GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146071) - 2019 - crc - 7/27/18
404 Customer Information
.Vehicle make, model, and
model year
. Vehicle Identification
Number (VIN)
. Insurance company and policy
number
. General description of the
damage to the other vehicle
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? 084.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Publication Ordering
Information
Service Manuals
Service manuals have the diagnosis
and repair information on the
engine, transmission, axle,
suspension, brakes, electrical
system, steering system, body, etc.
Customer Literature
Owner
’s manuals are written
specifically for owners and are
intended to provide basic
operational information about the
vehicle. The owner ’s manual
includes the Maintenance Schedule
for all models.
Customer literature publications
available for purchase include
owner ’s manuals, warranty
manuals, infotainment manuals, and
portfolios. Portfolios include an
owner ’s manual, warranty manual,
infotainment manual, if applicable,
and zip lock bag or pouch.
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-12146071) - 2019 - crc - 7/27/18
424 Index
Drive SystemsAll-Wheel Drive . . . . . . . . . . 218, 310
Driver Assistance Systems . . . . . 242
Driver Behavior . . . . . . . . . . . . . . . . . 179
Driver Information Center (DIC) . . . . . . . . . . . . . 142, 147
Driver Mode Control . . . . . . . . . . . . 226
Driving
Assistance Systems . . . . . . . . . . 249
Characteristics andTowing Tips . . . . . . . . . . . . . . . . . 274
Defensive . . . . . . . . . . . . . . . . . . . . . 181
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 181
Environment . . . . . . . . . . . . . . . . . . 180
For Better Fuel Economy . . . . . . . 27
Hill and Mountain Roads . . . . . . 188
If the Vehicle is Stuck . . . . . . . . . 190
Loss of Control . . . . . . . . . . . . . . . 183
Off-Road . . . . . . . . . . . . . . . . . . . . . 183
Off-Road Recovery . . . . . . . . . . . 182
Vehicle Load Limits . . . . . . . . . . . 191
Wet Roads . . . . . . . . . . . . . . . . . . . 187
Winter . . . . . . . . . . . . . . . . . . . . . . . . 189
Driving the Vehicle . . . . . . . . . . . . . . . . 3
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . 172E
Electric Parking Brake . . . . . . . . . . 219
Electric Parking Brake Light . . . . 136
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . . 282
Electrical System Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 318
Fuses and Circuit Breakers . . . 318
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 321
Overload . . . . . . . . . . . . . . . . . . . . . 317
Rear Compartment Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 323
Emergency OnStar . . . . . . . . . . . . . . . . . . . . . . . 410
Engine Air Cleaner/Filter . . . . . . . . . . . . . 299
Check Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . 133
Compartment Overview . . . . . . . 289
Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . 130
Cooling System . . . . . . . . . . . . . . . 301
Drive Belt Routing . . . . . . . . . . . . 394
Exhaust . . . . . . . . . . . . . . . . . . . . . . 206
Heater . . . . . . . . . . . . . . . . . . . . . . . . 200
Oil Life System . . . . . . . . . . . . . . . 298 Engine (cont'd)
Oil Pressure Light . . . . . . . . . . . . 139
Overheating . . . . . . . . . . . . . . . . . . 305
Power Messages . . . . . . . . . . . . . 152
Running While Parked . . . . . . . . 206
Starting . . . . . . . . . . . . . . . . . . . . . . . 197
Engines Diesel Fuel . . . . . . . . . . . . . . . . . . . 262
Entry Lighting . . . . . . . . . . . . . . . . . . . 167
Equipment, Towing . . . . . . . . . . . . . 280
Event Data Recorders . . . . . . . . . . 407
Exhaust Fluid
Diesel . . . . . . . . . . . . . . . . . . . . . . . . 208
Exit Lighting . . . . . . . . . . . . . . . . . . . . 167
Extended Parking . . . . . . . . . . . . . . . 205
Extender, Seat Belt . . . . . . . . . . . . . . 77
Exterior Lamp Controls . . . . . . . . . 161
Exterior Lighting Battery
Saver . . . . . . . . . . . . . . . . . . . . . . . . . 168
F
FeaturesMemory . . . . . . . . . . . . . . . . . . . . . . . . . 12
Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
Replacement (Fuel) . . . . . . . . . . . 268
Filter, Engine Air Cleaner . . . . . . . . . . . 299
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 163
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-12146071) - 2019 - crc - 7/27/18
Index 425
Flashers, Hazard Warning . . . . . . 164
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 345Changing . . . . . . . . . . . . . . . . . . . . . 354
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 375
Fluid Automatic Transmission . . . . . . 299
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 308
Diesel Exhaust . . . . . . . . . . . . . . . . . 28
Washer . . . . . . . . . . . . . . . . . . . . . . . 307
Fog Lamps . . . . . . . . . . . . . . . . . . . . . 165
Folding Mirrors . . . . . . . . . . . . . . . . . . 51
Folding Seatback . . . . . . . . . . . . . . . . 66
Forward Automatic Braking . . . . . 252
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . 250
Frequency Statement
Radio . . . . . . . . . . . . . . . . . . . . . . . . . 405
Front Fog Lamp Light . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Front Pedestrian Braking (FPB) System . . . . . . . . . . . . . . . . . 253
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . . 60
Heated and Ventilated . . . . . . . . . . 65
Front Turn Signal Lamps . . . . . . . 315
Fuel
Additives . . . . . . . . . . . . . . . . 261, 262
Biodiesel . . . . . . . . . . . . . . . . . . . . . 263 Fuel (cont'd)
Cold Weather Operation . . . . . . 264
Diesel Engines . . . . . . . . . . . . . . . 262
Economy Driving . . . . . . . . . . . . . . . 27
Filling a Portable Fuel
Container . . . . . . . . . . . . . . 272, 273
Filling the Tank . . . . . . . . . . 268, 270
Filter Replacement . . . . . . . . . . . 268
Foreign Countries . . . . . . . . . . . . 261
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 129
Low Fuel Warning Light . . . . . . . 140
Prohibited Fuels . . . . . . . . . . . . . . 261
Recommended . . . . . . . . . . . . . . . 260
Running out of Fuel . . . . . . . . . . . 267
Top Tier . . . . . . . . . . . . . . . . . . . . . . 260
Water in Fuel . . . . . . . . . . . . . . . . . 264
Fuel for Diesel Engines . . . . . . . . . 262
Fuses Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 318
Fuses and Circuit Breakers . . . 318
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 321
Rear Compartment Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 323G
Garage Door Opener . . . . . . . . . . . 157Programming . . . . . . . . . . . . . . . . . 157
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . 313
Gauges Engine CoolantTemperature . . . . . . . . . . . . . . . . 130
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Odometer . . . . . . . . . . . . . . . . . . . . . 128
Speedometer . . . . . . . . . . . . . . . . . 128
Tachometer . . . . . . . . . . . . . . . . . . . 128
Trip Odometer . . . . . . . . . . . . . . . . 128
Warning Lights and Indicators . . . . . . . . . . . . . . . . . . . 121
General Information Service and Maintenance . . . . . 376
Towing . . . . . . . . . . . . . . . . . . . . . . . . 273
Vehicle Care . . . . . . . . . . . . . . . . . . 285
Glove Box . . . . . . . . . . . . . . . . . . . . . . 109
GM Mobility Reimbursement
Program . . . . . . . . . . . . . . . . . . . . . . . 399
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 314
Hazard Warning Flashers . . . . . . . 164
Head Restraints . . . . . . . . . . . . . . . . . 58
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . 314
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-12146071) - 2019 - crc - 7/27/18
Index 427
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . 42
LightingEntry . . . . . . . . . . . . . . . . . . . . . . . . . 167
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Illumination Control . . . . . . . . . . . 166
LED . . . . . . . . . . . . . . . . . . . . . . . . . . 315
Lights
Airbag Readiness . . . . . . . . . . . . . 131
Antilock Brake System(ABS) Warning . . . . . . . . . . . . . . 136
Brake System Warning . . . . . . . 135
Charging System . . . . . . . . . . . . . 133
Check Engine (Malfunction
Indicator) . . . . . . . . . . . . . . . . . . . . 133
Cruise Control . . . . . . . . . . . . . . . . 141
Diesel Exhaust Fluid (DEF) . . . 140
Electric Parking Brake . . . . . . . . 136
Engine Oil Pressure . . . . . . . . . . 139
Flash-to-Pass . . . . . . . . . . . . . . . . . 163
Front Fog Lamp . . . . . . . . . . . . . . 141
High-Beam On . . . . . . . . . . . . . . . . 141
High/Low Beam Changer . . . . . 163
Hill Descent Control . . . . . . . . . . 137
Lane Keep Assist . . . . . . . . . . . . . 137
Low Fuel Warning . . . . . . . . . . . . 140
Seat Belt Reminders . . . . . . . . . . 131
Security . . . . . . . . . . . . . . . . . . . . . . 141 Lights (cont'd)
Service Electric Parking
Brake . . . . . . . . . . . . . . . . . . . . . . . 136
StabiliTrak OFF . . . . . . . . . . . . . . . 138
Tire Pressure . . . . . . . . . . . . . . . . . 139
Tow/Haul Mode . . . . . . . . . . . . . . . 137
Traction Control System
(TCS)/StabiliTrak . . . . . . . . . . . . 138
Traction Off . . . . . . . . . . . . . . . . . . . 138
Wait to Start . . . . . . . . . . . . . . . . . . 139
Locks Automatic Door . . . . . . . . . . . . . . . . . 41
Delayed Locking . . . . . . . . . . . . . . . . 40
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Lockout Protection . . . . . . . . . . . . . . 41
Power Door . . . . . . . . . . . . . . . . . . . . . 40
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Loss of Control . . . . . . . . . . . . . . . . . 183
Low Fuel Warning Light . . . . . . . . . 140
Lower Anchors and Tethers
for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . . . 98
Lumbar Adjustment . . . . . . . . . . . . . . 61
Front Seats . . . . . . . . . . . . . . . . . . . . . 61
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . . . 390 Maintenance and Care
Additional . . . . . . . . . . . . . . . . . . . . . 384
Maintenance Schedule . . . . . . . . . 378 Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . 387
Malfunction Indicator Lamp . . . . . 133
Manual Mode . . . . . . . . . . . . . . . . . . . 217
Memory Features . . . . . . . . . . . . . . . . 12
Memory Seats . . . . . . . . . . . . . . . . . . . 62
Messages Engine Power . . . . . . . . . . . . . . . . 152
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 151
Vehicle Speed . . . . . . . . . . . . . . . . 152
Mirrors Automatic Dimming . . . . . . . . . . . . . 52
Automatic DimmingRearview . . . . . . . . . . . . . . . . . . . . . . 52
Convex . . . . . . . . . . . . . . . . . . . . . . . . . 51
Folding . . . . . . . . . . . . . . . . . . . . . . . . . 51
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 51
Manual Rearview . . . . . . . . . . . . . . . 52
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Tilt in Reverse . . . . . . . . . . . . . . . . . . 52
Mirrors, Interior Rearview . . . . . . . . 52
Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . 226 Driver Control . . . . . . . . . . . . . . . . . 226
Monitor System, Tire Pressure . . . . . . . . . . . . . . . . . . . . . . 334
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-12146071) - 2019 - crc - 7/27/18
Index 429
RecommendedFuel . . . . . . . . . . . . . . . . . . . . . . . . . . 260
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . . . 387
Records Maintenance . . . . . . . . . . . . . . . . . . 390
Recreational Vehicle Towing . . . . 364
Reimbursement Program,
GM Mobility . . . . . . . . . . . . . . . . . . . 399
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . . . . . . . . . . . 30
Remote Vehicle Start . . . . . . . . . . . . 36
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . . . 91
Maintenance . . . . . . . . . . . . . . . . . . 388
Replacing Airbag System . . . . . . . . 91
Replacing LATCH System
Parts after a Crash . . . . . . . . . . . . 103
Replacing Seat Belt System Parts after a Crash . . . . . . . . . . . . . 78
Reporting Safety Defects
Canadian Government . . . . . . . . 406
General Motors . . . . . . . . . . . . . . . 406
U.S. Government . . . . . . . . . . . . . 405
Restraints
Where to Put . . . . . . . . . . . . . . . . . . . 97
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . . 202 Reverse Tilt Mirrors . . . . . . . . . . . . . . 52
Roads
Driving, Wet . . . . . . . . . . . . . . . . . . 187
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . . . . 399
Roof Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . 55
Roof Rack System . . . . . . . . . . . . . . 111
Rotation, Tires . . . . . . . . . . . . . . . . . . 339
Routing, Engine Drive Belt . . . . . . 394
Running out of Fuel . . . . . . . . . . . . . 267
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . . . 206
S
Safety Defects ReportingCanadian Government . . . . . . . . 406
General Motors . . . . . . . . . . . . . . . 406
U.S. Government . . . . . . . . . . . . . 405
Safety Locks . . . . . . . . . . . . . . . . . . . . . 41
Safety System Check . . . . . . . . . . . . 78
Scheduling Appointments . . . . . . . 401
Sealant Kit, Tire . . . . . . . . . . . . . . . . 347
Seat Belts . . . . . . . . . . . . . . . . . . . . . . . 71 Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Extender . . . . . . . . . . . . . . . . . . . . . . . . 77
How to Wear Seat BeltsProperly . . . . . . . . . . . . . . . . . . . . . . . 72 Seat Belts (cont'd)
Lap-Shoulder Belt . . . . . . . . . . . . . . 74
Reminders . . . . . . . . . . . . . . . . . . . . 131
Replacing after a Crash . . . . . . . . 78
Use During Pregnancy . . . . . . . . . . 77
Seats Adjustment, Front . . . . . . . . . . . . . . . 60
Folding Seatback . . . . . . . . . . . . . . . 66
Head Restraints . . . . . . . . . . . . . . . . 58
Heated and Ventilated Front . . . . 65
Heated, Rear . . . . . . . . . . . . . . . . . . . 70
Lumbar Adjustment, Front . . . . . . 61
Memory . . . . . . . . . . . . . . . . . . . . . . . . . 62
Power Adjustment, Front . . . . . . . 60
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Reclining Seatbacks . . . . . . . . . . . . 61
Securing Child Restraints . . . . . . . . . . . . . . . . 104, 106
Security Light . . . . . . . . . . . . . . . . . . . . . . . . . . 141
OnStar . . . . . . . . . . . . . . . . . . . . . . . .411
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . 48
Vehicle Alarm . . . . . . . . . . . . . . . . . . . 48
Service . . . . . . . . . . . . . . . . . . . . . . . . . 176 Accessories andModifications . . . . . . . . . . . . . . . . 286
Climate Control System . . . . . . . 170
Doing Your Own Work . . . . . . . . 286
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-12146071) - 2019 - crc - 7/27/18
Index 431
Tires (cont'd)Sealant and Compressor
Kit, Storing . . . . . . . . . . . . . . . . . . 353
Sidewall Labeling . . . . . . . . . . . . . 327
Terminology and Definitions . . 330
Uniform Tire Quality
Grading . . . . . . . . . . . . . . . . . . . . . 342
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . . . 344
Wheel Replacement . . . . . . . . . . 344
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . 340
Winter . . . . . . . . . . . . . . . . . . . . . . . . 326
Top Tier Fuel . . . . . . . . . . . . . . . . . . . 260
Tow/Haul Mode . . . . . . . . . . . . . . . . . 218
Tow/Haul Mode Light . . . . . . . . . . . 137
Towing Driving Characteristics . . . . . . . . 274
Equipment . . . . . . . . . . . . . . . . . . . . 280
General Information . . . . . . . . . . 273
Recreational Vehicle . . . . . . . . . . 364
Trailer . . . . . . . . . . . . . . . . . . . . . . . . 277
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 363
Traction Control System(TCS)/StabiliTrak Light . . . . . . 138
Off Light . . . . . . . . . . . . . . . . . . . . . . 138 Traction Control/Electronic
Stability Control . . . . . . . . . . . . . . . 222
Trailer Towing . . . . . . . . . . . . . . . . . . . . . . . . 277
Transmission Automatic . . . . . . . . . . . . . . . . . . . . . 213
Fluid, Automatic . . . . . . . . . . . . . . 299
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . . . 401
Trip Odometer . . . . . . . . . . . . . . . . . . 128
Turn and Lane-Change Signals . . . . . . . . . . . . . . . . . . . . . . . . 165
U
Uniform Tire Quality Grading . . . 342
Universal Remote System . . . . . . 157Operation . . . . . . . . . . . . . . . . . . . . . 160
Programming . . . . . . . . . . . . . . . . . 157
Using This Manual . . . . . . . . . . . . . . . . 2
V
Vehicle Alarm System . . . . . . . . . . . . . . . . . . 48
Canadian Owners . . . . . . . . . . . . . . . 2
Control . . . . . . . . . . . . . . . . . . . . . . . 181
Design . . . . . . . . . . . . . . . . . . . . . . . . 180
Identification Number (VIN) . . . 391
Load Limits . . . . . . . . . . . . . . . . . . . 191
Messages . . . . . . . . . . . . . . . . . . . . 151 Vehicle (cont'd)
Personalization . . . . . . . . . . . . . . . 152
Remote Start . . . . . . . . . . . . . . . . . . . 36
Security . . . . . . . . . . . . . . . . . . . . . . . . 48
Speed Messages . . . . . . . . . . . . . 152
Towing . . . . . . . . . . . . . . . . . . . . . . . . 363
Vehicle Ahead Indicator . . . . . . . . 137
Vehicle Care Storing the Tire Sealant
and Compressor Kit . . . . . . . . . 353
Tire Pressure . . . . . . . . . . . . . . . . . 332
Vehicle Data Recording and Privacy . . . . . . . . . . . . . . . . . . . . . . . . 407
Ventilation, Air . . . . . . . . . . . . . . . . . . 175
Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
W
Wait to Start Light . . . . . . . . . . . . . . 139
Warning
Brake System Light . . . . . . . . . . . 135
Caution and Danger . . . . . . . . . . . . . 3
Lane Departure (LDW) . . . . . . . 258
Warning Lights, Gauges, and Indicators . . . . . . . . . . . . . . . . . . . . . 121
Warnings Hazard Flashers . . . . . . . . . . . . . . 164
Washer Fluid . . . . . . . . . . . . . . . . . . . 307
Water in Fuel . . . . . . . . . . . . . . . . . . . 264