Note:
See an authorized dealer for low
voltage battery access, testing, or
replacement.
When a low voltage battery replacement
is necessary, see an authorized dealer to
replace the low voltage battery with a Ford
recommended replacement low voltage
battery that matches the electrical
requirements of the vehicle.
To ensure proper operation of the battery
management system (BMS), do not allow
a technician to connect any electrical
device ground connection directly to the
low voltage battery negative post. A
connection at the low voltage battery
negative post can cause inaccurate
measurements of the battery condition
and potential incorrect system operation.
Note: If a person adds electrical or
electronic accessories or components to the
vehicle, the accessories or components may
adversely affect the low voltage battery
performance and durability and may also
affect the performance of other electrical
systems in the vehicle.
For longer, trouble-free operation, keep the
top of the battery clean and dry. Also,
make certain the battery cables are always
tightly fastened to the battery terminals.
If you see any corrosion on the battery or
terminals, remove the cables from the
terminals and clean with a wire brush. You
can neutralize the acid with a solution of
baking soda and water.
When a battery replacement is required,
the battery should only be replaced with
a Ford recommended replacement battery
that matches the electrical requirements
of the vehicle.
Because your vehicle ’s engine is
electronically-controlled by a computer,
some engine control settings are
maintained by power from the low voltage
battery. Some engine computer settings,
like the idle trim and fuel trim strategy, optimize the driveability and performance
of the engine. Some other computer
settings, like the clock and radio station
presets, are also maintained in memory by
power from the low voltage battery. When
a technician disconnects and connects the
low voltage battery, these settings are
erased. Complete the following procedure
in order to restore the settings:
1. With the vehicle at a complete stop,
set the parking brake.
2. Shift the transmission into park (P).
3. Switch off all accessories.
4. Fully press the brake pedal and start the vehicle.
5. Run the engine until it reaches normal operating temperature. While the
engine is warming up, complete the
following: Reset the clock. See Audio
System (page 352). Reset the power
windows bounce-back feature. See
Windows and Mirrors
(page 83).
Reset the radio station presets. See
Audio System
(page 352).
6. Allow the engine to idle for at least one
minute. If the engine turns off, press
the accelerator pedal to start the
engine.
7. While the engine is running, press the brake pedal and shift into neutral (N).
8. Allow the engine to run for at least one
minute by pressing on the accelerator
pedal.
9. Drive the vehicle at least 12 mi (20 km)
to completely relearn the idle and fuel
trim strategy.
Note: If you do not allow the engine to
relearn the idle and fuel trim strategy, the
idle quality of your vehicle may be adversely
affected until the engine computer
eventually relearns the idle trim and fuel
trim strategy.
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WARNING: Always use the jack
provided as original equipment with your
vehicle. If using a jack other than the one
provided as original equipment with your
vehicle, make sure the jack capacity is
adequate for the vehicle weight, including
any vehicle cargo or modifications.
Note: The jack and tools are located behind
a cover in the sidewall at the left rear of the
cargo area. Remove the retention straps and
wing nut before removing the jack.
The jack and tools are located behind a
cover in the left rear of the cargo area.
Remove the wing nut to remove the jack.
Remove the lug nut wrench from the clips
by pulling straight out.
1. Park on a level surface, set the parking
brake and activate the hazard flashers.
2. Move the transmission selector lever to the park (P) position and switch the
ignition off. 3. Open the cap in the rear of the vehicle
and insert the end of the lug wrench
into the guide hole.
4. Turn the handle counterclockwise and
lower the spare tire until it rests on the
ground and the cable is slack.
5. Detach the first cable by pulling the cap up and sliding it away from the
wheel. Then turn the end of the cable
so it fits through the slot and remove
the cable and bracket.
6. Detach the second cable by unscrewing the bolt.
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3
4
5
6
AM/FM RADIO - VEHICLES
WITHOUT: SYNC 3
Selecting a Radio Source
Press the button to display the
available radio sources.
Repeatedly press the button to scroll to
the desired radio source.
Press the OK button.
Station Presets
To store a radio station, press and hold one
of the numeric preset buttons.
Note: Six presets can be stored for each
radio source.
Manually Changing Radio Stations Rotate the control to change the
frequency.
Automatically Changing Radio
Stations
Press to seek the next station up
the frequency band.
Press and hold to quickly seek
up the frequency band. Press to seek the next station
down the frequency band.
Press and hold to quickly seek
down the frequency band.
Selecting a Station from the List
Press the
OK button to view available
stations.
AUDIO UNIT CLOCK AND DATE
DISPLAYS - VEHICLES
WITHOUT: SYNC 3
Adjusting the Clock Press the button.
Select the clock and follow the instructions
on the screen.
CONNECTING A BLUETOOTH
DEVICE - VEHICLES WITHOUT:
SYNC 3
Pairing a Device Press the button.
Select Bluetooth and follow the
instructions on the screen.
Note: When pairing a new device, you can
choose to download contacts, set this as
the primary device and enable Emergency
Assistance.
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Action and Description
Menu Item
Item
This bar displays icons and messages pertaining to current
system activities including climate settings, voice
commands and phone functions such as text messages.
Status Bar
A
This button is available on the main screens. Pressing it
takes you to the home screen view.
Home
B
This shows the current time. You can set the clock manually
or have it controlled by the vehicle's GPS location. See
Settings (page 386).
Clock
C
This displays the current outside temperature.
Outside
Temperature
D
You can touch any of the buttons on this bar to select a
feature.
Feature Bar
E
The touchscreen allows you quick access
to all of your comfort, navigation,
communication and entertainment
options. Using the status and feature bar
you can quickly select the feature you want
to use.
Note: Your system is equipped with a
feature that allows you to access and
control audio features for 10 minutes after
you switch the ignition off (and no doors
open). The Status Bar
Additional icons also display in the status
bar depending on market, vehicle options
and current operation. If a feature is not
active, the icon does not display. Certain
icons may move to the left or right
depending on what options are active.
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Action and Description
Menu Item
Select how time displays.
Clock Format
When active, the clock adjusts to time zone changes.
Auto Time Zone
Update This feature is only available in vehicles with navigation.
When selected, the vehicle clock resets to GPS satellite time.
Reset Clock to
GPS Time
The system automatically saves any
updates you make to the settings. Bluetooth
Pressing this button allows you to access
the following: Action
Menu Item
Turning Bluetooth off disconnects all devices and does not permit
new connections.
Bluetooth
You must activate Bluetooth to pair a
Bluetooth-enabled device.
The processes of pairing a Bluetooth
device is the same as pairing a phone. See
Pairing a Device in Phone settings for how
to pair a device and the available options.
Phone
Pair your Bluetooth-enabled phone with
the system before using the functions in
hands-free mode.
Switch on Bluetooth on your device to
begin pairing. See your phone ’s manual if
necessary.
To add a phone, select: Menu Item
Add Phone
1. Follow the on-screen instructions.
2. A prompt alerts you to search for the system on your phone. 3. Select your vehicle's make and model
as it displays on your phone.
4. Confirm that the six-digit number appearing on your phone matches the
six-digit number on the touchscreen.
5. The touchscreen indicates when the pairing is successful.
6. Your phone may prompt you to give the system permission to access
information. To check your phone ’s
compatibility, see your phone ’s manual
or visit the website.
Alternatively, to add a phone, select: Menu Item
Add Phone
Then select:
Discover Other Bluetooth Devices
1. Follow the on-screen instructions.
2. Select your phone's name when it appears on the touchscreen.
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9
911 Assist...........................................................49
911 Assist May Not Work If................................ 50
911 Assist Privacy Notice................................... 50
In the Event of a Crash....................................... 50
A
A/C See: Climate Control......................................... 108
About This Manual
...........................................7
ABS See: Brakes............................................................ 173
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................. 174
Accessories.....................................................412 Exterior Style........................................................ 412
Interior Style.......................................................... 412
Lifestyle.................................................................. 412
Peace of Mind...................................................... 412
Accessories See: Replacement Parts
Recommendation............................................ 13
ACC See: Using Adaptive Cruise Control............196
Active Park Assist.........................................184 Using Active Park Assist.................................. 185
Adjusting the Headlamps.........................276 Horizontal Aim Adjustment........................... 278
Vertical Aim Adjustment................................. 276
Adjusting the Steering Wheel....................74
Airbag Disposal..............................................48
Air Conditioning See: Climate Control......................................... 108
Air Filter See: Changing the Engine Air Filter - 2.0L
Duratec-HE (MI4)/2.0L Flex Fuel, 1.5L
Duratorq-TDCi Diesel.................................. 283
See: Changing the Engine Air Filter - 2.5L..................................................................... 283
Alarm See: Anti-Theft Alarm......................................... 72
AM/FM Radio - Vehicles Without: SYNC 3
......................................................................358
Selecting a Radio Source............................... 358Anti-Theft Alarm
.............................................72
Alarm System......................................................... 72
Arming the Alarm................................................. 72
Disarming the Alarm........................................... 73
Full Guard and Reduced Guard....................... 72
Triggering the Alarm............................................ 72
Appendices
....................................................434
Apps.................................................................385 Using Apps on an Android Device...............386
Using Apps on an iOS Device........................ 385
At a Glance
.........................................................17
Audible Warnings and Indicators............90 Airbag Secondary Warning Audible
Warning.............................................................. 90
Automatic Transmission Audible Warning.............................................................. 90
Door Ajar Audible Warning................................ 91
Fasten Seatbelt Audible Warning................... 91
Headlamps On Audible Warning.................... 91
Key in Ignition Audible Warning....................... 91
Parking Brake On Audible Warning................91
Audio System
................................................352
General Information......................................... 352
Audio Unit Clock and Date Displays - Vehicles Without: SYNC 3
.....................358
Adjusting the Clock........................................... 358
Audio Unit - Vehicles With: SYNC 3
......................................................................356
Adjusting the Volume...................................... 356
Changing Radio Stations................................ 357
Pausing or Playing Media................................ 357
Scrolling Through the Menu Options.........357
Seek Down and Previous Track Button................................................................ 357
Seek Up and Next Track Button................... 357
Sound Settings................................................... 357
Switching the Audio Unit On and Off........356
Switching the Screen On and Off................357
Audio Unit - Vehicles Without: SYNC 3.......................................................................353
Adjusting the Volume....................................... 353
Changing Radio Stations................................ 354
Pausing or Playing Media............................... 356
Returning to the Previous Screen................356
Scrolling Through the Menu Options.........355
Seek Down and Previous Track Button............................................................... 356
Seek Up and Next Track Button.................. 356
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Vehicles Sold in Canada: Using Roadside
Assistance....................................................... 242
Vehicles Sold in the United States: Getting Roadside Assistance.................................... 241
Vehicles Sold in the United States: Using Roadside Assistance.................................... 241
Roadside Emergencies...............................241
Roof Racks and Load Carriers.................224 Maximum Load Weights................................. 224
Running-In See: Breaking-In................................................. 238
Running Out of Fuel.....................................153 Adding Fuel From a Portable Fuel
Container.......................................................... 153
Filling a Portable Fuel Container.................. 153
S
Safety Canopy ™
............................................46
Safety Precautions......................................148
Satellite Radio
..............................................359
Satellite Radio Electronic Serial Number
(ESN)................................................................ 360
Satellite Radio Reception Factors..............359
SiriusXM Satellite Radio Service.................359
Troubleshooting................................................ 360
Scheduled Maintenance Record...........424
Scheduled Maintenance
...........................416
Seatbelt Extension........................................38
Seatbelt Height Adjustment......................35
Seatbelt Reminder........................................36 Belt-Minder™........................................................ 36
Seatbelts...........................................................32 Principle of Operation......................................... 32
Seatbelt Warning Lamp and Indicator Chime..............................................................36
Conditions of operation..................................... 36
Seats...................................................................115
Security..............................................................70
Selective Catalytic Reductant System..........................................................160
Diesel Exhaust Fluid Guidelines................... 160
Filling the Diesel Exhaust Fluid Tank..........160
Filling the Diesel Exhaust Fluid Tank Using a Container....................................................... 162
Filling the Diesel Exhaust Fluid Tank Using a Fuel Station Pump...................................... 161Selective Catalytic Reductant System
Warning Lamp................................................ 163
Settings...........................................................386 911 Assist................................................................ 391
Ambient Lighting............................................... 398
Bluetooth............................................................. 388
Clock....................................................................... 387
Display................................................................... 399
General.................................................................. 396
Media Player........................................................ 387
Mobile Apps......................................................... 394
Navigation............................................................ 392
Phone
.................................................................... 388
Radio....................................................................... 391
Sound.................................................................... 386
Valet Mode.......................................................... 400
Vehicle................................................................... 398
Voice Control....................................................... 399
Wi-Fi & Hotspot................................................. 396
Side Airbags
.....................................................45
Side Sensing System..................................183 Object Distance Indicator............................... 184
Sitting in the Correct Position...................115
Sliding Door
.....................................................66
Snow Chains See: Using Snow Chains.................................. 315
Spare Wheel See: Changing a Road Wheel....................... 320
Special Notices
................................................14
New Vehicle Limited Warranty......................... 14
On Board Diagnostics Data Link Connector ............................................................ 14
Special Instructions.............................................. 14
Special Operating Conditions Scheduled Maintenance...............................................422
Speed Control See: Cruise Control............................................ 195
Speed Limiter
................................................202
Principle of Operation...................................... 202
Using the System.............................................. 202
Stability Control
.............................................177
Principle of Operation........................................ 177
Starter Switch See: Ignition Switch........................................... 134
Starting a Diesel Engine.............................142 Engine Warning Lamps.................................... 143
Failure to Start..................................................... 142
Glow Plug Indicator............................................ 143
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