GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-1500-11698638) - 2019 - CRC - 5/14/19
Vehicle Care 415
.Gently blot liquids with a paper
towel. Continue blotting until no
more soil can be removed.
. For solid soils, remove as much
as possible prior to vacuuming.
To clean:
1. Saturate a clean, lint-free colorfast cloth with water.
Microfiber cloth is
recommended to prevent lint
transfer to the fabric or carpet.
2. Remove excess moisture by gently wringing until water does
not drip from the cleaning cloth.
3. Start on the outside edge of the soil and gently rub toward the
center. Fold the cleaning cloth
to a clean area frequently to
prevent forcing the soil in to the
fabric.
4. Continue gently rubbing the soiled area until there is no
longer any color transfer from
the soil to the cleaning cloth. 5. If the soil is not completely
removed, use a mild soap
solution followed only by plain
water.
If the soil is not completely
removed, it may be necessary to
use a commercial upholstery
cleaner or spot lifter. Test a small
hidden area for colorfastness before
using a commercial upholstery
cleaner or spot lifter. If ring
formation occurs, clean the entire
fabric or carpet.
After cleaning use a paper towel to
blot excess moisture.
Cleaning High Gloss Surfaces
and Vehicle Information and
Radio Displays
Use a microfiber cloth on high gloss
surfaces or vehicle displays. First,
use a soft bristle brush to remove
dirt that can scratch the surface.
Then gently clean by rubbing with a
microfiber cloth. Never use window
cleaners or solvents. Periodically
hand wash the microfiber cloth
separately, using mild soap. Do not use bleach or fabric softener. Rinse
thoroughly and air dry before
next use.
Caution
Do not attach a device with a
suction cup to the display. This
may cause damage and would
not be covered by the vehicle
warranty.
Instrument Panel, Leather,
Vinyl, Other Plastic Surfaces,
Low Gloss Paint Surfaces and
Natural Open Pore Wood
Surfaces
Use a soft microfiber cloth
dampened with water to remove
dust and loose dirt. For a more
thorough cleaning, use a soft
microfiber cloth dampened with a
mild soap solution.
GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-1500-11698638) - 2019 - CRC - 5/14/19
416 Vehicle Care
Caution
Soaking or saturating leather,
especially perforated leather, as
well as other interior surfaces,
may cause permanent damage.
Wipe excess moisture from these
surfaces after cleaning and allow
them to dry naturally. Never use
heat, steam, or spot removers. Do
not use cleaners that contain
silicone or wax-based products.
Cleaners containing these
solvents can permanently change
the appearance and feel of
leather or soft trim, and are not
recommended.
Do not use cleaners that increase
gloss, especially on the instrument
panel. Reflected glare can decrease
visibility through the windshield
under certain conditions.
Caution
Use of air fresheners may cause
permanent damage to plastics
and painted surfaces. If an air
freshener comes in contact with
any plastic or painted surface in
the vehicle, blot immediately and
clean with a soft cloth dampened
with a mild soap solution.
Damage caused by air fresheners
would not be covered by the
vehicle warranty.
Care of Seat Belts
Keep belts clean and dry.
{Warning
Do not bleach or dye seat belt
webbing. It may severely weaken
the webbing. In a crash, they
might not be able to provide
adequate protection. Clean and
rinse seat belt webbing only with
mild soap and lukewarm water.
Allow the webbing to dry.
Floor Mats
{Warning
If a floor mat is the wrong size or
is not properly installed, it can
interfere with the pedals.
Interference with the pedals can
cause unintended acceleration
and/or increased stopping
distance which can cause a crash
and injury. Make sure the floor
mat does not interfere with the
pedals.
Use the following guidelines for
proper floor mat usage:
. The original equipment floor
mats were designed for your
vehicle. If the floor mats need
replacing, it is recommended
that GM certified floor mats be
purchased. Non-GM floor mats
may not fit properly and may
interfere with the pedals. Always
check that the floor mats do not
interfere with the pedals.
GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-1500-11698638) - 2019 - CRC - 5/13/19
434 Technical Data
Technical Data
Vehicle Identification
Vehicle IdentificationNumber (VIN) . . . . . . . . . . . . . . . 434
Service Parts Identification Label . . . . . . . . . . . . . . . . . . . . . . . . 434
Vehicle Data
Capacities andSpecifications . . . . . . . . . . . . . . . 435
Engine Drive Belt Routing . . . . 437
Vehicle Identification
Vehicle Identification
Number (VIN)
This legal identifier is in the front
corner of the instrument panel, on
the driver side of the vehicle. It can
be seen through the windshield from
outside. The Vehicle Identification
Number (VIN) also appears on the
Vehicle Certification and Service
Parts labels and certificates of title
and registration.
Engine Identification
The eighth character in the VIN is
the engine code. This code
identifies the vehicle's engine,
specifications, and replacement parts. See
“Engine Specifications”
under Capacities and Specifications
0 435 for the vehicle's engine code.
Service Parts
Identification Label
There may be a label on the inside
of the glove box that contains the
following information:
.
Vehicle Identification
Number (VIN)
. Model designation
. Paint information
. Production options and special
equipment
If there is no label, there is a
barcode on the certification label on
the center (B) pillar to scan for this
same information.
GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-1500-11698638) - 2019 - CRC - 5/13/19
Customer Information 439
resolved by your dealership without
further help, in the U.S., call
1-800-462-8782. In Canada, call
General Motors of Canada
Customer Care Centre at
1-800-263-3777 (English),
or 1-800-263-7854 (French).
We encourage you to call the
toll-free number in order to give your
inquiry prompt attention. Have the
following information available to
give the Customer Assistance
representative:
.Vehicle Identification
Number (VIN). This is available
from the vehicle registration or
title, or the plate at the top left of
the instrument panel and visible
through the windshield.
. Dealership name and location.
. Vehicle delivery date and
present mileage.
When contacting GMC, remember
that your concern will likely be
resolved at a dealer's facility. That is
why we suggest following Step One
first. STEP THREE
—U.S. Owners :
Both General Motors and your
dealer are committed to making
sure you are completely satisfied
with your new vehicle. However,
if you continue to remain unsatisfied
after following the procedure
outlined in Steps One and Two, you
can file with the Better Business
Bureau (BBB) Auto Line Program to
enforce your rights.
The BBB Auto Line Program is an
out-of-court program administered
by the Council of Better Business
Bureaus to settle automotive
disputes regarding vehicle repairs or
the interpretation of the New Vehicle
Limited Warranty. Although you may
be required to resort to this informal
dispute resolution program prior to
filing a court action, use of the
program is free of charge and your
case will generally be heard within
40 days. If you do not agree with the
decision given in your case, you
may reject it and proceed with any
other venue for relief available
to you. You may contact the BBB Auto Line
Program using the toll-free
telephone number or write them at
the following address:
BBB Auto Line Program
Council of Better Business Bureaus,
Inc.
3033 Wilson Blvd.
Suite 600
Arlington, VA 22201
Telephone: 1-800-955-5100
http://www.bbb.org/council/
programs-services/
dispute-handling-and-resolution/
bbb-auto-line
This program is available in all
50 states and the District of
Columbia. Eligibility is limited by
vehicle age, mileage, and other
factors. General Motors reserves
the right to change eligibility
limitations and/or discontinue its
participation in this program.
GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-1500-11698638) - 2019 - CRC - 5/13/19
Index 467
Door (cont'd)Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Power Locks . . . . . . . . . . . . . . . . . . . . 46
Drive Belt Routing, Engine . . . . . . 437
Driver Assistance Systems . . . . . 258
Driver Information
Center (DIC) . . . . . . . . . . . . . 161, 163
Driver Mode Control . . . . . . . . . . . . 250
Driver Mode Control Light . . . . . . 158
Driving Assistance Systems . . . . . . . . . . 265
Characteristics andTowing Tips . . . . . . . . . . . . . . . . . 281
Defensive . . . . . . . . . . . . . . . . . . . . . 201
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 201
For Better Fuel Economy . . . . . . . 30
Hill and Mountain Roads . . . . . . 209
If the Vehicle is Stuck . . . . . . . . . .211
Loss of Control . . . . . . . . . . . . . . . 203
Off-Road . . . . . . . . . . . . . . . . . . . . . 203
Off-Road Recovery . . . . . . . . . . . 202
Vehicle Load Limits . . . . . . . . . . . 212
Wet Roads . . . . . . . . . . . . . . . . . . . 208
Winter . . . . . . . . . . . . . . . . . . . . . . . . 210
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . 193E
E85 or FlexFuel . . . . . . . . . . . . . . . . 278
Electric Parking Brake . . . . . . . . . . 245
Electric Parking Brake Light . . . . 154
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . . 311
Electrical System Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 355
Fuses and Circuit Breakers . . . 355
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . 359, 361
Overload . . . . . . . . . . . . . . . . . . . . . 354
Electronic Stability Control
(ESC) Off Light . . . . . . . . . . . . . . . . 157
Emergency OnStar . . . . . . . . . . . . . . . . . . . . . . . 453
Engine Air Cleaner/Filter . . . . . . . . . . . . . 331
Check Light (Malfunction
Indicator) . . . . . . . . . . . . . . . . . . . . 151
Compartment Overview . . . . . . . 321
Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . 147
Coolant Temperature Warning Light . . . . . . . . . . . . . . . 158
Cooling System . . . . . . . . . . . . . . . 332
Drive Belt Routing . . . . . . . . . . . . 437 Engine (cont'd)
Exhaust . . . . . . . . . . . . . . . . . . . . . . 232
Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . 338
Heater . . . . . . . . . . . . . . . . . . . . . . . . 227
Oil Life System . . . . . . . . . . . . . . . 328
Oil Pressure Gauge . . . . . . . . . . 146
Oil Pressure Light . . . . . . . . . . . . 159
Overheated Protection
Operating Mode . . . . . . . . . . . . . 338
Overheating . . . . . . . . . . . . . . . . . . 336
Power Messages . . . . . . . . . . . . . 169
Running While Parked . . . . . . . . 232
Starting . . . . . . . . . . . . . . . . . . . . . . . 224
Engine Air Filter Life System . . . . 330
Entry Lighting . . . . . . . . . . . . . . . . . . . 187
Equipment, Towing . . . . . . . . . . . . . 290
Event Data Recorders . . . . . . . . . . 450
Exit Lighting . . . . . . . . . . . . . . . . . . . . 187
Extended Parking . . . . . . . . . . . . . . . 231
Extender, Seat Belt . . . . . . . . . . . . . . 85
Exterior Cargo Lamps . . . . . . . . . . 185
Exterior Lamp Controls . . . . . . . . . 179
Exterior Lamps Off Reminder . . . 181
Exterior Lighting Battery
Saver . . . . . . . . . . . . . . . . . . . . . . . . . 188
GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-1500-11698638) - 2019 - CRC - 5/13/19
468 Index
F
FanEngine . . . . . . . . . . . . . . . . . . . . . . . . 338
Features Memory . . . . . . . . . . . . . . . . . . . . . . . . . 13
Filter, Engine Air Cleaner . . . . . . . . . . . 331
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 182
Flashers, Hazard Warning . . . . . . 183
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 388 Changing . . . . . . . . . . . . . . . . . . . . . 390
FlexFuel E85 . . . . . . . . . . . . . . . . . . . . . . . . . . . 278
Floor Console Storage . . . . . . . . . . 128
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 416
Fluid
Automatic Transmission . . . . . . 330
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 341
Four-Wheel DriveTransfer Case . . . . . . . . . . . . . . . 239
Washer . . . . . . . . . . . . . . . . . . . . . . . 339
Fog Lamps . . . . . . . . . . . . . . . . . . . . . 184
Folding Mirrors . . . . . . . . . . . . . . . . . . 58
Forward Automatic Braking . . . . . 268
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . 265
Four-Wheel Drive . . . . . . . . . . 239, 345
Four-Wheel-Drive Light . . . . . . . . . 155 Frequency Statement
Radio . . . . . . . . . . . . . . . . . . . . . . . . . 448
Front Axle . . . . . . . . . . . . . . . . . . . . . . 345
Front Fog Lamp Light . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Front Pedestrian Braking (FPB) System . . . . . . . . . . . . . . . . . 269
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . . 70
Heated and Ventilated . . . . . . . . . . 76
Fuel
Additives . . . . . . . . . . . . . . . . . . . . . 277
Economy Driving . . . . . . . . . . . . . . . 30
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 280
Filling the Tank . . . . . . . . . . . . . . . 278
Foreign Countries . . . . . . . . . . . . 277
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 145
Low Fuel Warning Light . . . . . . . 160
Management, Active . . . . . . . . . . 231
Prohibited Fuels . . . . . . . . . . . . . . 277
Recommended . . . . . . . . . . 276, 277
Top Tier . . . . . . . . . . . . . . . . . . . . . . 276
Full-Size Spare Tire . . . . . . . . . . . . 399
Fuses Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 355
Fuses and Circuit Breakers . . . 355 Fuses (cont'd)
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . 359, 361
G
Garage Door Opener . . . . . . . . . . . 175Programming . . . . . . . . . . . . . . . . . 175
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . 350
Gauges Engine Coolant
Temperature . . . . . . . . . . . . . . . . 147
Engine Oil Pressure . . . . . . . . . . 146
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Odometer . . . . . . . . . . . . . . . . . . . . . 145
Speedometer . . . . . . . . . . . . . . . . . 144
Tachometer . . . . . . . . . . . . . . . . . . . 145
Trip Odometer . . . . . . . . . . . . . . . . 145
Voltmeter . . . . . . . . . . . . . . . . . . . . . 148
Warning Lights and Indicators . . . . . . . . . . . . . . . . . . . 139
General Information Service and Maintenance . . . . . 418
Towing . . . . . . . . . . . . . . . . . . . . . . . . 281
Vehicle Care . . . . . . . . . . . . . . . . . . 317
Glove Box . . . . . . . . . . . . . . . . . . . . . . 126
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . 442