GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-1500-11698638) - 2019 - CRC - 5/13/19
422 Service and Maintenance
.Check ignition transmission lock.
See Ignition Transmission Lock
Check 0348.
. Check parking brake and
automatic transmission park
mechanism. See Park Brake and
P (Park) Mechanism Check
0 348.
. Check accelerator pedal for
damage, high effort, or binding.
Replace if needed.
. Visually inspect gas strut for
signs of wear, cracks, or other
damage. Check the hold open
ability of the strut. If the hold
open is low, service the gas
strut. See Gas Strut(s) 0350.
. Inspect sunroof track and seal,
if equipped. See Sunroof066.
. Verify spare tire key lock
operation and lubricate as
needed. See Tire Changing
0 390. .
Verify the spare tire is tightly
stowed under the vehicle.
Tighten as needed. See "Storing
a Flat or Spare Tire and Tools" in
Tire Changing 0390.
. Visually inspect the spare tire to
ensure that it is tightly stowed
under the vehicle. Push, pull,
and try to turn the tire. If the
spare tire moves, tighten as
necessary. SeeTire Changing
0390.
GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-1500-11698638) - 2019 - CRC - 5/13/19
Customer Information 443
.Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest GMC dealer for warranty
service, or if the vehicle was in a
crash and cannot be driven.
Assistance is not given when the
vehicle is stuck in the sand,
mud, or snow.
. Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery. .
Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 500 miles.
Services Not Included in
Roadside Assistance
. Impound towing caused by
violation of any laws
. Legal fines
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel Delivery: Reimbursement
is up to 7 L. Diesel fuel delivery
may be restricted. Propane and
other fuels are not provided
through this service.
. Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Assistance: Must be over
150 km from where your trip was
started to qualify.
Pre-authorization, original
detailed receipts, and a copy of
the repair orders are required.
Once authorization has been
received, the Roadside
Assistance advisor will help to
make arrangements and explain
how to receive payment.
. Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will
receive payment, up to $100,
GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-1500-11698638) - 2019 - CRC - 5/13/19
446 Customer Information
Aftermarket collision parts are also
available. These are made by
companies other than GM and may
not have been tested for the vehicle.
As a result, these parts may fit
poorly, exhibit premature durability/
corrosion problems, and may not
perform properly in subsequent
collisions. Aftermarket parts are not
covered by the GM New Vehicle
Limited Warranty, and any vehicle
failure related to such parts is not
covered by that warranty.
Repair Facility
GM also recommends that you
choose a collision repair facility that
meets your needs before you ever
need collision repairs. Your dealer
may have a collision repair center
with GM-trained technicians and
state-of-the-art equipment, or be
able to recommend a collision repair
center that has GM-trained
technicians and comparable
equipment.
Insuring the Vehicle
Protect your investment in the GM
vehicle with comprehensive and
collision insurance coverage. There
are significant differences in the
quality of coverage afforded by
various insurance policy terms.
Many insurance policies provide
reduced protection to the GM
vehicle by limiting compensation for
damage repairs through the use of
aftermarket collision parts. Some
insurance companies will not
specify aftermarket collision parts.
When purchasing insurance, we
recommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.
If such insurance coverage is not
available from your current
insurance carrier, consider switching
to another insurance carrier.
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacementparts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.
If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program
0
442.
Gather the following information:
. Driver name, address, and
telephone number
. Driver license number
. Owner name, address, and
telephone number
. Vehicle license plate number
GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-1500-11698638) - 2019 - CRC - 5/13/19
Customer Information 447
.Vehicle make, model, and
model year
. Vehicle Identification
Number (VIN)
. Insurance company and policy
number
. General description of the
damage to the other vehicle
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? 092.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Publication Ordering
Information
Service Manuals
Service manuals have the diagnosis
and repair information on the
engine, transmission, axle,
suspension, brakes, electrical
system, steering system, body, etc.
Customer Literature
Owner
’s manuals are written
specifically for owners and are
intended to provide basic
operational information about the
vehicle. The owner ’s manual
includes the Maintenance Schedule
for all models.
Customer literature publications
available for purchase include
owner ’s manuals, warranty
manuals, infotainment manuals, and
portfolios. Portfolios include an
owner ’s manual, warranty manual,
infotainment manual, if applicable,
and zip lock bag or pouch.
GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-1500-11698638) - 2019 - CRC - 5/13/19
Index 467
Door (cont'd)Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Power Locks . . . . . . . . . . . . . . . . . . . . 46
Drive Belt Routing, Engine . . . . . . 437
Driver Assistance Systems . . . . . 258
Driver Information
Center (DIC) . . . . . . . . . . . . . 161, 163
Driver Mode Control . . . . . . . . . . . . 250
Driver Mode Control Light . . . . . . 158
Driving Assistance Systems . . . . . . . . . . 265
Characteristics andTowing Tips . . . . . . . . . . . . . . . . . 281
Defensive . . . . . . . . . . . . . . . . . . . . . 201
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 201
For Better Fuel Economy . . . . . . . 30
Hill and Mountain Roads . . . . . . 209
If the Vehicle is Stuck . . . . . . . . . .211
Loss of Control . . . . . . . . . . . . . . . 203
Off-Road . . . . . . . . . . . . . . . . . . . . . 203
Off-Road Recovery . . . . . . . . . . . 202
Vehicle Load Limits . . . . . . . . . . . 212
Wet Roads . . . . . . . . . . . . . . . . . . . 208
Winter . . . . . . . . . . . . . . . . . . . . . . . . 210
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . 193E
E85 or FlexFuel . . . . . . . . . . . . . . . . 278
Electric Parking Brake . . . . . . . . . . 245
Electric Parking Brake Light . . . . 154
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . . 311
Electrical System Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 355
Fuses and Circuit Breakers . . . 355
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . 359, 361
Overload . . . . . . . . . . . . . . . . . . . . . 354
Electronic Stability Control
(ESC) Off Light . . . . . . . . . . . . . . . . 157
Emergency OnStar . . . . . . . . . . . . . . . . . . . . . . . 453
Engine Air Cleaner/Filter . . . . . . . . . . . . . 331
Check Light (Malfunction
Indicator) . . . . . . . . . . . . . . . . . . . . 151
Compartment Overview . . . . . . . 321
Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . 147
Coolant Temperature Warning Light . . . . . . . . . . . . . . . 158
Cooling System . . . . . . . . . . . . . . . 332
Drive Belt Routing . . . . . . . . . . . . 437 Engine (cont'd)
Exhaust . . . . . . . . . . . . . . . . . . . . . . 232
Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . 338
Heater . . . . . . . . . . . . . . . . . . . . . . . . 227
Oil Life System . . . . . . . . . . . . . . . 328
Oil Pressure Gauge . . . . . . . . . . 146
Oil Pressure Light . . . . . . . . . . . . 159
Overheated Protection
Operating Mode . . . . . . . . . . . . . 338
Overheating . . . . . . . . . . . . . . . . . . 336
Power Messages . . . . . . . . . . . . . 169
Running While Parked . . . . . . . . 232
Starting . . . . . . . . . . . . . . . . . . . . . . . 224
Engine Air Filter Life System . . . . 330
Entry Lighting . . . . . . . . . . . . . . . . . . . 187
Equipment, Towing . . . . . . . . . . . . . 290
Event Data Recorders . . . . . . . . . . 450
Exit Lighting . . . . . . . . . . . . . . . . . . . . 187
Extended Parking . . . . . . . . . . . . . . . 231
Extender, Seat Belt . . . . . . . . . . . . . . 85
Exterior Cargo Lamps . . . . . . . . . . 185
Exterior Lamp Controls . . . . . . . . . 179
Exterior Lamps Off Reminder . . . 181
Exterior Lighting Battery
Saver . . . . . . . . . . . . . . . . . . . . . . . . . 188
GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-1500-11698638) - 2019 - CRC - 5/13/19
468 Index
F
FanEngine . . . . . . . . . . . . . . . . . . . . . . . . 338
Features Memory . . . . . . . . . . . . . . . . . . . . . . . . . 13
Filter, Engine Air Cleaner . . . . . . . . . . . 331
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 182
Flashers, Hazard Warning . . . . . . 183
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 388 Changing . . . . . . . . . . . . . . . . . . . . . 390
FlexFuel E85 . . . . . . . . . . . . . . . . . . . . . . . . . . . 278
Floor Console Storage . . . . . . . . . . 128
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 416
Fluid
Automatic Transmission . . . . . . 330
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 341
Four-Wheel DriveTransfer Case . . . . . . . . . . . . . . . 239
Washer . . . . . . . . . . . . . . . . . . . . . . . 339
Fog Lamps . . . . . . . . . . . . . . . . . . . . . 184
Folding Mirrors . . . . . . . . . . . . . . . . . . 58
Forward Automatic Braking . . . . . 268
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . 265
Four-Wheel Drive . . . . . . . . . . 239, 345
Four-Wheel-Drive Light . . . . . . . . . 155 Frequency Statement
Radio . . . . . . . . . . . . . . . . . . . . . . . . . 448
Front Axle . . . . . . . . . . . . . . . . . . . . . . 345
Front Fog Lamp Light . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Front Pedestrian Braking (FPB) System . . . . . . . . . . . . . . . . . 269
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . . 70
Heated and Ventilated . . . . . . . . . . 76
Fuel
Additives . . . . . . . . . . . . . . . . . . . . . 277
Economy Driving . . . . . . . . . . . . . . . 30
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 280
Filling the Tank . . . . . . . . . . . . . . . 278
Foreign Countries . . . . . . . . . . . . 277
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 145
Low Fuel Warning Light . . . . . . . 160
Management, Active . . . . . . . . . . 231
Prohibited Fuels . . . . . . . . . . . . . . 277
Recommended . . . . . . . . . . 276, 277
Top Tier . . . . . . . . . . . . . . . . . . . . . . 276
Full-Size Spare Tire . . . . . . . . . . . . 399
Fuses Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 355
Fuses and Circuit Breakers . . . 355 Fuses (cont'd)
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . 359, 361
G
Garage Door Opener . . . . . . . . . . . 175Programming . . . . . . . . . . . . . . . . . 175
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . 350
Gauges Engine Coolant
Temperature . . . . . . . . . . . . . . . . 147
Engine Oil Pressure . . . . . . . . . . 146
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Odometer . . . . . . . . . . . . . . . . . . . . . 145
Speedometer . . . . . . . . . . . . . . . . . 144
Tachometer . . . . . . . . . . . . . . . . . . . 145
Trip Odometer . . . . . . . . . . . . . . . . 145
Voltmeter . . . . . . . . . . . . . . . . . . . . . 148
Warning Lights and Indicators . . . . . . . . . . . . . . . . . . . 139
General Information Service and Maintenance . . . . . 418
Towing . . . . . . . . . . . . . . . . . . . . . . . . 281
Vehicle Care . . . . . . . . . . . . . . . . . . 317
Glove Box . . . . . . . . . . . . . . . . . . . . . . 126
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . 442
GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-1500-11698638) - 2019 - CRC - 5/13/19
470 Index
Lane Keep Assist Light . . . . . . . . . 156
Lap-Shoulder Belt . . . . . . . . . . . . . . . 83
LATCH SystemReplacing Parts after aCrash . . . . . . . . . . . . . . . . . . . . . . . .118
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . . 107
LED Lighting . . . . . . . . . . . . . . . . . . . . 352
Lighting Entry . . . . . . . . . . . . . . . . . . . . . . . . . 187
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Illumination Control . . . . . . . . . . . 186
LED . . . . . . . . . . . . . . . . . . . . . . . . . . 352
Task . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Lights Airbag Readiness . . . . . . . . . . . . . 149
Antilock Brake System
(ABS) Warning . . . . . . . . . . . . . . 155
Brake System Warning . . . . . . . 153
Charging System . . . . . . . . . . . . . 151
Check Engine (Malfunction Indicator) . . . . . . . . . . . . . . . . . . . . 151
Cruise Control . . . . . . . . . . . . . . . . 161
Door Ajar . . . . . . . . . . . . . . . . . . . . . 161
Driver Mode Control . . . . . . . . . . 158
Electric Parking Brake . . . . . . . . 154
Electronic Stability Control (ESC), Off . . . . . . . . . . . . . . . . . . . 157 Lights (cont'd)
Engine Coolant
Temperature Warning . . . . . . . 158
Engine Oil Pressure . . . . . . . . . . 159
Flash-to-Pass . . . . . . . . . . . . . . . . . 182
Four-Wheel-Drive . . . . . . . . . . . . . 155
Front Fog Lamp . . . . . . . . . . . . . . 160
High-Beam On . . . . . . . . . . . . . . . . 160
High/Low Beam Changer . . . . . 181
Hill Descent Control . . . . . . . . . . 156
Lane Keep Assist . . . . . . . . . . . . . 156
Low Fuel Warning . . . . . . . . . . . . 160
Seat Belt Reminders . . . . . . . . . . 149
Security . . . . . . . . . . . . . . . . . . . . . . 160
Service Electric Parking
Brake . . . . . . . . . . . . . . . . . . . . . . . 154
Tire Pressure . . . . . . . . . . . . . . . . . 159
Tow/Haul Mode . . . . . . . . . . . . . . . 155
Traction Off . . . . . . . . . . . . . . . . . . . 157
Limited-Slip Differential . . . . . . . . . 255
Locking Rear Axle . . . . . . . . . . . . . . 255
Locks Automatic Door . . . . . . . . . . . . . . . . . 47
Delayed Locking . . . . . . . . . . . . . . . . 46
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Lockout Protection . . . . . . . . . . . . . . 47
Power Door . . . . . . . . . . . . . . . . . . . . . 46
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Loss of Control . . . . . . . . . . . . . . . . . 203
Low Fuel Warning Light . . . . . . . . . 160
Low-Profile Tires . . . . . . . . . . . . . . . . 365
Lower Anchors and Tethers
for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . . 107
Lumbar Adjustment . . . . . . . . . . . . . . 72
Front Seats . . . . . . . . . . . . . . . . . . . . . 72
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . . . 433
Maintenance and Care Additional . . . . . . . . . . . . . . . . . . . . . 427
Maintenance Schedule . . . . . . . . . 420 Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . 430
Transfer Case . . . . . . . . . . . . . . . . 239
Malfunction Indicator Lamp . . . . . 151
Manual Mirrors . . . . . . . . . . . . . . . . . . 57
Manual Mode . . . . . . . . . . . . . . . . . . . 235
Manual Windows . . . . . . . . . . . . . . . . 64
Memory Features . . . . . . . . . . . . . . . . 13
Memory Seats . . . . . . . . . . . . . . . . . . . 74
Messages Engine Power . . . . . . . . . . . . . . . . 169
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 169
Vehicle Speed . . . . . . . . . . . . . . . . 170
GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-1500-11698638) - 2019 - CRC - 5/13/19
472 Index
PowerDoor Locks . . . . . . . . . . . . . . . . . . . . . 46
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Outlets . . . . . . . . . . . . . . . . . . . . . . . 134
Protection, Battery . . . . . . . . . . . . 188
Retained Accessory (RAP) . . . 228
Seat Adjustment . . . . . . . . . . . . . . . . 71
Windows . . . . . . . . . . . . . . . . . . . . . . . 64
Power Assist Steps . . . . . . . . . . . . . . 54
Pregnancy, Using Seat Belts . . . . 85
Privacy Vehicle Data Recording . . . . . . . 450
Program Courtesy Transportation . . . . . . 444
Prohibited Fuels . . . . . . . . . . . . . . . . 277
Proposition 65 Warning,
California . . . . . . . . . . . .318, 342, 400, Back Cover
Publication Ordering Information . . . . . . . . . . . . . . . . . . . . 447
R
Radio Frequency Statement . . . . 448
Reading Lamps . . . . . . . . . . . . . . . . . 187
Rear Axle . . . . . . . . . . . . . . . . . . . . . . . 346
Locking . . . . . . . . . . . . . . . . . . . . . . . 255
Rear Camera Mirror . . . . . . . . . . . . . 61 Rear Seats . . . . . . . . . . . . . . . . . . . . . . 78
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 79
Rear Storage . . . . . . . . . . . . . . . . . . . 127
Rear Vision Camera (RVC) . . . . . 259
Rear Windows . . . . . . . . . . . . . . . . . . . 66
Rearview Mirrors . . . . . . . . . . . . . . . . 61 Automatic Dimming . . . . . . . . . . . . . 61
Reclining Seatbacks . . . . . . . . . . . . . 72
Recommended Fuel . . . . . . . . . . . . . . . . . . . . . 276, 277
Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . . . 430
Records Maintenance . . . . . . . . . . . . . . . . . . 433
Recreational Vehicle Towing . . . . 404
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . . 442
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . 34, 42
Remote Vehicle Start . . . . . . . . . . . . 44
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . . . 99
Maintenance . . . . . . . . . . . . . . . . . . 432
Replacing Airbag System . . . . . . . . 99
Replacing LATCH System Parts after a Crash . . . . . . . . . . . . 118
Replacing Seat Belt System Parts after a Crash . . . . . . . . . . . . . 86 Reporting Safety Defects
Canadian Government . . . . . . . . 449
General Motors . . . . . . . . . . . . . . . 449
U.S. Government . . . . . . . . . . . . . 448
Restraints Where to Put . . . . . . . . . . . . . . . . . 105
Retained Accessory
Power (RAP) . . . . . . . . . . . . . . . . . . 228
Reverse Tilt Mirrors . . . . . . . . . . . . . . 60
Ride Control Systems Enhanced Traction
System (ETS) . . . . . . . . . . . . . . . 255
Roads Driving, Wet . . . . . . . . . . . . . . . . . . 208
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . . . . 442
Roof Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . 66
Rotation, Tires . . . . . . . . . . . . . . . . . . 381
Routing, Engine Drive Belt . . . . . . 437
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . . . 232S
Safety Defects ReportingCanadian Government . . . . . . . . 449
General Motors . . . . . . . . . . . . . . . 449