GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada-
12461766) - 2019 - crc - 10/2/18
36 Keys, Doors, and Windows
This vehicle has a passive
theft-deterrent system.
The system does not have to be
manually armed or disarmed.
The vehicle is automatically
immobilized when the vehicle is
turned off.
The system is automatically
disarmed when the ignition is turned
from off to on.
The security light, in the instrument
cluster, comes on if there is a
problem with arming or disarming
the theft-deterrent system.
When trying to start the vehicle, the
security light comes on briefly when
the ignition is turned on.
If the engine does not start and the
security light stays on, there is a
problem with the system. Turn the
ignition off and try again.
If the engine still does not start, and
the key appears to be undamaged,
try another ignition key. It may be
necessary to check the fuse. See
Fuses and Circuit Breakers0265.
If the engine still does not start with the other key, the vehicle needs
service. If the vehicle does start, the
first key may be faulty. See your
dealer.
It is possible for the immobilizer
system to learn new or replacement
keys. Up to eight keys can be
programmed for the vehicle. To
program additional transmitters, see
Remote Keyless Entry (RKE)
System Operation
028.
Do not leave the transmitter or
device that disarms or deactivates
the vehicle theft-deterent system in
the vehicle.
See your dealer to get a new key
blank cut exactly as the ignition key
that operates the system.Exterior Mirrors
Convex Mirrors
{Warning
A convex mirror can make things,
like other vehicles, look farther
away than they really are. If you
cut too sharply into the right lane,
you could hit a vehicle on the
right. Check the inside mirror or
glance over your shoulder before
changing lanes.
The passenger side mirror is convex
shaped. A convex mirror's surface is
curved so more can be seen from
the driver seat.
Manual Mirrors
If equipped, adjust manual mirrors
by moving the mirror up and down
or left to right to see a little of the
side of the vehicle and to have a
clear view behind the vehicle.
GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada-
12461766) - 2019 - crc - 10/2/18
48 Seats and Restraints
2. Move the seatback to thedesired position, and then
release the lever to lock the
seatback in place.
3. Push and pull on the seatback to make sure it is locked.
To return the seatback to the upright
position: 1. Lift the lever fully without applying pressure to the
seatback.
2. Push and pull on the seatback to make sure it is locked.
Heated and Ventilated
Front Seats
{Warning
If temperature change or pain to
the skin cannot be felt, the seat
heater may cause burns. To
reduce the risk of burns, use care
when using the seat heater,
especially for long periods of
time. Do not place anything on
(Continued)
Warning (Continued)
the seat that insulates against
heat, such as a blanket, cushion,
cover, or similar item. This may
cause the seat heater to
overheat. An overheated seat
heater may cause a burn or may
damage the seat.
If equipped, the buttons are on the
center stack. To operate, the engine
must be running.
If equipped, press
+to heat the
driver or passenger seatback only. Press
zto heat the driver or
passenger cushion and seatback.
If equipped, press
{to ventilate the
driver or passenger seat.
A ventilated seat has a fan that pulls
or pushes air through the seat. The
air is not cooled.
The indicator light on the button
comes on when this feature is on.
Press the button once for the
highest setting. With each press of
the button, the seat will change to
the next lower setting, and then to
the off setting. The indicator lights
next to the buttons indicate three for
the highest setting and one for the
lowest. If the heated seats are on
high for an extended time, their level
may automatically be lowered.
Remote Start Auto Heated and
Ventilated Seats
During a remote start, the heated or
ventilated seats can be turned on
automatically. When it is cold
outside, the heated seats turn on,
and when it is hot outside the
ventilated seats turn on. The heated
GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada-
12461766) - 2019 - crc - 10/2/18
Seats and Restraints 49
or ventilated seats are canceled
when the ignition is turned on. Press
the heated or ventilated seat button
to use the heated or ventilated seats
after the vehicle is started.
The heated or ventilated seat
indicator lights do not turn on during
a remote start.
The temperature performance of an
unoccupied seat may be reduced.
This is normal.
The heated or ventilated seats will
not turn on during a remote start
unless they are enabled in the
vehicle personalization menu.Rear Seats
Rear Seat Reminder
If equipped, the message REAR
SEAT REMINDER LOOK IN REAR
SEAT displays under certain
conditions indicating there may be
an item or passenger in the rear
seat. Check before exiting the
vehicle.
This feature will activate when a
second row door is opened while
the vehicle is on or up to 10 minutes
before the vehicle is turned on.
There will be an alert when the
vehicle is turned off. The alert does
not directly detect objects in the rear
seat; instead, under certain
conditions, it detects when a rear
door is opened and closed,
indicating that there may be
something in the rear seat.
The feature is active only once each
time the vehicle is turned on and off,
and will require reactivation by
opening and closing the second row
doors. There may be an alert even
when there is nothing in the rear
seat; for example, if a child enteredthe vehicle through the rear door
and left the vehicle without the
vehicle being shut off.
The feature can be turned on or off.
See
Vehicle Personalization 0135.
Folding the Rear Seat
On crew cab models, the rear
seatbacks can be folded forward.
Caution
Folding a rear seat with the seat
belts still fastened may cause
damage to the seat or the seat
belts. Always unbuckle the seat
belts and return them to their
normal stowed position before
folding a rear seat.
To fold a rear seatback: 1. Fold the head restraint. See Head Restraints 044.
GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada-
12461766) - 2019 - crc - 10/2/18
136 Instruments and Controls
Comfort and Convenience
Touch and the following may
display:
.Chime Volume
Chime Volume
This determines the chime volume
level.
Touch the controls on the
infotainment display to adjust the
volume.
Lighting
Touch and the following may
display:
. Vehicle Locator Lights
. Exit Lighting
Vehicle Locator Lights
This setting flashes the vehicle’ s
headlamps when
Kis pressed on
the Remote Keyless Entry (RKE)
transmitter.
Touch Off or On. Exit Lighting
This setting specifies how long the
headlamps stay on after the vehicle
is turned off and exited.
Touch Off, 30 Seconds, 60 Seconds,
or 120 Seconds.
Power Door Locks
Touch and the following may
display:
.
Open Door Anti-Lockout
. Auto Door Unlock
. Delayed Door Lock
Open Door Anti Lock Out
This setting prevents the driver door
from locking when the door is open.
If this setting is on, the Delayed
Door Lock menu will not be
available.
Touch Off or On.
Auto Door Unlock
This allows selection of which of the
doors will automatically unlock when
the vehicle is shifted into P (Park).
Touch Off, All Doors, or Driver Door. Delayed Door Lock
When on, this feature will delay the
locking of the doors. To override the
delay, press the power door lock
switch on the door.
Touch Off or On.
Remote Lock, Unlock, Start
Touch and the following may
display:
.
Remote Unlock Light Feedback
. Remote Lock Feedback
. Remote Door Unlock
. Remote Start Auto Cool Seats
. Remote Start Auto Heat Seats
Remote Unlock Light Feedback
When on, the exterior lamps will
flash when unlocking the vehicle
with the RKE transmitter.
Touch Off or Flash Lights.
Remote Lock Feedback
This allows selection of what type of
feedback is given when locking the
vehicle with the RKE transmitter.
GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada-
12461766) - 2019 - crc - 10/2/18
Instruments and Controls 137
Touch Off, Lights and Horn, Lights
Only, or Horn Only.
Remote Door Unlock
This allows selection of which doors
will unlock when pressing
Kon the
RKE transmitter.
Touch All Doors or Driver Door.
Remote Start Auto Cool Seats
If equipped and turned on, this
feature will turn the ventilated seats
on when using remote start on
warm days. See Heated and
Ventilated Front Seats 048.
Touch Off or On.
Remote Start Auto Heat Seats
If equipped and turned on, this
feature will turn on the heated seats
when using remote start on
cold days.
See Heated and Ventilated Front
Seats 048 and Remote Vehicle
Start 030.
Touch Off or On.
Teen Driver
See “Teen Driver” under“Settings”
in the infotainment manual.
Valet Mode
This will lock the infotainment
system and steering wheel controls.
It may also limit access to vehicle
storage locations, if equipped.
To enable valet mode:
1. Enter a four-digit code on the keypad.
2. Select Enter to go to the confirmation screen.
3. Re-enter the four-digit code.
Touch Lock or Unlock to lock or
unlock the system. Touch Back to
go back to the previous menu.
GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada-
12461766) - 2019 - crc - 10/2/18
348 Customer Information
.Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest GMC dealer for warranty
service, or if the vehicle was in a
crash and cannot be driven.
Assistance is not given when the
vehicle is stuck in the sand,
mud, or snow.
. Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 500 miles.
Services Not Included in
Roadside Assistance
.
Impound towing caused by
violation of any laws
. Legal fines
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel Delivery: Reimbursement
is up to 7 L. Diesel fuel delivery
may be restricted. Propane and
other fuels are not provided
through this service.
. Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Assistance: Must be over
150 km from where your trip was
started to qualify.
Pre-authorization, original
detailed receipts, and a copy of
the repair orders are required.
Once authorization has been
received, the Roadside
Assistance advisor will help to
make arrangements and explain
how to receive payment.
. Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will
receive payment, up to $100,
GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada-
12461766) - 2019 - crc - 10/2/18
OnStar 359
Security
If equipped, OnStar provides these
services:
.With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block,
if equipped, OnStar can block
the engine from being restarted.
. With Stolen Vehicle Slowdown,
if equipped, OnStar can work
with law enforcement to
gradually slow the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the
vehicle.
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.Prior to vehicle purchase. Press
Qto set up an account.
. After change in ownership and
at 90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor
can cancel or change account
information.
Selling/Transferring the
Vehicle
Call 1-888-4ONSTAR
(1-888-466-7827) immediately to
terminate your OnStar or connected
services if the vehicle is disposed
of, sold, transferred, or if the
lease ends.
Reactivation for Subsequent
Owners
PressQand follow the prompts to
speak to an Advisor as soon as
possible. The Advisor will update
vehicle records and explain OnStar
or connected service options.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Remote
Services, Roadside Assistance, and
Hands-Free Calling are available on
most vehicles. Not all OnStar
services are available everywhere
or on all vehicles. For more
information, a full description of
OnStar services, system limitations,
and OnStar User Terms, Privacy
Statement, and Software Terms:
. Call 1-888-4ONSTAR
(1-888-466-7827).
. See www.onstar.com (U.S.).
. See www.onstar.ca (Canada).
. Call TTY 1-877-248-2080.
GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada-
12461766) - 2019 - crc - 10/2/18
OnStar 361
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
10 days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS)
. Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over
or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. See Add-On Electrical
Equipment 0232. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,