
Automatic Engine Grade
Braking
Automatic Engine Grade Braking
assists when driving downhill.
It maintains vehicle speed by
automatically implementing a shift
pattern that uses the engine and the
transmission to slow the vehicle. The system will automatically
command downshifts to reduce
vehicle speed. The normal shift
pattern will return once the vehicle
is on a low grade or when the
accelerator pedal is pressed.
While in the Electronic Range
Select (ERS) mode, grade braking
is deactivated, allowing the driver to
select a range and limiting the
highest gear available. Grade
braking is available for normal
driving and in Tow/Haul Mode.
See
Automatic Transmission 0213.
Drive Systems
All-Wheel Drive
For information on All-Wheel
Drive (AWD), see Driver Mode
Control 0226.