Doors and Locks
Locking and Unlocking
................................63
Sliding Door ....................................................
66
Keyless Entry ...................................................
67
Liftgate
Manual Liftgate .............................................
69
Security
Passive Anti-Theft System ........................
70
Anti-Theft Alarm ............................................
72
Steering Wheel
Adjusting the Steering Wheel ...................
74
Wipers and Washers
Windshield Wipers ........................................
75
Autowipers .......................................................
75
Windshield Washers ....................................
76
Rear Window Wiper and Washers ...........
77
Lighting
General Information .....................................
78
Lighting Control .............................................
78
Autolamps .......................................................
79
Instrument Lighting Dimmer .....................
79
Headlamp Exit Delay ..................................
80
Automatic High Beam Control ................
80
Front Fog Lamps ............................................
81
Cornering Lamps ............................................
81
Direction Indicators ......................................
82
Interior Lamps ................................................
82
Windows and Mirrors
Power Windows - Vehicles With: Rear Power Windows .......................................
83
Power Windows - Vehicles With: One-Touch Open Driver Window .......
84
Global Opening .............................................
84
Exterior Mirrors ...............................................
84Interior Mirror - Vehicles Without:
Auto-Dimming Interior Mirror ...............
85
Interior Mirror - Vehicles With: Auto-Dimming Interior Mirror ...............
85
Sun Shades .....................................................
85
Instrument Cluster
Gauges ..............................................................
87
Warning Lamps and Indicators ...............
88
Audible Warnings and Indicators ...........
90
Information Displays
General Information .....................................
92
Clock ..................................................................
94
Trip Computer ................................................
94
Personalized Settings .................................
94
Information Messages ................................
94
Climate Control
Manual Climate Control ...........................
108
Automatic Climate Control .....................
109
Hints on Controlling the Interior Climate - Vehicles With: Automatic
Temperature Control ................................
111
Hints on Controlling the Interior Climate - Vehicles With: Manual Temperature
Control ..........................................................
112
Rear Passenger Climate Controls ...........
112
Heated Windshield .......................................
113
Heated Rear Window ..................................
113
Heated Exterior Mirrors ...............................
113
Cabin Air Filter ................................................
113
Seats
Sitting in the Correct Position ..................
115
Head Restraints .............................................
115
Manual Seats ..................................................
117
Power Seats ...................................................
119
Rear Seats - Short Wheelbase ...............
120
2
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing Table of Contents
Audio Unit Clock and Date Displays -
Vehicles Without: SYNC 3 ...................358
Connecting a Bluetooth Device - Vehicles Without: SYNC 3 ...................
358
Satellite Radio .............................................
359
Streaming Bluetooth Audio - Vehicles Without: SYNC 3 ......................................
361
Playing Media From a USB Device - Vehicles Without: SYNC 3 ....................
361
USB Port - Vehicles Without: SYNC 3 ........................................................................\
362
Using Voice Recognition ..........................
362
SYNC™ 3
General Information ..................................
363
Home Screen ................................................
372
Using Voice Recognition ...........................
372
Entertainment ..............................................
377
Phone ..............................................................
379
Navigation ......................................................
381
Apps ................................................................
385
Settings ..........................................................
386
SYNC™ 3 Troubleshooting ....................
400
Accessories
Accessories ....................................................
412
Ford Protect
Ford Protect ...................................................
414
Scheduled Maintenance
General Maintenance Information .......
416
Normal Scheduled Maintenance ..........
419
Special Operating Conditions Scheduled Maintenance ............................................
422
Scheduled Maintenance Record ..........
424
Appendices
Electromagnetic Compatibility .............
434
End User License Agreement ................
436Declaration of Conformity - Vehicles
Without: SYNC 3 .....................................
461
Declaration of Conformity - Vehicles With: SYNC 3 ...........................................
462
Declaration of Conformity - Vehicles With: Wireless Accessory Charging
........................................................................\
462
Type Approvals ...........................................
464
6
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing Table of Contents
Entertainment Data
Data recorded includes, for example:
•
Music, videos or album art.
• Contacts and corresponding address
book entries.
• Navigation destinations.
Services That We Provide
If you use our services, we collect and use
data, for example account information,
vehicle location and driving characteristics,
that could identify you. We transmit this
data through a dedicated, protected
connection. We only collect and use data
to enable your use of our services to which
you have subscribed, with your consent or
where permitted by law. For additional
information, see the terms and conditions
of the services to which you have
subscribed.
Services That Third Parties
Provide
We recommend that you review the terms
and conditions and data privacy
information for any services to which you
subscribe. We take no responsibility for
services that third parties provide.
Vehicles With a Modem
The modem has a SIM. The modem
periodically sends messages to stay
connected to the cell phone network.
These messages could include information
that identifies your vehicle, the SIM and the
electronic serial number of the modem.
Cell phone network service providers could
have access to additional information, for
example cell phone network tower
identification. Note:
The modem continues to send this
information unless you have all added value
services deactivated. Contact the Ford
Customer Relationship Center. Refer to the
regional Ford website for contact
information.
Note: The service can be unavailable or
interrupted for a number of reasons, for
example environmental or topographical
conditions and data plan coverage.
Vehicles With SYNC
Mobile Device Data
If you connect a mobile device to your
vehicle, you can display data from your
device on the touchscreen for example,
music and album art. You can share your
vehicle data with mobile apps on your
device through the system. See Apps
(page 385).
The mobile apps function operates by your
connected device sending data to us in the
United States. The data is encrypted and
includes the vehicle identification number
of your vehicle, the SYNC module serial
number, odometer, enabled apps, usage
statistics and debugging information. We
retain it only as long as necessary to
provide the service, to troubleshoot, for
continuous improvement and to offer you
products and services that may be of
interest to you according to your
preferences and where allowed by law.
If you connect a cell phone to the system,
the system creates a profile that links to
that cell phone. The cell phone profile
enables more mobile features and efficient
operation. The profile contains, for
example data from your phonebook, read
and unread text messages and call history,
including history of calls when your cell
phone was not connected to the system.
12
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing Introduction
INSTRUMENT PANEL OVERVIEW
Information display controls. See
General Information (page
92).
A
Instrument cluster.
See Gauges
(page 87).
B
Audio and voice control buttons.
C
Audio unit.
See Audio System
(page 352).
D
Hazard flasher switch.
See
Hazard Flashers (page 242).
E
Wireless accessory charging. See
Wireless Accessory Charging
(page
132).
F
Passenger airbag deactivation
indicator.
G Auto-Start-Stop button.
See
Auto-Start-Stop (page 146).
H
Traction control switch.
See
Using Traction Control (page
176).
I
Climate control.
See Climate
Control (page 108).
J
Push button ignition switch. See
Push Button Ignition Switch
(page
135).
K
Cruise control buttons.
See
Using Cruise Control (page
195).
L
Lighting control.
See Lighting
(page 78).
M
17
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing At a GlanceABCED
FGHIJKLME270981
911 ASSIST
WARNING: Unless the 911 Assist
setting is set on before a crash, the system
will not dial for help which could delay
response time, potentially increasing the
risk of serious injury or death after a crash. WARNING: Do not wait for 911 Assist
to make an emergency call if you can do it
yourself. Dial emergency services
immediately to avoid delayed response
time which could increase the risk of
serious injury or death after a crash. If you
do not hear 911 Assist within five seconds
of the crash, the system or phone may be
damaged or non-functional. WARNING: Always place your phone
in a secure location in your vehicle so it
does not become a projectile or get
damaged in a crash. Failure to do so may
cause serious injury to someone or damage
the phone which could prevent 911 Assist
from working properly.
Note: The SYNC 911 Assist feature must be
set on before the incident.
Note: The SYNC 911 Assist feature only
operates in the U.S., Canada or in a territory
in which 911 is the emergency number.
Note: Before setting this feature on, make
sure that you read the 911 Assist Privacy
Notice later in this section for important
information.
Note: If any user sets 911 Assist to on or off,
that setting applies for all paired phones. If
911 Assist is switched off and the phone is
connected to SYNC, an icon displays on the
status bar.
Note: Every phone operates differently.
While SYNC 911 Assist works with most
cellular phones, some may have trouble
using this feature. If a crash deploys an airbag (excluding
knee airbags and rear inflatable seatbelts
[if equipped]) or activates the fuel pump
shut-off, your SYNC-equipped vehicle may
be able to contact emergency services by
dialing 911 through a paired and connected
Bluetooth-enabled phone. You can learn
more about the 911 Assist feature, by
visiting:
Website
www.owner.ford.com
www.syncmyride.ca
www.syncmaroute.ca
For important information about airbag
deployment and the fuel pump shut-off
please see the Supplementary Restrains
and Roadside Emergencies sections of
your owner manual.
To switch 911 Assist on and off please view
the settings information. See
Settings
(page 386).
To make sure that 911 Assist works
correctly:
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident.
• You must pair and connect a
Bluetooth-enabled and compatible
cell phone to SYNC.
• A connected Bluetooth-enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident.
• A connected Bluetooth-enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number.
49
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing Automatic Crash Notification System
Press the release button and pull the key
blade out.
Note:
Your vehicle keys came with a
security label that provides important key
cut information. Keep the label in a safe
place for future reference.
Replacing the Battery
Note: Refer to local regulations when
disposing of transmitter batteries.
Note: Do not wipe off any grease on the
battery terminals or on the back surface of
the circuit board.
Note: Replacing the battery does not erase
the programmed key from your vehicle. The
transmitter should operate normally. A message appears in the information
display when the remote control battery
is low. See Information Messages (page
94).
The remote control uses one coin-type
three-volt lithium battery CR2450 or
equivalent. 1. Press the release button and pull the
key blade out.
52
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing Keys and Remote ControlsE272925 E151795 E272925
REMOTE CONTROL - VEHICLES
WITH: REMOTE FLIP KEY
Use the key blade to start your vehicle and
unlock or lock the driver door from outside
your vehicle. The buttons on the key
operate the remote control function.
Press the button to release the key blade.
Press and hold the button to fold the key
blade back in when not in use.
Note:
Your vehicle keys came with a
security label that provides important key
cut information. Keep the label in a safe
place for future reference.
Replacing the Battery
Note: Refer to local regulations when
disposing of transmitter batteries.
Note: Do not wipe off any grease on the
battery terminals or on the back surface of
the circuit board.
Note: Replacing the battery does not erase
the programmed key from your vehicle. The
transmitter should operate normally. A message appears in the information
display when the remote control battery
is low. See Information Messages (page
94).
The remote control uses one coin-type
three-volt lithium battery CR2032 or
equivalent.
Press the button to release the key blade
before beginning the procedure. 1. Insert a suitable tool, for example a
screwdriver, in the position shown and
gently press the clip.
2. Press the clip down to release the battery cover. 3. Carefully remove the battery cover.
54
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing Keys and Remote ControlsE272914 E151795 E272915 E151799
PRINCIPLE OF OPERATION
The system is designed to promote good
driving behaviors using keys that you have
programmed with some restricted settings.
MYKEY SETTINGS
Non-Configurable Settings
Seatbelt Reminder
The audio system mutes when the seatbelt
reminder turns on. The seatbelt reminder
cannot be switched off with a MyKey.
Early Low Fuel
The low fuel level indicator turns on earlier.
Driving and Parking Aids
Parking aids, blind spot information system
and cross traffic alert turn on when you
start the engine and cannot be switched
off with a MyKey.
Pre-collision assist and lane keeping alert
turn on when you start the engine, but can
be switched off with a MyKey.
A new destination in the navigation system
can only be set using voice commands,
when using a MyKey and your vehicle is
moving.
Configurable Settings
You can configure the following settings
after creating a MyKey. See Creating a
MyKey (page 57). Speed Limit WARNING:
Do not set MyKey
maximum speed limit to a limit that will
prevent the driver from maintaining a safe
speed considering posted speed limits and
prevailing road conditions. The driver is
always responsible to drive in accordance
with local laws and prevailing conditions.
Failure to do so could result in accident or
injury.
You can set a speed limit for your vehicle.
Warning messages appear in the
information display and a tone sounds if
your vehicle reaches the set speed. You
cannot override the set speed when using
a MyKey.
Speed Reminder
You can set a speed reminder for your
vehicle. Warning messages appear in the
information display and a tone sounds if
your vehicle exceeds the set speed.
Audio System Volume Limit
The audio system maximum volume is
reduced. A message appears in the
information display if you attempt to
exceed the volume limit. Automatic
volume control turns off.
Emergency Assistance
If you set emergency assistance to be
always on, it cannot be switched off with
a MyKey.
Do Not Disturb
If you set do not disturb to be always on,
it cannot be switched off with a MyKey.
Traction Control
If you set traction control to be always on,
it cannot be switched off with a MyKey.
56
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing MyKey
™