Roadside Emergencies
Roadside Assistance
..................................210
Hazard Flashers .............................................
211
Fuel Shutoff ....................................................
211
Jump Starting the Vehicle .........................
212
Post-Crash Alert System ..........................
214
Transporting the Vehicle ...........................
214
Customer Assistance
Getting the Services You Need ...............
216
In California (U.S. Only) .............................
217
The Better Business Bureau (BBB) Auto Line Program (U.S. Only) .....................
218
Utilizing the Mediation/Arbitration Program (Canada Only) .......................
219
Getting Assistance Outside the U.S. and Canada ........................................................
219
Ordering Additional Owner's Literature ........................................................................\
.
221
Reporting Safety Defects (U.S. Only) ........................................................................\
.
221
Reporting Safety Defects (Canada Only) ........................................................................\
.
221
Fuses
Fuse Specification Chart ..........................
223
Changing a Fuse ..........................................
232
Maintenance
General Information ..................................
234
Opening and Closing the Hood .............
234
Under Hood Overview - 3.5L Duratec ........................................................................\
235
Under Hood Overview - 3.5L Ecoboost™ ........................................................................\
.
237
Engine Oil Dipstick - 3.5L Duratec/3.5L Ecoboost™ ...............................................
238
Engine Oil Check .........................................
238
Oil Change Indicator Reset .....................
239
Engine Coolant Check ..............................
240
Automatic Transmission Fluid Check - 3.5L Duratec/3.5L Ecoboost™ .........
244Brake Fluid Check
.......................................
247
Power Steering Fluid Check ...................
248
Washer Fluid Check ...................................
248
Fuel Filter .......................................................
248
Changing the 12V Battery ........................
248
Checking the Wiper Blades ....................
250
Changing the Wiper Blades .....................
251
Adjusting the Headlamps .........................
251
Changing a Bulb ..........................................
252
Changing the Engine Air Filter ................
253
Vehicle Care
General Information ..................................
255
Cleaning Products ......................................
255
Cleaning the Exterior .................................
255
Waxing .............................................................
257
Cleaning the Engine ...................................
257
Cleaning the Windows and Wiper Blades ........................................................................\
257
Cleaning the Interior ..................................
258
Cleaning the Instrument Panel and Instrument Cluster Lens ......................
258
Cleaning Leather Seats ............................
259
Repairing Minor Paint Damage .............
260
Cleaning the Wheels .................................
260
Vehicle Storage ...........................................
260
Wheels and Tires
General Information ..................................
263
Tire Sealant and Inflator Kit ...................
263
Tire Care .........................................................
269
Using Summer Tires ..................................
282
Using Snow Chains ....................................
282
Tire Pressure Monitoring System ..........
283
Changing a Road Wheel ..........................
287
Technical Specifications ...........................
291
4
Taurus (CPH) Canada/United States of America, enUSA, Edition date: 201806, First-Printing Table of Contents
USING ALL-WHEEL DRIVE
All-wheel drive uses all four wheels to
power the vehicle. This increases traction,
enabling you to drive over terrain and road
conditions that a conventional two-wheel
drive vehicle cannot. The AWD system is
active all the time and requires no input
from the operator.
Note:
Your AWD vehicle is not intended for
off-road use. The AWD feature gives your
vehicle some limited off-road capabilities
in which driving surfaces are relatively level,
obstruction-free and otherwise similar to
normal on-road driving conditions.
Operating your vehicle under other than
those conditions could subject the vehicle
to excessive stress which might result in
damage which is not covered under your
warranty.
Note: The Power Transfer Unit (PTU) in
Taurus SHO™ performance package
vehicles does not require any normal
scheduled maintenance. The system is
electronically monitored and notifies the
driver of required service by displaying the
message Change AWD Power Transfer
Unit Lube in the information display. The
PTU lubricant will be more likely to require
a fluid change if the vehicle has experienced
extended periods of extreme or severe duty
cycle driving. Do not check or change the
PTU lubricant unless the unit shows signs
of leakage or a message indicating required
service is displayed. Contact an authorized
dealer for service if the PTU was submerged
in water and to reset the PTU lube life
monitor. Note:
When an AWD system fault is
present, the warning
Check AWD displays
in the information display. The AWD system
is not functioning correctly and defaulted
to front-wheel drive. When this warning
displays, have your vehicle serviced at an
authorized dealer.
Note: The
AWD OFF message may also
appear in the information display if the AWD
system overheats and defaults to
front-wheel drive. This may occur if the
vehicle is operated in extreme conditions
with excessive wheel slip, such as deep
sand. To resume normal AWD function as
soon as possible, stop the vehicle in a safe
location and stop the engine for at least 10
minutes. After the engine has been
restarted and the AWD system has
adequately cooled, the AWD OFF message
will turn off and normal AWD function
returns. If the engine is not stopped, the
AWD OFF
message turns off when the
system cools and normal AWD function
returns.
153
Taurus (CPH) Canada/United States of America, enUSA, Edition date: 201806, First-Printing All-Wheel Drive
(If Equipped)
SiriusXM Satellite Radio Service
Note:
SiriusXM reserves the unrestricted
right to change, rearrange, add or delete
programming including canceling, moving
or adding particular channels, and its prices,
at any time, with or without notice to you.
Ford Motor Company shall not be
responsible for any such programming
changes. SiriusXM satellite radio is a
subscription-based satellite radio service
that broadcasts a variety of music, sports,
news, weather, traffic and entertainment
programming. Your factory-installed
SiriusXM satellite radio system includes
hardware and a limited subscription term,
which begins on the date of sale or lease
of your vehicle. See an authorized dealer
for availability.
For more information on extended
subscription terms (a service fee is
required), the online media player and a
complete list of SiriusXM satellite radio
channels, and other features, please visit
www.siriusxm.com in the United States,
www.siriusxm.ca in Canada, or call
SiriusXM at 1-888-539-7474.
Satellite Radio Electronic Serial
Number (ESN)
You need your ESN to activate, modify or
track your satellite radio account. When in
satellite radio mode, tune to channel 0.
Troubleshooting Action
Condition
Message
No action required. This
message should disappear
shortly.
Radio requires more than
two seconds to produce
audio for the selected
channel.
Acquiring\b
If this message does not
clear shortly, or with an igni-
tion key cycle, your receiver
may have a fault. See an
authorized dealer for service.
There is an internal module
or system failure present.
Satellite antenna fault
SIRIUS system failure
Tune to another channel or
choose another preset.
The channel is no longer
available.
Invalid Channel
Contact SiriusXM at 1-888-
539-7474 to subscribe to
the channel, or tune to
another channel.
Your subscription does not
include this channel.
Unsubscribed Channel
317
Taurus (CPH) Canada/United States of America, enUSA, Edition date: 201806, First-Printing Audio SystemE208625
PHONE ACCEPT: Press to answer a call
or switch between calls.
PHONE REJECT:
Press to end a call or
reject an incoming call.
Note: On some models, SEEK NEXT
may
be combined with PHONE REJECT and
SEEK PREVIOUS may be combined with
PHONE ACCEPT.
M:
Touch the control repeatedly to switch
between media sources (modes).
See
Steering Wheel (page 64).
Using the Controls on the Bezel
Depending on your vehicle and option
package, you may also have these controls
on your instrument panel:
• Power:
Switch the audio system on
and off.
• VOL:
Control the volume of playing
audio.
• Seek
and Tune: Use as you normally
would in audio modes.
• Eject:
Eject a CD from the audio
system.
• SOURCE
or MEDIA: Press repeatedly
to advance through available media
modes.
• SOUND:
Press to access the Sound
menu where you can adjust sound and
other audio settings.
• 1-6:
Press and hold to store or press to
select an AM, FM or SIRIUS memory
preset. See Audio System (page 308).
• DISP:
Switch the display on or off. You
can also touch the screen to switch the
display back on.
• Temperature, fan and climate
control buttons:
Control the
temperature, fan speed or settings of
the climate control system. See
Climate Control
(page 105). 911 Assist
(If Equipped) WARNING:
Unless the 911 Assist
setting is set on before a crash, the
system will not dial for help which could
delay response time, potentially
increasing the risk of serious injury or
death after a crash. WARNING:
Do not wait for 911
Assist to make an emergency call if you
can do it yourself. Dial emergency
services immediately to avoid delayed
response time which could increase the
risk of serious injury or death after a
crash. If you do not hear 911 Assist within
five seconds of the crash, the system or
phone may be damaged or
non-functional. WARNING:
Always place your
phone in a secure location in your vehicle
so it does not become a projectile or get
damaged in a crash. Failure to do so may
cause serious injury to someone or
damage the phone which could prevent
911 Assist from working properly.
Note: The SYNC 911 Assist feature must be
set on before the incident.
Note: The SYNC 911 Assist feature only
operates in the U.S., Canada or in a territory
in which 911 is the emergency number.
Note: Before setting this feature on, make
sure that you read the 911 Assist Privacy
Notice later in this section for important
information.
Note: If any user sets 911 Assist to on or off,
that setting applies for all paired phones. If
911 Assist is switched off and the phone is
connected to SYNC, an icon displays on the
status bar.
367
Taurus (CPH) Canada/United States of America, enUSA, Edition date: 201806, First-Printing SYNC™ 3
There are two preset banks available for
AM and three banks for FM. To access
additional presets, tap the preset button.
The indicator on the preset button shows
which bank of presets you are currently
viewing.
SiriusXM® Satellite Radio (If
Activated)
Note:
This feature may not be available in
all markets and requires an active
subscription. SiriusXM satellite radio is a
subscription-based satellite radio service
that broadcasts a variety of music, sports,
news, weather, traffic and entertainment
programming. Your factory-installed
SiriusXM satellite radio system includes
hardware and a limited subscription term
that begins on the date of sale or lease of
your vehicle. See an authorized dealer for
availability.
For more information on extended
subscription terms (a service fee is
required), the online media player and a
list of SiriusXM satellite radio channels,
and other features, please visit
www.siriusxm.com in the United States,
www.siriusxm.ca in Canada, or call
SiriusXM at 1-888-539-7474.
Note:
SiriusXM reserves the unrestricted
right to change, rearrange, add or delete
programming. This includes canceling,
moving or adding particular channels, and
its prices, at any time, with or without notice
to you. We are not responsible for any such
programming changes.
Note: This receiver includes the eCos
real-time operating system. eCos is
published under the eCos License.
The following buttons are available for SiriusXM: Action and Description
Menu Item
Touch this button to see a list of available stations.
Browse
A pop-up appears, allowing you to type in the call numbers of
a station.
Direct Tune
Once you enter the stations call numbers, you can select:The system tunes to the station you select.
Enter
You exit the pop-up and the current station
continues to play.
Cancel
You can press the backspace button to delete the previous
number.
383
Taurus (CPH) Canada/United States of America, enUSA, Edition date: 201806, First-Printing SYNC™ 3E234451
Troubleshooting Tips
Action
Cause
Message
No action required. This
message should disappear
shortly.
Radio requires more than two
seconds to produce audio for
the selected channel.
Acquiring Signal
If this message does not clear
shortly, or with an ignition key
cycle, your receiver may have
a fault. See an authorized
dealer for service.
There is an internal module or
system failure present.
Satellite antenna fault
SIRIUS system failure
Tune to another channel or
choose another preset.
The channel is no longer avail-
able.
Invalid Channel
Contact SiriusXM at 1-888-
539-7474 to subscribe to the
channel, or tune to another
channel.
Your subscription does not
include this channel.
Unsubscribed Channel
The signal is blocked. When
you move into an open area,
the signal should return.
The signal is lost from the Siri-
usXM satellite or SiriusXM
tower to your vehicle antenna.
Satellite acquiring
signal\b
No action required. The
process may take up to three
minutes.
Update of channel program-
ming in progress.
Updating\b
Contact SiriusXM at 1-888-
539-7474 to resolve subscrip-
tion issues.
Your satellite service is no
longer available.
Questions? Call 1-
888-539-7474
Use the channel guide to turn
off the Lock or Skip function on
that station.
All the channels in the selected
category are either skipped or
locked.
None found. Check
channel guide.
No action required.
SiriusXM has updated the
channels available for your
vehicle.
SIRIUS Subscription
updated
HD Radio ™ Information (If
Available)
Note: This feature may not be available in
all markets. To activate HD radio, please see the Radio
Settings in the Settings Chapter. See
Settings (page 410).
Note: HD Radio broadcasts are not
available in all markets.
385
Taurus (CPH) Canada/United States of America, enUSA, Edition date: 201806, First-Printing SYNC™ 3
Potential Station Issues
Action
Cause
Issues
No action required. The station
is not available in your current
location.
The previously stored multicast
preset or direct tune is not
available in your current recep-
tion area.
Cannot access HD2 or
HD3 multicast channel
when recalling a preset
or from a direct tune.
Fill out the station issue form.1
Data service issue by the radio
broadcaster.
Text information does
not match currently
playing audio.
Fill out the station issue form.
1
Data service issue by the radio
broadcaster.
There is no text
information shown for
currently selected
frequency.
1 You can find the form here: Website
http://hdradio.com/stations/feedback
HD Radio Technology manufactured under
license from iBiquity Digital Corporation
and foreign patents. HD Radio and the HD
and HD Radio logos are proprietary
trademarks of DTS. The vehicle
manufacturer and DTS are not responsible
for the content sent using HD Radio
technology. Content may be changed,
added or deleted at any time at the station
owner's discretion. CD (If equipped)
Once you select this option, the system
returns you to the main audio screen.
The current audio information appears on
the screen.
The following buttons are also available: Function
Button
You can use the browse button to select a track.
Browse
Select this button and a small number one displays to indicate
the track is set to repeat.
Repeat
388
Taurus (CPH) Canada/United States of America, enUSA, Edition date: 201806, First-Printing SYNC™ 3
Cell phone issues
Possible solution
Possible cause
Issue
Switch the auto download setting off.
Check your cell phone's compatibility.
This is a cell phone-
dependent feature.
Text messaging
is not working
on SYNC 3. Try switching your cell phone off, resetting
it or removing the battery, then try again.
Possible cell phone
malfunction.
iPhone
•Go to your cell phone's Settings.
• Go to the Bluetooth Menu.
• Press the blue circle to the right of the
device named with your vehicle make
and model to enter the next menu.
• Turn Show Notifications on.
• Disconnect then reconnect your iPhone
from the SYNC 3 system to activate this
settings update.
Your iPhone is now set up to forward
incoming text messages to SYNC 3.
Repeat these steps for every other SYNC 3
vehicle that you connect. Your iPhone will
only forward incoming text messages to
SYNC 3 if the iPhone is not unlocked in the
messaging application.
Replying to text messages using SYNC 3 is
not supported by iPhone.
Text messages from WhatsApp and Face-
book Messenger are not supported.
Your cell phone must support downloading
text messages through Bluetooth to receive
incoming text messages.
This is a cell phone-
dependent feature.
Audible text
messages do
not work on my
cell phone. Because each cell phone is different, refer
to your device's manual for the specific cell
phone you are pairing. In fact, there can be
differences between cell phones due to
brand, model, service provider and software
version.
This is a cell phone limita-
tion.
426
Taurus (CPH) Canada/United States of America, enUSA, Edition date: 201806, First-Printing SYNC™ 3