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The information display may show your
cell phone's battery charge level and signal
strength.
Using the device
1. Press the PHONE button and then
keep pressing the MENU button to
scroll to the ADD DEVICE display.
Press the OK button.
2. Select the
VIA DEVICE and press OK.
3. Once
VIA DEVICE has been selected,
FIND FORD BT is displayed on the
radio display.
4. Note the six digit number displayed.
5. Search for Bluetooth devices using the
cell phone. For information on phone
settings, refer to your phone user guide.
6. Select
FORD BT from the list of
Bluetooth devices found by your phone.
7. Check if the number on the radio display matches the number displayed
on your phone and confirm pairing if
prompted.
8. Once pairing has been successful
SET
PRIMARY will be displayed on the
radio display.
9. Press the
OK button twice to confirm
your phone as the primary device for
all future connections.
10. LOAD PHONEBK
is then displayed
on the audio unit. Press the OK
button twice to confirm that the
contents of your phonebook are
downloaded to the system.
11. The Bluetooth device name is displayed on the audio unit.
When you press and hold the
Voice
Pass-Through button, the screen displays
the message
VR-APP ACTIV, a tone
sounds and you can give a command with
a clear and natural voice. Note:
Some devices may not accept this
pairing procedure. If these instructions do
not work for your device, follow the
instructions using the radio.
Using the radio
1. Enable Bluetooth in your cell phone. For information on phone settings, refer
to your phone user guide.
2. Press the
PHONE button and then
keep pressing the MENU button to
scroll to the ADD DEVICE display.
Press the OK button.
3. Select the
VIA RADIO and press
SEARCHING will be displayed on the
radio display.
4. Select
VIA RADIO and press
SEARCHING will be displayed on the
radio display.
5. Select the desired Bluetooth device from the list found by your audio unit
and press
OK.
6. Type any PIN number in the radio with 6 digits.
7. Check if the number on the radio display matches the number displayed
on your phone and confirm pairing if
prompted.
8. Once pairing has been successful
SET
PRIMARY will be displayed on the
radio display.
9. Press the
OK button twice to confirm
your phone as the primary device for
all future connections.
10. LOAD PHONEBK
will then be
displayed on the audio unit. Press the
OK
button twice to confirm that the
contents of your phonebook are
downloaded to the system.
11. The Bluetooth device name is displayed on the audio unit.
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing Audio System

Phonebook Downloading
If your phonebook was not downloaded
during initial Bluetooth pairing follow this
process:
1. Press the PHONE button and then
keep pressing the MENU button to
scroll to the LOAD PHONEBK display.
2. Press the
OK button.
Deleting a Paired Device or Phone
To remove a paired device follow this
process:
1. Press the
PHONE button and then
keep pressing the MENU button to
scroll to the DEL DEVICE display.
2. Press the
OK button. The first paired
device name will be shown. Scroll to
the required device name using the up
and down arrow. Once choose the
device, press
OK, the message "DEL
DEVICE" will appear. Press OK, Scroll
to select
"YES" and press OK to
confirm. Select delete all to erase all
paired devices.
3. Press the
OK button multiple times to
unpair the device from the audio unit.
Privacy Mode
You can transfer a call from hands free to
private mode during an active call.
Press the
MENU button until PRIVACY
appears, then press the OK button to
transfer. To return to hands free mode,
press the dial button.
Phone Menu Options
Press the
PHONE button to select phone
mode. Press the PHONE button again to
display information such as phone name,
signal strength and battery level. When in phone mode, press the
MENU
button to scroll through the various phone
options:
• Dial.
• Phonebook.
• Call History.
• Add Device.
• Select Device.
• Set Primary.
• Delete Device.
• Bluetooth on and off.
• Load Phonebook.
• Reject on or off.
Press the OK button to select the required
option, and use the up and down arrows
to change features.
Making and Receiving Calls
Outgoing calls can be made by:
• Entering a number using the keys on
the radio.
• Saying a command to call someone
after pressing the
Voice
Pass-Through button.
• Selecting a contact from the
downloaded phonebook.
• Selecting a number or contact from the
call history log.
• Using quick dial by pressing one of the
radio preset buttons.
• Using the redial function.
• Using the cell phone.
Incoming calls can be answered by:
• Pressing the call pickup button on the
audio unit.
• Using the cell phone.
Calls can be rejected using the end call
button on the audio unit or by using the cell
phone directly.
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing Audio System

USB
Note:
Only use USB Mass-Storage device
compliant devices.
Note: Always switch your audio unit to a
different source (for example the radio)
before unplugging the USB device.
Note: Do not install or connect USB hubs
or splitters.
Note: The system is only designed to
recognize and read suitable audio files from
a USB device that conforms to the USB
Mass-Storage device class or an iPod. Not
all available USB devices can be guaranteed
to function with the system.
Note: It is possible to connect compatible
devices with a trailing USB lead as well as
those that plug into the USB socket directly
(for example USB memory sticks and pen
drives).
Note: Some USB devices with a higher
power consumption may not be compatible
(for example some larger hard drives).
Note: Access time to read the files on the
external device will vary depending upon
factors such as the file structure, size and
device content.
The audio unit supports a range of external
devices. Once connected, control of the
external device is possible via the audio
unit.
Operating the USB Device
Note: USB playback will start automatically
when you connect a compatible device. To
turn this feature off, select AUTOPL and
then select OFF using the menu function.
Connect the device to the audio unit. Select the USB device as the audio source
by pressing the
MEDIA button until the
USB screen appears in the display. After
first connecting the USB device, the first
track within the first folder will start to play
automatically. Following audio source
switching, the position of playback on the
USB device is remembered.
Press the seek up and down keys to skip
backward and forward through tracks.
Press and hold to fast forward and reverse
through the track.
iPod
Connect the iPod to the audio unit.
Select the iPod as the audio source by
pressing the
MEDIA button until IPOD
appears in the display. After first
connecting the iPod, the first track within
the first folder will start to play
automatically. Following audio source
switching, the position of playback on the
iPod is remembered.
Press the seek up and down keys to skip
backward and forward through tracks.
Press and hold the seek keys to enable fast
rewind or fast forward through track
content.
Various functions may be controlled from
the audio unit including:
• Next and previous track select.
• Track seek.
• Shuffle.
• Repeat.
Bluetooth Audio Streaming
Note: Make sure the device is paired before
using this feature.
Compatible Bluetooth devices can be
connected to the audio unit to playback
using the vehicle audio system.
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing Audio System

GENERAL INFORMATION
SYNC is an in-vehicle communications
system that works with your
Bluetooth-enabled cellular phone and
portable media player.
This allows you to:
•
Make and receive calls.
• Access and play music from your
portable music player.
• Use 911 Assist and applications, via
SYNC Applink . *
• Access phonebook contacts and music
using voice commands.
• Stream music from your connected
phone.
• Text message. •
Use the advanced voice recognition
system.
• Charge your USB device (if your device
supports this).
* These features are not available in all
markets and may require activation.
Available AppLink enabled apps vary by
market.
Make sure that you review your device's
manual before using it with SYNC.
Support
The SYNC support team is available to
help you with any questions you cannot
answer on your own.
Monday-Saturday, 8:30am-9:00pm EST.
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing SYNC™E198355

To adjust this setting press the voice button, when prompted say:
Action and Description
Voice Command
voice settings
Then any of the following: When enabled, this feature will prompt you
to confirm any voice initiated call command
prior to the call being placed.
phone confirmation on
The system will make a best guess; you
may still occasionally be asked to confirm
settings.
phone confirmation off
Changing the Voice Settings
In addition to using voice commands to
change the voice settings, you can also use
the menu in the audio display.
To change the voice settings press the
Menu button then select: Menu Item
SYNC-Settings
Voice settings
Note: Depending on the current climate
control settings, the fan speed may
automatically go down while issuing voice
commands or while making and receiving
phone calls via SYNC to reduce the amount
of background noise in the vehicle. The fan
speed will automatically return to normal
operation once the voice session ends. Fan
speed can also be adjusted normally during
a voice session, simply press fan buttons (or
turn fan knob) to increase or decrease fan
speed to desired setting. To disable this automatic fan speed
reduction feature during voice sessions,
press and hold the climate control AC and
Recirculated air buttons simultaneously,
release and then increase fan speed within
2 seconds. To re-enable this feature, repeat
the above sequence.
USING SYNC™ WITH YOUR
PHONE
Hands-free calling is one of the main
features of SYNC. While the system
supports a variety of features, many are
dependent on your cellular phone's
functionality. At a minimum, most cellular
phones with Bluetooth wireless technology
support the following functions:
•
Answering an incoming call.
• Ending a call.
• Using privacy mode.
• Dialing a number.
• Redialing.
• Call waiting notification.
• Caller ID.
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing SYNC™

Other features, such as text messaging
using Bluetooth and automatic phonebook
download, are phone-dependent features.
To check your phone's compatibility, see
your phone's manual and visit
www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca.
Pairing a Phone for the First Time
Wirelessly pairing your phone with SYNC
allows you to make and receive hands-free
calls.
Note:
SYNC can support downloading up
to approximately 4000 entries per
Bluetooth-enabled cellular phone.
Note: Make sure to switch on the ignition
and the radio. Shift the transmission into
park (P) for automatic transmission or first
gear for manual transmission.
Using the Audio System
Note: To scroll through the menus, press
the up and down arrows on your audio
system.
1. Make sure to switch on your phone's Bluetooth feature before starting the
search. See your device's manual if
necessary.
2. Press the PHONE button. When the
audio display indicates there is no
paired phone, select the option to add.
3. When a message to begin pairing appears in the audio display, search for
SYNC on your phone to start the pairing
process. 4. When prompted on your cell phone
’s
display, confirm that the PIN provided
by SYNC matches the PIN displayed
on your cell phone. Your phone is now
paired and the display indicates that
the pairing was successful. If you are
prompted to enter a PIN on your device,
enter the PIN displayed on the screen.
The display indicates when the pairing
is successful.
Depending on your phone's capability and
your market, the system may prompt you
with questions, such as setting the current
phone as the primary phone (the phone
SYNC automatically tries to connect with
first upon vehicle start-up) and
downloading your phonebook.
Using Voice Commands Make sure to switch on your
phone's Bluetooth feature
before starting the search. See
your device's manual if necessary.
Press the voice and when prompted
say: Action and Descrip-
tion
Voice Command
Follow the instruc-
tions on the audio
display.
(pair ([Bluetooth]
device | phone |
Bluetooth audio) |
add phone)
You can say any of the voice commands
that appear within open and close brackets
that are separated by |. For example,
where; (what's | what is) appears you say;
what's or what is.
The commands that have [ ] around the
word means that the word is optional.
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing SYNC™E142599

Depending on your phone's capability and
your market, the system may prompt you
with questions, such as setting the current
phone as the primary phone (the phone
SYNC automatically tries to connect with
first upon vehicle start-up) and
downloading your phonebook.
Pairing Subsequent Phones
Note:
Make sure to switch on the ignition
and the radio. Shift the transmission into
park (P) for automatic transmission or first
gear for manual transmission.
Note: To scroll through the menus, press
the up and down arrows on your audio
system.
1. Make sure to switch on your phone's Bluetooth feature before starting the
search. See your device's manual if
necessary.
2. Press the PHONE button.
3. Select the option for Bluetooth Devices.
4. Press the
OK button.
5. Select the option to add. This starts the pairing process.
6. When a message to begin pairing appears in the audio display, search for
SYNC on your device.
7. When prompted on your cell phone ’s
display, confirm that the PIN provided
by SYNC matches the PIN displayed
on your cell phone. Your phone is now
paired and the display indicates that
the pairing was successful. If you are
prompted to enter a PIN on your device,
enter the PIN displayed on the screen.
The display indicates when the pairing
is successful. SYNC may prompt you with more cell
phone options. Your cell phone may also
prompt you to give SYNC permission to
access information. For more information
on your cell phone
’s capability, see your
cell phone ’s manual and visit the website.
Phone Voice Commands Press the voice button. When
prompted, say any of the
following:
Voice Command
(phone | Blackberry | iPhone)
Then say any of the following:
call (___)
call ___ at home
call ___ ((in|at) [the] office | at work)
call ___ on (cell | mobile)
call ___ on other 1
dial [[a] number]
2
([go to] privacy | transfer to phone
| privacy on)
2
(hold call [on] | place call on hold)
2
join (calls | call)
2
mute call [on]
2
(mute call off | un-mute call)
(turn ringer on | silent mode off)
(turn ringer off | silent mode [on])
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing SYNC™E142599

Voice Command
You can state the name of
the desired device, such as“My iPhone ”,“My Galaxy ”
or “My iPod ”. SYNC may
ask you to confirm the type of device (Phone, USB, or Bluetooth Audio).
(connect |
device) ___
Making Calls Press the voice button. When
prompted, say:
Voice Command
call [[a] name] SYNC prompts you to say
the numbers that you wish
to dial. After you say the
numbers, the system
confirms it. You can then
say:
dial [[a]
number]
When the system has stated the
number, you say any of the following: Voice Command
This initiates the call.
(dial | send)
This erases the spoken
digits.
(delete |
correct)
To end the call, press the end call button on the steering wheel or select the end call
option in the audio display.
Receiving Calls
Accepting calls
When receiving a call, you can answer the
call by pressing the accept call button on
the steering wheel or use the screen.
To use the screen to accept a call
select:
Menu Item
Accept
Rejecting Calls
When receiving a call, you can reject the
call by pressing the reject call button on
the steering wheel or use the screen.
To use the screen to reject a call select: Menu Item
Reject
Ignore the call by doing nothing.
Phone Options during an Active
Call
During an active call, you have more menu
features that become available, such as
putting a call on hold or joining calls.
To access this menu, choose one of the
options available at the bottom of the
audio display or select More to choose
from the following options:
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing SYNC™E142599