2019 FORD TAURUS ad blue

USB and Bluetooth Stereo issues
Possible solution
Possible cause
Issue
Disconnect the device from SYNC 3. Try
switching your device off, resetting it or
removing the battery, then reconnect it to
SYNC 3.
Possible device malfunc-
tion.
I am having
trouble
connecting my
device. Make sure you are using the manufacturer's
cable.
Make sure to correctly insert the USB cable
into the device and your vehicle's USB port.
Make sure that the device does not have
an auto-install program or active security
settings.
Make sure your device is unlocked before
connecting it to SYNC 3.
The device has a lock
screen enabled.
Make sure you are not leaving the device in
your vehicle during very hot or cold
temperatures.
This is a device limitation.
SYNC 3 does
not recognize
my device when
I start my
vehicle.
Make sure you connect the device to SYNC
3 and that you have started the media
player on your device.
This is a device-
dependent feature.
Bluetooth audio
does not
stream. The device is not
connected.
Try switching your device off, resetting it or
removing the battery, then reconnect it to
SYNC 3.
The device is in a bad
state.
Make sure that all song details are popu-
lated.
Your music files may not
contain the correct artist,
song title, album or genre
information.
SYNC 3 does
not recognize
music that is on
my device. Try replacing the corrupt file with a new
version.
The file may be
corrupted.
Some devices require you to change the
USB settings from mass storage to media
transfer protocol class.
The song may have
copyright protection that
does not allow it to play.
427
Taurus (CPH) Canada/United States of America, enUSA, Edition date: 201806, First-Printing SYNC™ 3

USB and Bluetooth Stereo issues
Possible solution
Possible cause
Issue
Convert the file to a supported format. See
Entertainment (page 381).
The file format is not
supported by SYNC 3.
Update media index. See
Settings (page
410).
The device needs to be
re-indexed.
Make sure your device is unlocked before
connecting it to SYNC 3.
The device has a lock
screen enabled.
Disconnect the device from SYNC 3. Try
switching your device off, resetting it or
removing the battery, then connect it back
to SYNC 3.
This is a device limitation.
When I connect
my device, I
sometimes do
not hear any
sound. To listen to Apple devices through USB,
select AirPlay from the devices Control
Center, then select Dock Connector.
To listen to Apple devices through
Bluetooth Stereo, select AirPlay from the
devices Control Center, then select SYNC.
Connect a compatible device or media
player.
The device or media
player is incompatible.
SYNC 3 does
not display the
song informa-
tion, repeat, or
shuffle buttons. Wi-Fi Access Point issues
Possible solution
Possible cause
Issue
Verify password.
Password error.
Failed connec-
tion.
Check for a poor Wi-Fi signal.
Weak signal.
Use a unique name for your SSID, don ’t use
the default name unless it contains a
unique identifier, such as part of the MAC
address.
Multiple Access points
within range with the
same SSID.
428
Taurus (CPH) Canada/United States of America, enUSA, Edition date: 201806, First-Printing SYNC™ 3

Wi-Fi Access Point issues
Possible solution
Possible cause
Issue
Position the vehicle close to the access
point with the front of the vehicle facing the
access point direction and remove
obstacles if possible. Other Wi-Fi,
Bluetooth, microwave and cordless phones
may cause interference.
Weak signal probably
due to distance from the
access point, obstruction
or high interference.
Disconnecting
after successful
connection.
If the vehicle is equipped with heated
windshield, try positioning the vehicle so
that the windshield is not facing the access
point. If you have metallic window tinting
but not on the windshield, position the
vehicle to face the access point. If all
windows are tinted, you can open the
windows in the direction of the access point
if that is feasible.
There may be an
obstruction between
SYNC 3 and the access
point.
Poor signal seen
by SYNC 3
despite being
near a access
point.
Try to remove other obstructions that may
impact signal quality such as opening the
garage door.
Please set the network to visible and try
again.
The access point was
defined as a hidden
network.
An access point
is not listed in
the list of avail-
able networks.
429
Taurus (CPH) Canada/United States of America, enUSA, Edition date: 201806, First-Printing SYNC™ 3

AppLink Issues
Possible solution(s)
Possible cause(s)
Issue
Switch Bluetooth off and then on to reset
it on your phone. If you are in your vehicle,
SYNC 3 should be able to automatically re-
connect to your phone if you press the
"Phone" button.
There is a Bluetooth issue
on some older versions
of the Android operating
system that may cause
apps that were found on
your previous vehicle
drive to not be found
again if you did not
switch Bluetooth off.
My Android
phone is
connected, my
app(s) are
running, I
restarted them,
but I still cannot
find any apps.
Unplug the USB cable from the phone, wait
a moment, and plug the USB cable back in
to the phone. After a few seconds, the app
should appear in SYNC 3's Mobile Apps
Menu. If not, "Force Close" the application
and restart it.
You may need to reset
the USB connection to
SYNC 3.
My iPhone is
connected, my
app is running, I
restarted the
app but I still
cannot find it on
SYNC 3.
Increase the Bluetooth volume of the
device by using the device's volume control
buttons which are most often found on the
side of the device.
The Bluetooth volume on
the phone may be low.
I have an
Android phone.
I found and
started my
media app on
SYNC 3, but
there is no
sound or the
sound is very
low.
Force close or uninstall the apps you do not
want SYNC 3 to find. If the app has a "Ford
SYNC" setting, disable that setting in the
app's settings menu on the phone.
Some Android devices
have a limited number of
Bluetooth ports that
apps can use to connect.
If you have more AppLink
apps on your phone than
the number of available
Bluetooth ports, you will
not see all of your apps
listed in the SYNC 3
mobile apps menu.
I can only see
some of the
AppLink apps
running on my
phone listed in
the SYNC 3
Mobile Apps
Menu.
432
Taurus (CPH) Canada/United States of America, enUSA, Edition date: 201806, First-Printing SYNC™ 3

General
Possible solution
Possible cause
Issue
SYNC 3 only supports four languages in a
single module for text display, voice control
and voice prompts. The country where you
bought your vehicle dictates the four
languages based on the most popular
languages spoken. If the selected language
is not available, SYNC 3 remains in the
current active language.
SYNC 3 does not support
the currently selected
language for the instru-
ment cluster and inform-
ation and entertainment
display.
The language
selected for the
instrument
cluster and
information and
entertainment
display does not
match the
SYNC 3
SYNC 3 offers several new voice control
features for a wide range of languages.
Dialing a contact name directly from the
phonebook without pre-recording (for
example,
“call John Smith ”) or selecting a
track, artist, album, genre or playlist directly
from your media player (for example, "play
artist Madonna").
language
(phone, USB,
Bluetooth
audio, voice
control and
voice prompts). SYNC 3 System Reset
The system has a System Reset feature that can be performed if the function of a SYNC
3 feature is lost. This reset is intended to restore functionality and will not erase any
information previously stored in the system (such as paired devices, phonebook, call
history, text messages, or user settings). To perform a System Reset, press and hold
the Seek Up (>>|) button while pressing and holding the Radio Power button. After
approximately 5 seconds the screen will go black. Allow 1-2 minutes for the system
reset to complete. You may then resume using the SYNC 3 system.
For additional assistance with SYNC 3
troubleshooting, refer to the regional Ford
or Lincoln website.
437
Taurus (CPH) Canada/United States of America, enUSA, Edition date: 201806, First-Printing SYNC™ 3

For a complete listing of the accessories
that are available for your vehicle, please
contact your authorized dealer or visit the
online store web site:
Web address (United States)
www.Accessories.Ford.com Web address (Canada)
www.Accessories.Ford.ca
We will repair or replace any properly
authorized dealer-installed Ford Original
Accessory found to be defective in
factory-supplied materials or workmanship
during the warranty period, as well as any
component damaged by the defective
accessories.
We will warrant your Ford Original
Accessory through the warranty that
provides the greatest benefit:
• 24 months, unlimited mileage.
• The remainder of your new vehicle
limited warranty.
Contact an authorized dealer for details
and a copy of the warranty.
Exterior Style
• Chrome mirror caps.
• Hood deflector*.
• Moon roof deflector.
• Rear spoiler.
• Side window deflector*.
• Splash guards.
Interior Style
• All-weather floor mats.
• Ambient lighting.
• Carpeted floor mats. •
Sport pedals.
• Table cradle*.
Lifestyle
• Ash cup (smoker's package).
• Bluetooth speakers*.
• Car cover*.
• Cargo area protector.
• Cargo net.
• Cargo organization and management.
• Rear seat entertainment*.
Peace of Mind
• Bumper-mounted parking sensors*.
• First aid kit*.
• Locking fuel plug.
• Remote start.
• Roadside assistance kits*.
• Vehicle security system.
• Wheel locks.
*Ford Licensed Accessories. The accessory
manufacturer designs, develops and
therefore warrants Ford Licensed
Accessories, and does not design or test
these accessories to Ford Motor Company
engineering requirements. Contact an
authorized Ford dealer for the
manufacturer ’s limited warranty details,
and request a copy of the Ford Licensed
Accessories product limited warranty from
the accessory manufacturer.
438
Taurus (CPH) Canada/United States of America, enUSA, Edition date: 201806, First-Printing Accessories

Engine Specifications - 3.5L
Duratec.........................................................293
Drivebelt Routing............................................... 293
Engine Specifications - 3.5L Ecoboost™.................................................293
Drivebelt Routing............................................... 294
Entertainment...............................................381 AM/FM Radio...................................................... 382
Apps....................................................................... 390
Bluetooth Stereo or USB................................ 389
CD (If equipped)................................................ 388
HD Radio ™ Information (If
Available)........................................................ 385
SiriusXM® Satellite Radio (If Activated)........................................................ 383
Sources.................................................................. 382
Supported Media Players, Formats and Metadata Information................................ 390
USB Ports............................................................. 390
Environment......................................................14
Essential Towing Checks..........................204 Before Towing a Trailer.................................... 205
Hitches.................................................................. 204
Launching or Retrieving a Boat or Personal Watercraft (PWC)........................................ 205
Safety Chains...................................................... 204
Trailer Brakes...................................................... 204
Trailer Lamps...................................................... 204
When Towing a Trailer..................................... 205
Event Data Recording See: Data Recording.............................................. 9
Export Unique Options..................................13
Exterior Mirrors.................................................75
Auto-Dimming Feature...................................... 76
Blind Spot Monitor............................................... 76
Fold-Away Exterior Mirrors................................ 75
Heated Exterior Mirrors....................................... 75
Integrated Blind Spot Mirrors........................... 76
Memory Mirrors..................................................... 76
Power Exterior Mirrors......................................... 75
Puddle Lamps........................................................ 76
F
Fastening the Seatbelts..............................30 Seatbelt Locking Modes..................................... 31
Using Seatbelts During Pregnancy...............30 Flat Tire
See: Changing a Road Wheel........................ 287
Flat Tire Inflation See: Tire Sealant and Inflator Kit.................263
Floor Mats
......................................................208
Foot Pedals See: Adjusting the Pedals................................. 66
Ford Credit
..........................................................11
US Only...................................................................... 11
Ford Protect..................................................440 Ford Protect Extended Service Plan
(CANADA ONLY)........................................... 441
Ford Protect Extended Service Plans (U.S. Only)................................................................. 440
Front Passenger Sensing System............39
Fuel and Refueling.......................................136
Fuel Consumption
........................................143
Advertised Capacity.......................................... 143
Calculating Fuel Economy.............................. 143
Filling the Fuel Tank........................................... 143
Fuel Filler Funnel Location........................138
Fuel Filter........................................................248
Fuel Quality - E85........................................136 Choosing the Right Fuel - Flex Fuel
Vehicles............................................................. 136
Switching Between E85 and Gasoline............................................................. 137
Fuel Quality - Gasoline...............................138 Choosing the Right Fuel................................... 138
Fuel Shutoff.....................................................211
Fuses.................................................................223
Fuse Specification Chart...........................223 Passenger Compartment Fuse
Panel
.................................................................. 228
Power Distribution Box.................................... 223
G
Garage Door Opener See: Universal Garage Door Opener............124
Gauges................................................................79 Fuel Gauge............................................................. 80
Information Display............................................ 80
Type 1........................................................................\
. 79
Type 2....................................................................... 80
Gearbox See: Transmission.............................................. 149
505
Taurus (CPH) Canada/United States of America, enUSA, Edition date: 201806, First-Printing Index

Remote Control..............................................46
Car Finder................................................................ 48
Integrated Keyhead Transmitter.................... 46
Intelligent Access Key......................................... 47
Memory Feature................................................... 50
Remote Start......................................................... 49
Replacing the Battery......................................... 47
Sounding the Panic Alarm................................ 49
Remote Start
...................................................113
Automatic Settings............................................. 113
Heated and Cooled Features.......................... 113
Last Settings.......................................................... 113
Repairing Minor Paint Damage..............260
Replacement Parts Recommendation........................................12
Collision Repairs.................................................... 12
Scheduled Maintenance and Mechanical Repairs.................................................................. 12
Warranty on Replacement Parts..................... 12
Replacing a Lost Key or Remote Control............................................................50
Reporting Safety Defects (Canada Only)...............................................................221
Reporting Safety Defects (U.S. Only)...............................................................221
Roadside Assistance
...................................210
Vehicles Sold in Canada: Getting Roadside
Assistance......................................................... 211
Vehicles Sold in the United States: Getting Roadside Assistance.................................... 210
Vehicles Sold in the United States: Using Roadside Assistance.................................... 210
Roadside Emergencies
...............................210
Running-In See: Breaking-In................................................. 207
Running Out of Fuel....................................138 Adding Fuel From a Portable Fuel
Container.......................................................... 139
Filling a Portable Fuel Container.................. 139
S
Safety Canopy ™
.............................................42
Safety Precautions......................................136
Satellite Radio...............................................316 Satellite Radio Electronic Serial Number
(ESN).................................................................. 317
Satellite Radio Reception Factors...............316 SiriusXM Satellite Radio Service...................
317
Troubleshooting................................................... 317
Scheduled Maintenance Record
...........450
Scheduled Maintenance...........................442
Seatbelt Extension........................................35
Seatbelt Height Adjustment......................32
Seatbelt Reminder
.........................................33
Belt-Minder™........................................................ 33
Seatbelts...........................................................29 Principle of Operation........................................ 29
Seatbelt Warning Lamp and Indicator Chime...............................................................32
Conditions of operation..................................... 32
Seats
...................................................................114
Security..............................................................62
Settings............................................................410 911 Assist................................................................ 415
Ambient Lighting............................................... 422
Bluetooth............................................................... 412
Clock........................................................................\
412
Display................................................................... 423
General.................................................................. 420
Media Player.......................................................... 411
Mobile Apps......................................................... 418
Navigation............................................................. 416
Phone...................................................................... 412
Radio....................................................................... 415
Sound..................................................................... 410
Valet Mode........................................................... 424
Vehicle.................................................................... 422
Voice Control....................................................... 423
Wi-Fi & Hotspot................................................. 420
Side Airbags
......................................................41
Sitting in the Correct Position...................114
Snow Chains See: Using Snow Chains................................. 282
Spare Wheel See: Changing a Road Wheel........................ 287
Special Notices................................................12 New Vehicle Limited Warranty......................... 12
On Board Diagnostics Data Link Connector............................................................ 13
Special Instructions.............................................. 12
Special Operating Conditions Scheduled Maintenance..............................................448
Exceptions........................................................... 449
Speed Control See: Cruise Control............................................. 176
509
Taurus (CPH) Canada/United States of America, enUSA, Edition date: 201806, First-Printing Index