2019 FORD TRANSIT CONNECT buttons

•
SOUND: Press to access the Sound
menu where you can adjust sound and
other audio settings.
• 1-6:
Press and hold to store or press to
select an AM, FM or SIRIUS memory
preset. See Audio System (page 352).
• DISP:
Switch the display on or off. You
can also touch the screen to switch the
display back on.
• Temperature, fan and climate
control buttons:
Control the
temperature, fan speed or settings of
the climate control system. See
Climate Control
(page 108).
Safety Information WARNING:
Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving.
• Do not attempt to service or repair the
system. Have an authorized dealer
check your vehicle.
• Do not operate playing devices if the
power cords or cables are broken, split
or damaged. Place cords and cables
out of the way, so they do not interfere
with the operation of pedals, seats,
compartments or safe driving abilities. •
Do not leave playing devices in your
vehicle during extreme conditions as it
could cause them damage. See your
device's user guide for further
information.
• For your safety, some SYNC 3 functions
are speed-dependent. Their use is
limited to when your vehicle is traveling
at speeds under 3 mph (5 km/h). Make
sure that you review your device's
manual before using it with SYNC 3.
Speed-restricted Features
Some features of this system may be too
difficult to use while your vehicle is moving
so they are restricted from use unless your
vehicle is stationary.
• Screens crowded with information,
such as Point of Interest reviews and
ratings, SiriusXM Traffic and Travel Link
sports scores, movie times or ski
conditions.
• Any action that requires you to use a
keyboard is restricted, such as entering
a navigation destination or editing
information.
• All lists are limited so the user can view
fewer entries (such as phone contacts
or recent phone call entries).
See the following chart for more specific
examples.
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2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing SYNC™ 3

Voice Settings
Description
Voice Command
Go to the voice settings menu.
Voice Settings
Switch long voice prompts on.
Interaction Mode Novice
Switch short voice prompts on.
Interaction Mode Advanced
Switch call confirmation on. The system prompts
you to confirm before making a call.
Phone Confirmation On
Switch call confirmation off. The system does not
prompt you to confirm before making a call.
Phone Confirmation Off
Display the display of voice commands on.
Voice Command Lists On
Switch the display of voice commands off.
Voice Command Lists Off
Automatic Blower Motor Speed
Reduction
If necessary, the system decreases the
blower motor speed when you are using
voice commands to reduce the amount of
background noise in your vehicle. It returns
to normal when you are finished.
Switching Automatic Blower Motor
Speed Reduction Off
Simultaneously press the A/C and
recirculated air buttons.
ENTERTAINMENT Select the entertainment option
on the feature bar. Audio source. Select to choose
a different audio source.
A
Presets. Swipe left to view more
presets.
B
Using the Radio
Setting a Radio Station Using the
Touchscreen
Directly Tuning a Radio Station
Select
Sources.
Select
AM or FM.
Select
Frequency.
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2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing SYNC™ 3 E271797

Enter the frequency of the radio station
and select Enter.
Note: You must enter the frequency to two
decimal places.
Selecting a Radio Station From a List
Select
Sources.
Select
FM or DAB.
Select
Station.
Select a radio station from the list.
Switching Traffic Announcements On
Select
Traffic (TA).
Note: If you switch traffic announcements
on, traffic announcements broadcast by
radio stations interrupt the current audio
source to help you plan your route.
Storing a Radio Station
You can use the different sets of presets
to allow different drivers to store their
favorite radio stations.
Set a radio station.
Select
Presets.
Note: Only do this if you wish to select a
different set of presets.
Press and hold one of the preset buttons.
Note: The radio briefly mutes to indicate
the radio station has been stored.
Streaming Music From a Bluetooth
Device
Check the compatibility of your device on
the regional Ford website.
Pair your device. See
Phone (page 379).
Select
Sources. Select Bluetooth. Searching for Tracks on a Bluetooth
Device
Select
Browse.
Select a track.
Note: Select the cover art to view
information about the current track.
Repeating Tracks on a Bluetooth
Device Select the repeat icon to repeat
tracks.
Note: You can repeat one track or all tracks
on an audio format Bluetooth device. You
can repeat one track, all tracks or all tracks
in one folder on a Bluetooth device.
Note: A small number one appears next to
the repeat icon to indicate that a track is set
to repeat. A small folder icon appears next
to it to indicate that a folder is set to repeat
Playing Tracks on a Bluetooth Device
in a Random Order Select to play tracks in a random
order.
Playing Music From a USB or Media
Player
Connect your device to a USB port.
Select
Sources. Select USB.
Note: The system indexes your music
before you can play it.
Searching for Tracks on a USB or Media
Player
Select
Browse.
Select a track.
Note: Select the cover art to view
information about the current track.
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2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing SYNC™ 3

AppLink issues
Possible solution(s)
Possible cause(s)
Issue
Unplug the USB cable from
the phone, wait a moment,
and plug the USB cable
back in to the phone. After a
few seconds, the app should
appear in SYNC 3's Mobile
Apps Menu. If not, "Force
Close" the application and
restart it.
You may need to reset the
USB connection to SYNC 3.
My iPhone is connected, my
app is running, I restarted
the app but I still cannot find
it on SYNC 3.
Increase the Bluetooth
volume of the device by
using the device's volume
control buttons which are
most often found on the
side of the device.
The Bluetooth volume on
the phone may be low.
I have an Android phone. I
found and started my media
app on SYNC 3, but there is
no sound or the sound is
very low.
Force close or uninstall the
apps you do not want SYNC
3 to find. If the app has a
"Ford SYNC" setting, disable
that setting in the app's
settings menu on the phone.
Some Android devices have
a limited number of
Bluetooth ports that apps
can use to connect. If you
have more AppLink apps on
your phone than the number
of available Bluetooth ports,
you will not see all of your
apps listed in the SYNC 3
mobile apps menu.
I can only see some of the
AppLink apps running on my
phone listed in the SYNC 3
Mobile Apps Menu. Voice command issues
Possible solution
Possible cause
Issue
Review the cell phone voice commands
and the media voice commands at the
beginning of their respective sections.
You may be using the
wrong voice commands.
SYNC 3 does
not understand
what I am
saying. Refer to the audio display during an active
voice session to find a list of voice
commands there.
Wait for the system to prompt you before
you state your command.
You may be speaking too
soon or at the wrong
time.
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2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing SYNC™ 3