2019 GMC ACADIA remote
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GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
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408 OnStar
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
10 days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS)
. Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over
or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. See Add-On Electrical
Equipment 0283. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
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OnStar 409
security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as
OnStar Hands-Free Calling name
tags, saved navigation destinations,
or pre-set radio stations. Neither
OnStar nor GM is responsible for
any affected or erased data or
settings. These updates or changes
may also collect personal
information. Such collection is
described in the OnStar privacy
statement or separately disclosed at
the time of installation. These
updates or changes may also cause
a system to automatically
communicate with GM servers to
collect information about vehicle
system status, identify whether
updates or changes are available,
or deliver updates or changes. An
active OnStar agreement constitutes
consent to these software updates
or changes and agreement that
either OnStar or GM may remotely
deliver them to the vehicle.Privacy
The complete OnStar Privacy
Statement may be found at
www.onstar.com (U.S.),
or www.onstar.ca (Canada). We
recommend that you review it. If you
have any questions, call
1-888-4ONSTAR (1-888-466-7827)
or press
Qto speak with an
Advisor. Users of wireless
communications are cautioned that
the privacy of any information sent
via wireless cellular communications
cannot be assured. Third parties
may unlawfully intercept or access
transmissions and private
communications without consent.
OnStar - Software
Acknowledgements
Certain OnStar components include
libcurl and unzip software and other
third party software. Below are the
notices and licenses associated with
libcurl and unzip and for other third
party software please see http://
opensource.lge.com/index
www.onstar.com/us/en/ libcurl:
COPYRIGHT AND PERMISSION
NOTICE
Copyright (c) 1996 - 2010, Daniel
Stenberg,
All rights reserved.
Permission to use, copy, modify,
and distribute this software for any
purpose with or without fee is
hereby granted, provided that the
above copyright notice and this
permission notice appear in all
copies.
THE SOFTWARE IS PROVIDED
“AS IS,”
WITHOUT WARRANTY OF
ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT
LIMITED TO THE WARRANTIES
OF MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE
AND NONINFRINGEMENT OF
THIRD PARTY RIGHTS. IN NO
EVENT SHALL THE AUTHORS OR
COPYRIGHT HOLDERS BE
LIABLE FOR ANY CLAIM,
DAMAGES OR OTHER LIABILITY,
WHETHER IN AN ACTION OF
CONTRACT, TORT OR
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414 Connected Services
vehicles, the SSID and
password can be changed in
the Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile
devices. Manage data usage by
turning Wi-Fi on or off on your
mobile device, using the myGMC
mobile app, or by contacting an
OnStar Advisor. On some vehicles,
Wi-Fi can also be managed from the
Wi-Fi Hotspot menu.
MyGMC Mobile App (If Available)
Download the myGMC mobile app
to compatible Apple and Android
smartphones. GMC users can
access the following services from a
smartphone:
. Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps. .
Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map
(U.S. market only).
. Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
. Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with GMC on social
media.
Features are subject to change. For
myGMC mobile app information and
compatibility, see my.gmc.com.
An active OnStar or connected
service plan may be required.
A compatible device,
factory-installed remote start, and power locks are required. Data rates
apply. See www.onstar.com for
details and system limitations.
Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
Marketplace
OnStar Advisors can provide offers
from restaurants and retailers on
your route, help locate hotels,
or book a room. These services
vary by market.
OnStar Hands-Free Calling
Make and receive calls with the
built-in wireless calling service,
which requires available minutes.
Functionality of the Voice Command
button may vary by vehicle and
region. For some vehicles, press
=
to open the OnStar app on the
infotainment display, then select
Hands-Free calling. For other
vehicles press
=as follows.
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Index 421
High-Beam On Light . . . . . . . . . . . . 144
High-Speed Operation . . . . . . . . . . 328
Hill and Mountain Roads . . . . . . . . 215
Hill Descent Control (HDC) . . . . . 238
Hill Descent Control Light . . . . . . . 140
Hill Start Assist (HSA) . . . . . . . . . . 235
Home Page . . . . . . . . . . . . . . . . . . . . . 176
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 287
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
How to Wear Seat BeltsProperly . . . . . . . . . . . . . . . . . . . . . . . . 72
HVAC . . . . . . . . . . . . . . . . . . . . . . 198, 201
I
Ignition Positions . . . . . . . . . . . . . . . 221
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 48
Indicator Pedestrian Ahead . . . . . . . . . . . . 141
Vehicle Ahead . . . . . . . . . . . . . . . . 140
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . . . 93
Information Publication Ordering . . . . . . . . . . 399
Infotainment . . . . . . . . . . . . . . . . . . . . 173
Infotainment System . . . . . . . . . . . . 403
Instrument Cluster . . . . . . . . . . . . . . 127
Interior Rearview Mirrors . . . . . . . . . 50
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North America . . . . . . . . . . . . . . . . . . . . . . . 356
K
Keyless EntryRemote (RKE) System . . . . . . . . . 29
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
L
Labeling, Tire Sidewall . . . . . . . . . . 321
Lamps Courtesy . . . . . . . . . . . . . . . . . . . . . . 169
Daytime Running (DRL) . . . . . . 166
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 169
Exterior Controls . . . . . . . . . . . . . . 164
Exterior Lamps OffReminder . . . . . . . . . . . . . . . . . . . 166
Exterior Lighting Battery Saver . . . . . . . . . . . . . . . . . . . . . . . 172
License Plate . . . . . . . . . . . . . . . . . 309
Malfunction Indicator
(Check Engine) . . . . . . . . . . . . . 136
On Reminder . . . . . . . . . . . . . . . . . 144
Reading . . . . . . . . . . . . . . . . . . . . . . 170
Lane Change Alert (LCA) . . . . . . . 264
Lane Departure Warning (LDW) . . . . . . . . . . . . . . . . 265
Lane Keep Assist (LKA) . . . . . . . . 266 Lane Keep Assist Light . . . . . . . . . 140
Lap-Shoulder Belt . . . . . . . . . . . . . . . 74
LATCH System
Replacing Parts after aCrash . . . . . . . . . . . . . . . . . . . . . . . 105
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . . . 99
LED Lighting . . . . . . . . . . . . . . . . . . . . 309
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Lighting Entry . . . . . . . . . . . . . . . . . . . . . . . . . 170
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Illumination Control . . . . . . . . . . . 169
LED . . . . . . . . . . . . . . . . . . . . . . . . . . 309
Lights Airbag Readiness . . . . . . . . . . . . . 135
Antilock Brake System
(ABS) Warning . . . . . . . . . . . . . . 139
Brake System Warning . . . . . . . 138
Charging System . . . . . . . . . . . . . 136
Check Engine (Malfunction Indicator) . . . . . . . . . . . . . . . . . . . . 136
Cruise Control . . . . . . . . . . . . . . . . 144
Door Ajar . . . . . . . . . . . . . . . . . . . . . 145
Electric Parking Brake . . . . . . . . 139
Engine Oil Pressure . . . . . . . . . . 142
Flash-to-Pass . . . . . . . . . . . . . . . . . 166
Front Fog Lamp . . . . . . . . . . . . . . 144
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424 Index
RecordsMaintenance . . . . . . . . . . . . . . . . . . 385
Recreational Vehicle Towing . . . . 359
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . . 394
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . . . . . . . . . . . 29
Remote Vehicle Start . . . . . . . . . . . . 35
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . . . 91
Maintenance . . . . . . . . . . . . . . . . . . 384
Replacing Airbag System . . . . . . . . 91
Replacing LATCH System Parts after a Crash . . . . . . . . . . . . 105
Replacing Seat Belt System Parts after a Crash . . . . . . . . . . . . . 78
Reporting Safety Defects Canadian Government . . . . . . . . 401
General Motors . . . . . . . . . . . . . . . 401
U.S. Government . . . . . . . . . . . . . 400
Restraints
Where to Put . . . . . . . . . . . . . . . . . . . 97
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . . 226
Reverse Tilt Mirrors . . . . . . . . . . . . . . 50
Roads
Driving, Wet . . . . . . . . . . . . . . . . . . 214 Roadside Assistance
Program . . . . . . . . . . . . . . . . . . . . . . . 394
Roof Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . 53
Roof Rack System . . . . . . . . . . . . . . 117
Rotation, Tires . . . . . . . . . . . . . . . . . . 334
Routing, Engine Drive Belt . . . . . . 389
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . . . 229
S
Safety Defects ReportingCanadian Government . . . . . . . . 401
General Motors . . . . . . . . . . . . . . . 401
U.S. Government . . . . . . . . . . . . . 400
Safety Locks . . . . . . . . . . . . . . . . . . . . . 40
Safety System Check . . . . . . . . . . . . 77
Satellite Radio . . . . . . . . . . . . . . . . . . 179
Scheduling Appointments . . . . . . . 396
Sealant Kit, Tire . . . . . . . . . . . . . . . . 342
Seat Belts . . . . . . . . . . . . . . . . . . . . . . . 71 Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Extender . . . . . . . . . . . . . . . . . . . . . . . . 77
How to Wear Seat BeltsProperly . . . . . . . . . . . . . . . . . . . . . . . 72
Lap-Shoulder Belt . . . . . . . . . . . . . . 74
Reminders . . . . . . . . . . . . . . . . . . . . 134
Replacing after a Crash . . . . . . . . 78 Seat Belts (cont'd)
Use During Pregnancy . . . . . . . . . . 76
Seats Adjustment, Front . . . . . . . . . . . . . . . 58
Head Restraints . . . . . . . . . . . . . . . . 56
Heated and Ventilated Front . . . . 64
Heated, Rear . . . . . . . . . . . . . . . . . . . 69
Lumbar Adjustment, Front . . . . . . 59
Memory . . . . . . . . . . . . . . . . . . . . . . . . . 61
Power Adjustment, Front . . . . . . . 59
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Reclining Seatbacks . . . . . . . . . . . . 59
Third Row Seat . . . . . . . . . . . . . . . . . 70
Securing Child
Restraints . . . . . . . . . . . . . . . . 106, 108
Security Light . . . . . . . . . . . . . . . . . . . . . . . . . . 144
OnStar . . . . . . . . . . . . . . . . . . . . . . . 406
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . 46
Vehicle Alarm . . . . . . . . . . . . . . . . . . . 46
Service . . . . . . . . . . . . . . . . . . . . . . . . . 204 Accessories andModifications . . . . . . . . . . . . . . . . 286
Doing Your Own Work . . . . . . . . 286
Maintenance Records . . . . . . . . 385
Maintenance, General Information . . . . . . . . . . . . . . . . . . 373
Parts Identification Label . . . . . 386
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Index 425
Service (cont'd)Scheduling Appointments . . . . . 396
Service Electric Parking Brake Light . . . . . . . . . . . . . . . . . . . . 139
Services Special Application . . . . . . . . . . . 380
Servicing the Airbag . . . . . . . . . . . . . 89
Shift Lock Control Function Check, Automatic
Transmission . . . . . . . . . . . . . . . . . . 305
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . 226
Out of Park . . . . . . . . . . . . . . . . . . . 227
Side Blind Zone Alert (SBZA) . . . 263
Signals, Turn and
Lane-Change . . . . . . . . . . . . . . . . . 168
Software Updates . . . . . . . . . . . . . . 177
Spare Tire Compact . . . . . . . . . . . . . . . . . . . . . . 355
Special Application Services . . . . 380
Specifications and Capacities . . . . . . . . . . . . . . . . . . . . . 387
Speedometer . . . . . . . . . . . . . . . . . . . 131
StabiliTrak
OFF Light . . . . . . . . . . . . . . . . . . . . . 141
Start Assist, Hill . . . . . . . . . . . . . . . . . 235
Start Vehicle, Remote . . . . . . . . . . . 35
Starter Switch Check . . . . . . . . . . . 305 Starting the Engine . . . . . . . . . . . . . 223
Steering . . . . . . . . . . . . . . . . . . . . . . . . 208
Heated Wheel . . . . . . . . . . . . . . . . 120
Wheel Adjustment . . . . . . . . . . . . .119
Wheel Controls . . . . . . . . . . . . . . . .119
Stop/Start System . . . . . . . . . . . . . . 224
Storage Rear . . . . . . . . . . . . . . . . . . . . . . . . . . .112
Storage Areas Armrest . . . . . . . . . . . . . . . . . . . . . . . .112
Cargo Cover . . . . . . . . . . . . . . . . . . .113
Cargo Management System . . .114
Center Console . . . . . . . . . . . . . . . .112
Glove Box . . . . . . . . . . . . . . . . . . . . . 111
Roof Rack System . . . . . . . . . . . . .117
Sunglasses . . . . . . . . . . . . . . . . . . . . 111
Storage Compartments . . . . . . . . . 111
Storing the Tire Sealant and Compressor Kit . . . . . . . . . . . . . . . 348
Struts Gas . . . . . . . . . . . . . . . . . . . . . . . . . . . 307
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 217
Summer Tires . . . . . . . . . . . . . . . . . . 320
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . 52
Sunglass Storage . . . . . . . . . . . . . . . 111
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 3 System
Forward Collision
Alert (FCA) . . . . . . . . . . . . . . . . . . 257
Infotainment . . . . . . . . . . . . . 173, 403
Roof Rack . . . . . . . . . . . . . . . . . . . . .117
Systems Driver Assistance . . . . . . . . . . . . . 251
T
Tachometer . . . . . . . . . . . . . . . . . . . . . 131
Text Telephone (TTY) Users . . . . 393
Theft-Deterrent Systems . . . . . . . . . 48
Immobilizer . . . . . . . . . . . . . . . . . . . . . 48
Third-Row Seats . . . . . . . . . . . . . . . . . 70
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 319 All-Season . . . . . . . . . . . . . . . . . . . . 320
Buying New Tires . . . . . . . . . . . . . 335
Chains . . . . . . . . . . . . . . . . . . . . . . . . 340
Changing . . . . . . . . . . . . . . . . . . . . . 349
Compact Spare . . . . . . . . . . . . . . . 355
Designations . . . . . . . . . . . . . . . . . 323
Different Size . . . . . . . . . . . . . . . . . 337
If a Tire Goes Flat . . . . . . . . . . . . 340
Inspection . . . . . . . . . . . . . . . . . . . . 333
Pressure . . . . . . . . . . . . . . . . . 326, 328
Pressure Light . . . . . . . . . . . . . . . . 142
Pressure Monitor Operation . . 329
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426 Index
Tires (cont'd)Pressure Monitor System . . . . . 328
Rotation . . . . . . . . . . . . . . . . . . . . . . 334
Sealant and
Compressor Kit . . . . . . . . . . . . . 342
Sealant and Compressor Kit, Storing . . . . . . . . . . . . . . . . . . 348
Sidewall Labeling . . . . . . . . . . . . . 321
Terminology and Definitions . . 324
Uniform Tire Quality Grading . . . . . . . . . . . . . . . . . . . . . 337
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . . . 339
Wheel Replacement . . . . . . . . . . 339
When It Is Time for New
Tires . . . . . . . . . . . . . . . . . . . . . . . . 335
Winter . . . . . . . . . . . . . . . . . . . . . . . . 320
Top Tier Fuel . . . . . . . . . . . . . . . . . . . 268
Tow/Haul Mode . . . . . . . . . . . . . . . . . 232
Tow/Haul Mode Light . . . . . . . . . . . 140
Towing
Driving Characteristics . . . . . . . . 271
Equipment . . . . . . . . . . . . . . . . . . . . 278
General Information . . . . . . . . . . 271
Recreational Vehicle . . . . . . . . . . 359
Trailer . . . . . . . . . . . . . . . . . . . . . . . . 275
Trailer Sway Control (TSC) . . . 281
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 359 Traction
Control System
(TCS)/StabiliTrak Light . . . . . . 141
Off Light . . . . . . . . . . . . . . . . . . . . . . 141
Traction Control/Electronic Stability Control . . . . . . . . . . . . . . . 236
Trademarks and License
Agreements . . . . . . . . . . . . . . . . . . . 196
Trailer Sway Control (TSC) . . . . . . . . . . 281
Towing . . . . . . . . . . . . . . . . . . . . . . . . 275
Transmission Automatic . . . . . . . . . . . . . . . . . . . . . 230
Fluid, Automatic . . . . . . . . . . . . . . 294
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . . . 396
Trip Odometer . . . . . . . . . . . . . . . . . . 131
Turn and Lane-Change Signals . . . . . . . . . . . . . . . . . . . . . . . . 168
U
Uniform Tire Quality Grading . . . 337
Universal Remote System . . . . . . 160Operation . . . . . . . . . . . . . . . . . . . . . 163
Programming . . . . . . . . . . . . . . . . . 160
Updates
Software . . . . . . . . . . . . . . . . . . . . . . 177 USB Port . . . . . . . . . . . . . . . . . . . . . . . 181
Using This Manual . . . . . . . . . . . . . . . . 2
V
Vehicle
Alarm System . . . . . . . . . . . . . . . . . . 46
Canadian Owners . . . . . . . . . . . . . . . 2
Control . . . . . . . . . . . . . . . . . . . . . . . 207
Identification Number (VIN) . . . 386
Load Limits . . . . . . . . . . . . . . . . . . . 217
Messages . . . . . . . . . . . . . . . . . . . . 151
Personalization . . . . . . . . . . . . . . . 152
Remote Start . . . . . . . . . . . . . . . . . . . 35
Security . . . . . . . . . . . . . . . . . . . . . . . . 46
Speed Messages . . . . . . . . . . . . . 151
Towing . . . . . . . . . . . . . . . . . . . . . . . . 359
Vehicle Ahead Indicator . . . . . . . . 140
Vehicle Care
Storing the Tire Sealantand Compressor Kit . . . . . . . . . 348
Tire Pressure . . . . . . . . . . . . . . . . . 326
Vehicle Data Recording and Privacy . . . . . . . . . . . . . . . . . . . . . . . . 402
Ventilation, Air . . . . . . . . . . . . . . . . . . 203
Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . 52