2019 GMC SIERRA DENALI service schedule

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-1500-11698638) - 2019 - crc - 5/15/18
Service and Maintenance 421Footnotes — Maintenance
Schedule Additional Required
Services - Severe
(1) Or every two years, whichever
comes first. More frequent
replacement may be needed if the
vehicle is driven in areas with heavy
traffic, poor air quality, areas with
high dust levels or are sensitive to
environmental allergens. Filter
replacement may also be needed if
you notice reduced airflow, windows
fogging up, or odors. Your local GM
Service location can help you
determine when it is the right time to
replace your filter.
(2) Or every four years, whichever
comes first. If driving in dusty
conditions, inspect the filter at each
oil change or more often as needed.
(3) Visually check all fuel and vapor
lines and hoses for proper
attachment, connection, routing, and
condition.
(4) Do not directly power wash the
transfer case and/or front/rear axle
output seals. High pressure water
can overcome the seals and contaminate the fluid. Contaminated
fluid will decrease the life of the
transfer case and/or drive axles and
should be replaced.
(5) Or every five years, whichever
comes first. See Cooling System
0 327 .
(6) Or every 10 years, whichever
comes first. Inspect for fraying,
excessive cracking, or damage;
replace, if needed.
(7) Replace brake fluid every five
years. See Brake Fluid 0 336 .
(8) Or every 12 months, whichever
comes first. See Wiper Blade
Replacement 0 344 .Special Application
Services .
Severe Commercial Use
Vehicles Only: Lubricate chassis
components every oil change.
.
Have underbody flushing service
performed. See "Underbody
Maintenance" in Exterior Care
0 403 .

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-1500-11698638) - 2019 - crc - 5/15/18
428 Service and Maintenance
Maintenance Records After the scheduled services are performed, record the date, odometer reading, who performed the service, and the
type of services performed in the boxes provided. Retain all maintenance receipts.
Date Odometer
Reading Serviced By Services Performed

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-1500-11698638) - 2019 - crc - 5/15/18
436 Customer Information
Customer Assistance for
Text Telephone (TTY)
Users To assist customers who are deaf,
hard of hearing, or speech-impaired
and who use Text Telephones
(TTYs), GMC has TTY equipment
available at its Customer Assistance
Center. Any TTY user in the U.S.
can communicate with GMC by
dialing: 1-888-889-2438. TTY users
in Canada can dial 1-800-263-3830.
Online Owner Center Online Owner Experience
(U.S.) my.gmc.com The GMC online owner experience
is a one-stop resource that allows
interaction with GMC and keeps
important vehicle-specific
information in one place.
Membership Benefits
E : Download owner ’ s manuals
and view vehicle-specific how-to
videos. G : View maintenance schedules,
alerts, and Vehicle Diagnostic
Information. Schedule service
appointments.
I : View and print dealer-recorded
service records and self-recorded
service records.
D : Select a dealer and view
locations, maps, phone numbers,
and hours.
r : Track your vehicle ’ s warranty
information.
J : View active recalls by Vehicle
Identification Number (VIN). See
Vehicle Identification Number (VIN)
0 429 .
H : View GM Card, SiriusXM
Satellite radio (if equipped), and
OnStar account information (if
equipped).
F : Chat live with online help
representatives.
See my.gmc.com to register your
vehicle. GMC Centre (Canada)
www.gmcowner.ca Take a trip to the GMC Centre:
.
Chat live with online help
representatives.
.
Use the Vehicle Tools section.
.
Access third party enthusiast
sites and social media networks.
.
Locate resources such as
lease-end, financing, and
warranty information.
.
Retrieve your favorite articles,
quizzes, tips, and multimedia
galleries organized into the
Features and Auto Care
Sections.
.
Download the owner ’ s manual
for your vehicle, quickly and
easily.
.
Find the GMC-recommended
maintenance services for your
vehicle.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-1500-11698638) - 2019 - crc - 5/15/18
Customer Information 439after sending the original receipt
to Roadside Assistance.
Mechanical failures may be
covered, however any cost for
parts and labor for repairs not
covered by the warranty are the
owner responsibility.
Scheduling Service
Appointments When the vehicle requires warranty
service, contact your dealer and
request an appointment. By
scheduling a service appointment
and advising the service consultant
of your transportation needs, your
dealer can help minimize your
inconvenience.
If the vehicle cannot be scheduled
into the service department
immediately, keep driving it until it
can be scheduled for service,
unless, of course, the problem is
safety related. If it is, please call
your dealership, let them know this,
and ask for instructions. If your dealer requests you to bring
the vehicle for service, you are
urged to do so as early in the work
day as possible to allow for
same-day repair.
Courtesy Transportation
Program To enhance your ownership
experience, we and our participating
dealers are proud to offer Courtesy
Transportation, a customer support
program for vehicles with the
Bumper-to-Bumper (Base Warranty
Coverage period in Canada),
extended powertrain, and/or
hybrid-specific warranties in both
the U.S. and Canada.
Several Courtesy Transportation
options are available to assist in
reducing inconvenience when
warranty repairs are required.
Courtesy Transportation is not a
part of the New Vehicle Limited
Warranty. A separate booklet
entitled “ Limited Warranty and
Owner Assistance Information ” furnished with each new vehicle
provides detailed warranty coverage
information.
Transportation Options Warranty service can generally be
completed while you wait. However,
if you are unable to do so, your
dealer may offer the following
transportation options:
Shuttle Service
This includes one-way or round-trip
shuttle service within reasonable
time and distance parameters of
your dealer's area.
Public Transportation or Fuel
Reimbursement
If overnight warranty repairs are
needed, and public transportation is
used, the expense must be
supported by original receipts and
within the maximum amount allowed
by GM for shuttle service. If U.S.
customers arrange their own
transportation, limited
reimbursement for reasonable fuel
expenses may be available. Claim
amounts should reflect actual costs

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-1500-11698638) - 2019 - crc - 5/15/18
442 Customer Information .
Vehicle make, model, and
model year
.
Vehicle Identification
Number (VIN)
.
Insurance company and policy
number
.
General description of the
damage to the other vehicle
Choose a reputable repair facility
that uses quality replacement parts.
See “ Collision Parts ” earlier in this
section.
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? 0 91 .
Managing the Vehicle Damage
Repair Process In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits. Publication Ordering
Information Service Manuals Service manuals have the diagnosis
and repair information on the
engine, transmission, axle,
suspension, brakes, electrical
system, steering system, body, etc.
Customer Literature Owner ’ s manuals are written
specifically for owners and are
intended to provide basic
operational information about the
vehicle. The owner ’ s manual
includes the Maintenance Schedule
for all models.
Customer literature publications
available for purchase include
owner ’ s manuals, warranty
manuals, infotainment manuals, and
portfolios. Portfolios include an
owner ’ s manual, warranty manual,
infotainment manual, if applicable,
and zip lock bag or pouch.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-1500-11698638) - 2019 - crc - 5/15/18
Connected Services 457vehicles, the SSID and
password can be changed in
the Wi-Fi Hotspot menu.
After initial set-up, your vehicle ’ s
Wi-Fi hotspot will connect
automatically to your mobile
devices. Manage data usage by
turning Wi-Fi on or off on your
mobile device, using the myGMC
mobile app, or by contacting an
OnStar Advisor. On some vehicles,
Wi-Fi can also be managed from the
Wi-Fi Hotspot menu.
MyGMC Mobile App (If Available)
Download the myGMC mobile app
to compatible Apple and Android
smartphones. GMC users can
access the following services from a
smartphone:
.
Remotely start/stop the vehicle,
if factory-equipped.
.
Lock/unlock doors, if equipped
with automatic locks.
.
Activate the horn and lamps. .
Check the vehicle ’ s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
.
Send destinations to the vehicle.
.
Locate the vehicle on a map
(U.S. market only).
.
Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
.
Locate a dealer and schedule
service.
.
Request roadside assistance.
.
Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
.
Connect with GMC on social
media.
Features are subject to change. For
myGMC mobile app information and
compatibility, see my.gmc.com.
An active OnStar or connected
service plan may be required.
A compatible device,
factory-installed remote start, and power locks are required. Data rates
apply. See www.onstar.com for
details and system limitations.
Remote Services Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
Marketplace OnStar Advisors can provide offers
from restaurants and retailers on
your route, help locate hotels,
or book a room. These services
vary by market.
OnStar Hands-Free Calling Make and receive calls with the
built-in wireless calling service,
which requires available minutes.
Functionality of the Voice Command
button may vary by vehicle and
region. For some vehicles, press
= to open the OnStar app on the
infotainment display, then select
Hands-Free calling. For other
vehicles press
= as follows.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-1500-11698638) - 2019 - crc - 5/16/18
Index 465Lane Keep Assist Light . . . . . . . . . 153
Lap-Shoulder Belt . . . . . . . . . . . . . . . 82
LATCH System
Replacing Parts after a
Crash . . . . . . . . . . . . . . . . . . . . . . . .117
LATCH, Lower Anchors and
Tethers for Children . . . . . . . . . . . 106
LED Lighting . . . . . . . . . . . . . . . . . . . . 347
Lighting
Entry . . . . . . . . . . . . . . . . . . . . . . . . . 184
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
Illumination Control . . . . . . . . . . . 183
LED . . . . . . . . . . . . . . . . . . . . . . . . . . 347
Task . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Lights
Airbag Readiness . . . . . . . . . . . . . 147
Antilock Brake System
(ABS) Warning . . . . . . . . . . . . . . 152
Brake System Warning . . . . . . . 151
Charging System . . . . . . . . . . . . . 148
Check Engine (Malfunction
Indicator) . . . . . . . . . . . . . . . . . . . . 149
Cruise Control . . . . . . . . . . . . . . . . 158
Door Ajar . . . . . . . . . . . . . . . . . . . . . 158
Driver Mode Control . . . . . . . . . . 156
Electric Parking Brake . . . . . . . . 152
Electronic Stability Control
(ESC), Off . . . . . . . . . . . . . . . . . . . 155 Lights (cont'd)
Engine Coolant
Temperature Warning . . . . . . . 155
Engine Oil Pressure . . . . . . . . . . 157
Flash-to-Pass . . . . . . . . . . . . . . . . . 179
Four-Wheel-Drive . . . . . . . . . . . . . 153
Front Fog Lamp . . . . . . . . . . . . . . 158
High-Beam On . . . . . . . . . . . . . . . . 157
High/Low Beam Changer . . . . . 178
Hill Descent Control . . . . . . . . . . 153
Lane Keep Assist . . . . . . . . . . . . . 153
Low Fuel Warning . . . . . . . . . . . . 157
Seat Belt Reminders . . . . . . . . . . 146
Security . . . . . . . . . . . . . . . . . . . . . . 157
Service Electric Parking
Brake . . . . . . . . . . . . . . . . . . . . . . . 152
Tire Pressure . . . . . . . . . . . . . . . . . 156
Tow/Haul Mode . . . . . . . . . . . . . . . 153
Traction Off . . . . . . . . . . . . . . . . . . . 154
Limited-Slip Differential . . . . . . . . . 250
Locking Rear Axle . . . . . . . . . . . . . . 250
Locks
Automatic Door . . . . . . . . . . . . . . . . . 46
Delayed Locking . . . . . . . . . . . . . . . . 45
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Lockout Protection . . . . . . . . . . . . . . 46
Power Door . . . . . . . . . . . . . . . . . . . . . 45
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Loss of Control . . . . . . . . . . . . . . . . . 200
Low Fuel Warning Light . . . . . . . . . 157
Low-Profile Tires . . . . . . . . . . . . . . . . 360
Lower Anchors and Tethers
for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . . 106
Lumbar Adjustment . . . . . . . . . . . . . . 71
Front Seats . . . . . . . . . . . . . . . . . . . . . 71
M Maintenance
Records . . . . . . . . . . . . . . . . . . . . . . 428
Maintenance and Care
Additional . . . . . . . . . . . . . . . . . . . . . 422
Maintenance Schedule . . . . . . . . . 415
Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . 425
Transfer Case . . . . . . . . . . . . . . . . 235
Malfunction Indicator Lamp . . . . . 149
Manual Mirrors . . . . . . . . . . . . . . . . . . 56
Manual Mode . . . . . . . . . . . . . . . . . . . 232
Manual Windows . . . . . . . . . . . . . . . . 63
Memory Features . . . . . . . . . . . . . . . . 12
Memory Seats . . . . . . . . . . . . . . . . . . . 73
Messages
Engine Power . . . . . . . . . . . . . . . . 167
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 166
Vehicle Speed . . . . . . . . . . . . . . . . 167