GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-1500-11698638) - 2019 - CRC - 5/14/19
456 OnStar
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
10 days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS)
. Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over
or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. See Add-On Electrical
Equipment 0311. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-1500-11698638) - 2019 - CRC - 5/13/19
462 Connected Services
3. To change the SSID orpassword, press
Qor call
1-888-4ONSTAR to connect
with an Advisor. On some
vehicles, the SSID and
password can be changed in
the Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile
devices. Manage data usage by
turning Wi-Fi on or off on your
mobile device, using the myGMC
mobile app, or by contacting an
OnStar Advisor. On some vehicles,
Wi-Fi can also be managed from the
Wi-Fi Hotspot menu.
MyGMC Mobile App (If Available)
Download the myGMC mobile app
to compatible Apple and Android
smartphones. GMC users can
access the following services from a
smartphone:
. Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks. .
Activate the horn and lamps.
. Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map
(U.S. market only).
. Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
. Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with GMC on social
media.
Features are subject to change. For
myGMC mobile app information and
compatibility, see my.gmc.com.
An active OnStar or connected
service plan may be required.
A compatible device, factory-installed remote start, and
power locks are required. Data rates
apply. See www.onstar.com for
details and system limitations.
Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
Marketplace
OnStar Advisors can provide offers
from restaurants and retailers on
your route, help locate hotels,
or book a room. These services
vary by market.
OnStar Hands-Free Calling
Make and receive calls with the
built-in wireless calling service,
which requires available minutes.
Functionality of the Voice Command
button may vary by vehicle and
region. For some vehicles, press
=
to open the OnStar app on the
infotainment display, then select
Hands-Free calling. For other
vehicles press
=as follows.
GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-1500-11698638) - 2019 - CRC - 5/13/19
Index 469
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 351
Hazard Warning Flashers . . . . . . . 183
Head Restraints . . . . . . . . . . . . . . . . . 69
Head-up Display . . . . . . . . . . . . . . . . 166
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . 351
Automatic . . . . . . . . . . . . . . . . . . . . . 182
Bulb Replacement . . . . . . . . . . . . 351
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . 182
Flash-to-Pass . . . . . . . . . . . . . . . . . 182
Headlamps, Front Turn Signal, Sidemarker, and
Parking Lamps . . . . . . . . . . . . . . 352
High-Beam On Light . . . . . . . . . . 160
High/Low Beam Changer . . . . . 181
Lamps On Reminder . . . . . . . . . 161
Heated
Rear Seats . . . . . . . . . . . . . . . . . . . . . 79
Steering Wheel . . . . . . . . . . . . . . . 133
Heated and Ventilated Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Heated Mirrors . . . . . . . . . . . . . . . . . . . 59
Heater
Engine . . . . . . . . . . . . . . . . . . . . . . . . 227
Heating . . . . . . . . . . . . . . . . . . . . 191, 193
High-Beam On Light . . . . . . . . . . . . 160 High-Speed Operation . . . . . . . . . . 373
Hill and Mountain Roads . . . . . . . . 209
Hill Descent Control (HDC) . . . . . 249
Hill Descent Control Light . . . . . . . 156
Hill Start Assist (HSA) . . . . . . . . . . 247
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 319
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
How to Wear Seat Belts
Properly . . . . . . . . . . . . . . . . . . . . . . . . 81
HVAC . . . . . . . . . . . . . . . . . . . . . . 191, 193
I
Ignition Positions . . . . . . . . . . 220, 222
Ignition Transmission Lock Check . . . . . . . . . . . . . . . . . . . . . . . . . 348
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 56
Indicator Pedestrian Ahead . . . . . . . . . . . . 156
Vehicle Ahead . . . . . . . . . . . . . . . . 156
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . . 101
Information Publication Ordering . . . . . . . . . . 447
Infotainment . . . . . . . . . . . . . . . . . . . . 190
Infotainment System . . . . . . . . . . . . 451
Instrument Cluster . . . . . . . . . . . . . . 140
Interior Rearview Mirrors . . . . . . . . . 61
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North America . . . . . . . . . . . . . . . . . . . . . . . 400
K
Keyless EntryRemote (RKE) System . . . . . 34, 42
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
L
Labeling, Tire Sidewall . . . . . . . . . . 365
Lamps Daytime Running (DRL) . . . . . . 182
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 186
Exterior Cargo . . . . . . . . . . . . . . . . 185
Exterior Controls . . . . . . . . . . . . . . 179
Exterior Lamps OffReminder . . . . . . . . . . . . . . . . . . . 181
Exterior Lighting Battery Saver . . . . . . . . . . . . . . . . . . . . . . . 188
License Plate . . . . . . . . . . . . . . . . . 354
Malfunction Indicator
(Check Engine) . . . . . . . . . . . . . 151
On Reminder . . . . . . . . . . . . . . . . . 161
Reading . . . . . . . . . . . . . . . . . . . . . . 187
Lane Change Alert (LCA) . . . . . . . 272
Lane Departure Warning (LDW) . . . . . . . . . . . . . . . . 274
Lane Keep Assist (LKA) . . . . . . . . 274
GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-1500-11698638) - 2019 - CRC - 5/13/19
472 Index
PowerDoor Locks . . . . . . . . . . . . . . . . . . . . . 46
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Outlets . . . . . . . . . . . . . . . . . . . . . . . 134
Protection, Battery . . . . . . . . . . . . 188
Retained Accessory (RAP) . . . 228
Seat Adjustment . . . . . . . . . . . . . . . . 71
Windows . . . . . . . . . . . . . . . . . . . . . . . 64
Power Assist Steps . . . . . . . . . . . . . . 54
Pregnancy, Using Seat Belts . . . . 85
Privacy Vehicle Data Recording . . . . . . . 450
Program Courtesy Transportation . . . . . . 444
Prohibited Fuels . . . . . . . . . . . . . . . . 277
Proposition 65 Warning,
California . . . . . . . . . . . .318, 342, 400, Back Cover
Publication Ordering Information . . . . . . . . . . . . . . . . . . . . 447
R
Radio Frequency Statement . . . . 448
Reading Lamps . . . . . . . . . . . . . . . . . 187
Rear Axle . . . . . . . . . . . . . . . . . . . . . . . 346
Locking . . . . . . . . . . . . . . . . . . . . . . . 255
Rear Camera Mirror . . . . . . . . . . . . . 61 Rear Seats . . . . . . . . . . . . . . . . . . . . . . 78
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 79
Rear Storage . . . . . . . . . . . . . . . . . . . 127
Rear Vision Camera (RVC) . . . . . 259
Rear Windows . . . . . . . . . . . . . . . . . . . 66
Rearview Mirrors . . . . . . . . . . . . . . . . 61 Automatic Dimming . . . . . . . . . . . . . 61
Reclining Seatbacks . . . . . . . . . . . . . 72
Recommended Fuel . . . . . . . . . . . . . . . . . . . . . 276, 277
Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . . . 430
Records Maintenance . . . . . . . . . . . . . . . . . . 433
Recreational Vehicle Towing . . . . 404
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . . 442
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . 34, 42
Remote Vehicle Start . . . . . . . . . . . . 44
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . . . 99
Maintenance . . . . . . . . . . . . . . . . . . 432
Replacing Airbag System . . . . . . . . 99
Replacing LATCH System Parts after a Crash . . . . . . . . . . . . 118
Replacing Seat Belt System Parts after a Crash . . . . . . . . . . . . . 86 Reporting Safety Defects
Canadian Government . . . . . . . . 449
General Motors . . . . . . . . . . . . . . . 449
U.S. Government . . . . . . . . . . . . . 448
Restraints Where to Put . . . . . . . . . . . . . . . . . 105
Retained Accessory
Power (RAP) . . . . . . . . . . . . . . . . . . 228
Reverse Tilt Mirrors . . . . . . . . . . . . . . 60
Ride Control Systems Enhanced Traction
System (ETS) . . . . . . . . . . . . . . . 255
Roads Driving, Wet . . . . . . . . . . . . . . . . . . 208
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . . . . 442
Roof Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . 66
Rotation, Tires . . . . . . . . . . . . . . . . . . 381
Routing, Engine Drive Belt . . . . . . 437
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . . . 232S
Safety Defects ReportingCanadian Government . . . . . . . . 449
General Motors . . . . . . . . . . . . . . . 449
GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-1500-11698638) - 2019 - CRC - 5/13/19
Index 473
Safety Defects Reporting (cont'd)U.S. Government . . . . . . . . . . . . . 448
Safety Locks . . . . . . . . . . . . . . . . . . . . . 47
Safety System Check . . . . . . . . . . . . 85
Scheduling Appointments . . . . . . . 444
Seat Belts . . . . . . . . . . . . . . . . . . . . . . . 80 Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Extender . . . . . . . . . . . . . . . . . . . . . . . . 85
How to Wear Seat BeltsProperly . . . . . . . . . . . . . . . . . . . . . . . 81
Lap-Shoulder Belt . . . . . . . . . . . . . . 83
Reminders . . . . . . . . . . . . . . . . . . . . 149
Replacing after a Crash . . . . . . . . 86
Use During Pregnancy . . . . . . . . . . 85
Seats Adjustment, Front . . . . . . . . . . . . . . . 70
Center Seat . . . . . . . . . . . . . . . . . . . . 71
Head Restraints . . . . . . . . . . . . . . . . 69
Heated and Ventilated Front . . . . 76
Heated, Rear . . . . . . . . . . . . . . . . . . . 79
Lumbar Adjustment, Front . . . . . . 72
Memory . . . . . . . . . . . . . . . . . . . . . . . . . 74
Power Adjustment, Front . . . . . . . 71
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Reclining Seatbacks . . . . . . . . . . . . 72
Underseat Storage . . . . . . . . . . . 127
Securing Child Restraints . . . . . . . . . . . . . . . . 118, 122 Security
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 160
OnStar . . . . . . . . . . . . . . . . . . . . . . . 454
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . 55
Vehicle Alarm . . . . . . . . . . . . . . . . . . . 55
Service . . . . . . . . . . . . . . . . . . . . . . . . . 198 Accessories and
Modifications . . . . . . . . . . . . . . . . 318
Climate Control System . . . . . . . 191
Doing Your Own Work . . . . . . . . 319
Maintenance Records . . . . . . . . 433
Maintenance, General Information . . . . . . . . . . . . . . . . . . 418
Parts Identification Label . . . . . 434
Scheduling Appointments . . . . . 444
Service Electric Parking
Brake Light . . . . . . . . . . . . . . . . . . . . 154
Services Special Application . . . . . . . . . . . 426
Servicing the Airbag . . . . . . . . . . . . . 97
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . 229
Out of Park . . . . . . . . . . . . . . . . . . . 230
Side Blind Zone Alert (SBZA) . . . 271
Signals, Turn and Lane-Change . . . . . . . . . . . . . . . . . 184
Snow Plow . . . . . . . . . . . . . . . . . . . . . 312
Special Application Services . . . . 426 Specifications and
Capacities . . . . . . . . . . . . . . . . . . . . . 435
Speedometer . . . . . . . . . . . . . . . . . . . 144
Start Vehicle, Remote . . . . . . . . . . . 44
Starter Switch Check . . . . . . . . . . . 348
Starting the Engine . . . . . . . . . . . . . 224
Steering . . . . . . . . . . . . . . . . . . . . . . . . 202 Heated Wheel . . . . . . . . . . . . . . . . 133
Wheel Adjustment . . . . . . . . . . . . 132
Wheel Controls . . . . . . . . . . . . . . . 133
Steps
Power Assist . . . . . . . . . . . . . . . . . . . 54
Stop/Start System . . . . . . . . . . . . . . 225
Stoplamps and Back-up Lamps Bulb Replacement . . . . . . . . . . . . 352
Storage
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Storage Areas Center Console . . . . . . . . . . . . . . . 127
Floor Console . . . . . . . . . . . . . . . . 128
Glove Box . . . . . . . . . . . . . . . . . . . . 126
Underseat . . . . . . . . . . . . . . . . . . . . 127
Storage Compartments . . . . . . . . . 126
Struts Gas . . . . . . . . . . . . . . . . . . . . . . . . . . . 350
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 211
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . 66
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . 66
GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-1500-11698638) - 2019 - CRC - 5/13/19
Index 475
Turn SignalBulb Replacement . . . . . . . . . . . . 352
U
Underseat Storage . . . . . . . . . . . . . 127
Uniform Tire Quality Grading . . . 385
Universal Remote System . . . . . . 175
Operation . . . . . . . . . . . . . . . . . . . . . 177
Programming . . . . . . . . . . . . . . . . . 175
Using This Manual . . . . . . . . . . . . . . . . 2
V
Vehicle Alarm System . . . . . . . . . . . . . . . . . . 55
Canadian Owners . . . . . . . . . . . . . . . 2
Control . . . . . . . . . . . . . . . . . . . . . . . 201
Identification Number (VIN) . . . 434
Load Limits . . . . . . . . . . . . . . . . . . . 212
Messages . . . . . . . . . . . . . . . . . . . . 169
Personalization . . . . . . . . . . . . . . . 170
Remote Start . . . . . . . . . . . . . . . . . . . 44
Security . . . . . . . . . . . . . . . . . . . . . . . . 55
Speed Messages . . . . . . . . . . . . . 170
Towing . . . . . . . . . . . . . . . . . . . . . . . . 403
Vehicle Ahead Indicator . . . . . . . . 156
Vehicle Care Tire Pressure . . . . . . . . . . . . . . . . . 372
Vehicle Data Recording and Privacy . . . . . . . . . . . . . . . . . . . . . . . . 450 Ventilation, Air . . . . . . . . . . . . . . . . . . 197
Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Voltmeter Gauge . . . . . . . . . . . . . . . 148
W
Warning
Brake System Light . . . . . . . . . . . 153
Caution and Danger . . . . . . . . . . . . . 3
Lane Departure (LDW) . . . . . . . 274
Warning Lights, Gauges, and Indicators . . . . . . . . . . . . . . . . . . . . . 139
Warnings
Hazard Flashers . . . . . . . . . . . . . . 183
Washer Fluid . . . . . . . . . . . . . . . . . . . 339
Wheels Alignment and Tire Balance . . 386
Different Size . . . . . . . . . . . . . . . . . 384
Replacement . . . . . . . . . . . . . . . . . 386
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . . . 382
Where to Put the Restraint . . . . . 105
Windows . . . . . . . . . . . . . . . . . . . . . . . . 63
Manual . . . . . . . . . . . . . . . . . . . . . . . . . 64
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Windshield
Replacement . . . . . . . . . . . . . . . . . 350
Wiper/Washer . . . . . . . . . . . . . . . . 133 Winter
Driving . . . . . . . . . . . . . . . . . . . . . . . . 210
Winter Tires . . . . . . . . . . . . . . . . . . . . 364
Wiper Blade Replacement . . . . . . 349
Wireless Charging . . . . . . . . . . . . . . 137