•
Screens crowded with information,
such as Point of Interest reviews and
ratings, SiriusXM Traffic and Travel Link
sports scores, movie times or ski
conditions.
• Any action that requires you to use a
keyboard is restricted, such as entering
a navigation destination or editing
information. •
All lists are limited so the user can view
fewer entries (such as phone contacts
or recent phone call entries).
See the following table for more specific
examples. Restricted features
Pairing a Bluetooth phone.
Cellular Phone
Browsing of list entries is limited for phone contacts and
recent phone calls.
Editing the keypad code.
System Functionality
Enabling Valet Mode.
Editing settings while the rear view camera or active park
assist are active.
Editing Wi-Fi settings.
Wi-Fi
Editing the list of wireless networks.
Connecting to a new Wi-Fi network.
Viewing received text messages.
Text Messages
Using the keyboard to enter a destination.
Navigation
Adding or editing Navigation Favorites entries or Avoid
Areas.
Creating a SYNC Owner Account
Why do I need a SYNC owner account?
• Essential for keeping up with the latest
software and connected features.
• Access to customer support for any
questions you may have.
• Maintain account permissions.
Visit the website to sign up and register. Website
www.owner.ford.com
www.syncmyride.ca
www.syncmaroute.ca
Updating Your System
You can choose to download the update
onto a USB drive or use Wi-Fi to deliver
automatic updates.
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing SYNC™ 3
USB Updates
To use the USB update you need to log
into your owner account and visit the SYNC
software update page.
Website
www.owner.ford.com
www.syncmyride.ca
www.syncmaroute.ca
The website notifies you if an update is
available. You can then select to download
the update.
You will need an empty USB drive. Please
check the website for minimum
requirements. Once you have inserted the
USB drive into your computer, choose to
start the download. Follow the instructions
provided to download the files to the USB
drive.
The installation of most files occurs in the
background, and does not interrupt your
use of the system. Navigation updates
cannot be installed in the background,
because the files are too large.
To install the update in your vehicle,
remove anything that is plugged in the USB
ports on the media hub and plug in the
USB drive containing the update. When
the USB drive is plugged in, the installation
should begin immediately. After a
successful installation, the update is
available the next time the vehicle is
started.
Please refer to the website for any further
actions.
Updating Over Wi-Fi
To update your System over Wi-Fi your
vehicle must be within the range of a Wi-Fi
access point. Data rates may apply. To connect your system to Wi-Fi,
select: Menu Item
Settings
Wi-Fi You can then select your
Wi-Fi network. You may
have to enter the security
code if the network is
secured. The system
confirms when it has
connected to the network.
Available
Wi-Fi
Networks
You must also give the system permission
to update automatically. Upon vehicle
delivery, the System asks you if you would
like to use the automatic update feature.
If you agree to automatic updates, you can
press OK to confirm. If this selection does
not appear upon vehicle delivery you can
access it through the General Settings.
See Settings (page 432). You can also
perform a master reset. See SYNC™ 3
Troubleshooting (page 446).
If you would like to switch this feature
on later, select: Menu Item
Settings
General From this menu, you can
enable automatic updates.
If you have not done so
already, the system
prompts you to set up a
Wi-Fi connection when you
enable this feature.
Automatic
System
Updates
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing SYNC™ 3
HOME SCREEN
See Entertainment (page 406).
A
See
Phone (page 416).
B
See
Navigation (page 421).
C
USING VOICE RECOGNITION
The system allows you to interact with the
entertainment, information and
communication systems on your vehicle
using voice commands. This allows you
to keep your hands on the steering wheel
and focus on what is in front of you. Press the voice control button
on the steering wheel and wait
for the voice prompt.
Note: Press the voice control button again
to interrupt a voice prompt and begin
speaking.
Note: Turn the volume control when a voice
prompt plays to adjust the volume.
Note: Press and hold the voice control
button on the steering wheel to use Siri on
your iOS device.
The following voice commands are
designed to help you from any screen:
• List of Commands
• Help
The following tables list some of the more
frequently used voice commands. For a
complete list of voice commands, refer to
the local Ford website.
General Description
Voice Command
Get a list of voice commands for a specific feature. 1
___ List of Commands
Cancel an active voice session.
Cancel
Get a list of voice commands for a specific feature. 1
___ Help
Return to the previous screen.
Go back
Go to the main menu.
Main Menu
Go to the next page.
Next Page
Go to the previous page.
Previous Page
1 Add the name of the feature to the command.
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2. Follow the prompts on the
touchscreen.
3. Follow the prompts that appear on your phone to allow access to Apple
CarPlay.
After completing the setup, your phone
connects to CarPlay automatically when
plugged into a USB port.
To disable this feature from the
Settings screen, select: Menu Item
Apple CarPlay Preferences
Your device is listed if SYNC detects
Apple CarPlay. Select the name of your
device and select:
Disable
To return to SYNC 3, go to the Apple
CarPlay home screen and select the SYNC
app.
Note: Contact Apple for Apple CarPlay
support.
Android Auto
Android Auto is compatible with most
devices with Android 5.0 or newer.
1. Download the Android Auto app to your device from Google Play to
prepare your device (this may require
mobile data usage).
Note: The Android Auto App may not be
available within your current market.
2. Plug your device into a USB port. See USB Port (page 355).
3. To switch this feature on from the Settings screen, scroll left on the
screen and select: Menu Item
Android Auto Preferences
Enable Android Auto
Note: Android Auto must be switched on
after plugging in your device.
To disable this feature from the
Settings screen, select: Menu Item
Android Auto Preferences
Your device is listed if SYNC detects
Android Auto. Select the name of your
device and select:
Disable
Note: You may need to slide your Settings
screen to the left to select
Apple CarPlay
Preferences or Android Auto Preferences.
To return to SYNC 3, select the
speedometer icon in the Android Auto
menu bar at the bottom of the
touchscreen, and then touch the option to
return to SYNC.
Note: Contact Google for Android Auto
support.
NAVIGATION
Your navigation system is comprised of
two main features, destination mode and
map mode.
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing SYNC™ 3
Description
Menu Item
Latitude and Longitude
(##.###### , ##.######)
This is in a decimal degrees format, one to six decimal places are
accepted.
You are given autocomplete options below the address bar to select
as you type.
If you do not give an exact destination, a menu displays with your
possible selections.
Collections of your last 40 navigation destinations display here.
Previous Destina-
tions You can select any option from the list to select it as your destination.
Select this option to remove all previous destinations.
Delete
All
Select to navigate to your set Home destination.
Home
The time it takes to travel from your current location to Home displays.
To set your Home, press:
A prompt appears asking if you would like to create a
favorite for home. Select:
Home
Enter a location into the search bar and press:
Yes
Save
Select to navigate to your set Work destination.
Work
The time it takes to travel from your current location to Work displays.
To set your Work:
A prompt appears asking if you would like to create a
favorite for work. Select:
Work
Enter a location into the search bar and press:
Yes
Save
Favorites include any location you have previously saved.
Favorites
To add Favorites:
Select this button and enter a location into the destination
bar.
Add a
Favorite
Select this option to have the system locate the address
you have entered.
Search
Select this button when the address you have entered
appears on the screen.
Save
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing SYNC™ 3
Description
Menu Item
The address saves as a favorite and you see the favorites screen. You
can now select this address from the favorites screen.
POI categories that may display (based on market and vehicle
configuration):
Point of Interest
(POI) Categories
Food
Fuel
Hotel
ATMPress to view additional categories. Once you have selected
a category, follow the menus to find what you are looking
for.
See All
Inside of these categories you can search by:
Nearby
Along Route
Near Destination
In a City
Once you have chosen your destination, press: Action and Description
Menu Item
This saves the destination to your favorites.
Save
This shows you a map of your entire route. You can then choose your
route from three different options.
Start
Uses the fastest moving roads
possible.
Fastest
Uses the shortest distance possible.
Shortest
Uses the most fuel-efficient route.
Economical Route
The time and distance for each route also displays.
On the route screen, you can choose to cancel the current navigation.
The system asks for confirmation then returns you to the map mode
screen.
Cancel
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing SYNC™ 3
Once you have chosen your destination, press:
Action and Description
Menu Item
The system uses a variety of screens and prompts to guide you to your
destination.
Start
During Route guidance, you can press the maneuver arrow icon on the
map if you want the system to repeat route guidance instructions.
When the system repeats the last guidance instruction, it updates the
distance to the next guidance instruction, since it detects that the
vehicle is moving.
The navigation map shows your estimated time of arrival, remaining
travel time and the distance to your destination.
SYNC 3 may not always announce vehicle arrival at the exact point
of your destination and you may have to cancel a route manually.
Navigation Menu
In map mode and during active navigation
you can access the navigation menu. During active navigation, touch the bottom
of the screen to view the menu and other
buttons.
To access the Navigation menu, press: Button
Menu
You can then select: A full screen map displays during navigation.
Full Map
Screen View
Highway exit information displays on the right hand side
of the screen during navigation.
Highway
Exit Info
Points of interest icons display for restaurants, hotels,
fuel stations and ATMs when they are present at the
exit. You can select the POI icons to receive a listing of
specific locations. You can select the POI location as a
waypoint or destination if desired.
Only available during an active route. Displays all of the
turns on the current route.
Turn List
You can choose to avoid any road on the turn list by
selecting the road from the list. A screen then appears
and you can press:
Avoid
The system calculates a new route and displays a new
turn list.
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing SYNC™ 3
Button
You can find the SiriusXM Traffic and Travel Link information by
pressing this button. This information requires an active subscription
to SiriusXM Traffic and Travel Link.
Traffic List
When a route is not active, a list of nearby traffic incidents displays
(if any are present).
When a route is active, you can choose to display a list of traffic nearby
or on the route.
Press this button to adjust your preferences. See Settings (page 432).
Navigation
Settings
Provides your current location city and the nearest road.
Where Am I?
The following are only available on the menu during an active navigation route:
The system asks for confirmation and then returns you to the map
mode screen.
Cancel Route
Press this to see a map of the full route.
View Route
An alternate route displays in comparison with the current route.
Detour
Only available if you have an active waypoint on your route. See
Waypoints later in this section for information on how to set
waypoints.
Edit Waypoints
Use this button to re-order or remove your waypoints.Optimize Order
You can
also have
the system
set the
order for
you by
pressing:
Go
To return to
your route
press:
Waypoints
You can add a waypoint to a navigation
route as a destination along your route.
To add a waypoint: 1. Select the search icon (magnifying
glass) while on an active route. This
brings up the destination menu.
2. Set your destination using any of the given methods. Once the destination
has been selected, the screen allows
you to set the destination as a
waypoint by selecting:
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing SYNC™ 3