2019 GMC SIERRA DENALI phone

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-1500-11698638) - 2019 - crc - 5/15/18
164 Instruments and Controls
HUD Display on the Windshield
Depending on how the vehicle is
equipped, the HUD may display
some of the following vehicle
information and vehicle messages
or alerts:
.
Speed
.
Audio
.
Phone
.
Navigation
.
Driver Assistance Features
.
Vehicle Messages Some vehicle messages or alerts
displayed in the HUD may be
cleared by using the steering wheel
controls.
The HUD control is to the left of the
steering wheel.
To adjust the HUD image:
1. Adjust the driver seat.
2. Start the engine.
3. Use the following settings to
adjust the HUD.
$ : Press or pull to center the
HUD image. The HUD image can
only be adjusted up and down, not
side to side. ! : Press to select the display
view. Each press will change the
display view.
D : Pull and hold to brighten the
display. Press and hold to dim the
display. Continue to hold to turn the
display off.
The HUD image will automatically
dim and brighten to compensate for
outside lighting. Use
D to adjust
as needed.
The HUD image can temporarily
light up depending on the angle and
position of sunlight on the HUD
display. This is normal.
Polarized sunglasses could make
the HUD image harder to see.
Head-Up Display (HUD) Rotation
Option
This feature allows the angle of the
HUD image to be adjusted.
Press the thumbwheel while Adjust
Rotation is highlighted to enter
Adjust Mode. Scroll to adjust the
angle of the HUD display. Press the

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-1500-11698638) - 2019 - crc - 5/15/18
Instruments and Controls 173Make sure the hand-held transmitter
has a new battery for quick and
accurate transmission of the
radio-frequency signal.
Programming the Universal
Remote System For questions or programming help,
see www.homelink.com/gm or call
1-800-355-3515. For calls placed
outside the U.S., Canada, or Puerto
Rico, international rates will apply
and may differ based on landline or
mobile phone.
Programming involves
time-sensitive actions, and may time
out causing the procedure to be
repeated.
To program up to three devices:
1. Hold the end of the hand-held
transmitter about 3 to 8 cm (1
to 3 in) away from the
Universal Remote system
buttons with the indicator light
in view. The hand-held
transmitter was supplied by the
manufacturer of the garage
door opener receiver. 2. At the same time, press and
hold both the hand-held
transmitter button and one of
the three Universal Remote
system buttons to be used to
operate the garage door. Do
not release either button until
the indicator light goes from a
slow to a rapid flashing light.
Then release both buttons.
Some garage door openers
may require substitution of
Step 2 with the procedure
under “ Radio Signals for Some
Gate Operators ” later in this
section.
3. Press and hold the newly
programmed Universal Remote
system button for five seconds
while watching the indicator
light and garage door
activation.
.
If the indicator light stays on
continuously or the garage
door moves when the
button is pressed, then
programming is complete.
There is no need to
complete Steps 4 – 6. .
If the indicator light does
not come on or the garage
door does not move, a
second button press may
be required. For a second
time, press and hold the
newly programmed button
for five seconds. If the light
stays on or the garage door
moves, programming is
complete.
.
If the indicator light blinks
rapidly for two seconds,
then changes to a solid light
and the garage door does
not move, continue with
programming Steps 4 – 6.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-1500-11698638) - 2019 - crc - 5/15/18
174 Instruments and Controls
Learn or Smart Button
4. After completing Steps 1 – 3,
locate the Learn or Smart
button inside the garage on the
garage door opener receiver.
The name and color of the
button may vary by
manufacturer.
5. Press and release the Learn or
Smart button. Step 6 must be
completed within 30 seconds of
pressing this button.
6. Inside the vehicle, press and
hold the newly programmed
Universal Remote system
button for two seconds and
then release it. If the garage
door does not move or the
lamp on the garage door
opener receiver does not flash, press and hold the same
button a second time for
two seconds, then release it.
Again, if the door does not
move or the garage door lamp
does not flash, press and hold
the same button a third time for
two seconds, then release it.
The Universal Remote system
should now activate the
garage door.
Repeat the process for
programming the two remaining
buttons.
Radio Signals for Some Gate
Operators For questions or programming help,
see www.homelink.com/gm or call
1-800-355-3515. For calls placed
outside the U.S., Canada, or Puerto
Rico, international rates will apply
and may differ based on landline or
mobile phone.
Some radio – frequency laws and
gate operators require transmitter
signals to time out or quit after
several seconds of transmission. This may not be long enough for the
Universal Remote system to pick up
the signal during programming.
If the programming did not work,
replace Step 2 under “ Programming
the Universal Remote System ” with
the following:
Press and hold the Universal
Remote system button while
pressing and releasing the
hand-held transmitter button every
two seconds until the signal has
been successfully accepted by the
Universal Remote system. The
Universal Remote system indicator
light will flash slowly at first and then
rapidly. Proceed with Step 3 under
“ Programming the Universal Remote
System ” to complete.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-1500-11698638) - 2019 - crc - 5/15/18
Infotainment System 187
Infotainment
System Introduction Infotainment . . . . . . . . . . . . . . . . . . 187
Introduction Infotainment See the infotainment manual for
information on the radio, audio
players, phone, navigation system,
and voice or speech recognition.
It also includes information on
settings.
Active Noise Cancellation (ANC)
If equipped, ANC reduces engine
noise in the vehicle ’ s interior. ANC
requires the factory-installed audio
system, radio, speakers, amplifier (if
equipped), induction system, and
exhaust system to work properly.
Deactivation is required by your
dealer if related aftermarket
equipment is installed.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-1500-11698638) - 2019 - crc - 5/16/18
Driving and Operating 197Fuel Top Tier Fuel . . . . . . . . . . . . . . . . . 271
Recommended Fuel (Except
6.2L V8 Engine) . . . . . . . . . . . . . 271
Recommended Fuel (6.2L
V8 Engine) . . . . . . . . . . . . . . . . . . 271
Prohibited Fuels . . . . . . . . . . . . . . 272
Fuels in Foreign Countries . . . 272
Fuel Additives . . . . . . . . . . . . . . . . 272
E85 or FlexFuel . . . . . . . . . . . . . . 272
Filling the Tank . . . . . . . . . . . . . . . 273
Filling a Portable Fuel
Container . . . . . . . . . . . . . . . . . . . 275
Trailer Towing General Towing
Information . . . . . . . . . . . . . . . . . . 276
Driving Characteristics and
Towing Tips . . . . . . . . . . . . . . . . . 276
Trailer Towing . . . . . . . . . . . . . . . . 281
Towing Equipment . . . . . . . . . . . . 285
Trailer Sway Control (TSC) . . . 293
Trailering App . . . . . . . . . . . . . . . . 296
Conversions and Add-Ons Add-On Electrical
Equipment . . . . . . . . . . . . . . . . . . 306
Adding a Snow Plow or Similar
Equipment . . . . . . . . . . . . . . . . . . 307
Pickup Conversion to
Chassis Cab . . . . . . . . . . . . . . . . 310 Driving Information Distracted Driving Distraction comes in many forms
and can take your focus from the
task of driving. Exercise good
judgment and do not let other
activities divert your attention away
from the road. Many local
governments have enacted laws
regarding driver distraction. Become
familiar with the local laws in
your area.
To avoid distracted driving, keep
your eyes on the road, keep your
hands on the steering wheel, and
focus your attention on driving.
.
Do not use a phone in
demanding driving situations.
Use a hands-free method to
place or receive necessary
phone calls.
.
Watch the road. Do not read,
take notes, or look up
information on phones or other
electronic devices. .
Designate a front seat
passenger to handle potential
distractions.
.
Become familiar with vehicle
features before driving, such as
programming favorite radio
stations and adjusting climate
control and seat settings.
Program all trip information into
any navigation device prior to
driving.
.
Wait until the vehicle is parked
to retrieve items that have fallen
to the floor.
.
Stop or park the vehicle to tend
to children.
.
Keep pets in an appropriate
carrier or restraint.
.
Avoid stressful conversations
while driving, whether with a
passenger or on a cell phone.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-1500-11698638) - 2019 - crc - 5/16/18
198 Driving and Operating
{ WarningTaking your eyes off the road too
long or too often could cause a
crash resulting in injury or death.
Focus your attention on driving.
Refer to the infotainment section for
more information on using that
system and the navigation system,
if equipped, including pairing and
using a cell phone.
Defensive Driving Defensive driving means “ always
expect the unexpected. ” The first
step in driving defensively is to wear
the seat belt. See Seat Belts 0 79 .
.
Assume that other road users
(pedestrians, bicyclists, and
other drivers) are going to be
careless and make mistakes.
Anticipate what they might do
and be ready.
.
Allow enough following distance
between you and the driver in
front of you. .
Focus on the task of driving.
Drunk Driving Death and injury associated with
drinking and driving is a global
tragedy.
{ WarningDrinking and then driving is very
dangerous. Your reflexes,
perceptions, attentiveness, and
judgment can be affected by even
a small amount of alcohol. You
can have a serious — or even
fatal — collision if you drive after
drinking.
Do not drink and drive or ride with
a driver who has been drinking.
Ride home in a cab; or if you are
with a group, designate a driver
who will not drink.
Control of a Vehicle Braking, steering, and accelerating
are important factors in helping to
control a vehicle while driving. Braking Braking action involves perception
time and reaction time. Deciding to
push the brake pedal is perception
time. Actually doing it is
reaction time.
Average driver reaction time is
about three-quarters of a second. In
that time, a vehicle moving at
100 km/h (60 mph) travels 20 m
(66 ft), which could be a lot of
distance in an emergency.
Helpful braking tips to keep in mind
include:
.
Keep enough distance between
you and the vehicle in front
of you.
.
Avoid needless heavy braking.
.
Keep pace with traffic.
If the engine ever stops or a brake
fault occurs, the brakes may lose
power assist. More effort will be
required to stop the vehicle. It may
take longer to stop.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-1500-11698638) - 2019 - crc - 5/16/18
Driving and Operating 305.
Maintenance Alerts
.
Security Alert
.
Tow/Haul Mode Reminder
Trailer Detection Alert The Trailer Detection Alert setting
will be on by default. Turn it off to
disable the Trailer Detection pop-up
from displaying when a trailer is
connected. The Guest Trailer Profile
will become the active Trailer
Profile, unless another Trailer Profile
is selected manually through the
Trailering App. If this setting is
disabled while a Custom Trailer
Profile is active, that Trailer Profile
will remain the active profile until the
trailer is disconnected.
Maintenance Alerts Touch Maintenance Alerts to view
the Maintenance Alerts settings
page. These alerts are based on the
Trailer Profile, so the settings for
each Trailer Profile must be turned
on or off. Touch a profile to view
more information or adjust the
setting for that profile. The setting will be on by default for
each profile. All Maintenance Alerts
for that active Trailer Profile will be
received.
Turn a setting off to not receive any
of the Maintenance Alerts when that
Trailer Profile is active.
Security Alert A security alert can be set if a trailer
is connected and the alert is
enabled. When the trailer is
disconnected and the vehicle is off,
an alarm will sound.
Touch Security Alert in Settings to
view the Security Alert settings
page. These alerts are based on the
Trailer Profile, so the settings for
each Trailer Profile must be turned
on or off. Touch a profile to view
more information or adjust the
setting for that profile.
This setting will be off by default for
each Trailer Profile, including the
Guest Trailer Profile.
A smartphone will receive a
notification that the trailer related to
the selected Trailer Profile is disconnected from the vehicle, if the
setting is on for the active Trailer
Profile, the vehicle has an OnStar or
connected service plan and the
smartphone number has been
added to the account for this
notification.
If the setting is turned off for a given
Trailer Profile, the smartphone will
not receive this security notification
even if the Trailer Profile is active.
Tow/Haul Mode Reminder This is a reminder to turn on the
Tow/Haul Mode when towing a
trailer. See Tow/Haul Mode 0 234 .
Touch Tow/Haul Mode Reminder in
Settings to view the Tow/Haul Mode
Reminder settings page. These
alerts are based on the Trailer
Profile, so the settings for each
Trailer Profile must be turned on or
off. Touch a profile to view more
information or to adjust the setting
for that profile.
This setting will default to OFF for
each Trailer Profile, including the
Guest Trailer Profile.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-1500-11698638) - 2019 - crc - 5/15/18
Customer Information 433
Customer
Information Customer Information Customer Satisfaction
Procedure . . . . . . . . . . . . . . . . . . . 433
Customer Assistance
Offices . . . . . . . . . . . . . . . . . . . . . . 435
Customer Assistance for Text
Telephone (TTY) Users . . . . . 436
Online Owner Center . . . . . . . . . 436
GM Mobility Reimbursement
Program . . . . . . . . . . . . . . . . . . . . 437
Roadside Assistance
Program . . . . . . . . . . . . . . . . . . . . 437
Scheduling Service
Appointments . . . . . . . . . . . . . . . 439
Courtesy Transportation
Program . . . . . . . . . . . . . . . . . . . . 439
Collision Damage Repair . . . . . 440
Publication Ordering
Information . . . . . . . . . . . . . . . . . . 442
Radio Frequency
Statement . . . . . . . . . . . . . . . . . . . 443 Reporting Safety Defects Reporting Safety Defects to
the United States
Government . . . . . . . . . . . . . . . . . 443
Reporting Safety Defects to
the Canadian
Government . . . . . . . . . . . . . . . . . 444
Reporting Safety Defects to
General Motors . . . . . . . . . . . . . 444
Vehicle Data Recording and
Privacy Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . . . 445
Event Data Recorders . . . . . . . . 445
OnStar . . . . . . . . . . . . . . . . . . . . . . . 446
Infotainment System . . . . . . . . . . 446 Customer Information Customer Satisfaction
Procedure Your satisfaction and goodwill are
important to your dealer and to
GMC. Normally, any concerns with
the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.