
GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-1500-11698638) - 2019 - crc - 5/15/18
OnStar 451Languages The vehicle can be programmed to
respond in multiple languages.
Press
Q and ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
10 days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS) .
Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to call OnStar. However, OnStar
could have difficulty identifying
the exact location.
.
In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over
or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message may come on. Press
Q to try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. See Add-On Electrical
Equipment 0 306 . Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-1500-11698638) - 2019 - crc - 5/15/18
452 OnStar security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as
OnStar Hands-Free Calling name
tags, saved navigation destinations,
or pre-set radio stations. Neither
OnStar nor GM is responsible for
any affected or erased data or
settings. These updates or changes
may also collect personal
information. Such collection is
described in the OnStar privacy
statement or separately disclosed at
the time of installation. These
updates or changes may also cause
a system to automatically
communicate with GM servers to
collect information about vehicle
system status, identify whether
updates or changes are available,
or deliver updates or changes. An
active OnStar agreement constitutes
consent to these software updates
or changes and agreement that
either OnStar or GM may remotely
deliver them to the vehicle. Privacy The complete OnStar Privacy
Statement may be found at
www.onstar.com (U.S.),
or www.onstar.ca (Canada). We
recommend that you review it. If you
have any questions, call
1-888-4ONSTAR (1-888-466-7827)
or press
Q to speak with an
Advisor. Users of wireless
communications are cautioned that
the privacy of any information sent
via wireless cellular communications
cannot be assured. Third parties
may unlawfully intercept or access
transmissions and private
communications without consent.
OnStar - Software
Acknowledgements Certain OnStar components include
libcurl and unzip software and other
third party software. Below are the
notices and licenses associated with
libcurl and unzip and for other third
party software please see http://
opensource.lge.com/index
www.onstar.com/us/en/ libcurl:
COPYRIGHT AND PERMISSION
NOTICE
Copyright (c) 1996 - 2010, Daniel
Stenberg,
All rights reserved.
Permission to use, copy, modify,
and distribute this software for any
purpose with or without fee is
hereby granted, provided that the
above copyright notice and this
permission notice appear in all
copies.
THE SOFTWARE IS PROVIDED
“ AS IS, ” WITHOUT WARRANTY OF
ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT
LIMITED TO THE WARRANTIES
OF MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE
AND NONINFRINGEMENT OF
THIRD PARTY RIGHTS. IN NO
EVENT SHALL THE AUTHORS OR
COPYRIGHT HOLDERS BE
LIABLE FOR ANY CLAIM,
DAMAGES OR OTHER LIABILITY,
WHETHER IN AN ACTION OF
CONTRACT, TORT OR

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-1500-11698638) - 2019 - crc - 5/15/18
Connected Services 455
Connected
Services Connected Services Navigation . . . . . . . . . . . . . . . . . . . . 455
Connections . . . . . . . . . . . . . . . . . . 456
Diagnostics . . . . . . . . . . . . . . . . . . . 458
Connected Services Navigation Navigation requires a specific
OnStar or connected service plan.
Press
Q to receive Turn-by-Turn
directions or have them sent to the
vehicle ’ s navigation screen,
if equipped.
Turn-by-Turn Navigation 1. Press
Q to connect to an
Advisor.
2. Request directions to be
downloaded to the vehicle.
3. Follow the voice-guided
commands.
Using Voice Commands
During a Planned Route
Functionality of the Voice Command
button, if equipped, may vary by
vehicle and region. For some
vehicles, press
= to open the OnStar app on the infotainment
display. For other vehicles press
= as follows.
Cancel Route
1. Press
= . System responds:
“ OnStar ready, ” then a tone.
2. Say “ Cancel route. ” System
responds: “ Do you want to
cancel directions? ”
3. Say “ Yes. ” System responds:
“ OK, request completed, thank
you, goodbye. ”
Route Preview
1. Press
= . System responds:
“ OnStar ready, ” then a tone.
2. Say “ Route preview. ” System
responds with the next three
maneuvers.
Repeat
1. Press
= . System responds:
“ OnStar ready, ” then a tone.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-1500-11698638) - 2019 - crc - 5/15/18
456 Connected Services 2. Say “ Repeat. ” System
responds with the last direction
given, then responds with
“ OnStar ready, ” then a tone.
Get My Destination
1. Press
= . System responds:
“ OnStar ready, ” then a tone.
2. Say “ Get my destination. ”
System responds with the
address and distance to the
destination, then responds with
“ OnStar ready, ” then a tone.
Send Destination to Vehicle
Directions can be sent to the
vehicle ’ s navigation screen,
if equipped.
Press
Q , then ask the Advisor to
download directions to the vehicle ’ s
navigation system, if equipped. After
the call ends, the navigation screen
will provide prompts to begin driving
directions. Routes that are sent to
the navigation screen can only be
canceled through the navigation
system. See www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Connections The following services help with
staying connected.
For coverage maps, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Ensuring Security
.
Change the default passwords
for the Wi-Fi hotspot and
myGMC mobile application.
Make these passwords different
from each other and use a
combination of letters, numbers,
and symbols to increase the
security.
.
Change the default name of the
SSID (Service Set Identifier).
This is your network ’ s name that
is visible to other wireless
devices. Choose a unique name
and avoid family names or
vehicle descriptions. Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in
Wi-Fi hotspot that provides access
to the Internet and web content at
4G LTE speed. Up to seven mobile
devices can be connected. A data
plan is required. Use the in-vehicle
controls only when it is safe to
do so.
1. To retrieve Wi-Fi hotspot
information, press
= to open
the OnStar app on the
infotainment display, then
select Wi-Fi Hotspot. On some
vehicles, touch Wi-Fi or Wi-Fi
Settings on the screen.
2. The Wi-Fi settings will display
the Wi-Fi hotspot name (SSID),
password, and on some
vehicles, the connection type
(no Internet connection, 3G,
4G, 4G LTE), and signal quality
(poor, good, excellent).
3. To change the SSID or
password, press
Q or call
1-888-4ONSTAR to connect
with an Advisor. On some

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-1500-11698638) - 2019 - crc - 5/16/18
Index 461Charging
Wireless . . . . . . . . . . . . . . . . . . . . . . 135
Charging System Light . . . . . . . . . 148
Check
Engine Light (Malfunction
Indicator) . . . . . . . . . . . . . . . . . . . . 149
Ignition Transmission Lock . . . 343
Child Restraints
Infants and Young Children . . . 100
Lower Anchors and Tethers
for Children . . . . . . . . . . . . . . . . . 106
Older Children . . . . . . . . . . . . . . . . . . 99
Securing . . . . . . . . . . . . 117, 120, 121
Systems . . . . . . . . . . . . . . . . . . . . . . 103
Circuit Breakers . . . . . . . . . . . . . . . . 350
Cleaning
Exterior Care . . . . . . . . . . . . . . . . . 403
Interior Care . . . . . . . . . . . . . . . . . . 408
Climate Control Systems . . . . . . . 188
Air Conditioning . . . . . . . . . . . . . . 188
Dual Automatic . . . . . . . . . . . . . . . 190
Heating . . . . . . . . . . . . . . . . . . . . . . . 188
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Cluster, Instrument . . . . . . . . . . . . . 138
Collision Damage Repair . . . . . . . 440
Compartments
Storage . . . . . . . . . . . . . . . . . . . . . . . 125
Compass . . . . . . . . . . . . . . . . . . . . . . . 132 Connected Services
Connections . . . . . . . . . . . . . . . . . . 456
Diagnostics . . . . . . . . . . . . . . . . . . . 458
Navigation . . . . . . . . . . . . . . . . . . . . 455
Connections
Connected Services . . . . . . . . . . 456
Control
Hill Descent . . . . . . . . . . . . . . . . . . 245
Traction and Electronic
Stability . . . . . . . . . . . . . . . . . . . . . 243
Control Light
Hill Descent . . . . . . . . . . . . . . . . . . 153
Control of a Vehicle . . . . . . . . . . . . . 198
Convex Mirrors . . . . . . . . . . . . . . . . . . 56
Coolant
Engine Temperature Gauge . . 145
Engine Temperature
Warning Light . . . . . . . . . . . . . . . 155
Cooling . . . . . . . . . . . . . . . . . . . . 188, 190
Cooling System . . . . . . . . . . . . . . . . . 327
Courtesy Transportation
Program . . . . . . . . . . . . . . . . . . . . . . . 439
Cruise Control . . . . . . . . . . . . . . . . . . 250
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Cupholders . . . . . . . . . . . . . . . . . . . . . 125
Customer Assistance . . . . . . . . . . . 436
Offices . . . . . . . . . . . . . . . . . . . . . . . . 435 Customer Assistance (cont'd)
Text Telephone (TTY)
Users . . . . . . . . . . . . . . . . . . . . . . . 436
Customer Information
Publications Ordering
Information . . . . . . . . . . . . . . . . . . 442
Customer Satisfaction
Procedure . . . . . . . . . . . . . . . . . . . . . 433
D Damage Repair, Collision . . . . . . . 440
Danger, Warning, and Caution . . . . 2
Data Collection
Infotainment System . . . . . . . . . . 446
OnStar . . . . . . . . . . . . . . . . . . . . . . . 446
Data Recorders, Event . . . . . . . . . 445
Daytime Running
Lamps (DRL) . . . . . . . . . . . . . . . . . . 179
Defensive Driving . . . . . . . . . . . . . . . 198
Delayed Locking . . . . . . . . . . . . . . . . . 45
Diagnostics
Connected Services . . . . . . . . . . 458
Differential, Limited-Slip . . . . . . . . 250
Distracted Driving . . . . . . . . . . . . . . . 197
Dome Lamps . . . . . . . . . . . . . . . . . . . 183
Door
Ajar Light . . . . . . . . . . . . . . . . . . . . . 158
Delayed Locking . . . . . . . . . . . . . . . . 45

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-1500-11698638) - 2019 - crc - 5/16/18
466 Index Mirror
Rear Camera . . . . . . . . . . . . . . . . . . . 60
Mirrors
Automatic Dimming . . . . . . . . . . . . . 58
Automatic Dimming
Rearview . . . . . . . . . . . . . . . . . . . . . . 60
Blind Spot . . . . . . . . . . . . . . . . . . . . . . 58
Convex . . . . . . . . . . . . . . . . . . . . . . . . . 56
Folding . . . . . . . . . . . . . . . . . . . . . . . . . 57
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 58
Manual . . . . . . . . . . . . . . . . . . . . . . . . . 56
Manual Rearview . . . . . . . . . . . . . . . 60
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Tilt in Reverse . . . . . . . . . . . . . . . . . . 59
Mirrors, Interior Rearview . . . . . . . . 60
Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . 246
Driver Control . . . . . . . . . . . . . . . . . 246
Monitor System, Tire
Pressure . . . . . . . . . . . . . . . . . . . . . . 369
N Navigation
Connected Services . . . . . . . . . . 455
New Vehicle Break-In . . . . . . . . . . . 216
Noise Control System . . . . . . . . . . 342 O Odometer . . . . . . . . . . . . . . . . . . . . . . . 142
Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Off-Road . . . . . . . . . . . . . . . . . . . . . . . 200
Driving . . . . . . . . . . . . . . . . . . . . . . . . 200
Recovery . . . . . . . . . . . . . . . . . . . . . 199
Oil
Engine . . . . . . . . . . . . . . . . . . . . . . . . 321
Engine Oil Life System . . . . . . . 323
Engine Oil Pressure Gauge . . . 144
Pressure Light . . . . . . . . . . . . . . . . 157
Older Children, Restraints . . . . . . . 99
Online Owner Center . . . . . . . . . . . 436
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . 446
OnStar Additional
Information . . . . . . . . . . . . . . . . . . . . 449
OnStar Emergency . . . . . . . . . . . . . 448
OnStar Overview . . . . . . . . . . . . . . . 447
OnStar Security . . . . . . . . . . . . . . . . 449
Operating Mode
Overheated Engine
Protection . . . . . . . . . . . . . . . . . . . 333
Operation
Fog Lamps . . . . . . . . . . . . . . . . . . . 181
Outlets
Power . . . . . . . . . . . . . . . . . . . . . . . . 132
Overheated Engine
Protection Operating Mode . . . . 333 Overheating, Engine . . . . . . . . . . . . 331
P Park
Shifting Into . . . . . . . . . . . . . . . . . . . 225
Shifting Out of . . . . . . . . . . . . . . . . 227
Park Assist . . . . . . . . . . . . . . . . . . . . . 254
Parking
Brake and P (Park)
Mechanism Check . . . . . . . . . . 343
Extended . . . . . . . . . . . . . . . . . . . . . 228
Over Things That Burn . . . . . . . 227
Parking or Backing
Assistance Systems . . . . . . . . . . 254
Passenger Airbag Status
Indicator . . . . . . . . . . . . . . . . . . . . . . 148
Passenger Compartment Air
Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 194
Passenger Sensing System . . . . . 92
Pedestrian Ahead Indicator . . . . . 154
Perchlorate Materials
Requirements, California . . . . . . 313
Personalization
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 167
Pickup Conversion to
Chassis Cab . . . . . . . . . . . . . . . . . . 310
Power
Door Locks . . . . . . . . . . . . . . . . . . . . . 45