
ABOUT 911 ASSIST
WARNING: Do not wait for 911
Assist to make an emergency call if you
can do it yourself. Dial emergency
services immediately to avoid delayed
response time which could increase the
risk of serious injury or death after a
crash. If you do not hear 911 Assist within
five seconds of the crash, the system or
phone may be damaged or
non-functional. WARNING:
Always place your
phone in a secure location in your vehicle
so it does not become a projectile or get
damaged in a crash. Failure to do so may
cause serious injury to someone or
damage the phone which could prevent
911 Assist from working properly.
If a crash deploys an airbag (excluding
knee airbags and rear inflatable seatbelts
[if equipped]) or activates the fuel pump
shut-off, your SYNC-equipped vehicle may
be able to contact emergency services by
dialing 911 through a paired and connected
Bluetooth-enabled phone. You can learn
more about the 911 Assist feature, by
visiting: Website
www.owner.ford.com
www.syncmyride.ca Website
www.syncmaroute.ca
Not all crashes will deploy an airbag or
activate the fuel pump shut-off (the
triggers for 911 Assist). If a connected cell
phone sustains damage or loses its
connection to SYNC during a crash, SYNC
will search for and try to connect to a
previously paired cell phone; SYNC will
then attempt to call the emergency
services.
Before making the call:
• SYNC provides a short window of time
(about 10 seconds) to cancel the call.
If you fail to cancel the call, SYNC
attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel."
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle is able
to talk with the operator. Be prepared to
provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
EMERGENCY CALL
REQUIREMENTS WARNING:
Unless the 911 Assist
setting is set on before a crash, the
system will not dial for help which could
delay response time, potentially
increasing the risk of serious injury or
death after a crash.
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing 911 Assist

3. Access the main menu in the
information display and then scroll
through the menus to change the
settings of your MyKey. From the
MyKey menu select the option Create
MyKey. See Information Displays
(page 97).
4. When prompted, hold the
OK button
until you see a message informing you
to label this key as a MyKey. The
programmed restrictions apply when
you key off, open and close the driver
door and restart your vehicle with the
programmed key or transmitter.
MyKey is successfully created. Make sure
you label it so you can distinguish it from
the admin keys.
You can also program configurable
settings for the key(s). See
Programming
and Changing Configurable Settings.
Programming and Changing
Configurable Settings
Use the information display to access your
configurable MyKey settings.
1. Switch the ignition on using an admin key or transmitter you want to program.
2. Access the main menu in the information display and then scroll
through the menus to change the
settings of your MyKey. See
Information Displays
(page 97).
3. Follow the instructions in the display. Note:
You can clear or change your MyKey
settings at any time during the same key
cycle as you created the MyKey. Once you
have switched the vehicle off, however, you
will need an admin key to change or clear
your MyKey settings.
CLEARING ALL MYKEYS
When you clear your MyKeys, you remove
all restrictions and return all MyKeys to
their original admin key status at once. To
clear all MyKeys of all MyKey settings, use
the information display.
1. Switch the ignition on using an admin key.
2. Access the main menu in the information display and then scroll
through the menus to begin clearing
your MyKey programming. See
Information Displays
(page 97).
3. Follow the instructions in the display.
4. A confirmation message appears in the
display after you finish clearing your
MyKeys.
Note: When you clear your MyKeys, you
remove all restrictions and return all MyKeys
to their original admin key status. You
cannot remove the MyKey restrictions
individually.
CHECKING MYKEY SYSTEM
STATUS
You can find information on programmed
MyKey(s) using the information display
control on the steering wheel. See
Information Displays
(page 97).
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing MyKey
™
(If Equipped)

ADJUSTING THE STEERING
WHEEL
WARNING: Do not adjust the
steering wheel when your vehicle is
moving.
Note: Make sure that you are sitting in the
correct position. See Sitting in the Correct
Position
(page 111). 1. Unlock the steering column.
2.
Adjust the steering wheel to the desired
position. 3. Lock the steering column.
HORN
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing Steering Wheel122E95178 3E95179 E270945

GENERAL INFORMATION
WARNING: Driving while
distracted can result in loss of vehicle
control, crash and injury. We strongly
recommend that you use extreme
caution when using any device that may
take your focus off the road. Your
primary responsibility is the safe
operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
You can control various systems on your
vehicle using the information display
controls on the steering wheel.
The information display shows the
corresponding information.
Information Display Controls •
Press the up and down arrow buttons
to scroll through and highlight the
options within a menu.
• Press the right arrow button to enter a
submenu.
• Press the left arrow button to exit a
submenu.
• Press the
OK button to choose and
confirm settings or messages.
Menu Structure
You can access the menu using the
information display control. This icon gives you the ability to
switch a feature on or off. A
check in the box indicates the
feature is enabled, and unchecked
indicates the feature is disabled.
Note: Some options may appear slightly
different or not at all if the items are
optional.
Main Menu Trip computer 1
Trip computer 2 InformationSettings
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing Information DisplaysE138659 E204495

Settings
Off
Volume Limiter Clear MyKey
Clear MyKeys
System Check
All active warnings will display first if
applicable. The system check menu may
appear different based upon equipment
options and current vehicle status. Use the
up and down arrow buttons to scroll
through the list. See Information
Messages (page 101).
TRIP COMPUTER
Resetting the Trip Computer
Press and hold
OK on the current screen
to reset the respective trip, distance, time
and average fuel consumption information.
All Values
Indicates all the respective trip, distance,
time and average fuel consumption
information.
Average Fuel Consumption
Indicates the average fuel consumption
since the function was last reset. Distance to Empty
Indicates the approximate distance your
vehicle will travel on the fuel remaining in
the tank. Changes in driving pattern may
cause the value to vary.
Outside Air Temperature
Shows the outside air temperature.
Trip Odometer
Registers the distance traveled of
individual journeys.
Trip Timer
Registers the elapsed time of individual
journeys or the total time since the function
was last reset.
Digital Speedometer
Provides a digital display of the current
vehicle speed.
PERSONALIZED SETTINGS
Measure Units
You can choose personalized settings
using the information display control on
the steering wheel.
See Information
Displays (page 97).
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing Information Displays

SITTING IN THE CORRECT
POSITION
WARNING: Do not recline the
seatback too far as this can cause the
occupant to slide under the seatbelt,
resulting in serious injury in the event of
a collision. WARNING:
Always sit upright
against your seatback with your feet on
the floor. WARNING:
Do not place objects
higher than the top of the seat backrest.
Failure to follow this instruction could
result in personal injury or death in the
event of a sudden stop or crash. When you use them properly, the seat,
head restraint, seatbelt and airbags will
provide optimum protection in the event
of a crash. We recommend that you follow these
guidelines:
•
Sit in an upright position with the base
of your spine as far back as possible.
• Do not recline the seat backrest so that
your torso is more than
30° from the
upright position.
• Adjust the head restraint so that the
top of it is level with the top of your
head and as far forward as possible.
Make sure that you remain
comfortable.
• Keep sufficient distance between
yourself and the steering wheel. We
recommend a minimum of
10 in
(25 cm) between your breastbone and
the airbag cover.
• Hold the steering wheel with your arms
slightly bent.
• Bend your legs slightly so that you can
press the pedals fully.
• Position the shoulder strap of the
seatbelt over the center of your
shoulder and position the lap strap
tightly across your hips.
Make sure that your driving position is
comfortable and that you can maintain full
control of your vehicle.
HEAD RESTRAINTS WARNING:
The adjustable head
restraint is a safety device. Whenever
possible it should be installed and
correctly adjusted when the seat is
occupied. An incorrectly adjusted head
restraint may provide reduced protection
to an occupant during certain rear
impacts.
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing SeatsE68595

STARTING A GASOLINE
ENGINE
The speed at which the engine idles
immediately after starting is optimized to
minimize vehicle emissions and maximize
cabin comfort and fuel economy.
Note:
You can only attempt to start the
engine for a limited amount of time before
the starting system temporarily disables. If
you exceed the starting time limit, a
message may appear and you cannot
attempt to start the engine for at least 15
minutes.
Before starting your vehicle, check the
following:
• Make sure the headlamps and
electrical accessories are off.
• Make sure the parking brake is on.
• Make sure the transmission is in park
(P).
Starting the Engine
1. Fully press the brake pedal.
Note: Do not touch the accelerator pedal.
2. Turn the key to position III.
Note: The engine may continue cranking
for up to 15 seconds or until it starts.
Note: The engine takes longer to start at
lower temperatures. It may crank for several
seconds when very cold.
Failure to Start
If you cannot start the engine after 3
attempts, wait 10 seconds and do the
following:
1. Fully press the brake pedal.
2. Apply the parking brake.
3. Shift into park (P).
4. Fully press the accelerator pedal and hold it there. 5. Turn the key to position
III and wait
until the engine stops.
6. Release the accelerator pedal.
7. Start the engine.
Stopping the Engine When Your
Vehicle is Stationary
1. Shift into park (P).
2. Turn the key to position
0.
3. Apply the parking brake.
Stopping the Engine When Your
Vehicle is Moving WARNING:
Switching off the
engine when your vehicle is still moving
results in a significant decrease in
braking assistance. Higher effort is
required to apply the brakes and to stop
your vehicle. A significant decrease in
steering assistance could also occur. The
steering does not lock, but higher effort
could be required to steer your vehicle.
When you switch the ignition off, some
electrical circuits, for example airbags,
also turn off. If you unintentionally switch
the ignition off, shift into neutral (N) and
restart the engine.
1. Shift into neutral and use the brakes to
bring your vehicle to a safe stop.
2. Shift into park (P).
3. Turn the key to position
0.
4. Apply the parking brake.
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing Starting and Stopping the Engine

Note:
You can only attempt to start the
engine for a limited amount of time before
the starting system temporarily disables. If
you exceed the starting time limit, a
message may appear and you cannot
attempt to start the engine for at least 15
minutes.
Failure to Start
If the engine does not start, do the
following:
1. Fully press the brake pedal.
2. Apply the parking brake.
3. Shift into park (P).
4. Turn the key to position III until the
engine starts.
Stopping the Engine When Your
Vehicle is Stationary
1. Shift into park (P).
2. Turn the key to position
0.
3. Apply the parking brake.
Stopping the Engine When Your
Vehicle is Moving WARNING:
Switching off the
engine when your vehicle is still moving
results in a significant decrease in
braking assistance. Higher effort is
required to apply the brakes and to stop
your vehicle. A significant decrease in
steering assistance could also occur. The
steering does not lock, but higher effort
could be required to steer your vehicle.
When you switch the ignition off, some
electrical circuits, for example airbags,
also turn off. If you unintentionally switch
the ignition off, shift into neutral (N) and
restart the engine.
1. Shift into neutral and use the brakes to
bring your vehicle to a safe stop. 2. Shift into park (P).
3. Turn the key to position
0.
4. Apply the parking brake.
Guarding Against Exhaust Fumes WARNING:
Exhaust leaks may
result in entry of harmful and potentially
lethal fumes into the passenger
compartment. If you smell exhaust
fumes inside your vehicle, have your
vehicle inspected immediately. Do not
drive if you smell exhaust fumes.
Important Ventilating Information
If you stop your vehicle and then leave the
engine idling for long periods, we
recommend that you do one of the
following:
• Open the windows at least 1 in (3 cm).
• Set your climate control to outside air.
Glow Plug Indicator If it illuminates, wait until it turns
off before starting.
Engine Warning Lamps Malfunction Indicator Lamp
Check Engine
If it illuminates when the engine is running
this indicates a malfunction. The On Board
Diagnostics system has detected a
malfunction of the vehicle emission control
system.
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing Starting and Stopping the Engine