2019 GMC TERRAIN lock

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146071) - 2019 - crc - 7/27/18
404 Customer Information
.Vehicle make, model, and
model year
. Vehicle Identification
Number (VIN)
. Insurance company and policy
number
. General description of the
damage to the other vehicle
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? 084.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Publication Ordering
Information
Service Manuals
Service manuals have the diagnosis
and repair information on the
engine, transmission, axle,
suspension, brakes, electrical
system, steering system, body, etc.
Customer Literature
Owner
’s manuals are written
specifically for owners and are
intended to provide basic
operational information about the
vehicle. The owner ’s manual
includes the Maintenance Schedule
for all models.
Customer literature publications
available for purchase include
owner ’s manuals, warranty
manuals, infotainment manuals, and
portfolios. Portfolios include an
owner ’s manual, warranty manual,
infotainment manual, if applicable,
and zip lock bag or pouch.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146071) - 2019 - crc - 7/27/18
Customer Information 407
Vehicle Data
Recording and
Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven. For example, the
vehicle uses computer modules to
monitor and control engine and
transmission performance, to
monitor the conditions for airbag
deployment and deploy them in a
crash, and, if equipped, to provide
antilock braking to help the driver
control the vehicle. These modules
may store data to help the dealer
technician service the vehicle.
Some modules may also store data
about how the vehicle is operated,
such as rate of fuel consumption or
average speed. These modules may
retain personal preferences, such as
radio presets, seat positions, and
temperature settings.
Event Data Recorders
This vehicle is equipped with an
event data recorder (EDR). The
main purpose of an EDR is to
record, in certain crash or near
crash-like situations, such as an air
bag deployment or hitting a road
obstacle, data that will assist in
understanding how a vehicle’s
systems performed. The EDR is
designed to record data related to
vehicle dynamics and safety
systems for a short period of time,
typically 30 seconds or less. The
EDR in this vehicle is designed to
record such data as:
.How various systems in your
vehicle were operating;
. Whether or not the driver and
passenger safety belts were
buckled/fastened;
. How far (if at all) the driver was
depressing the accelerator and/
or brake pedal; and,
. How fast the vehicle was
traveling. These data can help provide a
better understanding of the
circumstances in which crashes and
injuries occur.
Note
EDR data are recorded by your
vehicle only if a non-trivial crash
situation occurs; no data are
recorded by the EDR under normal
driving conditions and no personal
data (e.g., name, gender, age, and
crash location) are recorded.
However, other parties, such as law
enforcement, could combine the
EDR data with the type of
personally identifying data routinely
acquired during a crash
investigation.
To read data recorded by an EDR,
special equipment is required, and
access to the vehicle or the EDR is
needed. In addition to the vehicle
manufacturer, other parties, such as
law enforcement, that have the
special equipment, can read the
information if they have access to
the vehicle or the EDR.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146071) - 2019 - crc - 7/27/18
OnStar 411
Security
If equipped, OnStar provides these
services:
.With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block,
if equipped, OnStar can block
the engine from being restarted.
. With Stolen Vehicle Slowdown,
if equipped, OnStar can work
with law enforcement to
gradually slow the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the
vehicle.
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.Prior to vehicle purchase. Press
Qto set up an account.
. After change in ownership and
at 90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor
can cancel or change account
information.
Selling/Transferring the
Vehicle
Call 1-888-4ONSTAR
(1-888-466-7827) immediately to
terminate your OnStar or connected
services if the vehicle is disposed
of, sold, transferred, or if the
lease ends.
Reactivation for Subsequent
Owners
PressQand follow the prompts to
speak to an Advisor as soon as
possible. The Advisor will update
vehicle records and explain OnStar
or connected service options.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Remote
Services, Roadside Assistance, and
Hands-Free Calling are available on
most vehicles. Not all OnStar
services are available everywhere
or on all vehicles. For more
information, a full description of
OnStar services, system limitations,
and OnStar User Terms, Privacy
Statement, and Software Terms:
. Call 1-888-4ONSTAR
(1-888-466-7827).
. See www.onstar.com (U.S.).
. See www.onstar.ca (Canada).
. Call TTY 1-877-248-2080.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146071) - 2019 - crc - 7/27/18
OnStar 413
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
10 days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS)
. Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over
or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. See Add-On Electrical
Equipment 0282. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146071) - 2019 - crc - 7/27/18
Connected Services 419
vehicles, the SSID and
password can be changed in
the Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile
devices. Manage data usage by
turning Wi-Fi on or off on your
mobile device, using the myGMC
mobile app, or by contacting an
OnStar Advisor. On some vehicles,
Wi-Fi can also be managed from the
Wi-Fi Hotspot menu.
MyGMC Mobile App (If Available)
Download the myGMC mobile app
to compatible Apple and Android
smartphones. GMC users can
access the following services from a
smartphone:
. Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps. .
Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map
(U.S. market only).
. Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
. Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with GMC on social
media.
Features are subject to change. For
myGMC mobile app information and
compatibility, see my.gmc.com.
An active OnStar or connected
service plan may be required.
A compatible device,
factory-installed remote start, and power locks are required. Data rates
apply. See www.onstar.com for
details and system limitations.
Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
Marketplace
OnStar Advisors can provide offers
from restaurants and retailers on
your route, help locate hotels,
or book a room. These services
vary by market.
OnStar Hands-Free Calling
Make and receive calls with the
built-in wireless calling service,
which requires available minutes.
Functionality of the Voice Command
button may vary by vehicle and
region. For some vehicles, press
=
to open the OnStar app on the
infotainment display, then select
Hands-Free calling. For other
vehicles press
=as follows.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-12146071) - 2019 - crc - 7/27/18
Index 421
IndexA
About Driving the Vehicle . . . . . . . . . 3
Accessories andModifications . . . . . . . . . . . . . . . . . . 286
Accessory Power . . . . . . . . . . . . . . . 202
Adaptive Cruise Control . . . . . . . . 232
Add-On Electrical Equipment . . . 282
Additional Information
OnStar . . . . . . . . . . . . . . . . . . . . . . . .411
Additional Maintenance
and Care . . . . . . . . . . . . . . . . . . . . . . 384
Adjustments Lumbar, Front Seats . . . . . . . . . . . . 61
Air Cleaner/Filter, Engine . . . . . . . 299
Air Conditioning . . . . . . . . . . . 170, 172
Air Filter, Passenger
Compartment . . . . . . . . . . . . . . . . . 175
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 175
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . 90
How Does an AirbagRestrain? . . . . . . . . . . . . . . . . . . . . . 83
Passenger Sensing System . . . . 85
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 83
What Will You See after an Airbag Inflates? . . . . . . . . . . . . . . . 84 Airbag System (cont'd)
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 82
Where Are the Airbags? . . . . . . . . 81
Airbags Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . . . 89
Passenger Status Indicator . . . 132
Readiness Light . . . . . . . . . . . . . . 131
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . . . 89
System Check . . . . . . . . . . . . . . . . . . 79
Alarm Vehicle Security . . . . . . . . . . . . . . . . 48
Alert Lane Change . . . . . . . . . . . . . . . . . 256
Side Blind Zone (SBZA) . . . . . . 255
All-Season Tires . . . . . . . . . . . . . . . . 326
All-Wheel Drive . . . . . . . . . . . . 218, 310
Antilock Brake System (ABS) . . . 219
Warning Light . . . . . . . . . . . . . . . . . 136
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . 367
Interior . . . . . . . . . . . . . . . . . . . . . . . . 371
Assistance Program, Roadside . . . . . . . . . . . . . . . . . . . . . . 399
Assistance Systems for Driving . . . . . . . . . . . . . . . . . . . . . . . . 249

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-12146071) - 2019 - crc - 7/27/18
422 Index
Assistance Systems forParking and Backing . . . . . . . . . . 243
Auto Stop Stop/Start System . . . . . . . . . . . . 199
Automatic Dimming Mirrors . . . . . . . . . . . . . . . . 52
Door Locks . . . . . . . . . . . . . . . . . . . . . 41
Forward Braking . . . . . . . . . . . . . . 252
Headlamp System . . . . . . . . . . . . 164
Transmission . . . . . . . . . . . . . . . . . 213
Transmission Fluid . . . . . . . . . . . 299
Automatic Transmission Manual Mode . . . . . . . . . . . . . . . . . 217
B
BatteryExterior Lighting Battery
Saver . . . . . . . . . . . . . . . . . . . . . . . 168
Load Management . . . . . . . . . . . . 168
Power Protection . . . . . . . . . . . . . 168
Battery - North America . . . . 309, 360
Biodiesel . . . . . . . . . . . . . . . . . . . . . . . 263
Blade Replacement, Wiper . . . . . 311
Brake
Parking, Electric . . . . . . . . . . . . . . 219
System Warning Light . . . . . . . . 135
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . 307 Antilock . . . . . . . . . . . . . . . . . . . . . . . 219 Brakes (cont'd)
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 221
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 308
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 181
Automatic Forward . . . . . . . . . . . 252
Braking System Front Pedestrian (FPB) . . . . . . . 253
Break-In, New Vehicle . . . . . . . . . . 195
Bulb Replacement Front Turn Signal Lamps . . . . . 315
Halogen Bulbs . . . . . . . . . . . . . . . . 314
Headlamp Aiming . . . . . . . . . . . . . 314
Headlamps . . . . . . . . . . . . . . . . . . . 314
High Intensity Discharge(HID) Lighting . . . . . . . . . . . . . . . 315
License Plate Lamps . . . . . . . . . 316
Taillamps . . . . . . . . . . . . . . . . . . . . . 316
Buying New Tires . . . . . . . . . . . . . . . 341
C
Calibration . . . . . . . . . . . . . . . . . . . . . . 116
California
Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . 286 California
Proposition
65 Warning . . . . . . . . . .285, 309, 360,
Back Cover
Canadian Vehicle Owners . . . . . . . . 2
Capacities and Specifications . . . . . . . . . . . . . . . . . 392
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . 206
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . 42
Winter Driving . . . . . . . . . . . . . . . . 189
Cargo Cover . . . . . . . . . . . . . . . . . . . . . . . . . .110
Tie-Downs . . . . . . . . . . . . . . . . . . . . . 111
Caution, Danger, and Warning . . . . 3
Center Console Storage . . . . . . . . 109
Chains, Tire . . . . . . . . . . . . . . . . . . . . 345
Charging Wireless . . . . . . . . . . . . . . . . . . . . . . .118
Charging System Light . . . . . . . . . 133
Check Engine Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . 133
Child Restraints Infants and Young Children . . . . . 93
Lower Anchors and Tethers
for Children . . . . . . . . . . . . . . . . . . . 98
Older Children . . . . . . . . . . . . . . . . . . 91

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-12146071) - 2019 - crc - 7/27/18
Index 423
Child Restraints (cont'd)Securing . . . . . . . . . . . . . . . . . 104, 106
Systems . . . . . . . . . . . . . . . . . . . . . . . . 95
Circuit Breakers . . . . . . . . . . . . . . . . 318
Cleaning
Exterior Care . . . . . . . . . . . . . . . . . 367
Interior Care . . . . . . . . . . . . . . . . . . 371
Climate Control Systems . . . . . . . 170 Air Conditioning . . . . . . . . . . . . . . 170
Dual Automatic . . . . . . . . . . . . . . . 172
Heating . . . . . . . . . . . . . . . . . . . . . . . 170
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Cluster, Instrument . . . . . . . . 122, 125
Cold Weather Operation . . . . . . . . 264
Collision Damage Repair . . . . . . . 402
Compact Spare Tire . . . . . . . . . . . . 359
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . 109
Compass . . . . . . . . . . . . . . . . . . . . . . . 116
Compressor Kit, Tire Sealant . . . 347
Connected Services Connections . . . . . . . . . . . . . . . . . . 418
Diagnostics . . . . . . . . . . . . . . . . . . . 420
Navigation . . . . . . . . . . . . . . . . . . . . 417
Connections Connected Services . . . . . . . . . . 418
Control Hill Descent . . . . . . . . . . . . . . . . . . 225 Control (cont'd)
Traction and Electronic
Stability . . . . . . . . . . . . . . . . . . . . . 222
Control Light
Hill Descent . . . . . . . . . . . . . . . . . . 137
Control of a Vehicle . . . . . . . . . . . . . 181
Convenience Net . . . . . . . . . . . . . . . 111
Convex Mirrors . . . . . . . . . . . . . . . . . . 51
Coolant Engine Temperature Gauge . . 130
Cooling . . . . . . . . . . . . . . . . . . . . 170, 172
Cooling System . . . . . . . . . . . . . . . . . 301
Courtesy Lamps . . . . . . . . . . . . . . . . 166
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 401
Cover Cargo . . . . . . . . . . . . . . . . . . . . . . . . . .110
Cruise Control . . . . . . . . . . . . . . . . . . 230
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Cruise Control, Adaptive . . . . . . . . 232
Cupholders . . . . . . . . . . . . . . . . . . . . . 109
Customer Assistance . . . . . . . . . . . 398 Offices . . . . . . . . . . . . . . . . . . . . . . . . 397
Text Telephone (TTY)
Users . . . . . . . . . . . . . . . . . . . . . . . 398
Customer Information Publications OrderingInformation . . . . . . . . . . . . . . . . . . 404 Customer Satisfaction
Procedure . . . . . . . . . . . . . . . . . . . . . 395
D
Damage Repair, Collision . . . . . . . 402
Danger, Warning, and Caution . . . . 3
Data Collection
Infotainment System . . . . . . . . . . 408
OnStar . . . . . . . . . . . . . . . . . . . . . . . 408
Data Recorders, Event . . . . . . . . . 407
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 163
Defensive Driving . . . . . . . . . . . . . . . 181
Delayed Locking . . . . . . . . . . . . . . . . . 40
Diagnostics Connected Services . . . . . . . . . . 420
Diesel Exhaust Fluid . . . . . . . . 28, 208
Diesel Exhaust Fluid (DEF)
Warning Light . . . . . . . . . . . . . . . . . 140
Diesel Particulate Filter . . . . . . . . . 207
Distracted Driving . . . . . . . . . . . . . . . 180
Dome Lamps . . . . . . . . . . . . . . . . . . . 166
Door Delayed Locking . . . . . . . . . . . . . . . . 40
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Power Locks . . . . . . . . . . . . . . . . . . . . 40
Drive Belt Routing, Engine . . . . . . 394