GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-1500-11698638) - 2019 - crc - 5/15/18
440 Customer Information and be supported by original
receipts. See your dealer for
information.
Courtesy Rental Vehicle
For an overnight warranty repair, the
dealer may provide an available
courtesy rental vehicle or provide for
reimbursement of a rental vehicle.
Reimbursement is limited and must
be supported by original receipts as
well as a signed and completed
rental agreement and meet state/
provincial, local, and rental vehicle
provider requirements.
Requirements vary and may include
minimum age requirements,
insurance coverage, credit card, etc.
Additional fees such as fuel usage
charges, taxes, levies, usage fees,
excessive mileage, or rental usage
beyond the completion of the repair
are also your responsibility.
It may not be possible to provide a
like vehicle as a courtesy rental. Additional Program
Information All program options, such as shuttle
service, may not be available at
every dealer. Contact your dealer
for specific availability.
General Motors reserves the right to
unilaterally modify, change,
or discontinue Courtesy
Transportation at any time and to
resolve all questions of claim
eligibility pursuant to the terms and
conditions described herein at its
sole discretion.
Collision Damage Repair If the vehicle is involved in a
collision and it is damaged, have the
damage repaired by a qualified
technician using the proper
equipment and quality replacement
parts. Poorly performed collision
repairs diminish the vehicle resale
value, and safety performance can
be compromised in subsequent
collisions. Collision Parts Genuine GM Collision parts are new
parts made with the same materials
and construction methods as the
parts with which the vehicle was
originally built. Genuine GM
Collision parts are the best choice to
ensure that the vehicle's designed
appearance, durability, and safety
are preserved. The use of Genuine
GM parts can help maintain the GM
New Vehicle Limited Warranty.
Recycled original equipment parts
may also be used for repair. These
parts are typically removed from
vehicles that were total losses in
prior crashes. In most cases, the
parts being recycled are from
undamaged sections of the vehicle.
A recycled original equipment GM
part may be an acceptable choice to
maintain the vehicle's originally
designed appearance and safety
performance; however, the history of
these parts is not known. Such parts
are not covered by the GM New
Vehicle Limited Warranty, and any
related failures are not covered by
that warranty.
GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-1500-11698638) - 2019 - crc - 5/15/18
Customer Information 443Current and Past Models Service manuals and customer
literature are available for many
current and past model year GM
vehicles.
To order, call 1-800-551-4123
Monday – Friday, 8:00 a.m. – 6:00 p.m.
eastern time
For credit card orders only (VISA,
MasterCard, or Discover), see
Helm, Inc. at: www.helminc.com.
To order by mail, write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Make checks payable in U.S. funds.
Radio Frequency
Statement This vehicle has systems that
operate on a radio frequency that
complies with Part 15/Part 18 of the
Federal Communications
Commission (FCC) rules and with
Innovation, Science and Economic Development (ISED) Canada's
RSP-100 / license-exempt RSS's /
ICES-001.
Operation is subject to the following
two conditions:
1. The device may not cause
harmful interference.
2. The device must accept any
interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment. Reporting Safety
Defects Reporting Safety Defects
to the United States
Government If you believe that your vehicle
has a defect which could cause
a crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
General Motors.
If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that
a safety defect exists in a group
of vehicles, it may order a recall
and remedy campaign.
However, NHTSA cannot
become involved in individual
problems between you, your
dealer, or General Motors.
GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-1500-11698638) - 2019 - crc - 5/15/18
OnStar 449
Security If equipped, OnStar provides these
services:
.
With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
.
With Remote Ignition Block,
if equipped, OnStar can block
the engine from being restarted.
.
With Stolen Vehicle Slowdown,
if equipped, OnStar can work
with law enforcement to
gradually slow the vehicle down.
Theft Alarm Notification If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the
vehicle. OnStar Additional
Information In-Vehicle Audio Messages Audio messages may play important
information at the following times:
.
Prior to vehicle purchase. Press
Q to set up an account.
.
After change in ownership and
at 90 days.
Transferring Service Press
Q to request account transfer
eligibility information. The Advisor
can cancel or change account
information.
Selling/Transferring the
Vehicle Call 1-888-4ONSTAR
(1-888-466-7827) immediately to
terminate your OnStar or connected
services if the vehicle is disposed
of, sold, transferred, or if the
lease ends. Reactivation for Subsequent
Owners Press
Q and follow the prompts to
speak to an Advisor as soon as
possible. The Advisor will update
vehicle records and explain OnStar
or connected service options.
How OnStar Service Works Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Remote
Services, Roadside Assistance, and
Hands-Free Calling are available on
most vehicles. Not all OnStar
services are available everywhere
or on all vehicles. For more
information, a full description of
OnStar services, system limitations,
and OnStar User Terms, Privacy
Statement, and Software Terms:
.
Call 1-888-4ONSTAR
(1-888-466-7827).
.
See www.onstar.com (U.S.).
.
See www.onstar.ca (Canada).
.
Call TTY 1-877-248-2080.
GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-1500-11698638) - 2019 - crc - 5/15/18
450 OnStar .
Press
Q to speak with an
Advisor.
OnStar or connected services
cannot work unless the vehicle is in
a place where OnStar has an
agreement with a wireless service
provider for service in that area. The
wireless service provider must also
have coverage, network capacity,
reception, and technology
compatible with OnStar or
connected services. Service
involving location information about
the vehicle cannot work unless GPS
signals are available, unobstructed,
and compatible with the OnStar
hardware. OnStar or connected
services may not work if the OnStar
equipment is not properly installed
or it has not been properly
maintained. If equipment or software
is added, connected, or modified,
OnStar or connected services may
not work. Other problems beyond
the control of OnStar — such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage to the vehicle in a crash, or wireless
phone network congestion or
jamming — may prevent service.
See Radio Frequency Statement
0 443 .
Services for People with
Disabilities Advisors provide services to help
with physical disabilities and
medical conditions.
Press
Q to help:
.
Locate a gas station with an
attendant to pump gas.
.
Find a hotel, restaurant, etc.,
that meets accessibility needs.
.
Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
If equipped, TTY mode can be
turned on or off by touching
Settings, then Apps, and then
Phone. When TTY mode is on,
phone calls can be made or
received with OnStar using the
infotainment display.
OnStar Personal Identification
Number (PIN) A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
Q or
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.
GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-1500-11698638) - 2019 - crc - 5/15/18
452 OnStar security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as
OnStar Hands-Free Calling name
tags, saved navigation destinations,
or pre-set radio stations. Neither
OnStar nor GM is responsible for
any affected or erased data or
settings. These updates or changes
may also collect personal
information. Such collection is
described in the OnStar privacy
statement or separately disclosed at
the time of installation. These
updates or changes may also cause
a system to automatically
communicate with GM servers to
collect information about vehicle
system status, identify whether
updates or changes are available,
or deliver updates or changes. An
active OnStar agreement constitutes
consent to these software updates
or changes and agreement that
either OnStar or GM may remotely
deliver them to the vehicle. Privacy The complete OnStar Privacy
Statement may be found at
www.onstar.com (U.S.),
or www.onstar.ca (Canada). We
recommend that you review it. If you
have any questions, call
1-888-4ONSTAR (1-888-466-7827)
or press
Q to speak with an
Advisor. Users of wireless
communications are cautioned that
the privacy of any information sent
via wireless cellular communications
cannot be assured. Third parties
may unlawfully intercept or access
transmissions and private
communications without consent.
OnStar - Software
Acknowledgements Certain OnStar components include
libcurl and unzip software and other
third party software. Below are the
notices and licenses associated with
libcurl and unzip and for other third
party software please see http://
opensource.lge.com/index
www.onstar.com/us/en/ libcurl:
COPYRIGHT AND PERMISSION
NOTICE
Copyright (c) 1996 - 2010, Daniel
Stenberg,
All rights reserved.
Permission to use, copy, modify,
and distribute this software for any
purpose with or without fee is
hereby granted, provided that the
above copyright notice and this
permission notice appear in all
copies.
THE SOFTWARE IS PROVIDED
“ AS IS, ” WITHOUT WARRANTY OF
ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT
LIMITED TO THE WARRANTIES
OF MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE
AND NONINFRINGEMENT OF
THIRD PARTY RIGHTS. IN NO
EVENT SHALL THE AUTHORS OR
COPYRIGHT HOLDERS BE
LIABLE FOR ANY CLAIM,
DAMAGES OR OTHER LIABILITY,
WHETHER IN AN ACTION OF
CONTRACT, TORT OR
GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-1500-11698638) - 2019 - crc - 5/15/18
Connected Services 457vehicles, the SSID and
password can be changed in
the Wi-Fi Hotspot menu.
After initial set-up, your vehicle ’ s
Wi-Fi hotspot will connect
automatically to your mobile
devices. Manage data usage by
turning Wi-Fi on or off on your
mobile device, using the myGMC
mobile app, or by contacting an
OnStar Advisor. On some vehicles,
Wi-Fi can also be managed from the
Wi-Fi Hotspot menu.
MyGMC Mobile App (If Available)
Download the myGMC mobile app
to compatible Apple and Android
smartphones. GMC users can
access the following services from a
smartphone:
.
Remotely start/stop the vehicle,
if factory-equipped.
.
Lock/unlock doors, if equipped
with automatic locks.
.
Activate the horn and lamps. .
Check the vehicle ’ s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
.
Send destinations to the vehicle.
.
Locate the vehicle on a map
(U.S. market only).
.
Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
.
Locate a dealer and schedule
service.
.
Request roadside assistance.
.
Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
.
Connect with GMC on social
media.
Features are subject to change. For
myGMC mobile app information and
compatibility, see my.gmc.com.
An active OnStar or connected
service plan may be required.
A compatible device,
factory-installed remote start, and power locks are required. Data rates
apply. See www.onstar.com for
details and system limitations.
Remote Services Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
Marketplace OnStar Advisors can provide offers
from restaurants and retailers on
your route, help locate hotels,
or book a room. These services
vary by market.
OnStar Hands-Free Calling Make and receive calls with the
built-in wireless calling service,
which requires available minutes.
Functionality of the Voice Command
button may vary by vehicle and
region. For some vehicles, press
= to open the OnStar app on the
infotainment display, then select
Hands-Free calling. For other
vehicles press
= as follows.
GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-1500-11698638) - 2019 - crc - 5/16/18
464 Index H Halogen Bulbs . . . . . . . . . . . . . . . . . . 346
Hazard Warning Flashers . . . . . . . 180
Head Restraints . . . . . . . . . . . . . . . . . 68
Head-up Display . . . . . . . . . . . . . . . . 163
Headlamps
Aiming . . . . . . . . . . . . . . . . . . . . . . . . 346
Automatic . . . . . . . . . . . . . . . . . . . . . 179
Bulb Replacement . . . . . . . . . . . . 346
Daytime Running
Lamps (DRL) . . . . . . . . . . . . . . . . 179
Flash-to-Pass . . . . . . . . . . . . . . . . . 179
Headlamps, Front Turn
Signal, Sidemarker, and
Parking Lamps . . . . . . . . . . . . . . 347
High-Beam On Light . . . . . . . . . . 157
High/Low Beam Changer . . . . . 178
Lamps On Reminder . . . . . . . . . 158
Heated
Rear Seats . . . . . . . . . . . . . . . . . . . . . 78
Steering Wheel . . . . . . . . . . . . . . . 131
Heated and Ventilated Front
Seats . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Heated Mirrors . . . . . . . . . . . . . . . . . . . 58
Heater
Engine . . . . . . . . . . . . . . . . . . . . . . . . 223
Heating . . . . . . . . . . . . . . . . . . . . 188, 190
High-Beam On Light . . . . . . . . . . . . 157 High-Speed Operation . . . . . . . . . . 368
Hill and Mountain Roads . . . . . . . . 206
Hill Descent Control (HDC) . . . . . 245
Hill Descent Control Light . . . . . . . 153
Hill Start Assist (HSA) . . . . . . . . . . 242
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 314
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
How to Wear Seat Belts
Properly . . . . . . . . . . . . . . . . . . . . . . . . 80
HVAC . . . . . . . . . . . . . . . . . . . . . . 188, 190
I Ignition Positions . . . . . . . . . . 217, 219
Ignition Transmission Lock
Check . . . . . . . . . . . . . . . . . . . . . . . . . 343
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 55
Indicator
Pedestrian Ahead . . . . . . . . . . . . 154
Vehicle Ahead . . . . . . . . . . . . . . . . 154
Infants and Young Children,
Restraints . . . . . . . . . . . . . . . . . . . . . 100
Information
Publication Ordering . . . . . . . . . . 442
Infotainment . . . . . . . . . . . . . . . . . . . . 187
Infotainment System . . . . . . . . . . . . 446
Instrument Cluster . . . . . . . . . . . . . . 138
Interior Rearview Mirrors . . . . . . . . . 60
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2 J Jump Starting - North
America . . . . . . . . . . . . . . . . . . . . . . . 395
K Keyless Entry
Remote (RKE) System . . . . . 33, 41
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
L Labeling, Tire Sidewall . . . . . . . . . . 360
Lamps
Daytime Running (DRL) . . . . . . 179
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 183
Exterior Cargo . . . . . . . . . . . . . . . . 182
Exterior Controls . . . . . . . . . . . . . . 176
Exterior Lamps Off
Reminder . . . . . . . . . . . . . . . . . . . 178
Exterior Lighting Battery
Saver . . . . . . . . . . . . . . . . . . . . . . . 185
License Plate . . . . . . . . . . . . . . . . . 349
Malfunction Indicator
(Check Engine) . . . . . . . . . . . . . 149
On Reminder . . . . . . . . . . . . . . . . . 158
Reading . . . . . . . . . . . . . . . . . . . . . . 184
Lane Change Alert (LCA) . . . . . . . 267
Lane Departure
Warning (LDW) . . . . . . . . . . . . . . . . 269
Lane Keep Assist (LKA) . . . . . . . . 269
GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-1500-11698638) - 2019 - crc - 5/16/18
Index 469Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System
Brake Pad Life . . . . . . . . . . . . . . . . 335
Engine Air Filter Life . . . . . . . . . . 325
Forward Collision
Alert (FCA) . . . . . . . . . . . . . . . . . . 260
Infotainment . . . . . . . . . . . . . 187, 446
Noise Control . . . . . . . . . . . . . . . . . 342
Systems
Driver Assistance . . . . . . . . . . . . . 253
T Tachometer . . . . . . . . . . . . . . . . . . . . . 143
Tailgate . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Taillamps
Bulb Replacement . . . . . . . . . . . . 347
Task Lighting . . . . . . . . . . . . . . . . . . . 182
Text Telephone (TTY) Users . . . . 436
Theft-Deterrent Systems . . . . . . . . . 55
Immobilizer . . . . . . . . . . . . . . . . . . . . . 55
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 358
All-Season . . . . . . . . . . . . . . . . . . . . 359
All-Terrain . . . . . . . . . . . . . . . . . . . . 360
Buying New Tires . . . . . . . . . . . . . 378
Chains . . . . . . . . . . . . . . . . . . . . . . . . 382
Changing . . . . . . . . . . . . . . . . . . . . . 385 Tires (cont'd)
Designations . . . . . . . . . . . . . . . . . 363
Different Size . . . . . . . . . . . . . . . . . 379
Full-Size Spare . . . . . . . . . . . . . . . 394
If a Tire Goes Flat . . . . . . . . . . . . 383
Inspection . . . . . . . . . . . . . . . . . . . . 375
Low Profile . . . . . . . . . . . . . . . . . . . 360
Pressure . . . . . . . . . . . . . . . . . 367, 368
Pressure Light . . . . . . . . . . . . . . . . 156
Pressure Monitor Operation . . 370
Pressure Monitor System . . . . . 369
Rotation . . . . . . . . . . . . . . . . . . . . . . 376
Sidewall Labeling . . . . . . . . . . . . . 360
Terminology and Definitions . . 364
Uniform Tire Quality
Grading . . . . . . . . . . . . . . . . . . . . . 380
Wheel Alignment and Tire
Balance . . . . . . . . . . . . . . . . . . . . . 381
Wheel Replacement . . . . . . . . . . 381
When It Is Time for New
Tires . . . . . . . . . . . . . . . . . . . . . . . . 377
Winter . . . . . . . . . . . . . . . . . . . . . . . . 359
Top Tier Fuel . . . . . . . . . . . . . . . . . . . 271
Tow/Haul Mode . . . . . . . . . . . . . . . . . 234
Tow/Haul Mode Light . . . . . . . . . . . 153
Towing
Driving Characteristics . . . . . . . . 276
Equipment . . . . . . . . . . . . . . . . . . . . 285 Towing (cont'd)
General Information . . . . . . . . . . 276
Recreational Vehicle . . . . . . . . . . 399
Trailer . . . . . . . . . . . . . . . . . . . . . . . . 281
Trailer Sway Control (TSC) . . . 293
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 398
Traction
Limited-Slip Differential . . . . . . . 250
Off Light . . . . . . . . . . . . . . . . . . . . . . 154
Traction Control/Electronic
Stability Control . . . . . . . . . . . . . . . 243
Trailer
Sway Control (TSC) . . . . . . . . . . 293
Towing . . . . . . . . . . . . . . . . . . . . . . . . 281
Trailer Towing
App . . . . . . . . . . . . . . . . . . . . . . . . . . . 296
Trailering App . . . . . . . . . . . . . . . . . . 296
Transfer Case . . . . . . . . . . . . . . . . . . 235
Transmission
Automatic . . . . . . . . . . . . . . . . . . . . . 229
Fluid, Automatic . . . . . . . . . . . . . . 325
Transportation Program,
Courtesy . . . . . . . . . . . . . . . . . . . . . . 439
Trip Odometer . . . . . . . . . . . . . . . . . . 142
Truck-Camper Loading
Information . . . . . . . . . . . . . . . . . . . . 214
Turn and Lane-Change
Signals . . . . . . . . . . . . . . . . . . . . . . . . 181