2019 FORD TRANSIT phone

WARNING: When refueling always
shut the engine off and never allow
sparks or open flames near the fuel tank
filler valve. Never smoke or use a cell
phone while refueling. Fuel vapor is
extremely hazardous under certain
conditions. Avoid inhaling excess fumes. WARNING: Wait at least 10
seconds before removing the fuel pump
nozzle to allow any residual fuel to drain
into the fuel tank. WARNING:
Stop refueling when
the fuel pump nozzle automatically
shuts off for the first time. Failure to
follow this will fill the expansion space
in the fuel tank and could lead to fuel
overflowing. 1. Open the left-hand front door.
2. Fully open the fuel filler door.
Note:
Your vehicle does not have a fuel filler
cap. 3. Insert the fuel pump nozzle up to the
first notch on the nozzle A. Keep it
resting on the cover of the fuel tank
filler pipe opening.
Note: The fuel filler nozzle inhibitor only
opens when you insert the correct fuel pump
nozzle. 4. Hold the fuel pump nozzle in position
B when refueling. Holding the fuel
pump nozzle in position A could affect
the flow of fuel and shut off the fuel
pump nozzle before the fuel tank is full.
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A E139203
A
B

GETTING THE SERVICES YOU
NEED
Warranty repairs to your vehicle must be
performed by an authorized dealer. While
any authorized dealer handling your vehicle
line will provide warranty service, we
recommend you return to your selling
authorized dealer who wants to ensure
your continued satisfaction.
Please note that certain warranty repairs
require special training and equipment, so
not all authorized dealers are authorized
to perform all warranty repairs. This means
that, depending on the warranty repair
needed, you may have to take your vehicle
to another authorized dealer.
A reasonable time must be allowed to
perform a repair after taking your vehicle
to the authorized dealer. Repairs will be
made using Ford or Motorcraft® parts, or
remanufactured or other parts that are
authorized by Ford.
Away From Home
If you are away from home when your
vehicle needs service, contact the Ford
Customer Relationship Center or use the
online resources listed below to find the
nearest authorized dealer.
In the United States:
Mailing address
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48126
Telephone
1-800-392-3673 (FORD)
(TDD for the hearing impaired:
1-800-232-5952)
Additional information and resources are
available online:
Website
www.owner.ford.com
These are some of the items that can be
found online:
• U.S. dealer locator by Dealer Name,
City/State or Zip Code.
• Owner Manuals.
• Maintenance Schedules.
• Recalls.
• Ford Extended Service Plans.
• Ford Genuine Accessories.
• Service specials and promotions.
In Canada:
Mailing address
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6K 0C8
Telephone
1-800-565-3673 (FORD) Website
www.ford.ca
Twitter
@FordServiceCA (English Canada)
@FordServiceQC (Quebec)
Additional Assistance
If you have questions or concerns, or are
unsatisfied with the service you are
receiving, follow these steps:
1. Contact your Sales Representative or Service Advisor at your selling or
servicing authorized dealer.
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2. If your inquiry or concern remains
unresolved, contact the Sales Manager,
Service Manager or Customer Relations
Manager.
3. If you require assistance or clarification
on Ford Motor Company policies,
please contact the Ford Customer
Relationship Center.
In order to help us serve you better, please
have the following information available
when contacting a Customer Relationship
Center:
• Vehicle Identification Number.
• Your telephone number (home and
business).
• The name of the authorized dealer and
city where located.
• The vehicle ’s current odometer reading.
In some states within the United States,
you must directly notify Ford in writing
before pursuing remedies under your
state's warranty laws, and Ford is also
allowed a final repair attempt.
Additionally, in some states within the
United States, a consumer has the option
of submitting a warranty dispute to the
BBB Auto Line before taking action under
the Magnuson-Moss Warranty Act, or to
the extent allowed by state law, before
pursuing replacement or repurchase
remedies provided by certain state laws.
This dispute handling procedure is not
required prior to enforcing state created
rights or other rights which are independent
of the Magnuson-Moss Warranty Act or
state replacement or repurchase laws. IN CALIFORNIA (U.S. ONLY)
California Civil Code Section 1793.2(d)
requires that, if a manufacturer or its
representative is unable to repair a motor
vehicle to conform to the vehicle
’s
applicable express warranty after a
reasonable number of attempts, the
manufacturer shall be required to either
replace the vehicle with one substantially
identical or repurchase the vehicle and
reimburse the buyer in an amount equal to
the actual price paid or payable by the
consumer (less a reasonable allowance
for consumer use). The consumer has the
right to choose whether to receive a refund
or replacement vehicle.
California Civil Code Section 1793.22(b)
presumes that the manufacturer has had
a reasonable number of attempts to
conform the vehicle to its applicable
express warranties if, within the first 18
months of ownership of a new vehicle or
the first 18,000 mi (29,000 km), whichever
occurs first:
1. Two or more repair attempts are made
on the same non-conformity likely to
cause death or serious bodily injury OR
2. Four or more repair attempts are made
on the same nonconformity (a defect
or condition that substantially impairs
the use, value or safety of the vehicle)
OR
3. The vehicle is out of service for repair of nonconformities for a total of more
than 30 calendar days (not necessarily
all at one time).
In the case of 1 or 2 above, the consumer
must also notify the manufacturer of the
need for the repair of the nonconformity
at the following address:
Ford Motor Company
16800 Executive Plaza Drive
Mail Drop 3NE-B
Dearborn, MI 48126
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E-mail
Fax
Phone
Customer Relation-
ship Center
[email protected]
N/A
N/A
Asia Pacific
[email protected]
-
+1 313 594 4857
Caribbean and
Central America
[email protected]
971 4 3327 266
Ford
Middle East 80004443673
Lincoln
80004441067
UAE
80004441066
Saudi Arabia
8008443673
Mobily and Zain cell
phone users in Saudi 800850078
Kuwait
22280384
[email protected]
N/A
N/A
North Africa
[email protected]
N/A
+1-800-841-3673
Puerto Rico and U.S.
Virgin Islands
[email protected]
N/A
N/A
Sub-Saharan Africa
[email protected] [email protected]
N/A
+82-02-1600-6003
South Korea
If you buy your vehicle in North America
and then relocate to any of the above
locations, register your vehicle
identification number (VIN) and new
address with Ford Global Trade Services
by emailing, [email protected]. If you are in another foreign country,
contact the nearest authorized dealer. In
the event your inquiry is unresolved,
communicate your concern with the
dealership
’s Sales Manager, Service
Manager or Customer Relations Manager.
If you require additional assistance or
clarification, please contact the respective
Customer Relationship Center as
previously listed.
Customers in the U.S. should call
1-800-392-3673.
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Transport Canada Contact Information
http://www.tc.gc.ca/eng/motorvehiclesafety/reporting-
defects-motor-vehicles.html (English)
Website
http://www.tc.gc.ca/fra/securiteautomobile/signaler-
defauts-vehicules-automobiles.html (French)
Website
1–800–333–0510
Phone Ford of Canada Contact Information
www.ford.ca
Website
1–800–565-3673
Phone
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing Customer Assistance

Eject: Press to eject a CD.
A
OK and Arrow buttons:
Press OK to confirm menu selections. Press to scroll
through the menu choices.
B
Information:
Press to access any available radio or CD information.
C
TUNE:
Press to manually search through the radio frequency band.
D
Number block:
In radio mode, you can store your favorite radio stations. To
store a radio station, tune to the station, then press and hold a preset button
until sound returns. In CD mode, select a track. In phone mode, enter a phone
number.
E
CLOCK:
If not in phone mode, press to display the clock.
F
Function buttons:
Select different functions of the audio system depending
on which mode you are in (such as Radio mode or CD mode).
G
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SOUND: Press to access settings for Treble, Midrange, Bass, Fade or Balance.
Use the up and down arrow buttons to select the various settings. When you
make your selection, press the left and right arrow buttons to change the
settings. Press
OK to set or press MENU to exit. Sound settings can be set for
each audio source independently.
H
Seek, Fast Forward and Reverse:
In radio mode, select a frequency band
and press either button. The system stops at the first station it finds in that
direction. Press and hold to quickly seek up or down the frequency band. In
media mode, press to select the previous or next track. Press and hold either
button to move quickly forward or backward through the current track.
I
VOL and Power:
Press to switch the system on and off. Turn to adjust the
volume.
J
MENU:
Press to access different audio system features. See Menu Structure
later in this chapter.
K
PHONE:
Press to access the phone features of the SYNC system. See your
SYNC information.
L
MEDIA:
Press to open the media source menu. You can press this multiple
times to change to CD or to a SYNC-Media device or scroll through the media
sources using the arrow buttons. Press
OK to select a source.
M
SIRIUS:
Press to listen to SIRIUS satellite radio.
N
RADIO:
Press this multiple times to select a radio band. Press and hold to
select the autostore function. Press to return to the main screen of the active
radio band.
O
AUDIO UNIT - VEHICLES WITH:
PREMIUM AM/FM/CD WARNING:
Driving while
distracted can result in loss of vehicle
control, crash and injury. We strongly
recommend that you use extreme
caution when using any device that may
take your focus off the road. Your primary responsibility is the safe
operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
Note: The touchscreen system controls
most of the audio features. See
SYNC™
3 (page 394).
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Eject: Press to eject a CD.
A
OK and Arrow buttons:
Press OK to confirm menu selections. Press to scroll
through the menu choices.
B
Information:
Press to access any available radio or CD information.
C
TUNE:
Press to manually search through the radio frequency band.
D
Number block:
In radio mode, you can store your favorite radio stations. To
store a radio station, tune to the station, then press and hold a preset button
until sound returns. In CD mode, select a track. In phone mode, enter a phone
number.
E
CLOCK:
If not in phone mode, press to display the clock.
F
Function buttons:
Select different functions of the audio system depending
on which mode you are in (such as Radio mode or CD mode).
G
Seek, Fast Forward and Reverse:
In radio mode, select a frequency band
and press either button. The system stops at the first station it finds in that
direction. Press and hold to quickly seek up or down the frequency band. In
media mode, press to select the previous or next track. Press and hold either
button to move quickly forward or backward through the current track.
H
VOL and Power:
Press to switch the system on and off. Turn to adjust the
volume.
I
MENU:
Press to access different audio system features. See Menu Structure
later in this chapter.
J
SOUND:
Press to access settings for Treble, Midrange, Bass, Fade or Balance.
Use the up and down arrow buttons to select the various settings. When you
make your selection, press the left and right arrow buttons to change the
settings. Press
OK to set or press MENU to exit. Sound settings can be set for
each audio source independently.
K
PHONE:
Press to access the phone features of the SYNC system. See your
SYNC information.
L
MEDIA:
Press to open the media source menu. You can press this multiple
times to change to CD or to a SYNC-Media device or scroll through the media
sources using the arrow buttons. Press
OK to select a source.
M
RADIO:
Press this multiple times to select a radio band. Press and hold to
select the autostore function. Press to return to the main screen of the active
radio band.
N
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing Audio System