2019 FORD TRANSIT CONNECT maintenance
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SUNA Products and/or Services are
intended as an aid to personal motoring
and travel planning, and do not provide
comprehensive or accurate information on
all occasions. On occasions, you may
experience additional delay as a result of
using SUNA Products and/or Services. You
acknowledge that it is not intended, or
suitable, for use in applications where time
of arrival or driving directions may impact
the safety of the public or yourself.
4. Use of SUNA Products and Services
while driving
You, and other authorised drivers of the
vehicle in which SUNA Products and/or
Services are available or installed and
active, remain at all times responsible for
observing all relevant laws and codes of
safe driving. In particular, you agree to only
actively operate SUNA Products and/or
Services when the Vehicle is at a complete
stop and it is safe to do so.
5. Service Continuity and Reception of
the SUNA Traffic Channel
We will use reasonable endeavours to
provide the SUNA Traffic Channel 24 hours
a day, 365 days a year. The SUNA Traffic
Channel may occasionally be unavailable
for technical reasons or for planned
maintenance. We will try to perform
maintenance at times when congestion is
light. We reserve the right to withdraw
SUNA Products and/or Services at any
time.
Also, we cannot assure the uninterrupted
reception of the SUNA Traffic Channel
RDS-TMC signal at any particular location.
6. Limitation of Liability
Neither Intelematics (nor its suppliers or
the manufacturer of your device (the
“Suppliers”)) shall be liable to you or to
any third party for any damages either
direct, indirect, incidental, consequential
or otherwise arising out of the use of or
inability to use SUNA Products and/or
Services even if Intelematics or a Supplier
has been advised of the possibility of such
damages. You also acknowledge that the
neither Intelematics nor any Supplier
guarantees nor make any warranties that
relate to the availability, accuracy or
completeness of SUNA Products and/or
Services, and to the extent which it is
lawful to do so, both Intelematics and each
Supplier excludes any warranties which
might otherwise be implied by any State
or Federal legislation in relation to SUNA
Products and/or Services.
7. Please Note
Great care has been taken in preparing this
manual. Constant product development
may mean that some information is not
entirely up-to-date. The information in this
document is subject to change without
notice.
DECLARATION OF CONFORMITY - VEHICLES WITHOUT: SYNC
3
Radio Frequency Statement IC Identification Number
FCC Identification Number
Component Name
3043A-AHUCHRFORD
NT8-AHUCHRFORD
Audio Unit
461
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Capacities and Specifications - 2.0L
Duratec-HE (MI4)/2.0L Flex
Fuel................................................................340
Air Conditioning System.................................. 341
Automatic Transmission................................ 344
Brake System...................................................... 343
Engine..................................................................... 341
Fuel Tank............................................................... 343
Grease.................................................................... 344
Locks...................................................................... 344
Washer Reservoir............................................... 343
Capacities and Specifications - 2.5L................................................................345
Air Conditioning System................................. 345
Automatic Transmission................................ 349
Brake System...................................................... 348
Engine.................................................................... 346
Fuel Tank.............................................................. 348
Grease.................................................................... 350
Locks...................................................................... 349
Washer Reservoir............................................... 348
Capacities and Specifications.................327
Cargo Nets......................................................222
Installing the Net................................................ 222
Removing the Net.............................................. 224
Car Wash See: Cleaning the Exterior............................... 287
Catalytic Converter
......................................159
On-Board Diagnostics System...................... 159
Changing a Bulb...........................................278 Central High Mounted Brake Lamp.............281
Front Fog Lamps............................................... 280
Headlamp............................................................. 278
Interior Lamps...................................................... 281
License Plate Lamp........................................... 281
Rear Lamps........................................................... 281
Side Direction Indicator.................................. 280
Changing a Fuse..........................................260 Fuse Types........................................................... 260
General Information......................................... 260
Passenger Compartment Fuse Box...........260
Changing a Road Wheel...........................320 Changing a Road Wheel................................... 321
Dissimilar Spare Wheel and Tire Assembly Information
..................................................... 320
Stowing the Flat or Spare Tire...................... 324
Changing the 12V Battery..........................273 Changing the Engine Air Filter - 2.0L
Duratec-HE (MI4)/2.0L Flex Fuel, 1.5L
Duratorq-TDCi Diesel
..............................283
Changing the Engine Air Filter - 2.5L.................................................................283
Changing the Front Wiper Blades..........275
Changing the Rear Wiper Blades - Vehicles With: Manual Liftgate
............275
Changing the Rear Wiper Blades - Vehicles With: Rear Cargo Doors
........276
Checking MyKey System Status..............60
Checking the Wiper Blades......................275
Child Restraint and Seatbelt Maintenance.................................................38
Child Restraint Positioning.........................28
Child Safety
.......................................................18
General Information............................................. 18
Child Safety Locks.........................................30 Left-Hand Side....................................................... 31
Right-Hand Side.................................................... 31
Cigar Lighter
.....................................................131
Cleaning Leather Seats..............................291
Cleaning Products.......................................286
Cleaning the Exterior..................................287 Cleaning the Headlamps................................ 287
Exterior Chrome Parts..................................... 288
Exterior Plastic Parts........................................ 288
Stripes or Graphics........................................... 288
Underbody........................................................... 288
Under Hood......................................................... 288
Cleaning the Instrument Panel and Instrument Cluster Lens
........................290
Cleaning the Interior...................................289 Fabric, Carpets, Cloth Seats, Headliners
and Floor Mats.............................................. 289
Instrument Cluster Screens, LCD Screens and Radio Screens....................................... 290
Leather Interior................................................... 290
Rear Windows.................................................... 290
Seatbelts.............................................................. 289
Storage Compartments, Cup Holders and Ashtrays........................................................... 290
Suede Micro Fiber Fabric................................ 290
Cleaning the Wheels..................................292
Cleaning the Windows and Wiper Blades...........................................................289
Clearing All MyKeys......................................60 MyKey Information Messages......................... 60
477
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Climate Control............................................108
Clock...................................................................94
Type 1........................................................................\
94
Type 2....................................................................... 94
Cold Weather Precautions.......................239
Connecting a Bluetooth Device - Vehicles Without: SYNC 3.....................358
Pairing a Device.................................................. 358
Coolant Check See: Engine Coolant Check........................... 268
Cornering Lamps
.............................................81
Crash Sensors and Airbag Indicator........47
Creating a MyKey - Vehicles With: Push Button Start
...................................................57
MyKey Information Messages......................... 58
Creating a MyKey - Vehicles Without: Push Button Start........................................57
MyKey Information Messages.......................... 57
Cross Traffic Alert..........................................211 False Alerts............................................................ 213
Switching the System Off and On................213
System Errors....................................................... 213
System Lights, Messages and Audible Alerts................................................................... 212
System Limitations............................................ 213
Using the System................................................. 211
Cruise Control................................................195 Principle of Operation....................................... 195
Cruise control See: Using Cruise Control................................ 195
Cup Holders....................................................133
Customer Assistance
..................................247
D
Data Recording
..................................................9
Comfort, Convenience and Entertainment
Data........................................................................\
11
Event Data................................................................. 11
Service Data............................................................ 10
Services That Third Parties Provide...............12
Services That We Provide.................................. 12
Vehicles With a Modem...................................... 12
Vehicles With SYNC............................................. 12
Declaration of Conformity - Vehicles With: SYNC 3..............................................462
Radio Frequency Statement......................... 462Declaration of Conformity - Vehicles
With: Wireless Accessory
Charging.......................................................462
Declaration of Conformity - Vehicles Without: SYNC 3
........................................461
Radio Frequency Statement.......................... 461
Diesel Particulate Filter..............................163 Diesel Particulate Filter Automatic
Regeneration................................................... 164
Diesel Particulate Filter Manual Regeneration................................................... 165
On-Board Diagnostics System...................... 163
Direction Indicators
.......................................82
Doors and Locks.............................................63
Drive Belt Routing - 1.5L Duratorq-TDCi Diesel............................................................284
Drive Belt Routing - 2.0L Duratec-HE (MI4)/2.0L Flex Fuel
...............................284
Drive Belt Routing - 2.5L...........................285
Driver Alert.....................................................203 Driver Alert System Display........................... 204
Driver Alert System Messages...................... 205
Driver Alert System Warnings....................... 203
Switching Driver Alert On or Off.................. 204
Driver and Passenger Airbags....................41 Children and Airbags........................................... 42
Proper Driver and Front Passenger Seating Adjustment......................................................... 41
Driver Knee Airbag
.........................................46
Driving Aids....................................................202
Driving Hints..................................................238
Driving Through Water
...............................239
E
Eco Mode
.........................................................213
Eco Mode System Display............................... 214
Principle of Operation....................................... 213
Economical Driving.....................................238
Electromagnetic Compatibility
..............434
Emission Law.................................................158 Noise Emissions Warranty, Prohibited
Tampering Acts and Maintenance..........159
Tampering With a Noise Control System............................................................... 158
End User License Agreement.................436 VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) ................................. 436
478
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Fuel Quality - E85.........................................152
Choosing the Right Fuel - Flex Fuel
Vehicles.............................................................. 152
Switching Between E85 and Gasoline............................................................. 153
Fuel Quality - Gasoline................................151 Choosing the Right Fuel.................................... 151
Fuel Shutoff
...................................................242
Ignition Switch.................................................... 242
Keyless Starting.................................................. 243
Fuse Box Locations.....................................254 Engine Compartment Fuse Box................... 254
Passenger Compartment Fuse Box............254
Fuses................................................................254
Fuse Specification Chart
..........................254
Engine Compartment Fuse Box................... 255
Passenger Compartment Fuse Box...........258
G
Gauges................................................................87 Engine Coolant Temperature Gauge............88
Fuel Gauge.............................................................. 87
Information Display............................................. 87
Gearbox See: Transmission.............................................. 169
General Information on Radio Frequencies....................................................51
General Maintenance Information........416 Multi-Point Inspection...................................... 418
Owner Checks and Services........................... 417
Protecting Your Investment........................... 416
Why Maintain Your Vehicle?.......................... 416
Why Maintain Your Vehicle at Your Dealership?...................................................... 416
Getting Assistance Outside the U.S. and Canada.........................................................250
Getting the Services You Need...............247 Away From Home.............................................. 247
Global Opening
..............................................84
H
Handbrake See: Parking Brake.............................................. 174
Hazard Flashers............................................242
Headlamp Adjusting See: Adjusting the Headlamps..................... 276Headlamp Exit Delay
...................................80
Headrest See: Head Restraints.......................................... 115
Head Restraints
..............................................115
Adjusting the Head Restraint.......................... 116
Heated Exterior Mirrors
................................113
Heated Rear Window...................................113
Heated Seats.................................................130
Heated Windshield........................................113
Heating See: Climate Control......................................... 108
Hill Start Assist..............................................174 Switching the System On and Off................175
Using Hill Start Assist........................................ 175
Hints on Controlling the Interior Climate - Vehicles With: Automatic
Temperature Control
..................................111
Defogging or Clearing the Windshield of
Thin Ice................................................................. 111
Defogging the Side Windows in Cold Weather............................................................... 111
General Hints.......................................................... 111
Quickly Cooling the Interior............................... 111
Recommended Settings for Cooling.............111
Recommended Settings for Heating.............111
Hints on Controlling the Interior Climate - Vehicles With: Manual Temperature
Control............................................................112
Defogging or Clearing the Windshield of Thin Ice................................................................ 112
Defogging the Side Windows in Cold Weather.............................................................. 112
General Hints......................................................... 112
Quickly Cooling the Interior.............................. 112
Quickly Heating the Interior............................. 112
Recommended Settings for Cooling............112
Recommended Settings for Heating............112
Hints on Driving With Anti-Lock Brakes.............................................................174
Home Screen
.................................................372
Hood Lock See: Opening and Closing the Hood...........261
I
Ignition Switch
...............................................134
In California (U.S. Only)............................248
480
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Information Displays.....................................92
General Information............................................ 92
Information Messages.................................94
Active Park Assist................................................. 95
Adaptive Cruise Control.................................... 95
Alarm........................................................................\
95
Automatic High Beam Control....................... 96
Auto-Start-Stop................................................... 96
Blind Spot Information and Cross Traffic Alert Systems.................................................... 97
Brake System......................................................... 97
Doors and Locks................................................... 98
Driver Alert.............................................................. 98
Engine...................................................................... 98
Fuel System........................................................... 99
Headlamps............................................................. 99
Hill Start Assist..................................................... 99
Lane Keeping System........................................ 99
Maintenance........................................................ 100
MyKey...................................................................... 101
Parking Aid............................................................. 101
Parking Brake....................................................... 102
Pre-Collision Assist............................................ 102
Rear Window Lock............................................. 102
Remote Control................................................... 102
Selective Catalytic Reductant System............................................................... 103
Stability Control.................................................. 105
Starting System.................................................. 105
Steering System................................................. 105
Tire Pressure Monitoring System.................106
Transmission ........................................................ 106
Wireless Accessory Charging......................... 107
Installing Child Restraints............................19 Child Restraints...................................................... 19
Using Lap and Shoulder Belts......................... 20
Using Lower Anchors and Tethers for Children (LATCH)............................................ 22
Using Tether Straps............................................. 24
Instrument Cluster.........................................87
Instrument Lighting Dimmer......................79
Instrument Panel Overview.........................17
Interior Lamps.................................................82 Courtesy Lamp...................................................... 82
Reading Lamps..................................................... 82
Interior Mirror - Vehicles With: Auto-Dimming Interior Mirror
.................85 Interior Mirror - Vehicles Without:
Auto-Dimming Interior Mirror
.................85
Introduction.........................................................7
J
Jump Starting the Vehicle........................243 Connecting the Jumper Cables.................... 243
Jump Starting...................................................... 244
Preparing Your Vehicle..................................... 243
Removing the Jumper Cables....................... 244
K
Keyless Entry
....................................................67
Disabled Keys........................................................ 68
General Information............................................ 67
Locking and Unlocking the Doors with the Key Blade........................................................... 68
Locking Your Vehicle........................................... 67
Passive Key............................................................. 67
Unlocking Your Vehicle...................................... 68
Keys and Remote Controls..........................51
L
Lane Keeping System
................................205
Lane Keeping System Display...................... 208
Lane Keeping System Messages.................209
Lane Keeping System Settings.................... 206
Lane Keeping System Warning Lamps and Indicators......................................................... 208
Switching Lane Keeping System On or Off...................................................................... 206
Liftgate...............................................................69
Lighting Control
..............................................78
Headlamp Flasher................................................ 79
High Beams............................................................ 78
Parking Lamps....................................................... 78
Lighting...............................................................78 General Information............................................ 78
Load Carriers See: Roof Racks and Load Carriers.............224
Load Carrying
.................................................221
Load Limit.......................................................225
Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles............................................................ 229
481
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Vehicle Loading - with and without a
Trailer................................................................. 225
Locking and Unlocking.................................63 Autolock.................................................................. 65
Autounlock............................................................. 65
Emergency Locking with the Key................... 65
Locking and Unlocking the Doors From Inside.................................................................... 63
Locking and Unlocking the Doors with the Key Blade........................................................... 64
Opening the Double Rear Doors..................... 63
Opening the Double Rear Doors From Inside................................................................... 66
Remote Control.................................................... 63
Smart Unlocks for Integrated Keyhead Transmitter........................................................ 64
Unlocking the Doors with the Interior Door Handles............................................................... 64
Luggage Anchor Points...............................221
Lug Nuts See: Changing a Road Wheel....................... 320
Lug Nuts..........................................................325
M
Maintenance..................................................261 General Information.......................................... 261
Manual Climate Control............................108
Directing Air to the Footwell Air
Vents.................................................................. 109
Directing Air to the Instrument Panel Air Vents.................................................................. 109
Directing Air to the Windshield Air Vents.................................................................. 109
Setting the Blower Motor Speed.................. 108
Setting the Temperature................................. 109
Switching Maximum Cooling On and Off....................................................................... 108
Switching Maximum Defrost On and Off....................................................................... 108
Switching the Air Conditioning On and Off....................................................................... 108
Switching the Climate Control On and Off....................................................................... 108
Switching the Recirculated Air On and Off....................................................................... 108
Manual Liftgate
..............................................69
Closing the Liftgate............................................. 69Opening the Liftgate...........................................
69
Unlocking the Liftgate........................................ 69
Manual Seats
...................................................117
Adjusting the Lumbar Support....................... 118
Adjusting the Seat Backrest............................ 118
Adjusting the Seat Height................................ 118
Moving the Seat Backward and Forward............................................................... 117
Single Passenger Seat....................................... 118
Message Center See: Information Displays................................. 92
Mirrors See: Windows and Mirrors................................ 83
Mobile Communications Equipment.......15
Motorcraft Parts - 1.5L Duratorq-TDCi Diesel............................................................330
Motorcraft Parts - 2.0L Duratec-HE (MI4)/2.0L Flex Fuel.................................331
Motorcraft Parts - 2.5L...............................332
MyKey Settings...............................................56 Configurable Settings......................................... 56
Non-Configurable Settings.............................. 56
MyKey Troubleshooting - Vehicles With: Push Button Start........................................61
What is an admin key?........................................ 61
Why can I not clear the MyKeys?.................... 61
Why can I not create a MyKey?....................... 61
Why can I not program a MyKey?................... 61
Why can I not start the engine with a MyKey?................................................................ 62
Why does the MyKey distance not accumulate?..................................................... 62
MyKey Troubleshooting - Vehicles Without: Push Button Start.....................61
What is an admin key?........................................ 61
Why can I not clear the MyKeys?.................... 61
Why can I not create a MyKey?....................... 61
Why can I not program a MyKey?................... 61
Why does the MyKey distance not accumulate?...................................................... 61
MyKey ™
.............................................................56
Principle of Operation........................................ 56
N
Navigation.......................................................381 Changing the Format of the Map................382
Live Traffic............................................................ 384
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Michelin Travel Guide.......................................
385
Navigation Map Updates................................ 385
Route Guidance................................................. 383
Setting a Destination........................................ 381
Zoom...................................................................... 382
Normal Scheduled Maintenance...........419 Intelligent Oil-Life Monitor™......................... 419
Maintenance Intervals..................................... 420
O
Oil Change Indicator Reset.......................267
Resetting the Oil Life Monitoring
System.............................................................. 267
Oil Check See: Engine Oil Check...................................... 266
Opening and Closing the Hood...............261 Closing the Hood............................................... 262
Opening the Hood.............................................. 261
Ordering Additional Owner's Literature......................................................252
Obtaining a French Owner ’s Manual..........252
Overhead Console........................................133 Rear Door Storage Compartment................133
P
Parking Aids
....................................................179
Principle of Operation....................................... 179
Parking Brake
..................................................174
Passive Anti-Theft System.........................70 Programming a Passive Key.............................. 71
Programming a Remote Flip Key................... 70
SecuriLock®........................................................... 70
Passive Key Backup Position.....................55
PATS See: Passive Anti-Theft System..................... 70
Perchlorate........................................................13
Personalized Settings..................................94 Measure Units....................................................... 94
Switching Chimes Off........................................ 94
Personal Safety System ™
..........................39
How Does the Personal Safety System
Work?.................................................................. 39
Phone...............................................................379 Android Auto........................................................ 381
Apple CarPlay..................................................... 380Pairing Your Cell Phone for the First
Time................................................................... 379
Text Messaging.................................................. 380
Using Your Cell Phone..................................... 380
Playing Media From a USB Device - Vehicles Without: SYNC 3......................361
Selecting the USB Device................................ 361
Supported Audio File Formats...................... 361
Post-Crash Alert System..........................245
Power Door Locks See: Locking and Unlocking............................. 63
Power Seats....................................................119
Power Windows - Vehicles With: One-Touch Open Driver Window.........84
One-Touch Open................................................. 84
Power Windows - Vehicles With: Rear Power Windows ..........................................83
Bounce-Back......................................................... 83
One-Touch Close................................................. 83
One-Touch Open................................................. 83
Rear Window Lock............................................... 83
Pre-Collision Assist
......................................215
Distance Alert....................................................... 217
Distance Indication............................................. 217
Pre-Collision Assist Information Messages.......................................................... 219
Pre-Collision Assist System Sensors..........218
Pre-Collision Assist Warning Lamp.............219
Programming a MyKey
.................................58
Protecting the Environment........................16
Puncture See: Changing a Road Wheel....................... 320
Push Button Ignition Switch.....................135 Failure to Start - Vehicles with Manual
Transmission................................................... 135
Fast Restart.......................................................... 136
Key Outside Vehicle Audible Warning.........137
Starting System Information Messages........................................................... 137
Starting The Engine - Vehicles with Automatic Transmission............................. 135
Starting The Engine - Vehicles with Manual Transmission................................................... 135
Stopping the Engine When Your Vehicle is Moving - Vehicles with Automatic
Transmission................................................... 136
483
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Stopping the Engine When Your Vehicle is
Moving - Vehicles with Manual
Transmission................................................... 136
Stopping the Engine When Your Vehicle is Stationary - Vehicles with Automatic
Transmission................................................... 136
Stopping the Engine When Your Vehicle is Stationary - Vehicles with Manual
Transmission................................................... 136
Switching the Ignition On to Accessory Mode................................................................... 135
Vehicles with a Diesel Engine......................... 135
R
Rear Parking Aid............................................179 Object Distance Indicator............................... 180
Rear Parking Aid Information Messages........................................................... 181
Rear Passenger Climate Controls............112 Adjusting the Blower Motor Speed...............113
Directing Air to the Footwell Air Vents.........113
Directing Air to the Overhead Air
Vents.................................................................... 113
Directing Air to the Overhead Air Vents and the Footwell Air Vents................................... 113
Switching the Rear Passenger Climate Controls On and Off....................................... 112
Rear Seats - Long Wheelbase, Vehicles With: 60/40 Split Second Row
Seating...........................................................127
Second Row Seats.............................................. 127
Third Row Seats.................................................. 128
Rear Seats - Long Wheelbase, Vehicles With: Second Row Dual Captain
Chairs.............................................................124
Second Row Seats............................................. 124
Third Row Seats.................................................. 125
Rear Seats - Short Wheelbase................120
Second Row Seats............................................. 120
Third Row Seats.................................................. 122
Rear Under Floor Storage..........................221 Adjustable Load Floor....................................... 221
Passenger Compartment Floor..................... 221
Rear View Camera........................................192 Switching the Rear View Camera Off.........194
Switching the Rear View Camera On..........193
Using the Display................................................ 193Vehicles With Parking Aid...............................
194
Rear View Camera See: Rear View Camera.................................... 192
Rear Window Wiper and Washers............77 Rear Window Washer.......................................... 77
Rear Window Wiper............................................. 77
Rear Wiper Blades See: Changing the Rear Wiper Blades -
Vehicles With: Manual Liftgate................275
See: Changing the Rear Wiper Blades - Vehicles With: Rear Cargo Doors.............276
Recommended Towing Weights.............231 Calculating the Maximum Loaded Trailer
Weight............................................................... 232
Reduced Engine Performance................238
Refueling..........................................................154 Refueling System Overview........................... 154
Refueling System Warning............................. 156
Refueling Your Vehicle...................................... 155
Remote Control - Vehicles With: Keyless Entry and Push Button Start....................51
Locating Your Vehicle......................................... 53
Removable Key Blade.......................................... 51
Replacing the Battery......................................... 52
Sounding the Panic Alarm................................ 53
Remote Control - Vehicles With: Remote Flip Key............................................................54
Locating Your Vehicle......................................... 55
Replacing the Battery......................................... 54
Sounding the Panic Alarm................................ 55
Repairing Minor Paint Damage...............292
Replacement Parts Recommendation........................................13
Collision Repairs.................................................... 14
Scheduled Maintenance and Mechanical Repairs.................................................................. 14
Warranty on Replacement Parts..................... 14
Replacing a Lost Key or Remote Control.............................................................55
Reporting Safety Defects (Canada Only)..............................................................252
Reporting Safety Defects (U.S. Only)..............................................................252
Roadside Assistance...................................241 Vehicles Sold in Canada: Getting Roadside
Assistance....................................................... 242
Vehicles Sold in Canada: Roadside Assistance Program Coverage.................242
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