GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada-
12461766) - 2019 - crc - 10/2/18
OnStar 361
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
10 days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS)
. Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over
or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. See Add-On Electrical
Equipment 0232. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada-
12461766) - 2019 - crc - 10/2/18
Connected Services 365
Connected
Services
Connected Services
Navigation . . . . . . . . . . . . . . . . . . . . 365
Connections . . . . . . . . . . . . . . . . . . 366
Diagnostics . . . . . . . . . . . . . . . . . . . 368
Connected Services
Navigation
Navigation requires a specific
OnStar or connected service plan.
Press
Qto receive Turn-by-Turn
directions or have them sent to the
vehicle’s navigation screen,
if equipped.
Turn-by-Turn Navigation
1. PressQto connect to an
Advisor.
2. Request directions to be downloaded to the vehicle.
3. Follow the voice-guided commands.
Using Voice Commands
During a Planned Route
Functionality of the Voice Command
button, if equipped, may vary by
vehicle and region. For some
vehicles, press
=to open the OnStar app on the infotainment
display. For other vehicles press
=
as follows.
Cancel Route
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Cancel route.” System
responds: “Do you want to
cancel directions?”
3. Say “Yes.”System responds:
“OK, request completed, thank
you, goodbye.”
Route Preview
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Route preview.” System
responds with the next three
maneuvers.
Repeat
1. Press
=. System responds:
“OnStar ready,” then a tone.
GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada-
12461766) - 2019 - crc - 10/2/18
366 Connected Services
2. Say“Repeat.” System
responds with the last direction
given, then responds with
“OnStar ready,” then a tone.
Get My Destination
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Get my destination.”
System responds with the
address and distance to the
destination, then responds with
“OnStar ready,” then a tone.
Send Destination to Vehicle
Directions can be sent to the
vehicle’s navigation screen,
if equipped.
Press
Q, then ask the Advisor to
download directions to the vehicle’s
navigation system, if equipped. After
the call ends, the navigation screen
will provide prompts to begin driving
directions. Routes that are sent to
the navigation screen can only be
canceled through the navigation
system. See www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Connections
The following services help with
staying connected.
For coverage maps, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Ensuring Security
.
Change the default passwords
for the Wi-Fi hotspot and
myGMC mobile application.
Make these passwords different
from each other and use a
combination of letters, numbers,
and symbols to increase the
security.
. Change the default name of the
SSID (Service Set Identifier).
This is your network’s name that
is visible to other wireless
devices. Choose a unique name
and avoid family names or
vehicle descriptions. Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in
Wi-Fi hotspot that provides access
to the Internet and web content at
4G LTE speed. Up to seven mobile
devices can be connected. A data
plan is required. Use the in-vehicle
controls only when it is safe to
do so.
1. To retrieve Wi-Fi hotspot information, press
=to open
the OnStar app on the
infotainment display, then
select Wi-Fi Hotspot. On some
vehicles, touch Wi-Fi or Wi-Fi
Settings on the screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID),
password, and on some
vehicles, the connection type
(no Internet connection, 3G,
4G, 4G LTE), and signal quality
(poor, good, excellent).
3. To change the SSID or password, press
Qor call
1-888-4ONSTAR to connect
with an Advisor. On some
GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada-
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Connected Services 367
vehicles, the SSID and
password can be changed in
the Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile
devices. Manage data usage by
turning Wi-Fi on or off on your
mobile device, using the myGMC
mobile app, or by contacting an
OnStar Advisor. On some vehicles,
Wi-Fi can also be managed from the
Wi-Fi Hotspot menu.
MyGMC Mobile App (If Available)
Download the myGMC mobile app
to compatible Apple and Android
smartphones. GMC users can
access the following services from a
smartphone:
. Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps. .
Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map
(U.S. market only).
. Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
. Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with GMC on social
media.
Features are subject to change. For
myGMC mobile app information and
compatibility, see my.gmc.com.
An active OnStar or connected
service plan may be required.
A compatible device,
factory-installed remote start, and power locks are required. Data rates
apply. See www.onstar.com for
details and system limitations.
Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
Marketplace
OnStar Advisors can provide offers
from restaurants and retailers on
your route, help locate hotels,
or book a room. These services
vary by market.
OnStar Hands-Free Calling
Make and receive calls with the
built-in wireless calling service,
which requires available minutes.
Functionality of the Voice Command
button may vary by vehicle and
region. For some vehicles, press
=
to open the OnStar app on the
infotainment display, then select
Hands-Free calling. For other
vehicles press
=as follows.
GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada-
12461766) - 2019 - crc - 10/2/18
368 Connected Services
Make a Call1. Press
=. System responds:
“OnStar ready.”
2. Say “Call.”System responds:
“Call. Please say the name or
number to call.”
3. Say the entire number without pausing, including a “1”and the
area code. System responds:
“OK, calling.”
Calling 911 Emergency
1. Press=. System responds:
“OnStar ready.”
2. Say “Call.”System responds:
“Call. Please say the name or
number to call.”
3. Say “911”without pausing.
System responds: “911.”
4. Say “Call.”System responds:
“OK, dialing 911.”
Retrieve My Number
1. Press=. System responds:
“OnStar ready.” 2. Say
“My number.” System
responds: “Your OnStar
Hands-Free Calling number is,”
then says the number.
End a Call
Press=. System responds: “Call
ended.”
Verify Minutes and Expiration
Press=and say “Minutes” then
“Verify” to check how many minutes
remain and their expiration date.
If equipped, press
=and touch
Account Services to view the
number of remaining minutes,
available Wi-Fi data, and other
account information.
Diagnostics
By monitoring and reporting on the
vehicle's key systems, OnStar
Advanced Diagnostics, if equipped,
provides a way to keep up on
maintenance. Capabilities vary by
model. See www.onstar.com for
details and system limitations.
Features are subject to change. For updates on feature capabilities, see
my.gmc.com. Message and data
rates may apply.
GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada-
12461766) - 2019 - crc - 10/2/18
Index 371
Climate Control Systems . . . . . . . 147Air Conditioning . . . . . . . . . . . . . . 147
Automatic . . . . . . . . . . . . . . . . . . . . . 149
Heating . . . . . . . . . . . . . . . . . . . . . . . 147
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Cluster, Instrument . . . . . . . . 111, 113
Clutch, Hydraulic . . . . . . . . . . . . . . . 245
Collision Damage Repair . . . . . . . 350
Compact Spare Tire . . . . . . . . . . . . 304
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . 102
Compass . . . . . . . . . . . . . . . . . . . . . . . 107
Connected Services Connections . . . . . . . . . . . . . . . . . . 366
Diagnostics . . . . . . . . . . . . . . . . . . . 368
Navigation . . . . . . . . . . . . . . . . . . . . 365
Connections Connected Services . . . . . . . . . . 366
Control Hill Descent . . . . . . . . . . . . . . . . . . 199
Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 198
Control Light Hill Descent . . . . . . . . . . . . . . . . . . 123
Control of a Vehicle . . . . . . . . . . . . . 156
Convex Mirrors . . . . . . . . . . . . . . . . . . 36
Coolant
Engine Temperature Gauge . . .116 Cooling . . . . . . . . . . . . . . . . . . . . 147, 149
Cooling System . . . . . . . . . . . . . . . . . 247
Courtesy Transportation
Program . . . . . . . . . . . . . . . . . . . . . . . 349
Cruise Control . . . . . . . . . . . . . . . . . . 201 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Cupholders . . . . . . . . . . . . . . . . . . . . . 102
Customer Assistance . . . . . . . . . . . 346
Offices . . . . . . . . . . . . . . . . . . . . . . . . 345
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 346
Customer Information Publications OrderingInformation . . . . . . . . . . . . . . . . . . 352
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 343
D
Damage Repair, Collision . . . . . . . 350
Danger, Warning, and Caution . . . . 2
Data Collection
Infotainment System . . . . . . . . . . 356
OnStar . . . . . . . . . . . . . . . . . . . . . . . 356
Data Recorders, Event . . . . . . . . . 355
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 140
Defensive Driving . . . . . . . . . . . . . . . 156
Delayed Locking . . . . . . . . . . . . . . . . . 32 Diagnostics
Connected Services . . . . . . . . . . 368
Differential, Limited-Slip . . . . . . . . 200
Distracted Driving . . . . . . . . . . . . . . . 155
Dome Lamps . . . . . . . . . . . . . . . . . . . 143
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . 127
Delayed Locking . . . . . . . . . . . . . . . . 32
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Power Locks . . . . . . . . . . . . . . . . . . . . 32
Drive Belt Routing, Engine . . . . . . 342
Driver Assistance Systems . . . . . 203
Driver Information
Center (DIC) . . . . . . . . . . . . . 128, 130
Driving Characteristics and
Towing Tips . . . . . . . . . . . . . . . . . 214
Defensive . . . . . . . . . . . . . . . . . . . . . 156
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 156
For Better Fuel Economy . . . . . . . 23
Hill and Mountain Roads . . . . . . 164
If the Vehicle is Stuck . . . . . . . . . 166
Loss of Control . . . . . . . . . . . . . . . 158
Off-Road . . . . . . . . . . . . . . . . . . . . . 158
Off-Road Recovery . . . . . . . . . . . 157
Vehicle Load Limits . . . . . . . . . . . 167
Wet Roads . . . . . . . . . . . . . . . . . . . 163
Winter . . . . . . . . . . . . . . . . . . . . . . . . 164
GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada-
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Index 373
Fuel (cont'd)Top Tier . . . . . . . . . . . . . . . . . . . . . . 210
Full-Size Spare Tire . . . . . . . . . . . . 305
Fuses Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 266
Fuses and Circuit Breakers . . . 265
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 270
G
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . 260
GaugesEngine Coolant
Temperature . . . . . . . . . . . . . . . . .116
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . .116
Odometer . . . . . . . . . . . . . . . . . . . . . .115
Speedometer . . . . . . . . . . . . . . . . . .115
Tachometer . . . . . . . . . . . . . . . . . . . .115
Trip Odometer . . . . . . . . . . . . . . . . .115
Warning Lights and Indicators . . . . . . . . . . . . . . . . . . . .110
General Information Service and Maintenance . . . . . 323
Towing . . . . . . . . . . . . . . . . . . . . . . . . 214
Vehicle Care . . . . . . . . . . . . . . . . . . 235
Glove Box . . . . . . . . . . . . . . . . . . . . . . 102 GM Mobility Reimbursement
Program . . . . . . . . . . . . . . . . . . . . . . . 347
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 262
Hazard Warning Flashers . . . . . . . 141
Head Restraints . . . . . . . . . . . . . . . . . 44
Headlamps
Aiming . . . . . . . . . . . . . . . . . . . . . . . . 262
Automatic . . . . . . . . . . . . . . . . . . . . . 140
Bulb Replacement . . . . . . . . . . . . 262
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . 140
Flash-to-Pass . . . . . . . . . . . . . . . . . 139
Headlamps, Front Turn Signal, Sidemarker, and
Parking Lamps . . . . . . . . . . . . . . 262
High-Beam On Light . . . . . . . . . . 126
High/Low Beam Changer . . . . . 139
Lamps On Reminder . . . . . . . . . 127
Heated
Steering Wheel . . . . . . . . . . . . . . . 105
Heated and Ventilated Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Heated Mirrors . . . . . . . . . . . . . . . . . . . 37
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . 176
Heating . . . . . . . . . . . . . . . . . . . . 147, 149 High-Beam On Light . . . . . . . . . . . . 126
Hill and Mountain Roads . . . . . . . . 164
Hill Descent Control (HDC) . . . . . 199
Hill Descent Control Light . . . . . . . 123
Hill Start Assist (HSA) . . . . . . . . . . 197
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 237
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
How to Wear Seat Belts
Properly . . . . . . . . . . . . . . . . . . . . . . . . 52
HVAC . . . . . . . . . . . . . . . . . . . . . . 147, 149
Hydraulic Clutch . . . . . . . . . . . . . . . . 245
I
Ignition Positions . . . . . . . . . . . . . . . 173
Ignition Transmission Lock Check . . . . . . . . . . . . . . . . . . . . . . . . . 259
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 35
Indicator
Vehicle Ahead . . . . . . . . . . . . . . . . 123
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . . . 73
Information Publication Ordering . . . . . . . . . . 352
Infotainment . . . . . . . . . . . . . . . . . . . . 146
Infotainment System . . . . . . . . . . . . 356
Instrument Cluster . . . . . . . . . 111, 113
Interior Rearview Mirrors . . . . . . . . . 39
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada-
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Index 375
Maintenance and CareAdditional . . . . . . . . . . . . . . . . . . . . . 332
Maintenance Schedule . . . . . . . . . 325 Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . 335
Transfer Case . . . . . . . . . . . . . . . . 189
Malfunction Indicator Lamp . . . . . 119
Manual Mirrors . . . . . . . . . . . . . . . . . . 36
Manual Mode . . . . . . . . . . . . . . . . . . . 184
Manual Transmission . . . . . . . . . . . 187 Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 245
Messages Engine Power . . . . . . . . . . . . . . . . 134
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 134
Vehicle Speed . . . . . . . . . . . . . . . . 134
Mirrors
Automatic DimmingRearview . . . . . . . . . . . . . . . . . . . . . . 39
Blind Spot . . . . . . . . . . . . . . . . . . . . . . 37
Convex . . . . . . . . . . . . . . . . . . . . . . . . . 36
Folding . . . . . . . . . . . . . . . . . . . . . . . . . 37
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 37
Manual . . . . . . . . . . . . . . . . . . . . . . . . . 36
Manual Rearview . . . . . . . . . . . . . . . 39
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Mirrors, Interior Rearview . . . . . . . . 39
Monitor System, Tire Pressure . . . . . . . . . . . . . . . . . . . . . . 281N
NavigationConnected Services . . . . . . . . . . 365
New Vehicle Break-In . . . . . . . . . . . 173
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . 115 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . .115
Off-Road . . . . . . . . . . . . . . . . . . . . . . . 158 Driving . . . . . . . . . . . . . . . . . . . . . . . . 158
Recovery . . . . . . . . . . . . . . . . . . . . . 157
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . 241
Engine Oil Life System . . . . . . . 243
Pressure Light . . . . . . . . . . . . . . . . 125
Older Children, Restraints . . . . . . . 72
Online Owner Center . . . . . . . . . . . 346
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . 356
OnStar Additional Information . . . . . . . . . . . . . . . . . . . . 359
OnStar Emergency . . . . . . . . . . . . . 358
OnStar Overview . . . . . . . . . . . . . . . 357
OnStar Security . . . . . . . . . . . . . . . . 359
Operation Fog Lamps . . . . . . . . . . . . . . . . . . . 142
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . 107
Overheating, Engine . . . . . . . . . . . . 251
P
Park Shifting Into . . . . . . . . . . . . . . . . . . . 178
Shifting Out of . . . . . . . . . . . . . . . . 180
Park Assist . . . . . . . . . . . . . . . . . . . . . 205
Parking . . . . . . . . . . . . . . . . . . . . . . . . . 180
Brake . . . . . . . . . . . . . . . . . . . . . . . . . 196
Brake and P (Park)Mechanism Check . . . . . . . . . . 259
Over Things That Burn . . . . . . . 180
Parking or Backing Assistance Systems . . . . . . . . . . 205
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . . 118
Passenger Compartment Air Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Passenger Sensing System . . . . . 65
Perchlorate Materials Requirements, California . . . . . . 236
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . 135
Power Door Locks . . . . . . . . . . . . . . . . . . . . . 32
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Outlets . . . . . . . . . . . . . . . . . . . . . . . 107
Protection, Battery . . . . . . . . . . . . 145
Retained Accessory (RAP) . . . 178
Seat Adjustment . . . . . . . . . . . . . . . . 46