
SUNA Products and/or Services are
intended as an aid to personal motoring
and travel planning, and do not provide
comprehensive or accurate information on
all occasions. On occasions, you may
experience additional delay as a result of
using SUNA Products and/or Services. You
acknowledge that it is not intended, or
suitable, for use in applications where time
of arrival or driving directions may impact
the safety of the public or yourself.
4. Use of SUNA Products and Services
while driving
You, and other authorised drivers of the
vehicle in which SUNA Products and/or
Services are available or installed and
active, remain at all times responsible for
observing all relevant laws and codes of
safe driving. In particular, you agree to only
actively operate SUNA Products and/or
Services when the Vehicle is at a complete
stop and it is safe to do so.
5. Service Continuity and Reception of
the SUNA Traffic Channel
We will use reasonable endeavours to
provide the SUNA Traffic Channel 24 hours
a day, 365 days a year. The SUNA Traffic
Channel may occasionally be unavailable
for technical reasons or for planned
maintenance. We will try to perform
maintenance at times when congestion is
light. We reserve the right to withdraw
SUNA Products and/or Services at any
time.
Also, we cannot assure the uninterrupted
reception of the SUNA Traffic Channel
RDS-TMC signal at any particular location.
6. Limitation of Liability
Neither Intelematics (nor its suppliers or
the manufacturer of your device (the
“Suppliers”)) shall be liable to you or to
any third party for any damages either
direct, indirect, incidental, consequential
or otherwise arising out of the use of or
inability to use SUNA Products and/or
Services even if Intelematics or a Supplier
has been advised of the possibility of such
damages. You also acknowledge that the
neither Intelematics nor any Supplier
guarantees nor make any warranties that
relate to the availability, accuracy or
completeness of SUNA Products and/or
Services, and to the extent which it is
lawful to do so, both Intelematics and each
Supplier excludes any warranties which
might otherwise be implied by any State
or Federal legislation in relation to SUNA
Products and/or Services.
7. Please Note
Great care has been taken in preparing this
manual. Constant product development
may mean that some information is not
entirely up-to-date. The information in this
document is subject to change without
notice.
DECLARATION OF CONFORMITY - VEHICLES WITH: SYNC 3
Radio Frequency Statement IC Identification Number
FCC Identification Number
SYNC Version
216B-SYNCG3-L
ACJ-SYNCG3-L
3.0
216B-FA170BCARHS
ACJ-FA-170-BCARHS
3.1
216B-FG185SG32MH
ACJ-FG-185-SG32MH
3.2
512
2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing Appendices

Stowing the Wheel and Vehicle Jack........304
Vehicle Jack..........................................................
297
Vehicles With a Spare Wheel........................ 295
Changing the 12V Battery.........................244 Removing the Battery...................................... 244
Replacing the Battery...................................... 246
Changing the Engine Air Filter - 3.2L Power Stroke Diesel.................................255
Changing the Engine Air Filter - 3.5L Ecoboost™.................................................256
Changing the Engine Air Filter - 3.7L..................................................................257
Changing the Engine Oil and Oil Filter...............................................................235
Engine Lubrication for Severe Service
Operation
......................................................... 235
Changing the Front Wiper Blades.........246
Checking MyKey System Status...............63
Checking the Wiper Blades.....................246
Child Restraint and Seatbelt Maintenance.................................................46
Child Restraint Positioning..........................37
Child Safety
.......................................................18
General Information............................................. 18
Child Safety Locks
.........................................39
Left-Hand Side..................................................... 40
Right-Hand Side.................................................. 40
Cigar Lighter.....................................................121
Cleaning Products......................................260
Cleaning the Engine....................................262
Cleaning the Exterior...................................261 Body Paintwork Preservation........................ 262
Cleaning the Chrome Trim.............................. 261
Cleaning the Headlamps................................. 261
Cleaning the Rear Window............................. 261
Sliding Door Tracks........................................... 262
Cleaning the Instrument Panel and Instrument Cluster Lens........................265
Cleaning the Interior...................................263 Fabric, Carpets, Cloth Seats, Headliners
and Floor Mats............................................... 263
Instrument Cluster Screens, LCD Screens and Radio Screens....................................... 265
Leather Interior................................................... 264
Mirrors.................................................................... 265
Rear Windows..................................................... 265
Seatbelts.............................................................. 264Storage Compartments, Cup Holders and
Ashtrays........................................................... 265
Suede Micro Fiber Fabric................................ 264
Cleaning the Wheels
..................................266
Cleaning the Windows and Wiper Blades...........................................................263
Clearing All MyKeys.......................................63
Climate Control
.............................................107
Cold Weather Precautions........................192
Coolant Check See: Engine Coolant Check............................ 236
Crash Sensors and Airbag Indicator........57
Creating a MyKey
............................................62
Programming and Changing Configurable
Settings............................................................... 63
Cruise Control
................................................168
Principle of Operation...................................... 168
Cruise control See: Using Cruise Control................................ 168
Cup Holders
....................................................123
Customer Assistance..................................201
D
Data Recording
..................................................9
Comfort, Convenience and Entertainment
Data........................................................................\
11
Event Data................................................................. 11
Service Data............................................................ 10
Services That Third Parties Provide...............12
Services That We Provide.................................. 12
Vehicles With a Modem...................................... 12
Vehicles With SYNC............................................. 12
Daytime Running Lamps............................84
Declaration of Conformity - Vehicles With: SYNC 3...............................................512
Radio Frequency Statement.......................... 512
Diesel Particulate Filter - 3.2L Diesel..............................................................145
Diesel Particulate Filter Automatic Regeneration................................................... 146
Diesel Particulate Filter Manual Regeneration................................................... 148
On-Board Diagnostics System...................... 146
Digital Radio
..................................................349
HD Radio Reception and Station
Troubleshooting............................................ 350
Direction Indicators.......................................84
517
2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing Index

H
Handbrake
See: Parking Brake - Vehicles With:
Mechanical Parking Brake.......................... 156
See: Parking Brake - Vehicles With: Push Down Parking Brake..................................... 156
Hazard Flashers............................................195
Headlamp Adjusting See: Adjusting the Headlamps..................... 247
Headlamp Removal See: Removing a Headlamp.......................... 248
Headrest See: Head Restraints........................................... 111
Head Restraints...............................................111
Adjusting the Head Restraint.......................... 112
Installing the Head Restraint .......................... 112
Removing the Head Restraint......................... 112
Heated Seats
..................................................119
Heated Windows and Mirrors..................109 Heated Exterior Mirrors..................................... 110
Heated Rear Window....................................... 109
Heating See: Climate Control......................................... 107
Hill Start Assist
..............................................157
Switching the System On and Off...............158
Using Hill Start Assist........................................ 157
Hints on Controlling the Interior Climate ..........................................................
108
Cooling the Interior Quickly............................ 108
General Hints....................................................... 108
Heating the Interior Quickly........................... 108
Maximum Cooling Performance in Instrument Panel or Instrument Panel
and Footwell Positions............................... 109
Recommended Settings for Cooling .........108
Recommended Settings for Heating..........108
Side Window Defogging in Cold Weather............................................................ 109
Vehicle Stationary for Extended Periods During Extreme High Ambient
Temperatures................................................. 108
Hints on Driving With Anti-Lock Brakes
............................................................155
Home Screen.................................................401
Hood Lock See: Opening and Closing the Hood..........229
Horn.....................................................................79 I
Ignition Switch
...............................................124
In California (U.S. Only)............................202
Information Displays.....................................97 General Information............................................ 97
Information Messages
.................................101
Installing Child Restraints............................19 Child Safety Restraint.......................................... 19
Using Lap and Shoulder Belts......................... 20
Using Lower Anchors and Tethers for Children (LATCH)............................................ 22
Using Tether Straps............................................. 28
Instrument Cluster
..........................................91
Instrument Lighting Dimmer.....................84
Interior Lamps
.................................................85
Courtesy Lamp...................................................... 85
Entrance Lamps................................................... 85
Reading Lamps..................................................... 85
Interior Mirror...................................................89 Automatic Dimming Mirror.............................. 89
Manual Dimming Mirror..................................... 89
Introduction.........................................................7
J
Jump Starting the Vehicle.........................196 Connecting the Jumper Cables..................... 197
Jump Starting....................................................... 197
Preparing Your Vehicle..................................... 196
Removing the Jumper Cables........................ 197
K
Keys and Remote Controls.........................67 Principle of Operation......................................... 67
L
Lane Keeping System.................................170 Lane Keeping Alert............................................. 170
Lighting Control..............................................82 Flashing High Beam Headlamps.................... 83
Lighting Control Positions................................. 82
Switching All of the Parking Lamps On........................................................................\
.. 82
Switching High Beam Headlamps On and Off........................................................................\
. 83
520
2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing Index

Switching the Left-Hand Side or the
Right-Hand Side Parking Lamps
On........................................................................\
.. 82
Lighting..............................................................82
General Information............................................ 82
Load Carrying
..................................................174
Load Limit........................................................174
Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles.............................................................. 178
Vehicle Loading - with and without a Trailer.................................................................. 174
Load Retaining Fixtures
..............................174
Securing Cargo..................................................... 174
Locking and Unlocking
.................................72
Autolock................................................................... 75
Autounlock.............................................................. 76
Configurable Unlocking...................................... 76
Locking...................................................................... 72
Locking and Unlocking the Doors From Inside.................................................................... 72
One-Stage Unlocking......................................... 76
Opening and Closing the Sliding Door.........73
Opening the Double Rear Doors..................... 74
Rear Emergency Exit............................................ 75
Two-Stage Unlocking......................................... 76
Unlocking................................................................. 72
Zone Re-Locking................................................... 76
Lug Nuts See: Changing a Road Wheel....................... 293
M
Maintenance ..................................................
229
General Information......................................... 229
Manual Climate Control.............................107
Manual Seats
..................................................112
Adjusting the Armrest........................................ 114
Adjusting the Lumbar Support....................... 113
Moving the Seat Backward or Forward............................................................... 112
Recline Adjustment............................................ 113
Media Hub......................................................355
Message Center See: Information Displays................................. 97
Mirrors See: Heated Windows and Mirrors..............109
See: Windows and Mirrors................................ 87Mobile Communications Equipment.......15
Motorcraft Parts - 3.2L Power Stroke
Diesel.............................................................310
Motorcraft Parts - 3.5L Ecoboost™..................................................310
Motorcraft Parts - 3.7L................................312
MyKey – Troubleshooting
...........................65
MyKey ™..............................................................61
Principle of Operation......................................... 61
N
Navigation.......................................................421 cityseeker.............................................................. 428
Destination Mode.............................................. 423
Map Mode............................................................. 422
Navigation Map Updates................................ 429
Navigation Menu................................................ 426
SiriusXM Traffic and Travel Link................... 429
SYNC AppLink.................................................... 428
Waypoints............................................................. 427
Normal Scheduled Maintenance
..........469
Intelligent Oil-Life Monitor™........................ 469
Normal Maintenance Intervals..................... 470
O
Oil Change Indicator Reset......................236 Resetting the Oil Life Monitoring
System.............................................................. 236
Oil Check See: Engine Oil Check...................................... 234
Opening and Closing the Hood..............229 Closing the Hood............................................... 230
Opening the Hood............................................. 229
Ordering Additional Owner's Literature.....................................................206
Obtaining a French Owner ’s Manual.........206
Overhead Console
........................................123
Overhead Storage Compartments..............123
P
Parking Aid
......................................................162
Switching the Parking Aid System
Off....................................................................... 164
Parking Aids....................................................162 Principle of Operation....................................... 162
521
2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing Index

Replacing a Lost Key or Remote
Control..............................................................71
Reporting Safety Defects (Canada Only).............................................................206
Reporting Safety Defects (U.S. Only).............................................................206
Roadside Assistance...................................194
Vehicles Sold in Canada: Getting Roadside
Assistance........................................................ 195
Vehicles Sold in the United States: Getting Roadside Assistance.................................... 194
Vehicles Sold in the United States: Using Roadside Assistance.................................... 194
Roadside Emergencies
...............................194
Running-In See: Breaking-In................................................... 191
Running Out of Fuel.....................................135 Adding Fuel From a Portable Fuel
Container.......................................................... 136
Filling a Portable Fuel Container.................. 135
S
Safety Canopy ™
............................................56
Safety Precautions......................................130
Satellite Radio...............................................351
Satellite Radio Electronic Serial Number
(ESN)................................................................. 352
Satellite Radio Reception Factors...............352
SiriusXM Satellite Radio Service.................. 352
Troubleshooting................................................. 353
Scheduled Maintenance Record............474
Scheduled Maintenance
..........................464
Intelligent Oil-Life Monitor™........................ 464
Normal Maintenance Intervals.................... 464
Seatbelt Extension
.........................................47
Seatbelt Height Adjustment.....................44
Seatbelt Reminder........................................45 Belt-Minder®......................................................... 45
Seatbelts............................................................41 Principle of Operation......................................... 41
Seatbelt Warning Lamp and Indicator Chime..............................................................44
Conditions of operation..................................... 45
Seats....................................................................111
Security...............................................................77 Selective Catalytic Reductant
System...........................................................142
Diesel Exhaust Fluid Guidelines.................... 142
Filling the Diesel Exhaust Fluid Tank...........142
Filling the Diesel Exhaust Fluid Tank Using a Container...................................................... 144
Filling the Diesel Exhaust Fluid Tank Using a Fuel Station Pump..................................... 143
Selective Catalytic Reductant System Warning Lamp................................................ 145
Settings...........................................................432 911 Assist............................................................... 437
Ambient Lighting............................................... 444
Bluetooth.............................................................. 434
Clock....................................................................... 434
Display................................................................... 445
General.................................................................. 442
Media Player........................................................ 433
Mobile Apps........................................................ 440
Navigation............................................................ 438
Phone..................................................................... 434
Radio....................................................................... 437
Sound..................................................................... 432
Valet Mode.......................................................... 446
Vehicle................................................................... 444
Voice Control....................................................... 445
Wi-Fi & Hotspot................................................. 442
Side Airbags
.....................................................55
Sitting in the Correct Position....................111
Snow Chains See: Using Snow Chains................................. 287
Spare Wheel See: Changing a Road Wheel....................... 293
Special Notices
................................................14
New Vehicle Limited Warranty......................... 14
Special Operating Conditions Scheduled Maintenance...............................................472
Exceptions............................................................ 473
Speed Control See: Cruise Control............................................ 168
Speed Limiter................................................169 Engine Speed Limiter........................................ 169
Vehicle Speed Limiter - Fixed........................ 169
Stability Control...........................................160 Principle of Operation...................................... 160
Starter Switch See: Ignition Switch........................................... 124
523
2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing Index

Trip Computer...............................................100
All Values.............................................................. 100
Average Fuel Consumption............................ 100
Digital Speedometer........................................ 100
Distance to Empty............................................. 100
Outside Air Temperature................................. 100
Resetting the Trip Computer......................... 100
Trip Odometer..................................................... 100
Trip Timer.............................................................. 100
U
Under Hood Overview - 3.2L Power Stroke Diesel................................................231
Under Hood Overview - 3.5L Ecoboost™
..................................................232
Under Hood Overview - 3.7L....................233
USB Port.........................................................355
Using Cruise Control...................................168 Switching Cruise Control Off......................... 168
Switching Cruise Control On.......................... 168
Using MyKey With Remote Start Systems..........................................................65
Using Snow Chains.....................................287
Using Stability Control................................161
Using SYNC™ With Your Media Player.............................................................377
Accessing Your USB Song Library................381
Bluetooth Devices and System Settings............................................................ 383
Connecting Your Digital Media Player to the USB Port........................................................... 377
Media Menu Features...................................... 380
Media Voice Commands................................. 378
USB 2...................................................................... 383
Voice Commands for Audio Sources.........384
Using SYNC™ With Your Phone...........360 Accessing Features through the Phone
Menu.................................................................. 365
Accessing Your Phone Settings................... 368
Bluetooth Devices............................................. 369
Making Calls........................................................ 364
Pairing a Phone for the First Time................361
Pairing Subsequent Phones.......................... 362
Phone Options during an Active Call.........364
Phone Voice Commands................................ 362
Receiving Calls................................................... 364
System Settings................................................. 370Text Messaging..................................................
366
Using Traction Control................................159 Switching the System Off............................... 159
System Indicator Lights and Messages.......................................................... 159
Using a Switch..................................................... 159
Using the Information Display Controls............................................................. 159
Using Voice Recognition
...........................358
Apps....................................................................... 405
Automatic Blower Motor Speed Reduction........................................................ 406
Climate Control.................................................. 403
Entertainment.................................................... 402
General................................................................... 401
Initiating a Voice Session................................ 358
Navigation ............................................................ 404
Phone.................................................................... 403
System Interaction and Feedback..............359
Voice Settings.................................................... 406
Using Winter Tires.......................................287
Utilizing the Mediation/Arbitration Program (Canada Only)........................204
V
Vehicle Care..................................................260
Vehicle Certification Label
........................314
Vehicle Identification Number.................313
Vehicle Storage
............................................266
Battery.................................................................... 267
Body........................................................................\
267
Brakes..................................................................... 267
Cooling system................................................... 267
Engine..................................................................... 267
Fuel system.......................................................... 267
General................................................................... 267
Miscellaneous..................................................... 268
Removing Vehicle From Storage.................268
Tires........................................................................\
. 267
Ventilation See: Climate Control......................................... 107
VIN See: Vehicle Identification Number.............313
525
2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing Index