GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-12146167) -
2019 - CRC - 11/26/18
344 Customer Information
.Vehicle make, model, and
model year
. Vehicle Identification
Number (VIN)
. Insurance company and policy
number
. General description of the
damage to the other vehicle
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? 065.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Publication Ordering
Information
Service Manuals
Service manuals have the diagnosis
and repair information on the
engine, transmission, axle,
suspension, brakes, electrical
system, steering system, body, etc.
Customer Literature
Owner
’s manuals are written
specifically for owners and are
intended to provide basic
operational information about the
vehicle. The owner ’s manual
includes the Maintenance Schedule
for all models.
Customer literature publications
available for purchase include
owner ’s manuals, warranty
manuals, infotainment manuals, and
portfolios. Portfolios include an
owner ’s manual, warranty manual,
infotainment manual, if applicable,
and zip lock bag or pouch.
GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-12146167) -
2019 - CRC - 11/26/18
Customer Information 347
Vehicle Data
Recording and
Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven. For example, the
vehicle uses computer modules to
monitor and control engine and
transmission performance, to
monitor the conditions for airbag
deployment and deploy them in a
crash, and, if equipped, to provide
antilock braking to help the driver
control the vehicle. These modules
may store data to help the dealer
technician service the vehicle.
Some modules may also store data
about how the vehicle is operated,
such as rate of fuel consumption or
average speed. These modules may
retain personal preferences, such as
radio presets, seat positions, and
temperature settings.
Event Data Recorders
This vehicle is equipped with an
event data recorder (EDR). The
main purpose of an EDR is to
record, in certain crash or near
crash-like situations, such as an air
bag deployment or hitting a road
obstacle, data that will assist in
understanding how a vehicle’s
systems performed. The EDR is
designed to record data related to
vehicle dynamics and safety
systems for a short period of time,
typically 30 seconds or less. The
EDR in this vehicle is designed to
record such data as:
.How various systems in your
vehicle were operating;
. Whether or not the driver and
passenger safety belts were
buckled/fastened;
. How far (if at all) the driver was
depressing the accelerator and/
or brake pedal; and,
. How fast the vehicle was
traveling. These data can help provide a
better understanding of the
circumstances in which crashes and
injuries occur.
Note
EDR data are recorded by your
vehicle only if a non-trivial crash
situation occurs; no data are
recorded by the EDR under normal
driving conditions and no personal
data (e.g., name, gender, age, and
crash location) are recorded.
However, other parties, such as law
enforcement, could combine the
EDR data with the type of
personally identifying data routinely
acquired during a crash
investigation.
To read data recorded by an EDR,
special equipment is required, and
access to the vehicle or the EDR is
needed. In addition to the vehicle
manufacturer, other parties, such as
law enforcement, that have the
special equipment, can read the
information if they have access to
the vehicle or the EDR.
GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-12146167) -
2019 - CRC - 11/26/18
Index 361
IndexA
Accessories andModifications . . . . . . . . . . . . . . . . . . 230
Accessory Power . . . . . . . . . . . . . . . 181
Add-On Electrical Equipment . . . 227
Additional Information OnStar . . . . . . . . . . . . . . . . . . . . . . . 351
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . . 324
Air Cleaner/Filter, Engine . . . . . . . 242
Air Conditioning . . . . . . . . . . . 159, 162
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 164
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . 70
How Does an Airbag
Restrain? . . . . . . . . . . . . . . . . . . . . . 65
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 65
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . . . . 65
When Should an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 64
Where Are the Airbags? . . . . . . . . 62
Airbags
Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . . . 70
Light On-Off . . . . . . . . . . . . . . . . . . 106
On-Off Light . . . . . . . . . . . . . . . . . . 106 Airbags (cont'd)
On-Off Switch . . . . . . . . . . . . . . . . . . 67
Readiness Light . . . . . . . . . . . . . . 105
Servicing Airbag-Equipped
Vehicles . . . . . . . . . . . . . . . . . . . . . . . 69
System Check . . . . . . . . . . . . . . . . . . 60
Alarm Vehicle Security . . . . . . . . . . . . . . . . 36
Alert
Side Blind Zone (SBZA) . . . . . . 202
All-Season Tires . . . . . . . . . . . . . . . . 270
AM-FM Radio . . . . . . . . . . . . . . . . . . . 138
Antenna Fixed Mast . . . . . . . . . . . . . . . . . . . 141
Multi-band . . . . . . . . . . . . . . . . . . . . 141
Antilock Brake System (ABS) . . . 190 Warning Light . . . . . . . . . . . . . . . . . .110
Appearance Care
Exterior . . . . . . . . . . . . . . . . . . . . . . . 307
Interior . . . . . . . . . . . . . . . . . . . . . . . . 312
Ashtrays . . . . . . . . . . . . . . . . . . . . . . . . 100
Assistance Program, Roadside . . . . . . . . . . . . . . . . . . . . . . 339
Audio Theft-Deterrent Feature . . . . . . . 133
Audio Players CD . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-12146167) -
2019 - CRC - 11/26/18
366 Index
Infants and Young Children,Restraints . . . . . . . . . . . . . . . . . . . . . . 73
Information Publication Ordering . . . . . . . . . . 344
Infotainment . . . . . . . . . . . . . . . . . . . . 132
Infotainment System . . . . . . . . . . . . 348
Instrument Cluster . . . . . . . . . . . . . . 101
Interior Rearview Mirrors . . . . . . . . . 39
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North America . . . . . . . . . . . . . . . . . . . . . . . 301
K
Keyless EntryRemote (RKE) System . . . . . . . . . 27
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
L
Labeling, Tire Sidewall . . . . . . . . . . 271
Lamps Daytime Running (DRL) . . . . . . 127
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 129
Exterior Controls . . . . . . . . . . . . . . 125
Exterior Lamps Off
Reminder . . . . . . . . . . . . . . . . . . . 126
Exterior Lighting Battery
Saver . . . . . . . . . . . . . . . . . . . . . . . 131 Lamps (cont'd)
License Plate . . . . . . . . . . . . . . . . . 262
Malfunction Indicator
(Check Engine) . . . . . . . . . . . . . 107
Reading . . . . . . . . . . . . . . . . . . . . . . 130
Taillamps . . . . . . . . . . . . . . . . . . . . . 260
Lamps, Bulb Replacement . . . . . . 260
Lane Departure Warning (LDW) . . . . . . . . . . . . . . . . 204
Lane Departure Warning Light . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Lap-Shoulder Belt . . . . . . . . . . . . . . . 53
LATCH System Replacing Parts after a
Crash . . . . . . . . . . . . . . . . . . . . . . . . . 84
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . . . 78
Lighter, Cigarette . . . . . . . . . . . . . . . . 99
Lighting
Entry . . . . . . . . . . . . . . . . . . . . . . . . . 130
Entry/Exit . . . . . . . . . . . . . . . . . . . . . 130
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Illumination Control . . . . . . . . . . . 129
Lights Airbag On-Off . . . . . . . . . . . . . . . . . 106
Airbag Readiness . . . . . . . . . . . . . 105
Antilock Brake System(ABS) Warning . . . . . . . . . . . . . . .110 Lights (cont'd)
Brake System Warning . . . . . . . 109
Charging System . . . . . . . . . . . . . 107
Check Engine (Malfunction
Indicator) . . . . . . . . . . . . . . . . . . . . 107
Cruise Control . . . . . . . . . . . . . . . . .113
Engine Oil Pressure . . . . . . . . . . .112
Flash-to-Pass . . . . . . . . . . . . . . . . . 126
High-Beam On . . . . . . . . . . . . . . . . .113
High/Low Beam Changer . . . . . 126
Lane Departure Warning . . . . . . .110
Low Fuel Warning . . . . . . . . . . . . .113
Seat Belt Reminders . . . . . . . . . . 105
Security . . . . . . . . . . . . . . . . . . . . . . .113
StabiliTrak OFF . . . . . . . . . . . . . . . . 111
Tire Pressure . . . . . . . . . . . . . . . . . .112
Tow/Haul Mode . . . . . . . . . . . . . . . .110
Traction Control System (TCS)/StabiliTrak . . . . . . . . . . . . . 111
Locking Rear Axle . . . . . . . . . . . . . . 194
Locks Automatic Door . . . . . . . . . . . . . . . . . 32
Cargo Door Relocking . . . . . . . . . . 31
Delayed Locking . . . . . . . . . . . . . . . . 32
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Lockout Protection . . . . . . . . . . . . . . 32
Power Door . . . . . . . . . . . . . . . . . . . . . 31
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . 32
GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-12146167) -
2019 - CRC - 11/26/18
368 Index
PhoneBluetooth . . . . . . . . . . . . . . . . . . . . . 151
Power Door Locks . . . . . . . . . . . . . . . . . . . . . 31
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Outlets . . . . . . . . . . . . . . . . . . . . . . . . . 98
Protection, Battery . . . . . . . . . . . . 131
Retained Accessory (RAP) . . . 181
Seat Adjustment . . . . . . . . . . . . . . . . 44
Steering Fluid . . . . . . . . . . . . . . . . . 249
Windows . . . . . . . . . . . . . . . . . . . . . . . 40
Pregnancy, Using Seat Belts . . . . 57
Privacy Vehicle Data Recording . . . . . . . 347
Program Courtesy Transportation . . . . . . 341
Prohibited Fuels . . . . . . . . . . . . . . . . 206
Proposition 65 Warning,
California . . . . . . . . . . . .229, 253, 301, Back Cover
Publication Ordering Information . . . . . . . . . . . . . . . . . . . . 344
R
Radio Frequency Statement . . . . 345
Radio Reception . . . . . . . . . . . . . . . . 140 Radios
AM-FM Radio . . . . . . . . . . . . . . . . . 138
Satellite . . . . . . . . . . . . . . . . . . . . . . . 139
Reading Lamps . . . . . . . . . . . . . . . . . 130
Rear Axle . . . . . . . . . . . . . . . . . . . . . . . 254 Locking . . . . . . . . . . . . . . . . . . . . . . . 194
Rear Climate Control System . . . 162
Rear Doors . . . . . . . . . . . . . . . . . . . . . . 35
Rear Heating System . . . . . . . . . . . 161
Rear Seats . . . . . . . . . . . . . . . . . . . . . . 46
Rear Vision Camera (RVC) . . . . . 198
Rear Windows . . . . . . . . . . . . . . . . . . . 42
Rearview Mirrors . . . . . . . . . . . . . . . . 39
Reclining Seatbacks . . . . . . . . . . . . . 45
Recommended Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 206
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . . . 327
Records Maintenance . . . . . . . . . . . . . . . . . . 330
Recreational Vehicle Towing . . . . 305
Reimbursement Program,
GM Mobility . . . . . . . . . . . . . . . . . . . 339
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . . . . . . . . . . . 27
Remote Vehicle Start . . . . . . . . . . . . 29
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . . . 71 Replacement Parts (cont'd)
Maintenance . . . . . . . . . . . . . . . . . . 329
Replacing Airbag System . . . . . . . . 71
Replacing LATCH System Parts after a Crash . . . . . . . . . . . . . 84
Replacing Seat Belt System Parts after a Crash . . . . . . . . . . . . . 59
Reporting Safety Defects Canadian Government . . . . . . . . 346
General Motors . . . . . . . . . . . . . . . 346
U.S. Government . . . . . . . . . . . . . 345
Restraints Where to Put . . . . . . . . . . . . . . . . . . . 77
Retained Accessory
Power (RAP) . . . . . . . . . . . . . . . . . . 181
Roads Driving, Wet . . . . . . . . . . . . . . . . . . 169
Roadside Assistance
Program . . . . . . . . . . . . . . . . . . . . . . . 339
Rotation, Tires . . . . . . . . . . . . . . . . . . 282
Routing, Engine Drive Belt . . . . . . 334
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . . . 185
S
Safety Defects Reporting
Canadian Government . . . . . . . . 346
General Motors . . . . . . . . . . . . . . . 346
GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-12146167) -
2019 - CRC - 11/26/18
Index 369
Safety Defects Reporting (cont'd)U.S. Government . . . . . . . . . . . . . 345
Safety Locks . . . . . . . . . . . . . . . . . . . . . 32
Safety System Check . . . . . . . . . . . . 58
Satellite Radio . . . . . . . . . . . . . . . . . . 139
Scheduling Appointments . . . . . . . 341
Seat Belts . . . . . . . . . . . . . . . . . . . . . . . 50 Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Extender . . . . . . . . . . . . . . . . . . . . . . . . 58
How to Wear Seat BeltsProperly . . . . . . . . . . . . . . . . . . . . . . . 51
Lap-Shoulder Belt . . . . . . . . . . . . . . 53
Reminders . . . . . . . . . . . . . . . . . . . . 105
Replacing after a Crash . . . . . . . . 59
Use During Pregnancy . . . . . . . . . . 57
Seats Adjustment, Front . . . . . . . . . . . . . . . 44
Head Restraints . . . . . . . . . . . . . . . . 44
Power Adjustment, Front . . . . . . . 44
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Reclining Seatbacks . . . . . . . . . . . . 45
Securing Child Restraints . . . . 85, 87
Security Light . . . . . . . . . . . . . . . . . . . . . . . . . . .113
OnStar . . . . . . . . . . . . . . . . . . . . . . . 351
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . 36
Vehicle Alarm . . . . . . . . . . . . . . . . . . . 36 Service . . . . . . . . . . . . . . . . . . . . . . . . . 164
Accessories and
Modifications . . . . . . . . . . . . . . . . 230
Climate Control System . . . . . . . 159
Doing Your Own Work . . . . . . . . 230
Maintenance Records . . . . . . . . 330
Maintenance, General Information . . . . . . . . . . . . . . . . . . 317
Parts Identification Label . . . . . 331
Scheduling Appointments . . . . . 341
Services
Special Application . . . . . . . . . . . 324
Servicing the Airbag . . . . . . . . . . . . . 69
Shift Lock Control Function Check, Automatic
Transmission . . . . . . . . . . . . . . . . . . 256
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . 183
Out of Park . . . . . . . . . . . . . . . . . . . 184
Side Blind Zone Alert (SBZA) . . . 202
Side Door . . . . . . . . . . . . . . . . . . . . . . . 33
Sidemarker Bulb Replacement . . . . . . . . . . . . 260
Signals, Turn and Lane-Change . . . . . . . . . . . . . . . . . 128
Sliding Door . . . . . . . . . . . . . . . . . . . . . 34
Special Application Services . . . . 324 Specifications and
Capacities . . . . . . . . . . . . . . . . . . . . . 332
Speedometer . . . . . . . . . . . . . . . . . . . 102
StabiliTrak OFF Light . . . . . . . . . . . . . . . . . . . . . . 111
Start Assist, Hill . . . . . . . . . . . . . . . . . 192
Start Vehicle, Remote . . . . . . . . . . . 29
Starter Switch Check . . . . . . . . . . . 256
Starting the Engine . . . . . . . . . . . . . 179
Steering . . . . . . . . . . . . . . . . . . . . . . . . 167 Fluid, Power . . . . . . . . . . . . . . . . . . 249
Wheel Adjustment . . . . . . . . . . . . . . 94
Wheel Controls . . . . . . . . . . . . . . . . . 94
Storage Areas Front . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Storage Compartments . . . . . . . . . . 91
Struts
Gas . . . . . . . . . . . . . . . . . . . . . . . . . . . 258
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 172
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . 42
Swing-out Windows . . . . . . . . . . . . . . 41
Switches Airbag On-Off . . . . . . . . . . . . . . . . . . . 67
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System Forward CollisionAlert (FCA) . . . . . . . . . . . . . . . . . . 201
Infotainment . . . . . . . . . . . . . 132, 348