Rear Seats - Long Wheelbase, Vehicles
With: Second Row Dual Captain Chairs
........................................................................\
.124
Rear Seats - Long Wheelbase, Vehicles With: 60/40 Split Second Row
Seating .........................................................
127
Heated Seats ................................................
130
Auxiliary Power Points
Auxiliary Power Points ................................
131
Cigar Lighter ....................................................
131
Wireless Accessory Charging ..................
132
Storage Compartments
Cup Holders ...................................................
133
Overhead Console .......................................
133
Starting and Stopping the Engine
General Information ...................................
134
Ignition Switch ..............................................
134
Push Button Ignition Switch ....................
135
Starting a Gasoline Engine .......................
137
Starting a Flex Fuel Engine ......................
140
Starting a Diesel Engine ............................
142
Switching Off the Engine ..........................
144
Engine Block Heater ...................................
144
Unique Driving Characteristics
Auto-Start-Stop ..........................................
146
Fuel and Refueling
Safety Precautions .....................................
148
Fuel Quality - Diesel ...................................
148
Fuel Quality - Gasoline ...............................
151
Fuel Quality - E85 ........................................
152
Fuel Filler Funnel Location .......................
153
Running Out of Fuel ....................................
153
Refueling .........................................................
154Fuel Consumption
.......................................
157
Engine Emission Control
Emission Law ................................................
158
Catalytic Converter .....................................
159
Selective Catalytic Reductant System ........................................................................\
160
Diesel Particulate Filter .............................
163
Transmission
Automatic Transmission - 6-Speed Automatic Transmission ......................
169
Automatic Transmission - 8-Speed Automatic Transmission ........................
171
Brakes
General Information ....................................
173
Hints on Driving With Anti-Lock Brakes ........................................................................\
.
174
Parking Brake .................................................
174
Hill Start Assist .............................................
174
Traction Control
Principle of Operation ................................
176
Using Traction Control ...............................
176
Stability Control
Principle of Operation .................................
177
Using Stability Control ...............................
178
Parking Aids
Principle of Operation ................................
179
Rear Parking Aid ...........................................
179
Front Parking Aid ..........................................
181
Side Sensing System .................................
183
Active Park Assist ........................................
184
Rear View Camera .......................................
192
Cruise Control
Principle of Operation ................................
195
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2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing Table of Contents
Using Cruise Control
...................................195
Using Adaptive Cruise Control ...............
196
Driving Aids
Speed Limiter ...............................................
202
Driver Alert ....................................................
203
Lane Keeping System ...............................
205
Blind Spot Information System ............
209
Cross Traffic Alert .........................................
211
Eco Mode ........................................................
213
Steering ...........................................................
215
Pre-Collision Assist .....................................
215
Load Carrying
Luggage Anchor Points ..............................
221
Rear Under Floor Storage .........................
221
Cargo Nets .....................................................
222
Roof Racks and Load Carriers ................
224
Load Limit ......................................................
225
Towing
Towing a Trailer ...........................................
230
Trailer Sway Control ....................................
231
Recommended Towing Weights ............
231
Essential Towing Checks .........................
233
Transporting the Vehicle ..........................
236
Towing the Vehicle on Four Wheels ......
237
Driving Hints
Breaking-In ....................................................
238
Reduced Engine Performance ...............
238
Economical Driving ....................................
238
Cold Weather Precautions ......................
239
Driving Through Water ..............................
239
Floor Mats ......................................................
239
Roadside Emergencies
Roadside Assistance ..................................
241
Hazard Flashers ...........................................
242Fuel Shutoff
..................................................
242
Jump Starting the Vehicle .......................
243
Post-Crash Alert System .........................
245
Towing Points ...............................................
245
Customer Assistance
Getting the Services You Need ..............
247
In California (U.S. Only) ...........................
248
The Better Business Bureau (BBB) Auto Line Program (U.S. Only) ....................
249
Utilizing the Mediation/Arbitration Program (Canada Only) ......................
250
Getting Assistance Outside the U.S. and Canada .......................................................
250
Ordering Additional Owner's Literature ........................................................................\
252
Reporting Safety Defects (U.S. Only) ........................................................................\
252
Reporting Safety Defects (Canada Only) ........................................................................\
252
Fuses
Fuse Box Locations ....................................
254
Fuse Specification Chart .........................
254
Changing a Fuse .........................................
260
Maintenance
General Information ...................................
261
Opening and Closing the Hood ..............
261
Under Hood Overview - 1.5L Duratorq-TDCi Diesel ............................
262
Under Hood Overview - 2.0L Duratec-HE (MI4)/2.0L Flex Fuel .............................
263
Under Hood Overview - 2.5L ..................
264
Engine Oil Dipstick - 1.5L Duratorq-TDCi Diesel ..........................................................
265
Engine Oil Dipstick - 2.0L Duratec-HE (MI4)/2.0L Flex Fuel/2.5L ..................
266
Engine Oil Check .........................................
266
Oil Change Indicator Reset ......................
267
Engine Cooling Fan - Gasoline ...............
267
Engine Cooling Fan - Diesel ....................
268
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2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing Table of Contents
Engine Coolant Check
..............................268
Automatic Transmission Fluid Check ........................................................................\
.
272
Brake Fluid Check ........................................
272
Washer Fluid Check ....................................
273
Changing the 12V Battery .........................
273
Checking the Wiper Blades .....................
275
Changing the Front Wiper Blades .........
275
Changing the Rear Wiper Blades - Vehicles With: Manual Liftgate ..........
275
Changing the Rear Wiper Blades - Vehicles With: Rear Cargo Doors ......
276
Adjusting the Headlamps ........................
276
Changing a Bulb ..........................................
278
Changing the Engine Air Filter - 2.0L Duratec-HE (MI4)/2.0L Flex Fuel, 1.5L
Duratorq-TDCi Diesel ............................
283
Changing the Engine Air Filter - 2.5L ....
283
Drive Belt Routing - 1.5L Duratorq-TDCi Diesel ..........................................................
284
Drive Belt Routing - 2.0L Duratec-HE (MI4)/2.0L Flex Fuel .............................
284
Drive Belt Routing - 2.5L ..........................
285
Vehicle Care
Cleaning Products ......................................
286
Cleaning the Exterior .................................
287
Waxing ............................................................
288
Cleaning the Windows and Wiper Blades ........................................................................\
289
Cleaning the Interior ..................................
289
Cleaning the Instrument Panel and Instrument Cluster Lens ......................
290
Cleaning Leather Seats .............................
291
Repairing Minor Paint Damage .............
292
Cleaning the Wheels .................................
292
Vehicle Storage ............................................
292
Wheels and Tires
General Information ..................................
295
Tire Sealant and Inflator Kit ...................
296Tire Care
..........................................................
301
Using Winter Tires .......................................
315
Using Snow Chains .....................................
315
Tire Pressure Monitoring System ...........
316
Changing a Road Wheel ..........................
320
Tire Pressures ...............................................
324
Lug Nuts .........................................................
325
Capacities and Specifications
Engine Specifications - 1.5L Duratorq-TDCi Diesel ............................
327
Engine Specifications - 2.0L Duratec-HE (MI4)/2.0L Flex Fuel .............................
328
Engine Specifications - 2.5L ...................
329
Motorcraft Parts - 1.5L Duratorq-TDCi Diesel ..........................................................
330
Motorcraft Parts - 2.0L Duratec-HE (MI4)/2.0L Flex Fuel ..............................
331
Motorcraft Parts - 2.5L ..............................
332
Vehicle Identification Number ...............
333
Vehicle Certification Label ......................
334
Transmission Code Designation - 6-Speed Automatic Transmission
........................................................................\
334
Transmission Code Designation - 8-Speed Automatic Transmission
........................................................................\
335
Capacities and Specifications - 1.5L Duratorq-TDCi Diesel ............................
335
Capacities and Specifications - 2.0L Duratec-HE (MI4)/2.0L Flex Fuel .....
340
Capacities and Specifications - 2.5L ........................................................................\
345
Bulb Specification Chart .........................
350
Audio System
General Information ..................................
352
Audio Unit - Vehicles Without: SYNC 3 ........................................................................\
353
Audio Unit - Vehicles With: SYNC 3 .....
356
AM/FM Radio - Vehicles Without: SYNC 3 ....................................................................
358
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2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing Table of Contents
Brake system
Cabin air filter
Check fuel cap
Child safety door lock or unlock
Child seat lower anchor
Child seat tether anchor
Cruise control
Do not open when hot
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil
Explosive gas
Fan warning
Fasten seatbelt Flammable
Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard flashers
Heated rear window
Windshield defrosting system
Interior luggage compartment
release
Jack
Keep out of reach of children
Lighting control
Low tire pressure warning
Maintain correct fluid level
Note operating instructions
8
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing IntroductionE270480 E71340 E71880 E231160 E67017 E161353
Your vehicle has electronic control units
that have data recording functionality and
the ability to permanently or temporarily
store data. This data could include
information on the condition and status of
your vehicle, vehicle maintenance
requirements, events and malfunctions.
The types of data that can be recorded are
described in this section. Some of the data
recorded is stored in event logs or error
logs.
Note:
Error logs are reset following a service
or repair.
Note: We may provide information in
response to requests from law enforcement,
other government authorities and third
parties acting with lawful authority or
through a legal process. Such information
could be used by them in legal proceedings.
Data recorded includes, for example:
• Operating states of system
components, for example fuel level,
tire pressure and battery charge level.
• Vehicle and component status, for
example wheel speed, deceleration,
lateral acceleration and seatbelt
status.
• Events or errors in essential systems,
for example headlamps and brakes.
• System responses to driving situations,
for example airbag deployment and
stability control.
• Environmental conditions, for example
temperature.
Some of this data, when used in
combination with other information, for
example an accident report, damage to a
vehicle or eyewitness statements, could
be associated with a specific person. Service Data
Service data recorders in your vehicle are
capable of collecting and storing
diagnostic information about your vehicle.
This potentially includes information about
the performance or status of various
systems and modules in the vehicle, such
as engine, throttle, steering or brake
systems. In order to properly diagnose and
service your vehicle, Ford Motor Company
(Ford of Canada in Canada), and service
and repair facilities may access or share
among them vehicle diagnostic
information received through a direct
connection to your vehicle when
diagnosing or servicing your vehicle.
Additionally, Ford Motor Company (Ford
of Canada, in Canada) may, where
permitted by law, use vehicle diagnostic
information for vehicle improvement or
with other information we may have about
you, (for example, your contact
information), to offer you products or
services that may interest you. Data may
be provided to our service providers such
as part suppliers that may help diagnose
malfunctions, and who are similarly
obligated to protect data. We retain this
data only as long as necessary to perform
these functions or to comply with law. We
may provide information where required
in response to official requests to law
enforcement or other government
authorities or third parties acting with
lawful authority or court order, and such
information may be used in legal
proceedings. For U.S. only (if equipped), if
you choose to use connected apps and
services, you consent that certain
diagnostic information may also be
accessed electronically by Ford Motor
Company and Ford authorized service
facilities, and that the diagnostic
information may be used to provide
services to you, personalizing your
experience, troubleshoot, and to improve
products and services and offer you
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2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing Introduction
911 ASSIST
WARNING: Unless the 911 Assist
setting is set on before a crash, the system
will not dial for help which could delay
response time, potentially increasing the
risk of serious injury or death after a crash. WARNING: Do not wait for 911 Assist
to make an emergency call if you can do it
yourself. Dial emergency services
immediately to avoid delayed response
time which could increase the risk of
serious injury or death after a crash. If you
do not hear 911 Assist within five seconds
of the crash, the system or phone may be
damaged or non-functional. WARNING: Always place your phone
in a secure location in your vehicle so it
does not become a projectile or get
damaged in a crash. Failure to do so may
cause serious injury to someone or damage
the phone which could prevent 911 Assist
from working properly.
Note: The SYNC 911 Assist feature must be
set on before the incident.
Note: The SYNC 911 Assist feature only
operates in the U.S., Canada or in a territory
in which 911 is the emergency number.
Note: Before setting this feature on, make
sure that you read the 911 Assist Privacy
Notice later in this section for important
information.
Note: If any user sets 911 Assist to on or off,
that setting applies for all paired phones. If
911 Assist is switched off and the phone is
connected to SYNC, an icon displays on the
status bar.
Note: Every phone operates differently.
While SYNC 911 Assist works with most
cellular phones, some may have trouble
using this feature. If a crash deploys an airbag (excluding
knee airbags and rear inflatable seatbelts
[if equipped]) or activates the fuel pump
shut-off, your SYNC-equipped vehicle may
be able to contact emergency services by
dialing 911 through a paired and connected
Bluetooth-enabled phone. You can learn
more about the 911 Assist feature, by
visiting:
Website
www.owner.ford.com
www.syncmyride.ca
www.syncmaroute.ca
For important information about airbag
deployment and the fuel pump shut-off
please see the Supplementary Restrains
and Roadside Emergencies sections of
your owner manual.
To switch 911 Assist on and off please view
the settings information. See
Settings
(page 386).
To make sure that 911 Assist works
correctly:
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident.
• You must pair and connect a
Bluetooth-enabled and compatible
cell phone to SYNC.
• A connected Bluetooth-enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident.
• A connected Bluetooth-enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number.
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2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing Automatic Crash Notification System
In the Event of a Crash
Not all crashes will deploy an airbag or
activate the fuel pump shut-off (the
triggers for 911 Assist). If a connected cell
phone sustains damage or loses its
connection to SYNC during a crash, SYNC
will search for and try to connect to a
previously paired cell phone; SYNC will
then attempt to call the emergency
services.
Before making the call:
•
SYNC provides a short window of time
(about 10 seconds) to cancel the call.
If you fail to cancel the call, SYNC
attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel."
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle is able
to talk with the operator. Be prepared to
provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
911 Assist May Not Work If
• Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phone(s) thrown from your vehicle
are the ones paired and connected to
the system. 911 Assist Privacy Notice
When you switch on 911 Assist, it may
disclose to emergency services that your
vehicle has been in a crash involving the
deployment of an airbag or activation of
the fuel pump shut-off. Certain versions or
updates to 911 Assist may also be capable
of electronically or verbally disclosing to
911 operators your vehicle location or other
details about your vehicle or crash to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not switch the feature on.
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2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing Automatic Crash Notification System
PRINCIPLE OF OPERATION
The system is designed to promote good
driving behaviors using keys that you have
programmed with some restricted settings.
MYKEY SETTINGS
Non-Configurable Settings
Seatbelt Reminder
The audio system mutes when the seatbelt
reminder turns on. The seatbelt reminder
cannot be switched off with a MyKey.
Early Low Fuel
The low fuel level indicator turns on earlier.
Driving and Parking Aids
Parking aids, blind spot information system
and cross traffic alert turn on when you
start the engine and cannot be switched
off with a MyKey.
Pre-collision assist and lane keeping alert
turn on when you start the engine, but can
be switched off with a MyKey.
A new destination in the navigation system
can only be set using voice commands,
when using a MyKey and your vehicle is
moving.
Configurable Settings
You can configure the following settings
after creating a MyKey. See Creating a
MyKey (page 57). Speed Limit WARNING:
Do not set MyKey
maximum speed limit to a limit that will
prevent the driver from maintaining a safe
speed considering posted speed limits and
prevailing road conditions. The driver is
always responsible to drive in accordance
with local laws and prevailing conditions.
Failure to do so could result in accident or
injury.
You can set a speed limit for your vehicle.
Warning messages appear in the
information display and a tone sounds if
your vehicle reaches the set speed. You
cannot override the set speed when using
a MyKey.
Speed Reminder
You can set a speed reminder for your
vehicle. Warning messages appear in the
information display and a tone sounds if
your vehicle exceeds the set speed.
Audio System Volume Limit
The audio system maximum volume is
reduced. A message appears in the
information display if you attempt to
exceed the volume limit. Automatic
volume control turns off.
Emergency Assistance
If you set emergency assistance to be
always on, it cannot be switched off with
a MyKey.
Do Not Disturb
If you set do not disturb to be always on,
it cannot be switched off with a MyKey.
Traction Control
If you set traction control to be always on,
it cannot be switched off with a MyKey.
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2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing MyKey
™