GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146071) - 2019 - crc - 7/27/18
28 In Brief
Special DPF Driver Messages
If the vehicle is used for numerous
short trips or extended slow-speed
operation, the engine computer may
not be able to clean the DPF
effectively. If this happens, a Driver
Information Center (DIC) message
will display.
If the vehicle continues to be driven
in a manner that prevents effective
DPF cleaning, the DPF will become
plugged. If this occurs, the engine
computer will turn on the
malfunction indicator lamp in the
instrument cluster and a DIC
message will display. SeeDiesel
Particulate Filter 0207, Fuel for
Diesel Engines 0262 andEngine
Oil 0294.
Diesel Exhaust Fluid
Diesel Exhaust Fluid (DEF) is used
with diesel engines to reduce the
amount of regulated emissions
produced. The DEF system must be
maintained for the vehicle to run properly. It is normal to hear the
DEF system purge fluid back into
the tank after the vehicle is shut off.
Locating Diesel Exhaust Fluid
DEF can be purchased at a GMC
dealer. It can also be purchased at
authorized vehicle dealerships.
Additionally, some diesel fueling
stations or retailers may have DEF.
For vehicles with an active OnStar
service plan, OnStar can help to
locate a DEF retailer. See
Customer
Assistance Offices 0397 for phone
numbers to assist you in contacting
a GM dealer. See Recommended
Fluids and Lubricants 0387.
As the DEF tank becomes low on
fluid, warnings begin with
approximately 1 600 km (1,000 mi)
of remaining range. These warnings
will increase in intensity as the tank
becomes empty. Once the tank is
empty, the vehicle speed will be
limited. If there is an issue with the
quality of the fluid or the exhaust
fluid system, warnings will be
displayed in the Driver Information
Center (DIC). See Diesel Exhaust
Fluid 0208.
Roadside Assistance
Program
U.S.: 1-888-881-3302
TTY Users (U.S. Only):
1-888-889-2438
Canada: 1-800-268-6800
New GMC owners are automatically
enrolled in the Roadside Assistance
Program.
See Roadside Assistance Program
0 399.
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146071) - 2019 - crc - 7/27/18
Keys, Doors, and Windows 31
Other conditions can impact the
performance of the transmitter. See
Remote Keyless Entry (RKE)
System030.
With Remote Start Shown, Without
Similar
Q:Press to lock all doors. The turn
signal indicators may flash and/or
the horn may sound on the second
press to indicate locking. See
Vehicle Personalization 0152.
If the driver door is open when
Qis
pressed and Open Door
Anti-Lockout is enabled, all doors
will lock and then the driver door will
immediately unlock. See VehiclePersonalization
0152. If the
passenger door is open when
Qis
pressed, all doors lock.
Pressing
Qmay also arm the
theft-deterrent system. See Vehicle
Alarm System 048.
K:Press to unlock the driver door.
Press unlock again within
five seconds to unlock all doors.
The RKE transmitter can be
programmed to unlock all doors on
the first button press. See Vehicle
Personalization 0152. When
remotely unlocking the vehicle at
night the fog lamps and back-up
lamps will come on for about
20 seconds to light your approach to
the vehicle. The turn signal
indicators may flash to indicate
unlocking. See Vehicle
Personalization 0152.
Pressing
Kwill disarm the
theft-deterrent system. See Vehicle
Alarm System 048. If equipped, press and hold
Kto
remotely open all of the windows,
if enabled. See Vehicle
Personalization 0152.
/:If equipped, press and releaseQand then immediately press and
hold
/for at least four seconds to
start the engine from outside the
vehicle using the RKE transmitter.
See Remote Vehicle Start 036.
7:Press and release one time to
initiate vehicle locator. The exterior
lamps flash and the horn chirps
three times. Press and hold
7for
three seconds to sound the panic
alarm. The horn sounds and the
turn signal lamps flash for
30 seconds, or until
7is pressed
again or the vehicle is started.
b: Press twice quickly to open or
close the liftgate.
Press once to stop the liftgate from
moving.
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146071) - 2019 - crc - 7/27/18
34 Keys, Doors, and Windows
1. Place the two recognizedtransmitters in the cupholder.
2. Remove the key lock cylinder cap on the driver door handle.
See Door Locks 038. Insert
the vehicle key of the new
transmitter into the key lock
cylinder on the driver door
handle and turn the key,
counterclockwise, to the unlock
position five times within
10 seconds.
The DIC displays READY FOR
REMOTE #2, 3, 4, ETC.
3. Remove the two recognized transmitters from the
cupholder.
4. Place the new transmitter into the cupholder.
5. Press ENGINE START/STOP. When the transmitter is learned
the DIC display will show that it
is ready to program the next
transmitter.
6. Remove the transmitter from the cupholder and press
Kor
Qon the RKE transmitter. To program additional
transmitters, repeat Steps 4–6.
When all additional transmitters
are programmed, press and
hold ENGINE START/STOP for
12 seconds to exit
programming mode.
7. Put the key back into the transmitter.
8. Replace the key lock cylinder cap. See Door Locks 038.
Programming without Recognized
Transmitters
If two currently recognized
transmitters are not available, follow
this procedure to program up to
eight transmitters. This feature is
not available in Canada. This
procedure will take approximately
30 minutes to complete. The vehicle
must be off and all of the
transmitters you wish to program
must be with you. 1. Remove the key lock cylinder cap on the driver door handle.
See Door Locks 038. Insert
the vehicle key of the transmitter into the key lock
cylinder on the driver door
handle and turn the key,
counterclockwise, to the unlock
position five times within
10 seconds.
The DIC displays REMOTE
LEARN PENDING,
PLEASE WAIT.
2. Wait for 10 minutes until the DIC displays PRESS ENGINE
START BUTTON TO LEARN
and then press ENGINE
START/STOP.
The DIC display will again
show REMOTE LEARN
PENDING, PLEASE WAIT.
3. Repeat Step 2 two additional times. After the third time all
previously known transmitters
will no longer work with the
vehicle. Remaining transmitters
can be relearned during the
next steps.
The DIC display should now
show READY FOR REMOTE
# 1.
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146071) - 2019 - crc - 7/27/18
Keys, Doors, and Windows 35
4. Place the new transmitter intothe cupholder.
5. Press ENGINE START/STOP. When the transmitter is learned
the DIC display will show that it
is ready to program the next
transmitter.
6. Remove the transmitter from the cupholder and press
Kor
Qon the RKE transmitter.
To program additional
transmitters, repeat Steps 4–6. When all additional transmitters
are programmed, press and
hold ENGINE START/STOP for
12 seconds to exit
programming mode.
7. Put the key back into the transmitter.
8. Replace the key lock cylinder cap. See Door Locks 038.
Starting the Vehicle with a Low
Transmitter Battery
When the vehicle is started, if the
transmitter battery is weak, the DIC
may display NO REMOTE
DETECTED or NO REMOTE KEY
WAS DETECTED PLACE KEY IN
TRANSMITTER POCKET THEN
START YOUR VEHICLE. The DIC
may also display REPLACE
BATTERY IN REMOTE KEY.
To start the vehicle:1. Place the transmitter in the
cupholder.
2. With the vehicle in P (Park) or N (Neutral), press the brake
pedal and ENGINE
START/STOP.
Replace the transmitter battery
as soon as possible.
Battery Replacement
Replace the battery in the
transmitter soon if the DIC displays
REPLACE BATTERY IN
REMOTE KEY.
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146071) - 2019 - crc - 7/27/18
36 Keys, Doors, and Windows
Caution
When replacing the battery, do
not touch any of the circuitry on
the transmitter. Static from your
body could damage the
transmitter.
To replace the battery: 1. Press the button on the side of the RKE transmitter to pull out
the key. Never pull the key out
without pressing the button.
2. Insert a flat, thin object in thecenter of the transmitter to
separate and remove the back
cover.
3. Lift the battery with a flat
object.
4. Remove the battery.
5. Insert the new battery, positive side toward the back cover.
Replace with a CR2032 or
equivalent battery.
6. Push together the transmitter.
Remote Vehicle Start
If equipped, this feature allows you
to start the engine from outside the
vehicle.
/: This button will be on the RKE
transmitter if the vehicle has remote
start.
The climate control system will use
the previous settings during a
remote start. The rear defog may
come on during remote start based
on cold ambient conditions. The
rear defog indicator light does not
come on during remote start.
If equipped with heated and
ventilated front seats, they may
come on during a remote start. See
Heated and Ventilated Front Seats
0 65.
If equipped with a heated steering
wheel, it may come on during a
remote start. See Heated Steering
Wheel 0114.
Laws in some local communities
may restrict the use of remote
starters. For example, some laws
require a person using remote start
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146071) - 2019 - crc - 7/27/18
Keys, Doors, and Windows 37
to have the vehicle in view. Check
local regulations for any
requirements.
Do not use the remote start feature
if the vehicle is low on fuel. The
vehicle could run out of fuel.
Other conditions can affect the
performance of the transmitter. See
Remote Keyless Entry (RKE)
System030.
Starting the Engine Using Remote
Start
1. Press and release
Qon the
RKE transmitter.
2. Immediately press and hold
/
for at least four seconds or until
the turn signal lamps flash. The
turn signal lamps flashing
confirms the request to remote
start the vehicle has been
received.
The parking lamps will turn on
and remain on as long as the
engine is running. The
vehicle's doors will be locked. 3. Turn the ignition on before
driving.
The engine will shut off after
15 minutes unless a time
extension is done or the
ignition is turned on.
Extending Engine Run Time
For a 15-minute extension, after
30 seconds repeat Steps 1 and 2
while the engine is still running. The
remote start can be extended once.
When the remote start is extended,
the second 15 minutes will be
added.
For example, if the engine has been
running for 15 minutes, and
15 minutes are added, the engine
will run for a total of 30 minutes.
A maximum of two remote starts or
a start with an extension are
allowed between ignition cycles.
The ignition must be turned on and
then back off to use remote start
again. Canceling a Remote Start
To shut off the engine:
.
Press and hold
/until the
parking lamps turn off.
. Turn on the hazard warning
flashers.
. Turn the ignition on and then off.
Conditions in Which Remote Start
Will Not Work
The remote vehicle start feature will
not operate if:
. A transmitter is in the vehicle.
. The hood is not closed.
. The hazard warning flashers
are on.
. There is an emission control
system malfunction.
. The engine coolant temperature
is too high.
. The oil pressure is low.
. Two remote vehicle starts or a
start with an extension have
already been used.
. The vehicle is not in P (Park).
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146071) - 2019 - crc - 7/27/18
42 Keys, Doors, and Windows
Manual Safety Locks
If equipped, the safety lock is on the
inside edge of the rear doors. To
use the safety lock:1. Move the lever down to the lock position.
2. Close the door.
3. Do the same for the other rear door. To open a rear door when the safety
lock is on:
1. Unlock the door by activating the inside handle, by pressing
the power door lock switch,
or by using the Remote
Keyless Entry (RKE)
transmitter.
2. Open the door from the outside.
When the safety lock is enabled,
adults and older children will not be
able to open the rear door from the
inside. Cancel the safety locks to
enable the doors to open from the
inside.
To cancel the safety lock: 1. Unlock the door and open it from the outside.
2. Move the lever up to unlock. Do the same for the other door.
Doors
Liftgate
{Warning
Exhaust gases can enter the
vehicle if it is driven with the
liftgate or trunk/hatch open,
or with any objects that pass
through the seal between the
body and the trunk/hatch or
liftgate. Engine exhaust contains
carbon monoxide (CO) which
cannot be seen or smelled. It can
cause unconsciousness and even
death.
If the vehicle must be driven with
the liftgate or trunk/hatch open:
. Close all of the windows.
. Fully open the air outlets on
or under the instrument
panel.
(Continued)
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146071) - 2019 - crc - 7/27/18
Keys, Doors, and Windows 43
Warning (Continued)
.Adjust the climate control
system to a setting that
brings in only outside air
and set the fan speed to the
highest setting. See
“Climate Control Systems”
in the Index.
. If the vehicle is equipped
with a power liftgate, disable
the power liftgate function.
See Engine Exhaust 0206.
Caution
To avoid damage to the liftgate or
liftgate glass, make sure the area
above and behind the liftgate is
clear before opening it.
Manual Liftgate
To unlock the liftgate, pressKon
the power door lock switch or press
Kon the Remote Keyless Entry (RKE) transmitter twice within
five seconds. See
Remote Keyless
Entry (RKE) System Operation 030.
To open the liftgate, press the touch
pad on the bottom of the liftgate and
lift up.
Use the pull cup to lower and close
the liftgate. Do not press the touch
pad while closing the liftgate. This
may cause the liftgate to be
unlatched.
If equipped with Keyless Access,
the liftgate can be opened when
locked if the RKE transmitter is within 1 m (3 ft) of the touch pad.
See
Remote Keyless Entry (RKE)
System Operation 030.
The liftgate has an electric latch.
If the battery is disconnected or has
low voltage, the liftgate will not
open. The liftgate will resume
operation when the battery is
reconnected and charged.
Always close the liftgate before
driving.
Power Liftgate Operation
{Warning
You or others could be injured if
caught in the path of the power
liftgate. Make sure there is no one
in the way of the liftgate as it is
opening and closing.