
Doors and Locks
Locking and Unlocking
................................63
Sliding Door ....................................................
66
Keyless Entry ...................................................
67
Liftgate
Manual Liftgate .............................................
69
Security
Passive Anti-Theft System ........................
70
Anti-Theft Alarm ............................................
72
Steering Wheel
Adjusting the Steering Wheel ...................
74
Wipers and Washers
Windshield Wipers ........................................
75
Autowipers .......................................................
75
Windshield Washers ....................................
76
Rear Window Wiper and Washers ...........
77
Lighting
General Information .....................................
78
Lighting Control .............................................
78
Autolamps .......................................................
79
Instrument Lighting Dimmer .....................
79
Headlamp Exit Delay ..................................
80
Automatic High Beam Control ................
80
Front Fog Lamps ............................................
81
Cornering Lamps ............................................
81
Direction Indicators ......................................
82
Interior Lamps ................................................
82
Windows and Mirrors
Power Windows - Vehicles With: Rear Power Windows .......................................
83
Power Windows - Vehicles With: One-Touch Open Driver Window .......
84
Global Opening .............................................
84
Exterior Mirrors ...............................................
84Interior Mirror - Vehicles Without:
Auto-Dimming Interior Mirror ...............
85
Interior Mirror - Vehicles With: Auto-Dimming Interior Mirror ...............
85
Sun Shades .....................................................
85
Instrument Cluster
Gauges ..............................................................
87
Warning Lamps and Indicators ...............
88
Audible Warnings and Indicators ...........
90
Information Displays
General Information .....................................
92
Clock ..................................................................
94
Trip Computer ................................................
94
Personalized Settings .................................
94
Information Messages ................................
94
Climate Control
Manual Climate Control ...........................
108
Automatic Climate Control .....................
109
Hints on Controlling the Interior Climate - Vehicles With: Automatic
Temperature Control ................................
111
Hints on Controlling the Interior Climate - Vehicles With: Manual Temperature
Control ..........................................................
112
Rear Passenger Climate Controls ...........
112
Heated Windshield .......................................
113
Heated Rear Window ..................................
113
Heated Exterior Mirrors ...............................
113
Cabin Air Filter ................................................
113
Seats
Sitting in the Correct Position ..................
115
Head Restraints .............................................
115
Manual Seats ..................................................
117
Power Seats ...................................................
119
Rear Seats - Short Wheelbase ...............
120
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2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing Table of Contents

Horn control
Panic alarm
Parking aid
Parking brake
Power steering fluid
Power windows front/rear
Power window lockout
Requires registered technician
Safety alert
See Owner's Manual
See Service Manual
Service engine soon
Passenger airbag activated
Passenger airbag deactivated
Side airbag Shield the eyes
Stability control
Hill descent control
Trail control
Windshield wiping system
Windshield wash and wipe
DATA RECORDING WARNING: Do not connect wireless
plug-in devices to the data link connector.
Unauthorized third parties could gain
access to vehicle data and impair the
performance of safety related systems.
Only allow repair facilities that follow our
service and repair instructions to connect
their equipment to the data link connector.
We respect your privacy and are
committed to protecting it. The
information contained in this publication
was correct at the time of going to print
but as technology rapidly changes, we
recommend that you visit the regional Ford
website for the latest information.
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In the Event of a Crash
Not all crashes will deploy an airbag or
activate the fuel pump shut-off (the
triggers for 911 Assist). If a connected cell
phone sustains damage or loses its
connection to SYNC during a crash, SYNC
will search for and try to connect to a
previously paired cell phone; SYNC will
then attempt to call the emergency
services.
Before making the call:
•
SYNC provides a short window of time
(about 10 seconds) to cancel the call.
If you fail to cancel the call, SYNC
attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel."
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle is able
to talk with the operator. Be prepared to
provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
911 Assist May Not Work If
• Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phone(s) thrown from your vehicle
are the ones paired and connected to
the system. 911 Assist Privacy Notice
When you switch on 911 Assist, it may
disclose to emergency services that your
vehicle has been in a crash involving the
deployment of an airbag or activation of
the fuel pump shut-off. Certain versions or
updates to 911 Assist may also be capable
of electronically or verbally disclosing to
911 operators your vehicle location or other
details about your vehicle or crash to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not switch the feature on.
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2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing Automatic Crash Notification System

Stability Control
Description
Message
The system has malfunctioned. Have your vehicle checked
as soon as possible.
Service AdvanceTrac
Starting System Description
Message
Displays if you switch the ignition on and do not start the
engine.
Full Accessory Power
Active
A reminder to press the brake pedal when starting your
vehicle.
To START Press Brake
Displays if your vehicle fails to start.
Cranking Time Exceeded
The system does not detect a valid passive key inside your
vehicle.
No Key Detected
The system has malfunctioned. Have your vehicle checked
as soon as possible.
Starting System Fault
Displays if you switch the engine off and the system does not
detect a valid passive key inside your vehicle.
Restart Now or Key is
Needed
Steering System Description
Message
The system has malfunctioned. Stop your vehicle in a safe
place. Have your vehicle checked as soon as possible.
Steering Loss Stop
Safely
The system has malfunctioned. Have your vehicle checked
as soon as possible.
Steering Fault Service
Now
Steering Assist Fault
Service Required
Steering Lock Malfunc-
tion Service Now
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2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing Information Displays

Vehicles with an Ignition Key
1. Fully press the brake pedal.
Note:
Do not touch the accelerator pedal.
2. Turn the key to position III.
Note: The engine may continue cranking
for up to 15 seconds or until it starts.
Note: The engine takes longer to start at
lower temperatures. It may crank for several
seconds when very cold.
Vehicles with a Push Button
Ignition Switch
See
Push Button Ignition Switch (page
135).
Failure to Start
Vehicles with an Ignition Key
If you cannot start the engine after 3
attempts, wait 10 seconds and do the
following:
1. Fully press the brake pedal.
2. Apply the parking brake.
3. Shift into park (P).
4. Fully press the accelerator pedal and hold it there.
5. Turn the key to position
III until the
engine starts. Vehicles with a Push Button Ignition
Switch
See
Push Button Ignition Switch (page
135).
Automatic Engine Shutdown
For vehicles with a push button ignition
switch, the engine shuts down if it has been
idling for an extended period. The ignition
also turns off to save battery power.
Before your vehicle shuts down, a message
appears in the information display showing
a timer counting down. If you do not
intervene within 30 seconds, your vehicle
shuts down. Another message appears in
the information display to inform you that
your vehicle has shut down to save fuel.
Start your vehicle as normal.
Automatic Engine Shutdown Override
You can stop the shutdown, or reset the
timer, at any point before the 30-second
countdown has expired by doing any of the
following:
• Pressing the brake or accelerator pedal.
• Switching off the automatic engine
shutdown in the information display.
• Pressing the
OK or RESET button
during the 30-second countdown.
Switching the Automatic Engine Shutdown On or Off
To switch the automatic engine shutdown on or off, use the information display
controls on the steering wheel to select the following: Action
Menu Item
Press the menu button.
Settings
Press the
OK button.
Vehicle Settings
Press the
OK button.
Auto Engine Off
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Note:
You cannot permanently switch off
the automatic shutdown. If you switch it
off, it turns on each time you switch the
ignition on.
Stopping the Engine When Your
Vehicle is Stationary
Vehicles with an Ignition Key
1. Shift into park (P).
2. Turn the key to position 0.
3. Apply the parking brake.
Vehicles with a Push Button Ignition
Switch
See
Push Button Ignition Switch (page
135).
Stopping the Engine When Your
Vehicle is Moving WARNING:
Switching off the engine
when your vehicle is still moving results in
a significant decrease in braking
assistance. Higher effort is required to
apply the brakes and to stop your vehicle.
A significant decrease in steering
assistance could also occur. The steering
does not lock, but higher effort could be
required to steer your vehicle. When you
switch the ignition off, some electrical
circuits, for example airbags, also turn off.
If you unintentionally switch the ignition
off, shift into neutral (N) and restart the
engine.
Vehicles with an Ignition Key
1. Shift into neutral and use the brakes to
bring your vehicle to a safe stop.
2. Shift into park (P).
3. Turn the key to position
0.
4. Apply the parking brake. Vehicles with a Push Button Ignition
Switch
See
Push Button Ignition Switch (page
135).
Guarding Against Exhaust Fumes WARNING: Exhaust leaks may result
in entry of harmful and potentially lethal
fumes into the passenger compartment.
If you smell exhaust fumes inside your
vehicle, have your vehicle inspected
immediately. Do not drive if you smell
exhaust fumes.
Important Ventilating Information
If you stop your vehicle and then leave the
engine idling for long periods, we
recommend that you do one of the
following:
• Open the windows at least 1 in (3 cm).
• Set your climate control to outside air.
Engine Warning Lamps Malfunction Indicator Lamp
Check Engine
If it illuminates when the engine is running
this indicates a malfunction. The On Board
Diagnostics system has detected a
malfunction of the vehicle emission control
system.
If it flashes, engine misfire may be
occurring. Increased exhaust gas
temperatures could damage the catalytic
converter or other vehicle components.
Avoid heavy acceleration and deceleration
and have your vehicle immediately
serviced. Powertrain Warning Lamp
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2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing Starting and Stopping the Engine

Vehicles with Keyless Start
See Push Button Ignition Switch (page
135).
Failure to Start
Vehicles with an Ignition Key
If the engine does not crank when the
ignition key is turned to position III:
1. Fully press the brake pedal.
2. Turn the key to position III until the engine has started.
Note: The total cranking time without
engine start is limited to prevent the starter
motor overheating. That limit is a function
of number of crank attempts and duration.
Once the limit is exceded, further cranking
is inhibited until after a period of time, for
example 15 to 30 minutes.
Vehicles with Keyless Start
See
Push Button Ignition Switch (page
135).
Automatic Shutdown
This feature automatically shuts down
your vehicle if it has been idling for an
extended period. The ignition also turns
off in order to save battery power. Before
your vehicle shuts down, a message
appears in the information display showing
a timer counting down from 30 seconds.
If you do not intervene within 30 seconds,
your vehicle shuts down. Another message
appears in the information display to
inform you that your vehicle has shut down
in order to save fuel. Start your vehicle as
you normally do.
Automatic Shutdown Override
Note: You cannot permanently switch off
the automatic shutdown feature. If you
switch it off, it turns on each time you switch
the ignition on. You can stop the shutdown, or reset the
timer, at any point before the 30-second
countdown has expired by doing any of the
following:
•
You can reset the timer by interacting
with your vehicle (such as pressing the
brake pedal or accelerator pedal).
• You can temporarily switch off the
shutdown feature any time the ignition
is on (for the current ignition cycle
only). Use the information display to
do so. See
Information Displays
(page 92).
• During the countdown before
shutdown, you are prompted to press
OK or RESET (depending on your type
of information display) to temporarily
switch the feature off (for the current
ignition cycle only).
Stopping the Engine When Your
Vehicle is Stationary
Vehicles with an Ignition Key
1. Shift into park (P).
2. Turn the key to position
0.
3. Apply the parking brake.
Vehicles with Keyless Start
See
Push Button Ignition Switch (page
135).
Stopping the Engine When Your
Vehicle is Moving WARNING:
Switching off the engine
when your vehicle is still moving results in
a significant decrease in braking
assistance. Higher effort is required to
apply the brakes and to stop your vehicle.
A significant decrease in steering
assistance could also occur. The steering
does not lock, but higher effort could be
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2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing Starting and Stopping the Engine

AUTO-START-STOP
WARNING: Always switch the
ignition off and fully apply the parking
brake before carrying out any maintenance
or leaving your vehicle. Failure to follow
this instruction could result in personal
injury or death if the engine restarts.
Principle of Operation
The system is designed to help reduce fuel
consumption and CO 2 emissions by
stopping the engine when it is idling, for
example at traffic lights. Your vehicle has
an enhanced starter motor that is designed
for an increased number of engine starts.
The system does not stop the engine under
certain conditions, for example:
• If you have opened the driver door.
• If you have unfastened the driver
seatbelt.
• If your vehicle is at high altitude.
• If you have switched the heated
windshield on.
• If you have shifted into manual (M).
• If your vehicle is on a steep grade.
• If the engine is warming up.
• If the outside temperature is too low
or too high.
• If the battery charge is low or the
battery temperature is outside the
optimal operating range.
• To maintain the interior climate or
reduce fogging.
• If you have turned the steering more
than 270 degrees. The system restarts the engine under
certain conditions, for example:
•
If you have opened the driver door.
• If you have unfastened the driver
seatbelt.
• If you switch the heated windshield on.
• If you switch maximum defrost on.
• If you turn the steering wheel.
• If your vehicle starts to roll downhill in
neutral.
• To maintain adequate brake
assistance.
• To maintain the interior climate or
reduce fogging.
Note: The blower motor speed could
change when the system restarts the engine.
Using Auto-Start-Stop WARNING: Apply the parking brake
and shift into park (P) before leaving your
vehicle.
Stopping the Engine
Stop your vehicle and keep your foot on
the brake pedal and the transmission in
drive (D).
Note: The engine stops if you shift into park
(P) or neutral (N) regardless of whether you
have your foot on the brake pedal or not.
Note: Power assist steering turns off when
the engine is off.
Restarting the Engine
• Release the brake pedal.
• Press the accelerator pedal.
• Shift into drive (D), reverse (R) or
manual (M).
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2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing Unique Driving Characteristics