GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-12146167) -
2019 - CRC - 11/26/18
338 Customer Information
Customer Assistance for
Text Telephone (TTY)
Users
To assist customers who are deaf,
hard of hearing, or speech-impaired
and who use Text Telephones
(TTYs), GMC has TTY equipment
available at its Customer Assistance
Center. Any TTY user in the U.S.
can communicate with GMC by
dialing: 1-888-889-2438. TTY users
in Canada can dial 1-800-263-3830.
Online Owner Center
Online Owner Experience
(U.S.) my.gmc.com
The GMC online owner experience
is a one-stop resource that allows
interaction with GMC and keeps
important vehicle-specific
information in one place.
Membership Benefits
E:Download owner ’s manuals
and view vehicle-specific how-to
videos.
G: View maintenance schedules,
alerts, and Vehicle Diagnostic
Information. Schedule service
appointments.
I: View and print dealer-recorded
service records and self-recorded
service records.
D: Select a dealer and view
locations, maps, phone numbers,
and hours.
r: Track your vehicle’s warranty
information.
J: View active recalls by Vehicle
Identification Number (VIN). See
Vehicle Identification Number (VIN)
0 331.
H:View GM Card, SiriusXM
Satellite radio (if equipped), and
OnStar account information (if
equipped).
F: Chat live with online help
representatives.
See my.gmc.com to register your
vehicle.
GMC Centre (Canada)
www.gmcowner.ca
Take a trip to the GMC Centre:
. Chat live with online help
representatives.
. Use the Vehicle Tools section.
. Access third party enthusiast
sites and social media networks.
. Locate resources such as
lease-end, financing, and
warranty information.
. Retrieve your favorite articles,
quizzes, tips, and multimedia
galleries organized into the
Features and Auto Care
Sections.
. Download the owner ’s manual
for your vehicle, quickly and
easily.
. Find the GMC-recommended
maintenance services for your
vehicle.
GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-12146167) -
2019 - CRC - 11/26/18
344 Customer Information
.Vehicle make, model, and
model year
. Vehicle Identification
Number (VIN)
. Insurance company and policy
number
. General description of the
damage to the other vehicle
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? 065.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Publication Ordering
Information
Service Manuals
Service manuals have the diagnosis
and repair information on the
engine, transmission, axle,
suspension, brakes, electrical
system, steering system, body, etc.
Customer Literature
Owner
’s manuals are written
specifically for owners and are
intended to provide basic
operational information about the
vehicle. The owner ’s manual
includes the Maintenance Schedule
for all models.
Customer literature publications
available for purchase include
owner ’s manuals, warranty
manuals, infotainment manuals, and
portfolios. Portfolios include an
owner ’s manual, warranty manual,
infotainment manual, if applicable,
and zip lock bag or pouch.
GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-12146167) -
2019 - CRC - 11/26/18
360 Connected Services
Make a Call1. Press
=. System responds:
“OnStar ready.”
2. Say “Call.”System responds:
“Call. Please say the name or
number to call.”
3. Say the entire number without pausing, including a “1”and the
area code. System responds:
“OK, calling.”
Calling 911 Emergency
1. Press=. System responds:
“OnStar ready.”
2. Say “Call.”System responds:
“Call. Please say the name or
number to call.”
3. Say “911”without pausing.
System responds: “911.”
4. Say “Call.”System responds:
“OK, dialing 911.”
Retrieve My Number
1. Press=. System responds:
“OnStar ready.”
2. Say “My number.” System
responds: “Your OnStar
Hands-Free Calling number is,”
then says the number.
End a Call
Press=. System responds: “Call
ended.”
Verify Minutes and Expiration
Press=and say “Minutes” then
“Verify” to check how many minutes
remain and their expiration date.
If equipped, press
=and touch
Account Services to view the
number of remaining minutes,
available Wi-Fi data, and other
account information.
Diagnostics
By monitoring and reporting on the
vehicle's key systems, OnStar
Advanced Diagnostics, if equipped,
provides a way to keep up on
maintenance. Capabilities vary by
model. See www.onstar.com for
details and system limitations.
Features are subject to change. For
updates on feature capabilities, see
my.gmc.com. Message and data
rates may apply.
GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-12146167) -
2019 - CRC - 11/26/18
Index 361
IndexA
Accessories andModifications . . . . . . . . . . . . . . . . . . 230
Accessory Power . . . . . . . . . . . . . . . 181
Add-On Electrical Equipment . . . 227
Additional Information OnStar . . . . . . . . . . . . . . . . . . . . . . . 351
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . . 324
Air Cleaner/Filter, Engine . . . . . . . 242
Air Conditioning . . . . . . . . . . . 159, 162
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 164
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . 70
How Does an Airbag
Restrain? . . . . . . . . . . . . . . . . . . . . . 65
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 65
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . . . . 65
When Should an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 64
Where Are the Airbags? . . . . . . . . 62
Airbags
Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . . . 70
Light On-Off . . . . . . . . . . . . . . . . . . 106
On-Off Light . . . . . . . . . . . . . . . . . . 106 Airbags (cont'd)
On-Off Switch . . . . . . . . . . . . . . . . . . 67
Readiness Light . . . . . . . . . . . . . . 105
Servicing Airbag-Equipped
Vehicles . . . . . . . . . . . . . . . . . . . . . . . 69
System Check . . . . . . . . . . . . . . . . . . 60
Alarm Vehicle Security . . . . . . . . . . . . . . . . 36
Alert
Side Blind Zone (SBZA) . . . . . . 202
All-Season Tires . . . . . . . . . . . . . . . . 270
AM-FM Radio . . . . . . . . . . . . . . . . . . . 138
Antenna Fixed Mast . . . . . . . . . . . . . . . . . . . 141
Multi-band . . . . . . . . . . . . . . . . . . . . 141
Antilock Brake System (ABS) . . . 190 Warning Light . . . . . . . . . . . . . . . . . .110
Appearance Care
Exterior . . . . . . . . . . . . . . . . . . . . . . . 307
Interior . . . . . . . . . . . . . . . . . . . . . . . . 312
Ashtrays . . . . . . . . . . . . . . . . . . . . . . . . 100
Assistance Program, Roadside . . . . . . . . . . . . . . . . . . . . . . 339
Audio Theft-Deterrent Feature . . . . . . . 133
Audio Players CD . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-12146167) -
2019 - CRC - 11/26/18
Index 365
Front SeatsAdjustment . . . . . . . . . . . . . . . . . . . . . 44
Front Storage . . . . . . . . . . . . . . . . . . . . 91
Front Turn Signal Bulb Replacement . . . . . . . . . . . . 260
Fuel Additives . . . . . . . . . . . . . . . . . . . . . 207
Economy Driving . . . . . . . . . . . . . . . 23
Filling a Portable Fuel
Container . . . . . . . . . . . . . . . . . . . 209
Filling the Tank . . . . . . . . . . . . . . . 208
Foreign Countries . . . . . . . . . . . . 207
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 102
Low Fuel Warning Light . . . . . . . .113
Prohibited Fuels . . . . . . . . . . . . . . 206
Recommended . . . . . . . . . . . . . . . 206
Top Tier . . . . . . . . . . . . . . . . . . . . . . 206
Full-Size Spare Tire . . . . . . . . . . . . 301
Fuses Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 264
Floor Console Fuse Block . . . . 267
Fuses and Circuit Breakers . . . 263
G
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . 258 Gauges
Engine Coolant
Temperature . . . . . . . . . . . . . . . . 104
Engine Oil Pressure . . . . . . . . . . 103
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Odometer . . . . . . . . . . . . . . . . . . . . . 102
Speedometer . . . . . . . . . . . . . . . . . 102
Trip Odometer . . . . . . . . . . . . . . . . 102
Voltmeter . . . . . . . . . . . . . . . . . . . . . 104
Warning Lights and Indicators . . . . . . . . . . . . . . . . . . . 100
General Information Service and Maintenance . . . . . 317
Towing . . . . . . . . . . . . . . . . . . . . . . . . 210
Vehicle Care . . . . . . . . . . . . . . . . . . 229
Glass, Enhanced Technology . . . . 42
GM Mobility Reimbursement
Program . . . . . . . . . . . . . . . . . . . . . . . 339
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 259
Hazard Warning Flashers . . . . . . . 128
Head Restraints . . . . . . . . . . . . . . . . . 44
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . 259
Automatic . . . . . . . . . . . . . . . . . . . . . 127
Bulb Replacement . . . . . . . . . . . . 259 Headlamps (cont'd)
Daytime Running
Lamps (DRL) . . . . . . . . . . . . . . . . 127
Flash-to-Pass . . . . . . . . . . . . . . . . . 126
High-Beam On Light . . . . . . . . . . .113
High/Low Beam Changer . . . . . 126
Heated Mirrors . . . . . . . . . . . . . . . . . . . 39
Heater Engine Coolant . . . . . . . . . . . . . . . 181
Heating . . . . . . . . . . . . . . .159, 161, 162
High-Beam On Light . . . . . . . . . . . . 113
Hill and Mountain Roads . . . . . . . . 170
Hill Start Assist (HSA) . . . . . . . . . . 192
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
How to Wear Seat Belts Properly . . . . . . . . . . . . . . . . . . . . . . . . 51
HVAC . . . . . . . . . . . . . . . . .159, 161, 162
I
Idle System
Fast . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Ignition Positions . . . . . . . . . . . . . . . 177
Ignition Transmission Lock Check . . . . . . . . . . . . . . . . . . . . . . . . . 256
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 37
Indicator Vehicle Ahead . . . . . . . . . . . . . . . . . 111
GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-12146167) -
2019 - CRC - 11/26/18
Index 367
Loss of Control . . . . . . . . . . . . . . . . . 168
Low Fuel Warning Light . . . . . . . . . 113
Lower Anchors and Tethersfor Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . . . 78
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . . . 330
Maintenance and Care Additional . . . . . . . . . . . . . . . . . . . . . 324
Maintenance Schedule . . . . . . . . . 319
Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . 327
Malfunction Indicator Lamp . . . . . 107
Manual Mirrors . . . . . . . . . . . . . . . . . . 38
Manual Mode . . . . . . . . . . . . . . . . . . . 189
Manual Windows . . . . . . . . . . . . . . . . 40
Media Avoiding Untrusted Devices . . 141
Messages
Engine Power . . . . . . . . . . . . . . . . .119
Vehicle . . . . . . . . . . . . . . . . . . . . . . . .118
Vehicle Speed . . . . . . . . . . . . . . . . .119
Mirrors Convex . . . . . . . . . . . . . . . . . . . . . . . . . 38
Folding . . . . . . . . . . . . . . . . . . . . . . . . . 39
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 39 Mirrors (cont'd)
Manual . . . . . . . . . . . . . . . . . . . . . . . . . 38
Manual Rearview . . . . . . . . . . . . . . . 39
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Trailer Tow . . . . . . . . . . . . . . . . . . . . . . 38
Mirrors, Interior Rearview . . . . . . . . 39
Monitor System, Tire Pressure . . . . . . . . . . . . . . . . . . . . . . 278
Multi-band Antenna . . . . . . . . . . . . . 141
N
Navigation
Connected Services . . . . . . . . . . 357
New Vehicle Break-In . . . . . . . . . . . 176
Noise Control System . . . . . . . . . . 254
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . 102
Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Off-Road
Recovery . . . . . . . . . . . . . . . . . . . . . 168
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . 235
Engine Oil Life System . . . . . . . 237
Engine Oil Pressure Gauge . . . 103
Pressure Light . . . . . . . . . . . . . . . . .112
Older Children, Restraints . . . . . . . 71
Online Owner Center . . . . . . . . . . . 338
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . 348 OnStar Additional
Information . . . . . . . . . . . . . . . . . . . . 351
OnStar Emergency . . . . . . . . . . . . . 350
OnStar Overview . . . . . . . . . . . . . . . 349
OnStar Security . . . . . . . . . . . . . . . . 351
OnStar System . . . . . . . . . . . . . . . . . 151
Operation Infotainment System . . . . . . . . . . 136
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Overheating, Engine . . . . . . . . . . . . 248
Overview . . . . . . . . . . . . . . . . . . 133, 135
P
Park
Shifting Into . . . . . . . . . . . . . . . . . . . 183
Shifting Out of . . . . . . . . . . . . . . . . 184
Park Assist . . . . . . . . . . . . . . . . . . . . . 199
Parking Brake . . . . . . . . . . . . . . . . . . . . . . . . . 191
Brake and P (Park)Mechanism Check . . . . . . . . . . 257
Over Things That Burn . . . . . . . 184
Perchlorate Materials Requirements, California . . . . . . 230
Personalization
Vehicle . . . . . . . . . . . . . . . . . . . . . . . .119
GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-12146167) -
2019 - CRC - 11/26/18
368 Index
PhoneBluetooth . . . . . . . . . . . . . . . . . . . . . 151
Power Door Locks . . . . . . . . . . . . . . . . . . . . . 31
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Outlets . . . . . . . . . . . . . . . . . . . . . . . . . 98
Protection, Battery . . . . . . . . . . . . 131
Retained Accessory (RAP) . . . 181
Seat Adjustment . . . . . . . . . . . . . . . . 44
Steering Fluid . . . . . . . . . . . . . . . . . 249
Windows . . . . . . . . . . . . . . . . . . . . . . . 40
Pregnancy, Using Seat Belts . . . . 57
Privacy Vehicle Data Recording . . . . . . . 347
Program Courtesy Transportation . . . . . . 341
Prohibited Fuels . . . . . . . . . . . . . . . . 206
Proposition 65 Warning,
California . . . . . . . . . . . .229, 253, 301, Back Cover
Publication Ordering Information . . . . . . . . . . . . . . . . . . . . 344
R
Radio Frequency Statement . . . . 345
Radio Reception . . . . . . . . . . . . . . . . 140 Radios
AM-FM Radio . . . . . . . . . . . . . . . . . 138
Satellite . . . . . . . . . . . . . . . . . . . . . . . 139
Reading Lamps . . . . . . . . . . . . . . . . . 130
Rear Axle . . . . . . . . . . . . . . . . . . . . . . . 254 Locking . . . . . . . . . . . . . . . . . . . . . . . 194
Rear Climate Control System . . . 162
Rear Doors . . . . . . . . . . . . . . . . . . . . . . 35
Rear Heating System . . . . . . . . . . . 161
Rear Seats . . . . . . . . . . . . . . . . . . . . . . 46
Rear Vision Camera (RVC) . . . . . 198
Rear Windows . . . . . . . . . . . . . . . . . . . 42
Rearview Mirrors . . . . . . . . . . . . . . . . 39
Reclining Seatbacks . . . . . . . . . . . . . 45
Recommended Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 206
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . . . 327
Records Maintenance . . . . . . . . . . . . . . . . . . 330
Recreational Vehicle Towing . . . . 305
Reimbursement Program,
GM Mobility . . . . . . . . . . . . . . . . . . . 339
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . . . . . . . . . . . 27
Remote Vehicle Start . . . . . . . . . . . . 29
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . . . 71 Replacement Parts (cont'd)
Maintenance . . . . . . . . . . . . . . . . . . 329
Replacing Airbag System . . . . . . . . 71
Replacing LATCH System Parts after a Crash . . . . . . . . . . . . . 84
Replacing Seat Belt System Parts after a Crash . . . . . . . . . . . . . 59
Reporting Safety Defects Canadian Government . . . . . . . . 346
General Motors . . . . . . . . . . . . . . . 346
U.S. Government . . . . . . . . . . . . . 345
Restraints Where to Put . . . . . . . . . . . . . . . . . . . 77
Retained Accessory
Power (RAP) . . . . . . . . . . . . . . . . . . 181
Roads Driving, Wet . . . . . . . . . . . . . . . . . . 169
Roadside Assistance
Program . . . . . . . . . . . . . . . . . . . . . . . 339
Rotation, Tires . . . . . . . . . . . . . . . . . . 282
Routing, Engine Drive Belt . . . . . . 334
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . . . 185
S
Safety Defects Reporting
Canadian Government . . . . . . . . 346
General Motors . . . . . . . . . . . . . . . 346
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Index 369
Safety Defects Reporting (cont'd)U.S. Government . . . . . . . . . . . . . 345
Safety Locks . . . . . . . . . . . . . . . . . . . . . 32
Safety System Check . . . . . . . . . . . . 58
Satellite Radio . . . . . . . . . . . . . . . . . . 139
Scheduling Appointments . . . . . . . 341
Seat Belts . . . . . . . . . . . . . . . . . . . . . . . 50 Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Extender . . . . . . . . . . . . . . . . . . . . . . . . 58
How to Wear Seat BeltsProperly . . . . . . . . . . . . . . . . . . . . . . . 51
Lap-Shoulder Belt . . . . . . . . . . . . . . 53
Reminders . . . . . . . . . . . . . . . . . . . . 105
Replacing after a Crash . . . . . . . . 59
Use During Pregnancy . . . . . . . . . . 57
Seats Adjustment, Front . . . . . . . . . . . . . . . 44
Head Restraints . . . . . . . . . . . . . . . . 44
Power Adjustment, Front . . . . . . . 44
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Reclining Seatbacks . . . . . . . . . . . . 45
Securing Child Restraints . . . . 85, 87
Security Light . . . . . . . . . . . . . . . . . . . . . . . . . . .113
OnStar . . . . . . . . . . . . . . . . . . . . . . . 351
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . 36
Vehicle Alarm . . . . . . . . . . . . . . . . . . . 36 Service . . . . . . . . . . . . . . . . . . . . . . . . . 164
Accessories and
Modifications . . . . . . . . . . . . . . . . 230
Climate Control System . . . . . . . 159
Doing Your Own Work . . . . . . . . 230
Maintenance Records . . . . . . . . 330
Maintenance, General Information . . . . . . . . . . . . . . . . . . 317
Parts Identification Label . . . . . 331
Scheduling Appointments . . . . . 341
Services
Special Application . . . . . . . . . . . 324
Servicing the Airbag . . . . . . . . . . . . . 69
Shift Lock Control Function Check, Automatic
Transmission . . . . . . . . . . . . . . . . . . 256
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . 183
Out of Park . . . . . . . . . . . . . . . . . . . 184
Side Blind Zone Alert (SBZA) . . . 202
Side Door . . . . . . . . . . . . . . . . . . . . . . . 33
Sidemarker Bulb Replacement . . . . . . . . . . . . 260
Signals, Turn and Lane-Change . . . . . . . . . . . . . . . . . 128
Sliding Door . . . . . . . . . . . . . . . . . . . . . 34
Special Application Services . . . . 324 Specifications and
Capacities . . . . . . . . . . . . . . . . . . . . . 332
Speedometer . . . . . . . . . . . . . . . . . . . 102
StabiliTrak OFF Light . . . . . . . . . . . . . . . . . . . . . . 111
Start Assist, Hill . . . . . . . . . . . . . . . . . 192
Start Vehicle, Remote . . . . . . . . . . . 29
Starter Switch Check . . . . . . . . . . . 256
Starting the Engine . . . . . . . . . . . . . 179
Steering . . . . . . . . . . . . . . . . . . . . . . . . 167 Fluid, Power . . . . . . . . . . . . . . . . . . 249
Wheel Adjustment . . . . . . . . . . . . . . 94
Wheel Controls . . . . . . . . . . . . . . . . . 94
Storage Areas Front . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Storage Compartments . . . . . . . . . . 91
Struts
Gas . . . . . . . . . . . . . . . . . . . . . . . . . . . 258
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 172
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . 42
Swing-out Windows . . . . . . . . . . . . . . 41
Switches Airbag On-Off . . . . . . . . . . . . . . . . . . . 67
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System Forward CollisionAlert (FCA) . . . . . . . . . . . . . . . . . . 201
Infotainment . . . . . . . . . . . . . 132, 348