2019 FORD TRANSIT CONNECT battery

USB and Bluetooth Stereo issues
Possible solution
Possible cause
Issue
Update media index. See Settings (page
386).
The device needs to be
re-indexed.
Make sure your device is unlocked before
connecting it to SYNC 3.
The device has a lock
screen enabled.
Disconnect the device from SYNC 3. Try
switching your device off, resetting it or
removing the battery, then connect it back
to SYNC 3.
This is a device limitation.
When I connect
my device, I
sometimes do
not hear any
sound. To listen to Apple devices through USB,
select AirPlay from the devices Control
Center, then select Dock Connector.
To listen to Apple devices through
Bluetooth Stereo, select AirPlay from the
devices Control Center, then select SYNC.Wi-Fi Issues
Possible solution
Possible cause
Issue
Verify password.
Password error.
Failed connection.
Check for a poor Wi-Fi
signal.
Weak signal.
Use a unique name for your
SSID, don’t use the default
name unless it contains a
unique identifier, such as
part of the MAC address.
Multiple Access points
within range with the same
SSID.
Position the vehicle close to
the hotspot with the front of
the vehicle facing the
hotspot direction and
remove obstacles if
possible. Other Wi-Fi,
Bluetooth, microwave and
cordless phones may cause
interference.
Weak signal probably due
to distance from the
hotspot, obstruction or high
interference.
Disconnecting after
successful connection.
404
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing SYNC™ 3

For maximum vehicle performance, keep
the following information in mind when
adding accessories or equipment to your
vehicle:
•
When adding accessories, equipment,
passengers and luggage to your
vehicle, do not exceed the total weight
capacity of the vehicle or of the front
or rear axle (GVWR or GAWR as
indicated on the Safety Compliance
Certification label). Ask an authorized
dealer for specific weight information.
• The Federal Communications
Commission (FCC) and Canadian
Radio Telecommunications
Commission (CRTC) regulate the use
of mobile communications systems
that are equipped with radio
transmitters, for example two-way
radios, telephones and anti-theft
alarms. Any such equipment installed
in your vehicle should comply with
Federal Communications Commission
(FCC) and Canadian Radio
Telecommunications Commission
(CRTC) regulations and should be
installed only by an authorized dealer.
• Mobile communications systems may
harm the operation of your vehicle,
particularly if their manufacturer did
not design them specifically for
automotive use.
• If you or an authorized Ford dealer add
any non-Ford custom electrical or
electronic accessories or components
to your vehicle, you may adversely
affect battery performance and
durability, and may adversely affect
the performance of other electrical
systems in the vehicle.
413
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing Accessories

PROTECT YOURSELF FROM THE RISING
COST OF VEHICLE REPAIRS WITH A FORD
PROTECT EXTENDED SERVICE PLAN.
Ford Protect Extended Service
Plans (U.S. Only)
Ford Protect extended service plan means
peace of mind. It’
s the extended service
plan backed by Ford Motor Company, and
provides more protection beyond the New
Vehicle Limited Warranty coverage. When
you visit your Ford Dealer, Insist on Ford
Protect extended service plans!
Ford Protect Can Quickly Pay for Itself
One trip to the Service Center could easily
exceed the price of your Ford Protect
extended service plan. With Ford Protect
extended service plan you minimize your
risk for unexpected repair bills and rising
repair costs.
Up to 1,000+ Covered Vehicle
Components
There are four mechanical Ford Protect
extended service plans with different levels
of coverage. Ask your authorized dealer for
details.
1. PremiumCARE - Our most comprehensive coverage. With over
1,000 covered components, this plan
is so complete it’ s probably easier to
list what’ s not covered.
2. ExtraCARE - Covers 113 components, and includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 critical components.
Ford Protect extended service plans are
honored by all authorized Ford dealers in
the U.S., Canada and Mexico. That means you get:
•
Reliable, quality service at any Ford or
Lincoln dealership.
• Repairs performed by factory trained
technicians, using genuine parts.
Rental Car Reimbursement
1st day Rental Benefit
If you bring your car into your dealer for
service, we ’ll give you a loaner to use for
the day.
Extended Rental Benefits
If your vehicle is kept overnight for covered
repairs, you are eligible for rental car
coverage, including warranty repairs, and
Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,
including:
• Towing, flat-tire change and battery
jump starts.
• Out of fuel and lock-out assistance.
• Travel expense reimbursement for
lodging, meals and rental car.
• Assistance for taxi, shuttle, rental car
coverage or other transportation.
Transferable Coverage
If you sell your vehicle before your Ford
Protect extended service plan coverage
expires, you can transfer any remaining
coverage to the new owner. Which should
give you and your potential buyer a little
more peace of mind.
414
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing Ford Protect

Check Every Month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure. Windshield washer fluid level.
Fuel and water separator. Drain if necessary (or if indicated by the information display). Holes and slots in the tail pipe to make sure they are functional and clear of debris. Check Every Six Months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary. Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary. Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-Point Inspection
In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great.
418
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing Scheduled Maintenance

Multi-Point Inspection
Hazard warning system operation
Accessory drive belt(s)
Horn operation
Battery performance
Radiator, cooler, heater and air conditioninghoses
Engine air filter
Suspension components for leaks ordamage
Exhaust system
Steering and linkage
Exterior lamps operation
Tires (including spare) for wear and properpressure2
Fluid levels 1
; fill if necessary
Windshield for cracks, chips or pits
For oil and fluid leaks
Washer spray and wiper operation
Half-shaft dust boots
1 Brake, coolant recovery reservoir, automatic transmission and window washer
2 If your vehicle is equipped with a temporary mobility kit, check the tire sealant expiration
Use By date on the canister. Replace as needed.
Be sure to ask your dealership service
advisor or technician about the multi-point
vehicle inspection. It is a comprehensive
way to perform a thorough inspection of
your vehicle. Your checklist gives you
immediate feedback on the overall
condition of your vehicle.
NORMAL SCHEDULED
MAINTENANCE
Intelligent Oil-Life Monitor™
Your vehicle is equipped with an Intelligent
Oil-Life Monitor that determines when you
should change the engine oil based on how
your vehicle is used. By using several
important factors in its calculations, the
monitor helps reduce the cost of owning
your vehicle and reduces environmental
waste at the same time. This means you do not have to remember
to change the oil on a mileage-based
schedule. Your vehicle lets you know when
an oil change is due by displaying a
message in the information display.
The following table provides examples of
vehicle use and its impact on oil change
intervals. It is a guideline only. Actual oil
change intervals depend on several factors
and generally decrease with severity of
use.
419
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing Scheduled Maintenance

Selecting a Menu Option................................
355
Selecting Media.................................................. 354
Selecting the Radio.......................................... 354
Sound Settings................................................... 356
Switching the Audio Unit On and Off........353
Switching the Screen On and Off...............356
System Settings................................................. 356
Using a Cell Phone............................................ 356
Autolamps........................................................79 Windshield Wiper Activated
Headlamps........................................................ 79
Automatic Climate Control......................109 Adjusting the Auto Mode.................................. 110
Directing Air to the Footwell Air Vents........110
Directing Air to the Instrument Panel Air Vents................................................................... 110
Directing Air to the Windshield Air Vents................................................................... 110
Setting the Blower Motor Speed................... 110
Setting the Temperature.................................. 110
Switching Auto Mode On and Off.................110
Switching Dual Mode On and Off.................110
Switching Maximum Cooling On and Off........................................................................\
110
Switching Maximum Defrost On and Off....................................................................... 109
Switching the Air Conditioning On and Off....................................................................... 109
Switching the Climate Control On and Off....................................................................... 109
Switching the Recirculated Air On and Off....................................................................... 109
Automatic Crash Notification System............................................................49
Automatic High Beam Control.................80 Automatic High Beam Indicator...................... 81
Overriding the System......................................... 81
Switching the System On and Off................80
Automatic Transmission - 6-Speed Automatic Transmission........................169
Brake Shift Interlock.......................................... 169
Selector Lever Positions.................................. 169
SelectShift™........................................................ 169
Automatic Transmission - 8-Speed Automatic Transmission..........................171
Brake Shift Interlock............................................ 171
Selector Lever Positions.................................... 171
SelectShift™......................................................... 171Automatic Transmission Fluid
Check.............................................................272
Auto-Start-Stop...........................................146 Information Messages....................................... 147
Principle of Operation....................................... 146
Replacing the Battery........................................ 147
Switching the System On and Off................147
Using Auto-Start-Stop..................................... 146
Autowipers........................................................75
Auxiliary Power Points.................................131 12 Volt DC Power Point...................................... 131
B
Battery See: Changing the 12V Battery...................... 273
Blind Spot Information System.............209 ........................................................................\
.......... 209
Switching the System On and Off...............210
System Errors....................................................... 210
Using the Blind Spot Information System............................................................. 209
BLIS See: Blind Spot Information System.........209
Bonnet Lock See: Opening and Closing the Hood...........261
Booster Seats..................................................26 Types of Booster Seats....................................... 27
Brake Fluid Check.........................................272
Brakes................................................................173 General Information........................................... 173
Breaking-In.....................................................238
Bulb Specification Chart..........................350
C
Cabin Air Filter.................................................113
Capacities and Specifications - 1.5L Duratorq-TDCi Diesel..............................335
Air Conditioning System.................................. 335
Automatic Transmission................................. 339
Brake System...................................................... 339
Diesel Exhaust Fluid......................................... 338
Engine.................................................................... 336
Fuel Tank.............................................................. 338
Grease................................................................... 340
Locks...................................................................... 340
Washer Reservoir............................................... 338
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2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing Index

Capacities and Specifications - 2.0L
Duratec-HE (MI4)/2.0L Flex
Fuel................................................................340
Air Conditioning System.................................. 341
Automatic Transmission................................ 344
Brake System...................................................... 343
Engine..................................................................... 341
Fuel Tank............................................................... 343
Grease.................................................................... 344
Locks...................................................................... 344
Washer Reservoir............................................... 343
Capacities and Specifications - 2.5L................................................................345
Air Conditioning System................................. 345
Automatic Transmission................................ 349
Brake System...................................................... 348
Engine.................................................................... 346
Fuel Tank.............................................................. 348
Grease.................................................................... 350
Locks...................................................................... 349
Washer Reservoir............................................... 348
Capacities and Specifications.................327
Cargo Nets......................................................222
Installing the Net................................................ 222
Removing the Net.............................................. 224
Car Wash See: Cleaning the Exterior............................... 287
Catalytic Converter
......................................159
On-Board Diagnostics System...................... 159
Changing a Bulb...........................................278 Central High Mounted Brake Lamp.............281
Front Fog Lamps............................................... 280
Headlamp............................................................. 278
Interior Lamps...................................................... 281
License Plate Lamp........................................... 281
Rear Lamps........................................................... 281
Side Direction Indicator.................................. 280
Changing a Fuse..........................................260 Fuse Types........................................................... 260
General Information......................................... 260
Passenger Compartment Fuse Box...........260
Changing a Road Wheel...........................320 Changing a Road Wheel................................... 321
Dissimilar Spare Wheel and Tire Assembly Information
..................................................... 320
Stowing the Flat or Spare Tire...................... 324
Changing the 12V Battery..........................273 Changing the Engine Air Filter - 2.0L
Duratec-HE (MI4)/2.0L Flex Fuel, 1.5L
Duratorq-TDCi Diesel
..............................283
Changing the Engine Air Filter - 2.5L.................................................................283
Changing the Front Wiper Blades..........275
Changing the Rear Wiper Blades - Vehicles With: Manual Liftgate
............275
Changing the Rear Wiper Blades - Vehicles With: Rear Cargo Doors
........276
Checking MyKey System Status..............60
Checking the Wiper Blades......................275
Child Restraint and Seatbelt Maintenance.................................................38
Child Restraint Positioning.........................28
Child Safety
.......................................................18
General Information............................................. 18
Child Safety Locks.........................................30 Left-Hand Side....................................................... 31
Right-Hand Side.................................................... 31
Cigar Lighter
.....................................................131
Cleaning Leather Seats..............................291
Cleaning Products.......................................286
Cleaning the Exterior..................................287 Cleaning the Headlamps................................ 287
Exterior Chrome Parts..................................... 288
Exterior Plastic Parts........................................ 288
Stripes or Graphics........................................... 288
Underbody........................................................... 288
Under Hood......................................................... 288
Cleaning the Instrument Panel and Instrument Cluster Lens
........................290
Cleaning the Interior...................................289 Fabric, Carpets, Cloth Seats, Headliners
and Floor Mats.............................................. 289
Instrument Cluster Screens, LCD Screens and Radio Screens....................................... 290
Leather Interior................................................... 290
Rear Windows.................................................... 290
Seatbelts.............................................................. 289
Storage Compartments, Cup Holders and Ashtrays........................................................... 290
Suede Micro Fiber Fabric................................ 290
Cleaning the Wheels..................................292
Cleaning the Windows and Wiper Blades...........................................................289
Clearing All MyKeys......................................60 MyKey Information Messages......................... 60
477
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing Index

Stopping the Engine When Your Vehicle is
Moving - Vehicles with Manual
Transmission................................................... 136
Stopping the Engine When Your Vehicle is Stationary - Vehicles with Automatic
Transmission................................................... 136
Stopping the Engine When Your Vehicle is Stationary - Vehicles with Manual
Transmission................................................... 136
Switching the Ignition On to Accessory Mode................................................................... 135
Vehicles with a Diesel Engine......................... 135
R
Rear Parking Aid............................................179 Object Distance Indicator............................... 180
Rear Parking Aid Information Messages........................................................... 181
Rear Passenger Climate Controls............112 Adjusting the Blower Motor Speed...............113
Directing Air to the Footwell Air Vents.........113
Directing Air to the Overhead Air
Vents.................................................................... 113
Directing Air to the Overhead Air Vents and the Footwell Air Vents................................... 113
Switching the Rear Passenger Climate Controls On and Off....................................... 112
Rear Seats - Long Wheelbase, Vehicles With: 60/40 Split Second Row
Seating...........................................................127
Second Row Seats.............................................. 127
Third Row Seats.................................................. 128
Rear Seats - Long Wheelbase, Vehicles With: Second Row Dual Captain
Chairs.............................................................124
Second Row Seats............................................. 124
Third Row Seats.................................................. 125
Rear Seats - Short Wheelbase................120
Second Row Seats............................................. 120
Third Row Seats.................................................. 122
Rear Under Floor Storage..........................221 Adjustable Load Floor....................................... 221
Passenger Compartment Floor..................... 221
Rear View Camera........................................192 Switching the Rear View Camera Off.........194
Switching the Rear View Camera On..........193
Using the Display................................................ 193Vehicles With Parking Aid...............................
194
Rear View Camera See: Rear View Camera.................................... 192
Rear Window Wiper and Washers............77 Rear Window Washer.......................................... 77
Rear Window Wiper............................................. 77
Rear Wiper Blades See: Changing the Rear Wiper Blades -
Vehicles With: Manual Liftgate................275
See: Changing the Rear Wiper Blades - Vehicles With: Rear Cargo Doors.............276
Recommended Towing Weights.............231 Calculating the Maximum Loaded Trailer
Weight............................................................... 232
Reduced Engine Performance................238
Refueling..........................................................154 Refueling System Overview........................... 154
Refueling System Warning............................. 156
Refueling Your Vehicle...................................... 155
Remote Control - Vehicles With: Keyless Entry and Push Button Start....................51
Locating Your Vehicle......................................... 53
Removable Key Blade.......................................... 51
Replacing the Battery......................................... 52
Sounding the Panic Alarm................................ 53
Remote Control - Vehicles With: Remote Flip Key............................................................54
Locating Your Vehicle......................................... 55
Replacing the Battery......................................... 54
Sounding the Panic Alarm................................ 55
Repairing Minor Paint Damage...............292
Replacement Parts Recommendation........................................13
Collision Repairs.................................................... 14
Scheduled Maintenance and Mechanical Repairs.................................................................. 14
Warranty on Replacement Parts..................... 14
Replacing a Lost Key or Remote Control.............................................................55
Reporting Safety Defects (Canada Only)..............................................................252
Reporting Safety Defects (U.S. Only)..............................................................252
Roadside Assistance...................................241 Vehicles Sold in Canada: Getting Roadside
Assistance....................................................... 242
Vehicles Sold in Canada: Roadside Assistance Program Coverage.................242
484
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing Index