
Instrument Cluster Screens, LCD
Screens and Radio Screens
Note:
Do not use abrasives, alcoholic
solvents or chemical solvents to clean the
instrument cluster screens, LCD screens or
radio screens. These cleaning products can
damage the screens.
Clean the instrument panel and cluster
lens with a clean, damp and soft cloth,
then use a clean, dry and soft cloth to dry
these areas.
Do not spray any liquid directly onto the
screens.
Do not use a microfiber cloth to clean the
bezel around the display screens as it could
damage the surface.
Rear Windows
Note: Do not use any abrasive materials to
clean the interior of the rear windows.
Note: Do not install stickers or labels to the
interior of the rear windows.
Mirrors
Do not clean the housing or glass of any
mirror with harsh abrasives, fuel or other
petroleum or ammonia-based cleaning
products.
Storage Compartments, Cup
Holders and Ashtrays
To clean:
• Take out any removable inserts.
• Wipe the surface with a soft, damp
cloth and a mild soap and water
solution. Dry the area with a clean, soft
cloth. CLEANING THE INSTRUMENT
PANEL AND INSTRUMENT
CLUSTER LENS WARNING: Do not use chemical
solvents or strong detergents when
cleaning the steering wheel or
instrument panel to avoid contamination
of the airbag system.
Note: Follow the same procedure as
cleaning leather seats for cleaning leather
instrument panels and leather interior trim
surfaces. See
Cleaning the Instrument
Panel and Instrument Cluster Lens (page
265
).
Clean the instrument panel and cluster
lens with a clean, damp and soft cloth,
then use a clean, dry and soft cloth to dry
these areas.
• Avoid cleaners or polishes that increase
the gloss of the upper portion of the
instrument panel. The dull finish in this
area helps protect you from
undesirable windshield reflection.
• Do not use any household cleaning
products or glass cleaners as these
may damage the finish of the
instrument panel, interior trim and
cluster lens.
• Wash or wipe your hands clean if you
have been in contact with certain
products such as insect repellent and
suntan lotion to avoid possible damage
to the interior painted surfaces.
• Do not allow air fresheners and hand
sanitizers to spill onto interior surfaces.
If a spill occurs, wipe off immediately.
Your warranty may not cover these
damages.
If a staining liquid like coffee or juice has
been spilled on the instrument panel or on
interior trim surfaces:
265
2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing Vehicle Care

General
Possible solution
Possible cause
Issue
SYNC 3 supports multiple languages in a
single module for text display, voice control
and voice prompts. The country where you
bought your vehicle dictates the languages
based on the most popular languages
spoken. If the selected language is not
available, SYNC 3 remains in the current
active language.
SYNC 3 does not support
the currently selected
language for the instru-
ment cluster and inform-
ation and entertainment
display.
The language
selected for the
instrument
cluster and
information and
entertainment
display does not
match the
SYNC 3
SYNC 3 offers several new voice control
features for a wide range of languages.
Dialing a contact name directly from the
phonebook without pre-recording (for
example,
“call John Smith ”) or selecting a
track, artist, album, genre or playlist directly
from your media player (for example, "play
artist Madonna").
language
(phone, USB,
Bluetooth
audio, voice
control and
voice prompts). SYNC 3 System Reset
The system has a System Reset feature that can be performed if the function of a SYNC
3 feature is lost. This reset is intended to restore functionality and will not erase any
information previously stored in the system (such as paired devices, phonebook, call
history, text messages, or user settings). To perform a System Reset, press and hold
the Seek Up (>>|) button while pressing and holding the Radio Power button. After
approximately 5 seconds the screen will go black. Allow 1-2 minutes for the system
reset to complete. You may then resume using the SYNC 3 system.
For additional assistance with SYNC 3
troubleshooting please call or visit the Ford
Website. Ford Support
United States: 1-800-392-3673
Customer Relation-
ship Center
Canada: 1-800-565-3673
owner.ford.com
Website
www.syncmyride.ca
www.syncmaroute.ca
458
2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing SYNC™ 3

Stowing the Wheel and Vehicle Jack........304
Vehicle Jack..........................................................
297
Vehicles With a Spare Wheel........................ 295
Changing the 12V Battery.........................244 Removing the Battery...................................... 244
Replacing the Battery...................................... 246
Changing the Engine Air Filter - 3.2L Power Stroke Diesel.................................255
Changing the Engine Air Filter - 3.5L Ecoboost™.................................................256
Changing the Engine Air Filter - 3.7L..................................................................257
Changing the Engine Oil and Oil Filter...............................................................235
Engine Lubrication for Severe Service
Operation
......................................................... 235
Changing the Front Wiper Blades.........246
Checking MyKey System Status...............63
Checking the Wiper Blades.....................246
Child Restraint and Seatbelt Maintenance.................................................46
Child Restraint Positioning..........................37
Child Safety
.......................................................18
General Information............................................. 18
Child Safety Locks
.........................................39
Left-Hand Side..................................................... 40
Right-Hand Side.................................................. 40
Cigar Lighter.....................................................121
Cleaning Products......................................260
Cleaning the Engine....................................262
Cleaning the Exterior...................................261 Body Paintwork Preservation........................ 262
Cleaning the Chrome Trim.............................. 261
Cleaning the Headlamps................................. 261
Cleaning the Rear Window............................. 261
Sliding Door Tracks........................................... 262
Cleaning the Instrument Panel and Instrument Cluster Lens........................265
Cleaning the Interior...................................263 Fabric, Carpets, Cloth Seats, Headliners
and Floor Mats............................................... 263
Instrument Cluster Screens, LCD Screens and Radio Screens....................................... 265
Leather Interior................................................... 264
Mirrors.................................................................... 265
Rear Windows..................................................... 265
Seatbelts.............................................................. 264Storage Compartments, Cup Holders and
Ashtrays........................................................... 265
Suede Micro Fiber Fabric................................ 264
Cleaning the Wheels
..................................266
Cleaning the Windows and Wiper Blades...........................................................263
Clearing All MyKeys.......................................63
Climate Control
.............................................107
Cold Weather Precautions........................192
Coolant Check See: Engine Coolant Check............................ 236
Crash Sensors and Airbag Indicator........57
Creating a MyKey
............................................62
Programming and Changing Configurable
Settings............................................................... 63
Cruise Control
................................................168
Principle of Operation...................................... 168
Cruise control See: Using Cruise Control................................ 168
Cup Holders
....................................................123
Customer Assistance..................................201
D
Data Recording
..................................................9
Comfort, Convenience and Entertainment
Data........................................................................\
11
Event Data................................................................. 11
Service Data............................................................ 10
Services That Third Parties Provide...............12
Services That We Provide.................................. 12
Vehicles With a Modem...................................... 12
Vehicles With SYNC............................................. 12
Daytime Running Lamps............................84
Declaration of Conformity - Vehicles With: SYNC 3...............................................512
Radio Frequency Statement.......................... 512
Diesel Particulate Filter - 3.2L Diesel..............................................................145
Diesel Particulate Filter Automatic Regeneration................................................... 146
Diesel Particulate Filter Manual Regeneration................................................... 148
On-Board Diagnostics System...................... 146
Digital Radio
..................................................349
HD Radio Reception and Station
Troubleshooting............................................ 350
Direction Indicators.......................................84
517
2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing Index

H
Handbrake
See: Parking Brake - Vehicles With:
Mechanical Parking Brake.......................... 156
See: Parking Brake - Vehicles With: Push Down Parking Brake..................................... 156
Hazard Flashers............................................195
Headlamp Adjusting See: Adjusting the Headlamps..................... 247
Headlamp Removal See: Removing a Headlamp.......................... 248
Headrest See: Head Restraints........................................... 111
Head Restraints...............................................111
Adjusting the Head Restraint.......................... 112
Installing the Head Restraint .......................... 112
Removing the Head Restraint......................... 112
Heated Seats
..................................................119
Heated Windows and Mirrors..................109 Heated Exterior Mirrors..................................... 110
Heated Rear Window....................................... 109
Heating See: Climate Control......................................... 107
Hill Start Assist
..............................................157
Switching the System On and Off...............158
Using Hill Start Assist........................................ 157
Hints on Controlling the Interior Climate ..........................................................
108
Cooling the Interior Quickly............................ 108
General Hints....................................................... 108
Heating the Interior Quickly........................... 108
Maximum Cooling Performance in Instrument Panel or Instrument Panel
and Footwell Positions............................... 109
Recommended Settings for Cooling .........108
Recommended Settings for Heating..........108
Side Window Defogging in Cold Weather............................................................ 109
Vehicle Stationary for Extended Periods During Extreme High Ambient
Temperatures................................................. 108
Hints on Driving With Anti-Lock Brakes
............................................................155
Home Screen.................................................401
Hood Lock See: Opening and Closing the Hood..........229
Horn.....................................................................79 I
Ignition Switch
...............................................124
In California (U.S. Only)............................202
Information Displays.....................................97 General Information............................................ 97
Information Messages
.................................101
Installing Child Restraints............................19 Child Safety Restraint.......................................... 19
Using Lap and Shoulder Belts......................... 20
Using Lower Anchors and Tethers for Children (LATCH)............................................ 22
Using Tether Straps............................................. 28
Instrument Cluster
..........................................91
Instrument Lighting Dimmer.....................84
Interior Lamps
.................................................85
Courtesy Lamp...................................................... 85
Entrance Lamps................................................... 85
Reading Lamps..................................................... 85
Interior Mirror...................................................89 Automatic Dimming Mirror.............................. 89
Manual Dimming Mirror..................................... 89
Introduction.........................................................7
J
Jump Starting the Vehicle.........................196 Connecting the Jumper Cables..................... 197
Jump Starting....................................................... 197
Preparing Your Vehicle..................................... 196
Removing the Jumper Cables........................ 197
K
Keys and Remote Controls.........................67 Principle of Operation......................................... 67
L
Lane Keeping System.................................170 Lane Keeping Alert............................................. 170
Lighting Control..............................................82 Flashing High Beam Headlamps.................... 83
Lighting Control Positions................................. 82
Switching All of the Parking Lamps On........................................................................\
.. 82
Switching High Beam Headlamps On and Off........................................................................\
. 83
520
2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing Index