2019 FORD TRANSIT CONNECT airbag

The front passenger sensing system uses
a passenger airbag indicator which will
illuminate indicating that the front
passenger frontal airbag is either ON
(enabled) or OFF (disabled).
The indicator lamp is in the center stack of
the instrument panel.
Note:
When you first switch the ignition on,
the indicator lamp illuminates for a short
period of time to confirm it is functional.
The front passenger sensing system is
designed to disable (will not inflate) the
front passenger frontal airbag when a rear
facing infant seat, a forward-facing child
restraint, or a booster seat is detected.
Even with this technology, parents are
strongly encouraged to always properly
restrain children in the rear seat. The
sensor also turns off the passenger front
airbag and seat-mounted side airbag when
the passenger seat is empty.
• When the front passenger sensing
system disables (will not inflate) the
front passenger frontal airbag, the OFF
indicator lamp will illuminate and stay
illuminated to remind you that the front
passenger frontal airbag is disabled.
• If the child restraint has been installed
and the passenger airbag status
indicator illuminates the ON lamp, then
turn the vehicle off, remove the child
restraint from the vehicle and reinstall
the restraint following the child
restraint manufacturer's instructions. The front passenger sensing system is
designed to enable (may inflate) the front
passenger frontal airbag anytime the
system senses that a person of adult size
is sitting properly in the front passenger
seat.
•
When the front passenger sensing
system enables the front passenger
frontal airbag (may inflate), the ON
indicator lamp illuminates.
If a person of adult size is sitting in the front
passenger seat, but the airbag OFF
indicator lamp is illuminated, it is possible
that the person is not sitting properly in the
seat. If this happens:
• Turn the vehicle off and ask the person
to place the seatback in the full upright
position.
• Have the person sit upright in the seat,
centered on the seat cushion, with the
person ’s legs comfortably extended.
• Restart the vehicle and have the person
remain in this position for about two
minutes. This will allow the system to
detect that person and enable the
passenger frontal airbag.
• If the OFF indicator lamp remains
illuminated even after this, the person
should be advised to ride in the rear
seat.
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Passenger airbag
Passenger airbag indicator
Occupant
Disabled
OFF: Lit
Empty
ON: Unlit Disabled
OFF: Lit
Child
ON: Unlit Enabled
OFF: Unlit
Adult
ON: Lit
Note: When the passenger airbag OFF light
is illuminated, the passenger (seat
mounted) side airbag may be disabled to
avoid the risk of airbag deployment injuries.
After all occupants have adjusted their
seats and put on seatbelts, it is very
important that they continue to sit
properly. A properly seated occupant sits
upright, leaning against the seat back, and
centered on the seat cushion, with their
feet comfortably extended on the floor.
Sitting improperly can increase the chance
of injury in a crash event. For example, if
an occupant slouches, lies down, turns
sideways, sits forward, leans forward or
sideways, or puts one or both feet up, the
chance of injury during a crash is greatly
increased.
If you think that the status of the passenger
airbag off indicator lamp is incorrect, check
for the following:
• Objects lodged underneath the seat.
• Objects between the seat cushion and
the center console.
• Objects hanging off the seatback.
• Objects stowed in the seatback map
pocket.
• Objects placed on the occupant's lap.
• Cargo interference with the seat. •
Other passengers pushing or pulling on
the seat.
• Rear passenger feet and knees resting
or pushing on the seat.
The conditions listed above may cause the
weight of a properly seated occupant to
be incorrectly interpreted by the front
passenger sensing system. The person in
the front passenger seat may appear
heavier or lighter due to the conditions
described in the list above. Make sure the front passenger
sensing system is operating
properly. See Crash Sensors
and Airbag Indicator (page 47).
If the airbag readiness light is illuminated,
do the following:
The driver and adult passengers should
check for objects lodged underneath the
front passenger seat, or cargo interfering
with the seat.
If there are lodged objects, or cargo is
interfering with the seat, take the following
steps to remove the obstruction:
• Pull the vehicle over.
• Turn the vehicle off.
• Driver and adult passengers should
check for any objects lodged
underneath the front passenger seat
or cargo interfering with the seat.
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2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing Supplementary Restraints SystemE67017

•
Remove the obstruction(s) (if found).
• Restart the vehicle.
• Wait at least two minutes and verify
that the airbag readiness light is no
longer illuminated.
• If the airbag readiness light remains
illuminated, this may or may not be a
problem due to the front passenger
sensing system.
Do not attempt to repair or service the
system. Take your vehicle immediately to
an authorized dealer.
If it is necessary to modify an advanced
front airbag system to accommodate a
person with disabilities, contact the Ford
Customer Relationship Center. See
Getting the Services You Need (page
247).
SIDE AIRBAGS WARNING:
Do not place objects or
mount equipment on or near the airbag
cover, on the side of the seatbacks (of the
front seats), or in front seat areas that may
come into contact with a deploying airbag.
Failure to follow these instructions may
increase the risk of personal injury in the
event of a crash. WARNING:
Do not use accessory
seat covers. The use of accessory seat
covers may prevent the deployment of the
side airbags and increase the risk of injury
in an accident. WARNING:
Do not lean your head
on the door. The side airbag could injure
you as it deploys from the side of the
seatback. WARNING:
Do not attempt to
service, repair, or modify the airbag, its
fuses or the seat cover on a seat containing
an airbag as you could be seriously injured
or killed. Contact your authorized dealer
as soon as possible. WARNING:
If the side airbag has
deployed, the airbag will not function
again. The side airbag system (including
the seat) must be inspected and serviced
by an authorized dealer. If the airbag is not
replaced, the unrepaired area will increase
the risk of injury in a crash.
The side airbags are located on the
outboard side of the seatbacks of the front
seats. In certain sideways crashes, the
airbag on the side affected by the crash
will be inflated. The airbag was designed
to inflate between the door panel and
occupant to further enhance the protection
provided occupants in side impact crashes. The system consists of the following:
•
A label or embossed side panel
indicating that side airbags are fitted
to your vehicle.
• Side airbags located inside the driver
and front passenger seatbacks.
• Front passenger sensing system.
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2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing Supplementary Restraints SystemE152533

•
Crash sensors and monitoring system
with readiness indicator. See Crash
Sensors and Airbag Indicator (page
47
).
Note: The passenger sensing system will
deactivate the passenger seat-mounted
side airbag if it detects an empty passenger
seat.
The design and development of the side
airbag system included recommended
testing procedures that were developed
by a group of automotive safety experts
known as the Side Airbag Technical
Working Group. These recommended
testing procedures help reduce the risk of
injuries related to the deployment of side
airbags.
DRIVER KNEE AIRBAG
A driver's knee airbag is located under the
instrument panel. During a crash, the
restraints control module may activate the
driver's knee airbag based on crash severity
and occupant conditions. Under certain
crash and occupant conditions, the driver ’s
knee airbag may deploy but the driver ’s
front airbag may not activate. As with front
and side airbags, it is important to be
properly seated and restrained to reduce
the risk of death or serious injury. Make sure the knee airbag is
operating properly. See
Crash
Sensors and Airbag Indicator
(page
47). SAFETY CANOPY™ WARNING:
Do not place objects or
mount equipment on or near the headliner
at the siderail that may come into contact
with a deploying curtain airbag. Failure to
follow these instructions may increase the
risk of personal injury in the event of a
crash. WARNING:
Do not lean your head
on the door. The curtain airbag could injure
you as it deploys from the headliner. WARNING:
Do not attempt to
service, repair, or modify the
supplementary restraint system or
associated components. Failure to follow
this instruction could result in personal
injury or death. WARNING:
All occupants of your
vehicle, including the driver, should always
properly wear their seatbelts, even when
an airbag supplemental restraint system
is provided. Failure to properly wear your
seatbelt could seriously increase the risk
of injury or death. WARNING:
If the curtain airbags
have deployed, the curtain airbags will not
function again. The curtain airbags
(including the A, B and C pillar trim and
headliner) must be inspected and serviced
as soon as possible. If the curtain airbag is
not replaced, the unrepaired area will
increase the risk of injury in a crash.
The Safety Canopy will deploy during
significant side crashes or when a certain
likelihood of a rollover event is detected
by the rollover sensor. The Safety Canopy
is mounted to the roof side-rail sheet
metal, behind the headliner, above each
row of seats. In certain sideways crashes
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or rollover events, the Safety Canopy will
be activated, regardless of which seats are
occupied. The Safety Canopy is designed
to inflate between the side window area
and occupants to further enhance
protection provided in side impact crashes
and rollover events.
The system consists of the following:
•
Safety canopy curtain airbags located
above the trim panels over the front
and rear side windows identified by a
label or wording on the headliner or
coat hook.
• A flexible headliner which opens above
the side doors to allow air curtain
deployment. •
The crash sensors and monitoring
system have a readiness indicator. See
Crash Sensors and Airbag Indicator
(page 47).
Children 12 years old and under should
always be properly restrained in the rear
seats. The Safety Canopy will not interfere
with children restrained using a properly
installed child or booster seat because it
is designed to inflate downward from the
headliner above the doors along the side
window opening. The design and development of the Safety
Canopy included recommended testing
procedures that were developed by a
group of automotive safety experts known
as the Side Airbag Technical Working
Group. These recommended testing
procedures help reduce the risk of injuries
related to the deployment of side airbags
(including the Safety Canopy).
CRASH SENSORS AND
AIRBAG INDICATOR
WARNING:
Modifying or adding
equipment to the front end of your vehicle
(including hood, bumper system, frame,
front end body structure, tow hooks and
hood pins) may affect the performance of
the airbag system, increasing the risk of
injury. Do not modify or add equipment to
the front end of your vehicle.
Your vehicle has a collection of crash and
occupant sensors which provide
information to the restraints control
module. The restraints control module
deploys (activates) the seatbelt
pretensioners, driver airbag, passenger
airbag, knee airbag(s), seat mounted side
airbags and the Safety Canopy. Based on
the type of crash, the restraints control
module deploys the appropriate safety
devices.
The restraints control module also
monitors the readiness of the above safety
devices plus the crash and occupant
sensors. The readiness of the safety
system is indicated by a warning indicator
light in the instrument cluster or by a
backup tone if the warning light is not
working. Routine maintenance of the
airbag is not required.
A difficulty with the system is indicated by
one or more of the following:
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•
The readiness light will not illuminate
immediately after you switch the
ignition on.
• The readiness light either flashes or
stays lit.
• A series of five beeps is heard. The tone
pattern repeats periodically until the
problem, the light or both are repaired.
If any of these things happen, even
intermittently, have the supplemental
restraint system serviced at an authorized
dealer immediately. Unless serviced, the
system may not function properly in the
event of a crash.
The seatbelt pretensioners and the front
airbag supplemental restraint system are
designed to activate when the vehicle
sustains frontal deceleration sufficient to
cause the restraints control module to
deploy a safety device.
The fact that the seatbelt pretensioners
or front airbags did not activate for both
front seat occupants in a crash does not
mean that something is wrong with the
system. Rather, it means the restraints
control module determined the accident
conditions (crash severity, belt usage)
were not appropriate to activate these
safety devices.
• The front airbags are designed to
activate only in frontal and near-frontal
crashes (not rollovers, side impacts or
rear impacts) unless the crash causes
sufficient frontal deceleration.
• The seatbelt pretensioners are
designed to activate in frontal,
near-frontal and side crashes, and in
rollovers.
• The knee airbag(s) may deploy based
on crash severity and occupant
conditions. •
The side airbags are designed to inflate
in certain side impact crashes. Side
airbags may activate in other types of
crashes if the vehicles experiences
sufficient sideways motion or
deformation.
• The Safety Canopy is designed to
inflate in certain side impact crashes
or rollover events. The Safety Canopy
may activate in other types of crashes
if the vehicle experiences sufficient
sideways motion or deformation, or a
certain likelihood of rollover.
AIRBAG DISPOSAL
Contact your authorized dealer as soon as
possible. Airbags must be disposed of by
qualified personnel.
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2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing Supplementary Restraints SystemE67017

911 ASSIST
WARNING: Unless the 911 Assist
setting is set on before a crash, the system
will not dial for help which could delay
response time, potentially increasing the
risk of serious injury or death after a crash. WARNING: Do not wait for 911 Assist
to make an emergency call if you can do it
yourself. Dial emergency services
immediately to avoid delayed response
time which could increase the risk of
serious injury or death after a crash. If you
do not hear 911 Assist within five seconds
of the crash, the system or phone may be
damaged or non-functional. WARNING: Always place your phone
in a secure location in your vehicle so it
does not become a projectile or get
damaged in a crash. Failure to do so may
cause serious injury to someone or damage
the phone which could prevent 911 Assist
from working properly.
Note: The SYNC 911 Assist feature must be
set on before the incident.
Note: The SYNC 911 Assist feature only
operates in the U.S., Canada or in a territory
in which 911 is the emergency number.
Note: Before setting this feature on, make
sure that you read the 911 Assist Privacy
Notice later in this section for important
information.
Note: If any user sets 911 Assist to on or off,
that setting applies for all paired phones. If
911 Assist is switched off and the phone is
connected to SYNC, an icon displays on the
status bar.
Note: Every phone operates differently.
While SYNC 911 Assist works with most
cellular phones, some may have trouble
using this feature. If a crash deploys an airbag (excluding
knee airbags and rear inflatable seatbelts
[if equipped]) or activates the fuel pump
shut-off, your SYNC-equipped vehicle may
be able to contact emergency services by
dialing 911 through a paired and connected
Bluetooth-enabled phone. You can learn
more about the 911 Assist feature, by
visiting:
Website
www.owner.ford.com
www.syncmyride.ca
www.syncmaroute.ca
For important information about airbag
deployment and the fuel pump shut-off
please see the Supplementary Restrains
and Roadside Emergencies sections of
your owner manual.
To switch 911 Assist on and off please view
the settings information. See
Settings
(page 386).
To make sure that 911 Assist works
correctly:
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident.
• You must pair and connect a
Bluetooth-enabled and compatible
cell phone to SYNC.
• A connected Bluetooth-enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident.
• A connected Bluetooth-enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number.
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In the Event of a Crash
Not all crashes will deploy an airbag or
activate the fuel pump shut-off (the
triggers for 911 Assist). If a connected cell
phone sustains damage or loses its
connection to SYNC during a crash, SYNC
will search for and try to connect to a
previously paired cell phone; SYNC will
then attempt to call the emergency
services.
Before making the call:
•
SYNC provides a short window of time
(about 10 seconds) to cancel the call.
If you fail to cancel the call, SYNC
attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel."
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle is able
to talk with the operator. Be prepared to
provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
911 Assist May Not Work If
• Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phone(s) thrown from your vehicle
are the ones paired and connected to
the system. 911 Assist Privacy Notice
When you switch on 911 Assist, it may
disclose to emergency services that your
vehicle has been in a crash involving the
deployment of an airbag or activation of
the fuel pump shut-off. Certain versions or
updates to 911 Assist may also be capable
of electronically or verbally disclosing to
911 operators your vehicle location or other
details about your vehicle or crash to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not switch the feature on.
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2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing Automatic Crash Notification System