
GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146149) - 2019 - crc - 7/30/18
Customer Information 393
Customer Assistance for
Text Telephone (TTY)
Users
To assist customers who are deaf,
hard of hearing, or speech-impaired
and who use Text Telephones
(TTYs), GMC has TTY equipment
available at its Customer Assistance
Center. Any TTY user in the U.S.
can communicate with GMC by
dialing: 1-888-889-2438. TTY users
in Canada can dial 1-800-263-3830.
Online Owner Center
Online Owner Experience
(U.S.) my.gmc.com
The GMC online owner experience
is a one-stop resource that allows
interaction with GMC and keeps
important vehicle-specific
information in one place.
Membership Benefits
E:Download owner ’s manuals
and view vehicle-specific how-to
videos.
G: View maintenance schedules,
alerts, and Vehicle Diagnostic
Information. Schedule service
appointments.
I: View and print dealer-recorded
service records and self-recorded
service records.
D: Select a dealer and view
locations, maps, phone numbers,
and hours.
r: Track your vehicle’s warranty
information.
J: View active recalls by Vehicle
Identification Number (VIN). See
Vehicle Identification Number (VIN)
0 386.
H:View GM Card, SiriusXM
Satellite radio (if equipped), and
OnStar account information (if
equipped).
F: Chat live with online help
representatives.
See my.gmc.com to register your
vehicle.
GMC Centre (Canada)
www.gmcowner.ca
Take a trip to the GMC Centre:
. Chat live with online help
representatives.
. Use the Vehicle Tools section.
. Access third party enthusiast
sites and social media networks.
. Locate resources such as
lease-end, financing, and
warranty information.
. Retrieve your favorite articles,
quizzes, tips, and multimedia
galleries organized into the
Features and Auto Care
Sections.
. Download the owner ’s manual
for your vehicle, quickly and
easily.
. Find the GMC-recommended
maintenance services for your
vehicle.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146149) - 2019 - crc - 7/30/18
Customer Information 399
.Vehicle make, model, and
model year
. Vehicle Identification
Number (VIN)
. Insurance company and policy
number
. General description of the
damage to the other vehicle
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? 084.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Publication Ordering
Information
Service Manuals
Service manuals have the diagnosis
and repair information on the
engine, transmission, axle,
suspension, brakes, electrical
system, steering system, body, etc.
Customer Literature
Owner
’s manuals are written
specifically for owners and are
intended to provide basic
operational information about the
vehicle. The owner ’s manual
includes the Maintenance Schedule
for all models.
Customer literature publications
available for purchase include
owner ’s manuals, warranty
manuals, infotainment manuals, and
portfolios. Portfolios include an
owner ’s manual, warranty manual,
infotainment manual, if applicable,
and zip lock bag or pouch.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146149) - 2019 - crc - 7/30/18
Connected Services 415
Make a Call1. Press
=. System responds:
“OnStar ready.”
2. Say “Call.”System responds:
“Call. Please say the name or
number to call.”
3. Say the entire number without pausing, including a “1”and the
area code. System responds:
“OK, calling.”
Calling 911 Emergency
1. Press=. System responds:
“OnStar ready.”
2. Say “Call.”System responds:
“Call. Please say the name or
number to call.”
3. Say “911”without pausing.
System responds: “911.”
4. Say “Call.”System responds:
“OK, dialing 911.”
Retrieve My Number
1. Press=. System responds:
“OnStar ready.”
2. Say “My number.” System
responds: “Your OnStar
Hands-Free Calling number is,”
then says the number.
End a Call
Press=. System responds: “Call
ended.”
Verify Minutes and Expiration
Press=and say “Minutes” then
“Verify” to check how many minutes
remain and their expiration date.
If equipped, press
=and touch
Account Services to view the
number of remaining minutes,
available Wi-Fi data, and other
account information.
Diagnostics
By monitoring and reporting on the
vehicle's key systems, OnStar
Advanced Diagnostics, if equipped,
provides a way to keep up on
maintenance. Capabilities vary by
model. See www.onstar.com for
details and system limitations.
Features are subject to change. For
updates on feature capabilities, see
my.gmc.com. Message and data
rates may apply.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-12146149) - 2019 - crc - 7/30/18
416 Index
IndexA
Accessories andModifications . . . . . . . . . . . . . . . . . . 286
Accessory Power . . . . . . . . . . . . . . . 226
Active Fuel Management . . . . . . . 228
Adaptive Cruise Control . . . . . . . . 243
Add-On Electrical Equipment . . . 283
Additional Information OnStar . . . . . . . . . . . . . . . . . . . . . . . 406
Additional Maintenance
and Care . . . . . . . . . . . . . . . . . . . . . . 380
Adjustments Lumbar, Front Seats . . . . . . . . . . . . 59
Agreements
Trademarks and License . . . . . 196
Air Cleaner/Filter, Engine . . . . . . . 295
Air Conditioning . . . . . . . . . . . 198, 201
Air Filter, Passenger Compartment . . . . . . . . . . . . . . . . . 204
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 203
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . 91
How Does an AirbagRestrain? . . . . . . . . . . . . . . . . . . . . . 83
Passenger Sensing System . . . . 85
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 83 Airbag System (cont'd)
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . . . . 84
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 82
Where Are the Airbags? . . . . . . . . 80
Airbags Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . . . 90
Passenger Status Indicator . . . 135
Readiness Light . . . . . . . . . . . . . . 135
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . . . 89
System Check . . . . . . . . . . . . . . . . . . 78
Alarm Vehicle Security . . . . . . . . . . . . . . . . 46
Alert Lane Change . . . . . . . . . . . . . . . . . 264
Side Blind Zone (SBZA) . . . . . . 263
All-Season Tires . . . . . . . . . . . . . . . . 320
All-Wheel Drive . . . . . . . . . . . . 233, 305
AM-FM Radio . . . . . . . . . . . . . . . . . . . 178
Antenna Multi-band . . . . . . . . . . . . . . . . . . . . 181
Antilock Brake System (ABS) . . . 233 Warning Light . . . . . . . . . . . . . . . . . 139
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . 363

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-12146149) - 2019 - crc - 7/30/18
420 Index
Fog Lamps . . . . . . . . . . . . . . . . . . . . . 168
Folding Mirrors . . . . . . . . . . . . . . . . . . 49
Forward Automatic Braking . . . . . 259
Forward Collision Alert(FCA) System . . . . . . . . . . . . . . . . . 257
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . 400
Front Fog Lamp Light . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Front Pedestrian Braking (FPB) System . . . . . . . . . . . . . . . . . 261
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . . 58
Heated and Ventilated . . . . . . . . . . 64
Fuel Additives . . . . . . . . . . . . . . . . . . . . . 269
Economy Driving . . . . . . . . . . . . . . . 26
Filling a Portable Fuel
Container . . . . . . . . . . . . . . . . . . . 270
Filling the Tank . . . . . . . . . . . . . . . 269
Foreign Countries . . . . . . . . . . . . 269
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 132
Low Fuel Warning Light . . . . . . . 143
Management, Active . . . . . . . . . . 228
Prohibited Fuels . . . . . . . . . . . . . . 268
Recommended . . . . . . . . . . . . . . . 268
Top Tier . . . . . . . . . . . . . . . . . . . . . . 268 Fuses
Engine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . .311
Fuses and Circuit Breakers . . . 310
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 314
Rear Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 316
G
Garage Door Opener . . . . . . . . . . . 160Programming . . . . . . . . . . . . . . . . . 160
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . 307
Gauges Engine CoolantTemperature . . . . . . . . . . . . . . . . 133
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Odometer . . . . . . . . . . . . . . . . . . . . . 131
Speedometer . . . . . . . . . . . . . . . . . 131
Tachometer . . . . . . . . . . . . . . . . . . . 131
Trip Odometer . . . . . . . . . . . . . . . . 131
Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . 126
General Information Service and Maintenance . . . . . 373
Towing . . . . . . . . . . . . . . . . . . . . . . . . 271
Vehicle Care . . . . . . . . . . . . . . . . . . 285 Glove Box . . . . . . . . . . . . . . . . . . . . . . 111
GM Mobility Reimbursement
Program . . . . . . . . . . . . . . . . . . . . . . . 394
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 309
Hands-Free Phone . . . . . . . . . . . . . 194
Hazard Warning Flashers . . . . . . . 168
Head Restraints . . . . . . . . . . . . . . . . . 56
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . 308
Automatic . . . . . . . . . . . . . . . . . . . . . 167
Bulb Replacement . . . . . . . . . . . . 309
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . 166
Flash-to-Pass . . . . . . . . . . . . . . . . . 166
High-Beam On Light . . . . . . . . . . 144
High/Low Beam Changer . . . . . 166
Lamps On Reminder . . . . . . . . . 144
Heated Rear Seats . . . . . . . . . . . . . . . . . . . . . 69
Steering Wheel . . . . . . . . . . . . . . . 120
Heated and Ventilated Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Heated Mirrors . . . . . . . . . . . . . . . . . . . 49
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . 225
Heating . . . . . . . . . . . . . . . . . . . . 198, 201

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-12146149) - 2019 - crc - 7/30/18
422 Index
Lights (cont'd)High-Beam On . . . . . . . . . . . . . . . . 144
High/Low Beam Changer . . . . . 166
Hill Descent Control . . . . . . . . . . 140
Lane Keep Assist . . . . . . . . . . . . . 140
Low Fuel Warning . . . . . . . . . . . . 143
Seat Belt Reminders . . . . . . . . . . 134
Security . . . . . . . . . . . . . . . . . . . . . . 144
Service Electric Parking
Brake . . . . . . . . . . . . . . . . . . . . . . . 139
StabiliTrak OFF . . . . . . . . . . . . . . . 141
Tire Pressure . . . . . . . . . . . . . . . . . 142
Tow/Haul Mode . . . . . . . . . . . . . . . 140
Traction Control System (TCS)/StabiliTrak . . . . . . . . . . . . 141
Traction Off . . . . . . . . . . . . . . . . . . . 141
Locks Automatic Door . . . . . . . . . . . . . . . . . 39
Delayed Locking . . . . . . . . . . . . . . . . 39
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Lockout Protection . . . . . . . . . . . . . . 40
Power Door . . . . . . . . . . . . . . . . . . . . . 39
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Loss of Control . . . . . . . . . . . . . . . . . 209
Low Fuel Warning Light . . . . . . . . . 143
Lower Anchors and Tethers for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . . . 99 Lumbar Adjustment . . . . . . . . . . . . . . 59
Front Seats . . . . . . . . . . . . . . . . . . . . . 59
M
Maintenance
Records . . . . . . . . . . . . . . . . . . . . . . 385
Maintenance and Care
Additional . . . . . . . . . . . . . . . . . . . . . 380
Maintenance Schedule . . . . . . . . . 375 Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . 383
Malfunction Indicator Lamp . . . . . 136
Manual Mode . . . . . . . . . . . . . . . . . . . 232
Memory Features . . . . . . . . . . . . . . . . 12
Memory Seats . . . . . . . . . . . . . . . . . . . 61
Messages Engine Power . . . . . . . . . . . . . . . . 151
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 151
Vehicle Speed . . . . . . . . . . . . . . . . 151
Mirrors Automatic Dimming . . . . . . . . . . . . . 50
Automatic Dimming
Rearview . . . . . . . . . . . . . . . . . . . . . . 50
Convex . . . . . . . . . . . . . . . . . . . . . . . . . 49
Folding . . . . . . . . . . . . . . . . . . . . . . . . . 49
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 49
Manual Rearview . . . . . . . . . . . . . . . 50
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Mirrors (cont'd)
Tilt in Reverse . . . . . . . . . . . . . . . . . . 50
Mirrors, Interior Rearview . . . . . . . . 50
Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . 239 Driver Control . . . . . . . . . . . . . . . . . 239
Monitor System, Tire Pressure . . . . . . . . . . . . . . . . . . . . . . 328
Multi-band Antenna . . . . . . . . . . . . . 181
N
Navigation Connected Services . . . . . . . . . . 412
New Vehicle Break-In . . . . . . . . . . . 221
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . 131 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Off-Road . . . . . . . . . . . . . . . . . . . . . . . 209 Driving . . . . . . . . . . . . . . . . . . . . . . . . 209
Recovery . . . . . . . . . . . . . . . . . . . . . 208
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . 291
Engine Oil Life System . . . . . . . 293
Pressure Light . . . . . . . . . . . . . . . . 142
Older Children, Restraints . . . . . . . 91
Online Owner Center . . . . . . . . . . . 393
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . 403
OnStar Additional Information . . . . . . . . . . . . . . . . . . . . 406

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-12146149) - 2019 - crc - 7/30/18
424 Index
RecordsMaintenance . . . . . . . . . . . . . . . . . . 385
Recreational Vehicle Towing . . . . 359
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . . 394
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . . . . . . . . . . . 29
Remote Vehicle Start . . . . . . . . . . . . 35
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . . . 91
Maintenance . . . . . . . . . . . . . . . . . . 384
Replacing Airbag System . . . . . . . . 91
Replacing LATCH System Parts after a Crash . . . . . . . . . . . . 105
Replacing Seat Belt System Parts after a Crash . . . . . . . . . . . . . 78
Reporting Safety Defects Canadian Government . . . . . . . . 401
General Motors . . . . . . . . . . . . . . . 401
U.S. Government . . . . . . . . . . . . . 400
Restraints
Where to Put . . . . . . . . . . . . . . . . . . . 97
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . . 226
Reverse Tilt Mirrors . . . . . . . . . . . . . . 50
Roads
Driving, Wet . . . . . . . . . . . . . . . . . . 214 Roadside Assistance
Program . . . . . . . . . . . . . . . . . . . . . . . 394
Roof Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . 53
Roof Rack System . . . . . . . . . . . . . . 117
Rotation, Tires . . . . . . . . . . . . . . . . . . 334
Routing, Engine Drive Belt . . . . . . 389
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . . . 229
S
Safety Defects ReportingCanadian Government . . . . . . . . 401
General Motors . . . . . . . . . . . . . . . 401
U.S. Government . . . . . . . . . . . . . 400
Safety Locks . . . . . . . . . . . . . . . . . . . . . 40
Safety System Check . . . . . . . . . . . . 77
Satellite Radio . . . . . . . . . . . . . . . . . . 179
Scheduling Appointments . . . . . . . 396
Sealant Kit, Tire . . . . . . . . . . . . . . . . 342
Seat Belts . . . . . . . . . . . . . . . . . . . . . . . 71 Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Extender . . . . . . . . . . . . . . . . . . . . . . . . 77
How to Wear Seat BeltsProperly . . . . . . . . . . . . . . . . . . . . . . . 72
Lap-Shoulder Belt . . . . . . . . . . . . . . 74
Reminders . . . . . . . . . . . . . . . . . . . . 134
Replacing after a Crash . . . . . . . . 78 Seat Belts (cont'd)
Use During Pregnancy . . . . . . . . . . 76
Seats Adjustment, Front . . . . . . . . . . . . . . . 58
Head Restraints . . . . . . . . . . . . . . . . 56
Heated and Ventilated Front . . . . 64
Heated, Rear . . . . . . . . . . . . . . . . . . . 69
Lumbar Adjustment, Front . . . . . . 59
Memory . . . . . . . . . . . . . . . . . . . . . . . . . 61
Power Adjustment, Front . . . . . . . 59
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Reclining Seatbacks . . . . . . . . . . . . 59
Third Row Seat . . . . . . . . . . . . . . . . . 70
Securing Child
Restraints . . . . . . . . . . . . . . . . 106, 108
Security Light . . . . . . . . . . . . . . . . . . . . . . . . . . 144
OnStar . . . . . . . . . . . . . . . . . . . . . . . 406
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . 46
Vehicle Alarm . . . . . . . . . . . . . . . . . . . 46
Service . . . . . . . . . . . . . . . . . . . . . . . . . 204 Accessories andModifications . . . . . . . . . . . . . . . . 286
Doing Your Own Work . . . . . . . . 286
Maintenance Records . . . . . . . . 385
Maintenance, General Information . . . . . . . . . . . . . . . . . . 373
Parts Identification Label . . . . . 386